Technical Bulletin
Model(s)

Year

Golf, Jetta
Sportwagen,
Golf Wagon

2011-2012

Jetta

2011-2012

Passat

2012

Eng. Code

Trans. Code

VIN Range From

VIN Range To

All

All

All

All

All

All

All

All

All

2.0L
(CJAA)
2.0L
(CJAA)
2.0L
(CKRA)

Condition
28 13 01 April 5, 2013 2029514 Supersedes T. B. V281206 dated December 20, 2012 to correct battery removal
and installation labor operation number in first warranty table.
MIL ON, DTC(s) P0671, P0672, P0673 and/or P0674 Stored in ECM Fault Memory

DTC

Description

P0671

Cylinder 1 Glow Plug Circuit

P0672

Cylinder 2 Glow Plug Circuit

P0673

Cylinder 3 Glow Plug Circuit

P0674

Cylinder 4 Glow Plug Circuit

Technical Background
Internal hardware issue of the glow plug relay may cause an over voltage supply to the glow plug(s) damaging the
heating element (figures 1 and 2).

Page 1 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Figure 1

Figure 2

Production Solution
Improved glow plug relays implemented in production and spare parts.

Service
If faults P0671, P0672, P0673 and/or P0674 are stored in the ECM fault memory, replace the glow plug relay and
the affected glow plug. See Repair Manual Group 28 in ElsaWeb.

Page 2 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Golf, Jetta SportWagen, Golf Wagon
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Golf, Jetta
Sportwagen,
Golf Wagon

2011-2012

Trans. Code(s) VIN Range From

2.0L

All

(CJAA)

VIN Range To

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type
Damage

Service Number:

Code

2885

0040

Parts Manufacturer

1)

HST

Damage Location (Depends on
Service No.)

--

Use applicable when indicated in
ElsaWeb (L/R)

Golf, Jetta SportWagen, Golf Wagon

FJS

2)

GOLF, GOLF WAGON
3)

27061900 = 30 TU

3)

28871950 = 10 TU

3)

28841933 = 40 TU

Labor Operation : Remove and Install Battery
Labor Operation : Remove and Install Glow Plug
Relay
Labor Operation : Remove and Install one Glow
Plug
OR
3)

Labor Operation : Remove and Install multiple glow 28842033 = 70 TU
plug(s)
JETTA SPORTWAGEN
3)

27061935 = 40 TU

3)

28871950 = 10 TU

3)

28841933 = 40 TU

Labor Operation : Remove and Install Battery
Labor Operation : Remove and Install Glow Plug
Relay
Labor Operation : Remove and Install one Glow
Plug

Page 3 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
OR
3)

Labor Operation : Remove and Install multiple glow 28842033 = 70 TU
plug(s)
Causal Part:

03L907281
Diagnostic Time

GFF Time expenditure

01500000 = actual time

Road Test

01210002 = 10 TU

4)

YES
NO

01210004 = 10 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2029514” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Jetta

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Jetta

2011-2012

Eng. Code(s)

Trans. Code(s) VIN Range From

2.0L

All

(CJAA)

VIN Range To

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type

Service Number:

2884

Damage
Code
0040

Parts Manufacturer
3)

Labor Operation : Battery Remove and Install

1)

HST

Damage Location (Depends
on Service No.)

--

Use applicable when
indicated in ElsaWeb (L/R)

Jetta

FJS

2)

27061900 = 30 TU
Page 4 of 7

© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
3)

28851950 = 10 TU

3)

28841933 = 50 TU

Labor Operation : Remove and Install Remove and
Install multiple glow plug(s)

3)

28842033 = 70 TU

Causal Part:

03L907282

Labor Operation : Remove and Install Glow Plug
Relay
Labor Operation : Remove and Install Glow Plug

Diagnostic Time
GFF Time expenditure

01500000 = actual time

Road Test

01210002 = 10 TU

4)

YES
NO

01210004 = 10 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2029514” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Passat

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Passat

2012

Eng. Code(s)

Trans. Code(s)

VIN Range
From

VIN Range To

All

All

All

2.0L
(CKRA)
SAGA Coding

Claim Type:

Use applicable Claim Type

Service Number:
2884

Damage
Code
0040

1)

HST

Damage Location
(Depends on Service No.)

--

Use applicable when

Page 5 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
indicated in ElsaWeb (L/R)
Parts Manufacturer

Passat

FJS

3)

28851900 = 20 TU

3)

28841933 = 40 TU

Labor Operation : Remove and Install Remove and
Install multiple glow plug(s)

3)

28842033 = 50 TU

Causal Part:

03L907282

Labor Operation : Remove and Install Glow Plug
Relay
Labor Operation : Remove and Install Glow Plug

Diagnostic Time
GFF Time expenditure

01500000 = actual time

Road Test

01210002 = 10 TU

4)

01210004 = 10 TU
Technical Diagnosis

2)

01320000 = 00 TU max.

YES
NO
NO

Claim Comment: Input “As per Technical Bulletin 2029514” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Page 6 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Required Parts and Tools
Part Description

Part No:

Quantity

Glow Plug Relay

03L907282 (Jetta, Passat)

1

Glow Plug Relay

03L907281 (Golf, Jetta Sportwagen)

1

Glow Plug

03L905061F (all affected models)

1 per cylinder as
required

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)

VAS Diagnostic Tool

VAS-PC, 5051B, 5052A, 6150X
(Base CD V19.01.00 and Brand DVD V19.20.00 or
higher)

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 7 of 7
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.