NHTSA ID Number: 10115417
Manufacturer Communication Number: IK1400023
TSB/Document Date: 2017-08-16
Summary
Suspension Lean Diagnostics
IK1400023 Suspension Lean Diagnostics
Page 1 of 12
Countries:
RUSSIA, AUSTRALIA, BAHAMAS, BOLIVIA,
BRAZIL, BELIZE, CANADA, CHILE, TAIWAN,
COLOMBIA, COSTA RICA, DOMINICAN
REPUBLIC, ECUADOR, EL SALVADOR,
TRINIDAD AND TOBAGO, UNITED STATES,
Document
URUGUAY, VENEZUELA, MEXICO, ARUBA,
IK1400023
ID:
NICARAGUA, PERU, PUERTO RICO, Curaçao,
GUAM, GUATEMALA, GUYANA, HAITI,
HONDURAS, JAMAICA, KOREA, SOUTH
KOREA, NEW ZEALAND, PANAMA, SOUTH
AFRICA
Availability:
Major
System:
Current
Language:
Other
Languages:
ISIS, Bus ISIS, FleetISIS
Revision: 14
Created:
English
Last
12/14/2015
Modified:
Français, Español,
Author:
Viewed:
6529
9/4/2012
Jon Pierce![]()
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Title : Suspension Lean Diagnostics
Applies To : All Vehicles
Change Log
Dealers: Please refer to the change log text box below for recent changes to this article:
12/14/2015 ‐ Part number change to show correct shim thickness.
11/30/2015 ‐ Added notes to all the work instructions. Added the notes to the IROS printable worksheet.
01/06/2015 ‐ Edited article coding to show all countries
12/15/2014 ‐ Updated to include all suspension types. Updated parts information. Added spring height measurement section.
12/03/2014 ‐ Updated form, questions, and layout
06/25/2014 ‐ Requested Spanish Translation
Description
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a
cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the
notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
If you are not able to come to a repair direction after completely following the article and filling out the form, please attach
the form and requested photos to a case file for further assistance.
• For any lean issues with a front suspension rating of 8,000 LBS or less please refer to IK0300061 ‐ 8,000 LBS Front
Suspension Lean Correction.
• IROS 4x2 chassis require the most measurements. A front shim, rear seat or frame issue are the possible repair paths
depending on the measurements in all steps of the diagnostic form. It is critical to take accurate measurements for all
steps to determine if the issue is being caused by the rear suspension.
◦ IROS 6x4 diagnostics does not include the pin bar height measurement. This is due to 4 points of contact to the
frame for the rear suspension. Changing rear seats in an IROS equipped 6x4 will have minimal impact on a chassis
lean.
• Other air suspensions designs do not allow the rear suspension to impact a front lean the way an IROS suspension can.
As a result it has been found that a front shim or frame issue are the most common repair practices based on the
results of the measurements.
• Vari‐Rate rear spring suspension can be shimmed in the front or rear to correct a lean. A shim or a frame repair are the
most common repair practices based on the results of the measurements.
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IK1400023 Suspension Lean Diagnostics
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• If you are unable to resolve the lean after completely following the iKNow article, please open a case file with the
form completely filled out. Attach the form and the 4 requested photos to the case file.
CAUTION :
Shimming is not an acceptable practice for chassis lean created by the addition of auxiliary equipment or loading practices
resulting in vehicle lean. These procedures are intended to assist the service technician in making industry acceptable
corrections for nominal lean issues and are not intended to compensate for over/uneven loading or un‐repaired vehicle
damage ‐ regardless of cause.
NOTE:
• On an air ride suspension, replacing the air spring or the MSM (main support member, aka – rear spring) will not have
any effect on lean.
• Warranty will NOT COVER replacing a spring for the following complaints:
Weak spring
Leaning
Bottoming out
Lost arch
Service Parts Information
• Springs are very rarely found to be the cause of a lean. As a result, the most common springs that are replaced with no
issue found upon review have been listed at the bottom of this article. To review the spring information CLICK HERE
Figure
Kit Description
Part Number
Quantity
Required
Notes
1
3 Inch Wide x 1/2 Inch Thick Front Spacer
2512808C1
1
As Needed
2
4 Inch Wide x 5.8 x 1/8 Inch Thick Front Spacer
442078C2
1
As Needed
2
4 Inch Wide x 5.8 x 3/8 Inch Thick Front Spacer
322019C4
1
As Needed
2
4 Inch Wide x 8.8 x 1/8 Inch Thick Front Spacer
442388C1
1
As Needed
2
4 Inch Wide x 8.8 x 3/8 Inch Thick Front Spacer
1618382C1
1
As Needed
3
4 Inch Wide x 1/4 Inch Thick Rear Spacer
493720C3
1
As Needed
3
4 Inch Wide x 3/8 Inch Thick Rear Spacer
540069C3
1
As Needed
3
4 Inch Wide x 1/2 Inch Thick Rear Spacer
493721C3
1
As Needed
Figure 1
Figure 2
Figure 3
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IK1400023 Suspension Lean Diagnostics
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Diagnostic Steps
• The diagnostic steps vary based on suspension type.
