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NHTSA ID Number: 10109261

Manufacturer Communication Number: PC565 Titan XD D

TSB/Document Date: 2017-08-01


Summary

Automatic Transmission Dealer Inventory This bulletin applies to diesel Titan XD 2WD vehicles. *****Dealer Announcement***** NissaneBay logo is conducting a dealer inventory quality action to perform several inspections on 974 specific 2017 Titan XD Diesel 2-wheel drive vehicles identified in Service Comm. Dealer will perform the following: - A/T Fluid Cooler Leak Inspection - Rear Prop Shaft Bolt Torque Inspection - Power Steering Pump and Bracket Torque Inspection - Power Steering Box Leak Inspection Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. NissaneBay logo requests dealers to complete this inspection prior to sale to help ensure customer satisfaction. *****What Dealers Should Do***** 1. Verify if vehicles currently in new dealer inventory are affected by this service action using Service Comm I.D. PC565 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect the vehicle and, if necessary, repair. 3. The service department should submit the applicable warranty claim for the action(s) performed so it can be closed on Service Comm and release the vehicle.


10. Install the serpentine belt.

Using a suitable tool rotate the drive
belt auto-tensioner counterclockwise
to release the tension providing slack
for belt install (Figure 12).

Figure 12

Ensure belt is properly routed
(Figure 13).

Caution: The drive belt auto-tensioner
is spring-loaded and must be pivoted away
from the drive belt. Pivoting in the wrong
direction can result in damage to the drive
belt auto-tensioner.

Figure 13

11. Inspection complete, raise vehicle back
up on lift and move to inspection 3.

Inspection 4: POWER STEERING BOX
LEAK

1. Locate the power steering box
connections for the Power Steering
Hose Assembly (Pressure) and Power
Steering Hose Assembly (Return)
(Figure 1, 2, 3).

Front of Truck

Steering
Gear Box
Connections
in This Area

Steering
Gear Box

Figure 1
Front of Truck
Note: 4WD shown 2WD similar.

2. Inspect for LEAKS between the
Steering Gear Box and Power Steering
Hose Assembly (Pressure) and Power
Steering Hose Assembly (Return) eye
bolt connections (Figure 3).

If NO LEAK found, inspection is
complete, proceed to step 11 to
install front under cover.

If LEAK found, proceed to step 3.

Steering
Gear Box
Connections

Figure 2
Power
Steering
Hose
Assembly
(Pressure)

Check
for Oil
Leaks

Power
Steering
Hose
Assembly
(Return)

Figure 3

Power
Steering
Hose
Assembly
(Pressure)

Driver’s
Side
Front
Frame
Rail

3. Remove Power Steering Hose Assembly
(Pressure) bracket bolt (Figure 4).

Remove
10MM bolt
Above
Bracket

Steering
Gear Box

Figure 4

Drivers Side Front Frame Rail

4. Remove Power Steering Hose
Assembly (Return) bracket bolts
(Figure 5).
Remove
Remove
10MM
10MM bolt
bolts
Above
Above
Bracket
Bracket

Figure 5

Power
Steering
Hose
Assembly
(Return)

5. Remove Power Steering Hose Assembly
(Pressure & Return) eye bolts
(Figure 6).

Remove old copper sealing washers
and discard.
Inspect and clean any debris from
copper sealing washer mating
surfaces.

Note: Have drain pan available to
collect spillage.
Note: When removing components
such as tubes/lines, etc., cap or plug
openings to prevent fluid from spilling.
Caution: Do not reuse drained power
steering fluid.

Remove
Power
Steering
Assembly
(Pressure)
Eye Bolt

Remove
Power
Steering
Assembly
(Return)
Eye Bolt

Figure 6

Caution: Do not reuse copper sealing
washers.

6. Install Power Steering Hose Assembly
(Pressure & Return) connection eye
bolts with four new copper sealing
washers (Figure 7).

Dispose of old
Copper Washers
and Install New.

Torque Power Steering Hose
Assembly (Pressure & Return)
connection eye bolts to:
45N.m (33 ft-lb)

Caution: Do not reuse copper sealing
washers.

Dispose of old
Copper Washers
and Install New.

Figure 7

Power
Steering
Hose
Assembly
(Pressure)

Power
Steering
Hose
Assembly
(Return)

Power
Steering
Hose
Assembly
(Pressure)

7. Reinstall Power Steering Hose Assembly
(Pressure) bracket bolt (Figure 8).

Torque bolts to 3.4N.m (20 in-lb)

Install/Torque
10MM bolt
Above
Bracket

Figure 8

Drivers Side Front Frame Rail

8. Reinstall Power Steering Hose Assembly
(Return) bracket bolts (Figure 9).

Torque bolts to 9N.m (80 in-lb)
Install/Torque
Remove
10MM bolts
Above
Bracket

Figure 9

9. Proceed to step 10 for refilling and
air bleeding the hydraulic system.

Power
Steering
Hose
Assembly
(Return)

10. REFILLING AND AIR BLEEDING HYDRAULIC SYSTEM
CAUTION: Do not deviate from instructions or damage may occur.
NOTE: The following procedure will require an assistant for steps 10 through 13.
1.
2.
3.
4.

