NHTSA ID Number: 10063818
Manufacturer Communication Number: 2037366/1
TSB/Document Date: 2016-05-09
Summary
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TSB/Document ID: 2037366/1
Replacement Service Bulletin Number:
MFR Communication Date: 2014-12-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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Page 1 of 9
EA12 2037366/1
&
Connection offline
Field campaign
Topic
Fl yi ng Sp ur - Pote ntial mismatch - Keys to entry and start authorisation con tro l unit control
J518 (SC14/12)
Market area
Worldwide Bentley (1 WBE)
Brand
Bentley
Transaction No.
2037366/1
Campaign
number
EA12
Note
Type
US code
Vehicle data
Flying Spur
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
4W2* 20 14 E
Chassis numbers
Manufacturer Filler Type Filler MY Factory From
To
SCB
*
3W
*
E
*
090307 096997
SCB
*
ZA
*
E
*
090307 0969 97
SCB
EA5
3W
8
E
c
000272 000272
Prod from Prod to
Documents
Document name
master.xml
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EA12 203736611
&
Connection offl in e
Transaction No.: 203736611
EA12
Flyi ng Spur - Potential mismatch - Keys to entry and start authorisation control unit
control J518 (SC14/12)
Repair instructions
Notes
Technical background
Vehicle keys can be supplied in two Generation types , they are as follows :
Generation 1
Generation 2
It has been identified that a number of cars may have a mismatch between the Generation of keys and the
Generation of the entry and start authorisation control unit -J5 18Carry out the instructions to clarify the !5.fil'._Generation matches the Generation of the entry and start authorisation
co ntrol unit -J518Generation 1 keys should be paired with a Generation 1 control unit-J518Generation 2 keys should be paired with a Generation 2 control unit-J518-
Should a mismatch be detected for example :
Generation 2 key with a Generation 1 control unit -J518- (or reverse) instructions are detailed within this procedure
to match the two components.
Remedy
This campaign must be carried out on all applicable vehicles within the specific VIN range to ensure all affected
vehicles are checked and repaired as detailed within the onward instructions.
Customer notification
Customers do not need to be info rmed directly of this campaign. Please ensure that ill!_affected veh icles are
checked and repaired during a service visit. You should also inform your new and used car sales departments so
that the vehi cles affected can be checked and, if necessary, repaired immediately.
Whilst carrying out this campaign please check for any outstanding workshop actions, please ensure that all
relevant VIN related workshop actions are conducted during the same workshop visit.
Warranty accounting instructions
IMPORTANT: Normal warranty policies apply. Please use the applicable code depending on work conducted
Time to conduct section 1 - Vehicle key Generation check
Warranty Type
710or790
Labour operation code
96 66 01 99 (for RO open date on or before 31 July 2014)
96 66 01 00 (for RO open date after 31 July2014)
Damage Service Number
Damage code
EA 12
00 66
Time
20 time units
Criteria ID
01
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EA12 2037366/1
Time to conduct sections 1 and 2 - Vehicle key Generation check and J518 Generation change
Warranty Type
710 or 790
96 66 25 99 (for RO open date on or before 31 July 2014)
Labour operation code
96 66 25 00 (for RO open date after 31 July 2014)
Damage Service Number
Damage code
EA12
00 66
Tim e
30 time units
Criteria ID
01
Genuine parts
Not applicable
Parts supply
Not applicable
Parts despatch control
Not applicable
Questions and answers
Question: Does the customer need to supply all vehicle keys including valet keys?
Answer: Yes, please ask the customer to supply all applicable vehicle keys including valet keys
Notes
Repair instructions
Technical background
Vehicle keys can be supplied in two Generation types , they are as follows:
Generation 1
Generation 2
It has been identified that a number of cars may have a mismatch between the Generation of keys and the
Generation of the entry and start authorisation control unit -J518Carry out the instructions to clarify the !5.gy_ Generation matches the Generation of the entry and start authorisation
control unit -J518Generation 1 keys should be paired with a Generation 1 control unit-J518Generation 2 keys should be paired with a Generation 2 control unit-J518-
Should a mismatch be detected for example:
Generation 2 key with a Generation 1 control unit-J518- (or reverse) instructions are detailed within this procedure
to match the two components.
Check
If the vehicle is not already listed as repaired in the "Repair history" (in Elsa Pro) , check for the campaign
identification mark which is a yellow paint spot on the right hand boot trim panel bracket located in front of the
starter battery (Figure 7) if the paint marks are not visible please carry out the required work in accordance with
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EA12 2037366/1
these instructions.
Genu ine parts
Not applicable
Tools
Flat bladed screwdriver with a tip width and thickness of 4mm x 0.5mm must be used to open the integrated key
fob body.