• The locations the chassis should be measured are the same on all types of suspensions.
◦ This will allow for the most accurate results.
• Proper locations to measure for chassis lean (All suspension types).
Figure 4
Right Front Spring Shackle Bolt
Figure 5
Left Front Spring Shackle Bolt
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IK1400023 Suspension Lean Diagnostics
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Figure 6
Aft Frame Straight Truck
Figure 7
Aft Frame Tractor
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IK1400023 Suspension Lean Diagnostics
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• Clicking the links below will open a printable form in a new window and jump to the appropriate section of this iKNow
article.
Printable Form
IROS Suspension
Click Here
Other Air Suspension
Click Here
Vari‐Rate Suspension
Click Here
IROS Suspension
1. Check front axle suspension weight rating.
◦ For any lean issues with a front suspension rating of 8,000 LBS or less please refer to IK0300061 ‐ 8,000 LBS Front
Suspension Lean Correction.
2. Check the unit for any offset loading.
◦ Note any items that may cause offset loading.
◦ If offset loading is present advise non‐warrantable cause. Advise installing 14WAS – Dual leveling valves to correct
issue.
3. Inspect the suspension for any third party (bodybuilder) installed components such as stabilizer bars.
◦ International
does not install stabilizer bars on most suspensions.
◦ Exceptions: BE Buses, Front suspension on CityStars, and the Multi‐Link front air suspension (These will have
stabilizer bars).
◦ Advise non‐warrantable to remove components. Recommend removal of components to confirm they are causing
the lean.
◦ Also, a 3rd party component could be an item causing an offset load. Keep that in mind.
4. Check the tire pressure for all tires.
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IK1400023 Suspension Lean Diagnostics
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◦ Adjust pressures if needed.
◦ Record current tire pressures.
◦ It is recommended each axle be with 5% of each other. Especially if the lean is marginal.
5. Verify ride height is properly set per instructions below.
◦ Park the vehicle unloaded on a level surface with a light application of the brakes.
◦ Do not apply the parking brake. Chock wheels to prevent vehicle movement.
◦ Make sure 120 psi is in the vehicle air system, and then shut off engine.
◦ Dump air from system, then re‐pressurize and allow it to return to the ride height.
◦ Measurements are taken at the air spring assembly closest to the height control valve (usually forward left).
◦ Measure the vertical distance from the bottom of the straight edge that is resting against the u‐bolts, to the
bottommost position of the axle stop.
◦ There should be no angle created between the two measurement points.
Figure 8
◦ If you're outside the listed values on the table below, the height control valve will need to be adjusted. If
adjustment is needed CLICK HERE
IROS Suspension Height Adjustment Specification Chart
IROS Suspension Feature Code
Config
Model
Axle Travel in Inches
(measured from axle stop,
see Figure 2)
14UNN, 14UNM, 14UNL, 14UNS,
14UNT, 14UNU
6x4
All
2.75 ± 0.125 or 2 3/4 ± 1/8
14TBJ
4x2
7000, 8000, 9000
2.75 ± 0.125 or 2 3/4 ± 1/8
14TBJ, 14TBG, 14TBH, 14TBK,
14TBR, 14TBS, 14TBT
4x2
3200, 4000. CE 200, CE
300, FE 300
3.0 ± 0.125 or 3 ± 1/8
NOTE: For 14TBS, 14TBT Verify
Model
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IK1400023 Suspension Lean Diagnostics
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NOTE: Above Codes are not with
14WAW
14WAW (Flat Floor)
4x2
2.7 ± 0.125 or 2 11/16 ± 1/8
3000
14TBS, 14TBT
NOTE: For 14TBS, 14TBT Verify
Model
4x2
RE 200, RE 300
4.6 ± 0.125 or 4 5/8 ± 1/8
Models built before
02/23/2004
14TBL, 14TBM, 14TBN
NOTE: Verify Build Date
2.375 ± 0.125 or 2 3/8 ± 1/8
4x2
4000
3.2 ± 0.125 or 3 3/16 ± 1/8
Models built starting
02/23/2004
14UNH
6x4
9000
1.55 ± 0.125 or 1 9/16 ± 1/8
14TBY
4x4
CXT, 7000
3.1 ± 0.125 or 3 3/32 ± 1/8
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TSB/Document ID: IK1400023
Replacement Service Bulletin Number:
MFR Communication Date: 2015-12-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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