Allow vehicle to cool to room temperature.
Verify that all power steering hydraulic connections are made and tightened to specifications.
Turn front wheels fully left, lightly touching wheel stop.
Fill power steering fluid reservoir to top just below neck and install the power steering fluid reservoir
cap.
5. Start the engine. After two seconds, stop the engine.
CAUTION:
• Do not crank and run engine for more than two seconds or new air may be drawn
into the power steering system and pump damage may occur.
• Do not turn steering wheel at this time or new air may be drawn into the power
steering system and pump damage may occur.
6. Remove power steering fluid reservoir cap and fill power steering fluid reservoir to top just below neck.
Reinstall power steering fluid reservoir cap.
7. Repeat Steps 5 and 6 until power steering fluid level stabilizes at the top of reservoir just below the
neck.
NOTE: Tank will need to be filled approximately 4 – 6 times. If power steering fluid is extremely foamy,
allow vehicle to stand for a few minutes, then repeat Steps 4, 5 and 6.
8. Remove power steering reservoir cap.
9. Verify that power steering fluid has stabilized to top of reservoir just below neck. Add power steering
fluid if necessary.
NOTE: Complete steps 10 through 13 without stopping between steps.
10. Have an assistant start the engine. The power steering fluid reservoir level will immediately begin to
drop.
11. Quickly add power steering fluid to keep the fluid level at the COLD MAX line until the fluid level has
stabilized.
12. Keep engine running and have the assistant slowly (approximately 90° [1/4 turn] per second) turn
the steering wheel completely from left to right, then back to the left, lightly contacting the steering
stops at the end of each turn, while adding power steering fluid to keep fluid level at the COLD MAX
line.
13. Reinstall the power steering reservoir cap, then have assistant stop the engine.
14. With the engine stopped, check the power steering reservoir fluid level.
15. Remove power steering reservoir cap and add or remove fluid so that the level is at the COLD MAX
line. Reinstall the power steering reservoir cap.
16. Start the engine and moderately (approximately 180° [1/2 turn] per second) turn the steering wheel
from left to right, then back to the left, lightly contacting the steering stops at the end of each turn.
Stop the engine.
17. With the engine stopped, check the power steering reservoir fluid level.
18. Remove power steering reservoir cap and add or remove fluid so that the level is at the COLD MAX
line. Reinstall the power steering reservoir cap.
19. Repeat steps 16, 17 and 18 until the power steering reservoir fluid level has stabilized to the COLD
MAX line and no air bubbles or foam exist in the fluid.
NOTE: If power steering fluid is extremely foamy, allow vehicle to stand for a few minutes, then repeat
Steps 9 through 19 until air bubbles or cloudiness do not exist.
20. Adjust final fluid level to COLD MAX line at a fluid temperature of 0° - 30°C (32° - 86°F).
21. Reinstall the power steering reservoir cap.
22. Inspect for power steering fluid leaks.

11. Install front under cover.

Install the (6) front under cover bolts: torque to 13.5N.m (10 ft-lb)

12. Submit a warranty claim using the claims information for the Inspection/Repairs
completed.
13. Release the vehicle, inspection complete.
Inspection 1: A/T Fluid Leak Inspection
PARTS INFORMATION: (NOT REQUIRED)
Inspection 2: Rear Prop Shaft Bolt Torque
PARTS INFORMATION:
Description

Quantity

Part #

Bolt-Fix Propel

4

37120-5X00A

Nut-Fix Propel

4

37171-5X00A

Inspection 3: Power Steering Pump and Bracket Torque
PARTS INFORMATION: (NOT REQUIRED)
Inspection 4: Power Steering Box Leak
PARTS INFORMATION:
Description

Quantity

Part #

Washer-Lock
(Same for both lines)

4

49726-50W00

Genuine NISSANeBay logo Power
Steering Fluid or Equivalent

2 Max

999MP-AG000P

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC565
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

CM
PC565
ZZ
99
Flat
Rate
Time
MULTI-POINT INSPECTION
Op
Codes

Multi-Point Inspection: (ALL)
1. A/T Fluid Leak Inspection
(Includes Hose & Clamp Adjustment)
2. Rear Prop Shaft Bolt Torque
3. Power Steering Pump and Bracket
Torque
4. Power Steering Box Leak

PC5650

0.7 Hr

Parts
Expense
Required
Code
on claim Required

No

No

Yes

No

INSPECTION 4 - Repair
A/T Fluid Leak Inspection, Rear Prop
Shaft Bolt Torque, Power Steering
Pump and Bracket Torque, Power
Steering Box Leak
Replace 4 Copper Washers: Power
Steering Hose Assembly Pressure &
Return Connections

PC5651

1.7 Hr

COMBINATION CODES BELOW CAN BE USED IN ADDITION TO
PC5650, AND PC5651 IF REPAIR IS REQUIRED
Replace Rear Prop Shaft (4) bolts
and (4) nuts; Torque to spec

PC5652

0.2 Hr

Yes

No

12

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TSB/Document ID: PC565 Titan XD D

Replacement Service Bulletin Number:

MFR Communication Date: 2017-04-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING:HYDRAULIC POWER ASSIST SYSTEM

MFR Component System:

MFR Component Subsystem:


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