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NHTSA ID Number: 10121234

Manufacturer Communication Number: V911501 2039352

TSB/Document Date: 2017-10-31


Summary

Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available


Technical Bulletin
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Golf/GTI

2015

All

All

All

All

Condition
91 15 01 January 22, 2015 2039352
Modular Infotainment System (MIB) Radio Switches to FM Station 87.7
The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon
start up. This condition occurs without the driver selecting this station intentionally.

Note:
This technical bulletin must be read in its entirety before attempting the software update.

Technical Background
This procedure corrects the concern listed above by updating the 5F Information Electronics Module to the latest
software P4430.

Production Solution
Not applicable.

Service
Software Update Procedure
• Connect Midtronics InCharge 940 (INC 940) Tester/Charger to the vehicle’s battery.
• Switch the ignition to the ON position.
• Switch on the MIB radio.
• Check the Software Version by pressing and holding the “Menu” button for 10 seconds to enter Service Mode.

Page 1 of 6
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Select “Software download/logging” on the
touch screen menu.

• If the current Installed Software train Version
ends in a number lower than P4430, proceed
with this Technical Bulletin.
• If the current Installed Software train Version
ends in a number greater than or equal to
P4430, this work procedure does not apply.

• Press the back arrow key on the touchscreen display to return to the main MIB menu.
• Insert the applicable software update SD card into the 5F module SD card reader located in the glove box
(Composition Media if equipped with the non-navigation MIB system or Discover Media if equipped with the
MIB system with navigation).
• Again press and hold the “Menu” button to enter Service Mode.

• Press “Software download/logging” on the
touch screen menu.

Page 2 of 6
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Press “Update” on the touch screen menu.

• Press “SD card” on the touch screen menu to
select SD card as the source.

• Press “MSTD_US_VW_P4430” on the touch
screen menu.

Page 3 of 6
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Press “Next” on the touch screen menu.
• The update will now take place.

Tip: The radio may reboot one or more times during the update process. This is normal and not
indicative of a malfunction.

• Once the software update is complete, press
“close” on the touch screen menu.

Page 4 of 6
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Golf/GTI

2015

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type

1)

Damage
Service Number:

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in ElsaWeb
(L/R)

Code

9130

0039

Parts Manufacturer:

Golf/GTI

3ME

3)

91302599 = 60 TU

Labor Operation : Charge Battery

3)

27068950 = 10 TU

Causal Part: Select Labor Operation

91302599

Labor Operation : Update programming

Diagnostic Time

2)

4)

GFF Time expenditure

01500000 = 00 TU max.

NO

Road Test

01210002 = 00 TU

NO

01210004 = 00 TU
Technical Diagnosis

0132000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2039352” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.
Page 5 of 6

© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Required Parts and Tools
Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)
Or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with ODIS Service with:
current online updates

MY15 Golf and GTI SW 87.7 Update for Vehicles with
Navigation

SW877UDWITHNAV

SD Card:

SD Card:
SW877UDNONAV

MY15 Golf and GTI SW 87.7 Update for Vehicles
without Navigation
Tip:

Additional copy of the SD cards may be ordered from VolkswageneBay logo Technical Literature Ordering Center at
www.vw.techliterature.com.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 6 of 6
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: V911501 2039352

Replacement Service Bulletin Number:

MFR Communication Date: 2015-01-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MFR Component System:

MFR Component Subsystem:


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