NHTSA ID Number: 10105902
Manufacturer Communication Number: MY 2017 A5 SPORT
TSB/Document Date: 2017-06-09
Summary
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TSB/Document ID: MY 2017 A5 SPORT
Replacement Service Bulletin Number:
MFR Communication Date: 2016-08-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
2017
A5 Sport /S5 Coupe
& Cabriolet
Client
Audi
Delivery Guidelines
Stock No.
Delivery Date
VIN
Delivery Inspection
Ensure that final vehicle quality inspection is completed
Repair all defects prior to customer delivery
Inspect exterior for damage, dings, dents and surface scratches
Ensure that customer has requested activation of Audi
connect®; activate Audi
connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi
connect “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi
connect® USA only
Verify that vehicle is equipped as specified and that all accessories have been installed
Check interior for cleanliness, grease marks and damage
Check that floor mats are locked in place
Ensure tire pressures are set to “normal Customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery
Customer Priority Topics
How long would the client like to spend on topics today? ______________________________________
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
Priorities
Audio System
BLUETOOTH mobile phone pairing
Seat fitting
Driver assistance features
Set-it and forget-it
Media device ports
Voice controls
Exterior
Driver Controls (continued)
Advise the customer to use only oil that meets Audi
standards
Glove box
Spare tire
Trunk open & close
Tool kit with jack
Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
Interior
Driver Controls
Instrument cluster, driver information systems, and steering
wheel controls.
Demonstrate how to operate exterior lights
Demonstrate how to operate interior lights
Sunroof with sunshade, power tilt and slide features
Auto-dimming rear view mirror with digital compass
Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console
Electric rear window defogger w/ automatic timed shut off
feature
Automatic climate control
Power outlets
Effective 8-16-2016-US
Version 1.0
1 of 3
PRE DELIVERY INSPECTION (PDI)
2017 A5 Sport / S5 Coupe & Cabriolet | Audi
Delivery Guidelines
Client
Infotainment (continued)
Demonstrate the multifunction steering wheel
Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
Tilt and telescopic adjustable steering column
Voice control
Seating
Demonstrate how to adust the seats
BLUETOOTH® wireless technology & streaming audio for compatible devices
Heated front seats (three-step)
Audi
connect® with six-month trial subscription
Split folding rear seats
Explain Wi-Fi® hotspot capabilities
“Passenger Side Airbag Off” light
Explain the Nav-Data-Update process via the customer’s MyAudi
account
Lower Anchors & Tethers for Children (LATCH) provisions in rear
seats (Coupe only)
Lower anchors for child seats
in rear seats (Cabriolet only)
Owner’s Documents
Owner’s manual, MMI® manual and other manuals as equipped
Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
Explain the “text to phone” features for viewing tutorials on a
smartphone or at the Audi
Technology website: www.auditechnology.com
Tire Warranty Booklet: Explain coverage from tire manufacturer
Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
Show how to manually set the clock, daylight savings time and
time zone
Orientation Drive
Vehicle Systems
Electromechanical parking brake
Tire pressure monitoring system (TPMS)
Suspension
Electronic Dampening control (Audi
drive select)
Driver Assistance
Audi
advanced key - keyless start, stop and entry
Explain the windshield wiper and washer functions
Parking system plus w/ rear view camera
Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
Cruise control with coast, resume and accelerate features
Lemon Law Rights Booklet or Lemon Law Notice as required by
law
Audi
drive select
Provide Audi
Care information
Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
Infotainment
Review the MMI® controls and basic functionality
Audi
sound system
Audi
Music Interface
Bang & Olufsen® sound system
Adaptive cruise control
with Audi
pre sense® front
Audi
side assist
Cabriolet
Power convertible roof (operable at speeds up to 31 mph)
(Cabriolet only)
Windbreaker -- attaches over rear seats, stores in trunk (Cabriolet only)
Wrap up
End the orientation drive in the service write-up area
MMI® navigation plus
Tour the service department and introduce the customer to the
Service Manager and Service Consultant
SD card slots
Set up first service appointment
SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)
Ask the customer if you can program the service department’s
phone number into their phone
SiriusXM® Traffic w/ 4-year subscription
Ask the customer if they would like to have the Audi
Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
HD Radio™ Technology
Effective 8-16-2016-US
Version 1.0
2 of 3
PRE DELIVERY INSPECTION (PDI)
2017 A5 Sport / S5 Coupe & Cabriolet | Audi
Delivery Guidelines
Client
Audi
Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi
Procedures and
Quality Standards.
Audi
Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
No
Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 8-16-2016-US
Version 1.0
Date
3 of 3
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