VAS 5903 - or a charger with the same specification must be used
Work
Section 1 - Vehicle key Generation clarification
1. Remove the ignition key fob battery cover - Refer to workshop manual Rep.Gr 57 - Integrated key battery - To
replace
When removing and refitting the rear of the key fob take care to not damage the key fob, only use a nat bladed
screwdriver with a tip width and thickness of 4mm x 0. 5mm
2. With the key fob back removed check the part number of the key, the part number is located as shown in Figure
1
Figure 1
The part number is formatted as 3WO 959 753XX
The suffix (XX) identifies the generation of the key as follows:
Generation
type
Suffix (XX)
AB-AD-AF-AH-AK-AM-AP-AR-AT-BB-BD-BF - BG-BH-BJ-BK-BL-BM-BN
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EAl 2 2037366/l
2
3. Repeat procedure 2 on all remaining keys including valet keys (if applicable)
All vehicle keys including the valet key shou ld be of the same Generation, in the event that not all of the keys are
of the same Generation , please raise a DISS ticket
NOTE: Once the suffix and the Generation of al l keys is clarified follow the onward instructions to confirm the
Generation of control unit -J518- matches the key
4. Ensure a suitable battery charger (VAS 5903 - or a charger with the same specification) is correctly connected
to the vehicle electrica l system for the duration of this procedure - Refer to workshop manual Rep.Gr 27 Batteries to charge
- Switch on ignition , the igni tion shou ld not be switched on by using the start/stop switch in the centre console,
Always insert the key into the ignition barrel to switch on the ignition
- Connect the Bentley diagnostic tool VAS 5052A or later approved equipment, to the vehicle On Boa rd Diagnostic
(OB D) socket
- From the Desktop launch the Offboard Diagnostic Information System Service by using the Diagstarter icon
~
&. CAUTION : Before commencing ensure that the correct product version of Offboard Diagnostic Information
System Service is installed , the Diagnostic data level should also be checked and confirmed
- Referring to Figure 2, from the Offboard Diagnostic Information System Service home screen select Information
(Point A)
- Select Versions (Point B) the Version information screen will now open
- At Point C, check the Offboard Diagnostic Information System Service product version which must be 2.1.1 or
higher
- At Point D, check the Diagnostic data leve l which must be 2.5.0 or higher
~
CH!:NfLEY
Figu re 2
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EA12 2037366/1
In the event that one or both versions do not meet the afore mentioned criteria please update your Offboard
Diagnostic Information System Service to the appropriate level.
5. From the Offboard Diagnostic Information System Service home screen
- Select - Start diagnosis
- Select - Model/Engine
6. Deselect Guided Fault Finding - remo ve tick from Using gwded fault finding option - then select Yes at pop-up
and Apply(Figure 3)
hpcrt(
EO'
C·-..Jl r
Jl( 11JO
~
BEN H .. C Y
tir:1•"
Figure 3
- Referring to Figure 4 select - Special functions
~
BENTLEY
I
. ..
L ·I -· 11·-- I .. -I
•:~
e, C\,
t
Graphic representa1ron finished
I
Figure 4
- Select Vehicle key, read/write parameters (Figure 5 Point A)
- Select Perform test (Figure 5 Point B) and follow ill] on screen prompts until you reach the screen shown in
Figure 6
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EA12 2037366/1
~
BiNTLE'i'
Operating modes
.,. " - 1mmob1!iseL GeKe test
" " - 3eMce lmrnobH1zer
~ Test instrument
01 - In Use Pertonnance Ratio- Data Read
~ I nformation
01 • OBD Clea•
19 ·Transport mode {Rep .Gr.~O J
28 · Lod< Unloci< SR Gradle
34 - Snipping mode activate/deactivate (Rep.Gr.43)
vehicle Key, re::!d/wnte pa,rameiters
Figure 5
- Figure 6 confirms the Generation of the Entry and start authorisation control unit -J51 B -
~
8ENTLEV
Saloon. Standard Power. 433MHzl 315MHz
.
~
~j I(
I( IIl}JW I
Help
Figure 6
IMPORTANT: Should the Generation of the fs§x_match the entrvand start authorisation control unit-J518- no
further action is required, should a mismatch be evident please go to Section 2 to change the Generation
configuration within control unit -J5187. If no mismatch is evident, place a yellow paint completion mark on the right hand boot trim panel bracket
located in front of the starter battery (Figure 7)
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EA12 2037366/ 1
Figure 7
Section 2 Control unit-J518- Generation change
1. Referring to Figure 8, select Yes and follow all on screen prompts
- Ensure you are connected to your on - line network - Broadband. Use a hardwire connection fo r software
updates Bluetooth connections are not advised .
- When requested , enter your GEKO user ID and follow all on screen prompts until the Generation of the control
unit -J518- matches the Generation of the key
~
BENTLEY![]()
Do you want to change the vehicle key type?
W
See 'Help' for details on identifil/lng tfle
vehicle key type.
Saloon. Standard Power. 433MHz I 315MHz
Figure 8
2. Place a yellow paint completion mark on the right hand boot trim panel bracket located in front of the starter
battery (as shown in Figure 7)
Identification
Yellow paint completion mark on the right hand boot trim panel bracket located in front of the starter battery
(Figure 7)
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EA12 2037366/ 1
Page 9of9
Repair instructions
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Notes
12/06/20 l 4
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