NHTSA ID Number: 10120426
Manufacturer Communication Number: Wb16-29
TSB/Document Date: 2017-10-21
Summary
On the vehicles affected by this bulletin, update EMS and ACM software to the latest version available. This update must be carried out by qualified technicians. As soon as possible, make an appointment with your nearest Prevost
Service Center or contact your service manager to carry out the update.
WARRANTY
BULLETIN
DATE :
EXPIRATION:
SUBJECT :
WB16-29
JUNE 2016
SECTION : 01 - Engine
JUNE 2018
EMS, ACM UPDATE OBD13-GHG14
Release 1
June 09, 2016
APPLICATION
NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY SYSTEM available on Service
/ Warranty tab of Prevost website.
Model
VIN
H3-45 coaches
Model Year :
2013-2015
The following individual vehicles:
2PCH33499DC712364, 2PCH33497EC712476, 2PCH3349XEC712648,
2PCH33493FC712749, 2PCH33491FC712751, 2PCH33495FC712753,
2PCH33499FC712755, 2PCH33494FC712758, 2PCH33499FC712786,
2PCH33496FC712793, 2PCH33495FC712798, 2PCH33499FC712805,
2PCH33492FC712807, 2PCH33497FC712818
H3-45 VIP motorhomes
Model Year :
2013-2015
The following individual vehicles:
2PCVS3499DC712452, 2PCVS3490EC712468, 2PCVS3496EC712524
2PCVS3496EC712555, 2PCVS3498EC712587, 2PCVS3499EC712680
2PCVS3495EC712689, 2PCV33497EC712691, 2PCVS3490FC712715
2PCVS3499FC712728, 2PCVS3493FC712742, 2PCVS349XFC712768
2PCVS3497FC712792, 2PCVS3492FC712800, 2PCVS3498FC712820
X3-45 coaches
Model Year :
2013-2015
The following individual vehicles:
2PCG33492EC735465, 2PCG33496EC735470, 2PCG33498EC735471
2PCG33493EC735474, 2PCG33493EC735488, 2PCG33495EC735508
2PCG33491EC735604, 2PCG33493EC735605, 2PCG3349XEC735617
2PCG33493EC735619, 2PCG33491EC735621, 2PCG3349XEC735696
2PCG33491EC735747, 2PCG33490EC735755, 2PCG3349XFC735781
2PCG3349XFC735795, 2PCG33491FC735796
X3-45 VIP commercial use
Model Year :
2014-2015
The following individual vehicles:
2PCCS3497EC735642, 2PCC33495FC735766, 2PCCS3496FC735777
2PCCS3490FC735788, 2PCCS3496FC735794.
X3-45 VIP motorhomes
Model Year :
2014 - 2015
The following individual vehicles:
2PCBS3491EC735504, 2PCBS3495EC735537, 2PCBS3490FC735740
2PCBS3495FC735779
Volvo 9700, MY 2014
Single vehicle: 3CET2V225E5166754
This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified before delivery. The owners of the vehicles
affected by this bulletin will be advised by a letter indicating the Vehicle Identification Number (VIN) of each vehicle concerned.
Redact: FL
WB16-29
Page 2 / 2
DESCRIPTION
On the vehicles affected by this bulletin, update EMS and ACM software to the latest version available.
This update must be carried out by qualified technicians. As soon as possible, make an appointment with
your nearest Prevost Service Center or contact your service manager to carry out the update.
MATERIAL
No material is required for this bulletin.
PROCEDURE
DANGER
Park vehicle safely, apply parking brake, stop engine.
1. Connect Premium Tech Tool (PTT) to the vehicle diagnostics connector (OBD). Connect the PC to a
functional LAN or WiFi connection and a power source.
2. Turn the vehicle ignition switch to “ON”.
3. Using PTT, update EMS and ACM software to the latest version available
PARTS / WASTE DISPOSAL
Discard waste according to applicable environmental regulations (Municipal/State[Prov.]/ Federal)
WARRANTY
This modification is covered by Prevost’s normal warranty. We will reimburse you thirty minutes(s)
(30min) of labor upon receipt of a warranty claim. Please submit claim via our Online Warranty System,
available at www.prevostcar.com (under Service \ Warranty section). Use Claim Type: “Bulletin/Recall”
and select ‘’Warranty Bulletin WB16-29".
OTHER
VBC Bulletin
TBC
Fail Code
01.00-2
Defect Code
49
Syst. Cond
B
Causal Part
3092091
Redact: FL
Access all our Service Bulletins on
http://techpub.prevostcar.com/en/
or scan the QR-Code with your smart phone.
E-mail us at technicalpublications_prev@volvo.com and type
“ADD” in the subject to receive our warranty bulletins by e-mail.
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TSB/Document ID: Wb16-29
Replacement Service Bulletin Number:
MFR Communication Date: 2016-06-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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