NHTSA ID Number: 10067184
Manufacturer Communication Number: 2032116
TSB/Document Date: 2016-05-23
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Technical Bulletin
Model(s)
Year
Jetta, Jetta
SportWagen
2011-2013
Golf
2011-2013
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All
All
All
All
All
All
All
All
All
Quantity per
repair
Estimated
Part Ordering
vehicles
Note: at time of
release
1
800
Normal ordering
process
1
300
2.0L TDI
(CJAA)
2.0L TDI
(CJAA)
2.0 TDI
Passat
2012-2013
(CKRA)
Parts Description
1.
2.
Part No:
glow plug
control module
03L 907 281
(Golf, Jetta
Sportwagen)
glow plug
control module
03L 907 282
(Jetta, Passat)
Normal ordering
process
Condition
28 13 02 May 24, 2013 2032116 Supersedes V281205 dated December 17, 2012 to update glow plug control
module part number and software version.
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
DTC
Description
P06C5
Cylinder 1 Glow Plug Incorrect
P06C6
Cylinder 2 Glow Plug Incorrect
P06C7
Cylinder 3 Glow Plug Incorrect
P06C8
Cylinder 4 Glow Plug Incorrect
Page 1 of 5
© 2013 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
During the initial glow phase, after switching the ignition “On”, the ECM performs a check of the glow plugs
through the glow plug control module, to ensure the correct glow plugs are installed. If the engine is cranked
during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow
plug faults.
Production Solution
Implemented into production.
Service
• Replace the Glow Plug Control Module (Glow Plug Relay) with updated version.
The updated parts can be identified by the SW 02 printed on the housing. (Figure 1).
Figure 1
Page 2 of 5
© 2013 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Instruct the customer to slow down their starting of the vehicle to avoid cranking during the glow phase.
• For “Key-Start” vehicles: Switch the ignition key to the “ON” position and observe the glow plug light, once the
glow plug light goes “Out”, start the vehicle. Avoid cranking the engine while the glow plug light is illuminated.
• For “Push Button Start” vehicles: Depress the start/stop switch once to switch the ignition “ON” and observe the
glow plug light, once the glow plug light goes “Out”, press and hold the start button a second time to start the
vehicle. Avoid cranking the engine while the glow plug light is illuminated.
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Jetta, Jetta
SportWagen
2011-2013
Golf
2011-2013
Eng. Code(s)
Trans. Code(s)
VIN Range
From
VIN Range To
All
All
All
All
All
All
All
All
All
2.0L TDI
(CJAA)
2.0L TDI
(CJAA)
2.0L TDI
Passat
2012-2013
(CKRA)
SAGA Coding
Claim Type:
Use applicable Claim Type
1)
Damage
Service Number:
HST
Damage Location (Depends on
Service No.)
--
Use applicable when indicated in
ElsaWeb (L/R)
Code
2885
Parts Manufacturer
0016
Golf
WWO
Jetta, Jetta SportWagen,
3ME
Causal Part: 03L 907 281
(Golf, Jetta SportWagen)
Causal Part: 03L 907 282
(Jetta, Passat)
2)
2)
Page 3 of 5
© 2013 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Passat
Labor Operation: replace Glow Plug Control
Module (Glow Plug Relay)
28851900 = 20 TU
Jetta
Labor Operation: Replace Glow Plug Control
Module (Glow Plug Relay)
28871950 = 10 TU
Labor Operation: Remove and Install Battery
27061900 = 30 TU
Jetta SportWagen
Labor Operation: Replace Glow Plug Control
Module (Glow Plug Relay)
28871950 = 10 TU
Labor Operation: Remove and Install Battery
27061935 = 40 TU
Golf
Labor Operation: Replace Glow Plug Control
Module (Glow Plug Relay)
28871950 = 10 TU
Labor Operation: Remove and Install Battery
27061900 = 30TU
Diagnostic Time
GFF Time expenditure
01500000 = 20 TU max.
Road Test
01210002
4)
YES
NO
01210004
Technical Diagnosis
01320000 = 10 TU max.
YES
Claim Comment: Input “As per Technical Bulletin 2032116” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Page 4 of 5
© 2013 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Part
Part Number
Glow Plug Control Module
03L 907 281 (Golf, Jetta SportWagen)
Glow Plug Control Module
03L 907 282 (Jetta, Passat)
No special tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 5 of 5
© 2013 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: 2032116
Replacement Service Bulletin Number:
MFR Communication Date: 2013-05-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
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