NHTSA ID Number: 10063808
Manufacturer Communication Number: SB-2036192-1
TSB/Document Date: 2016-05-09
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Page I of 6
Technical product information 2036192/1
.& Connection offline
Techn ical product information
Topic
Software Version Management - Target Actual Comparison Test
Market area
Worldwide Bentley
(1 WBE)
Brand
Transaction No. 2036192/1
Level
EH
Status
Approval
Release date
New customer code
Object of complaint
Complaint type
Position
Vehicle service-> Vehicle diagnosis -> Guided fault control units , services-> with event
log entry
finding
Vehicle service-> Vehicle diagnosis -> Guided fault control units, services-> without
event log entry
finding
Vehicle service-> IT systems-> SVM (software
version management)
functionality -> cannot be started
Vehicle service -> IT systems
control units , services
Vehicle service -> Service, maintenance-> Field
campaign
service: process -> with
determ ination of concern
Vehicle service-> Vehicle diagnosis
control units , services
Engine-> Operation, engine control-> Engine
control unit
control units, services-> error
message
Engine-> Operation, engine control
functionality
Electrical power, electric system , data transfer->
Battery management
functionality
Drivetrain -> Gearbox control operation
functionality
Drivetrain -> Gearbox control operation
component I consumables
New workshop code
Object of complaint
Complaint type
Vehicle service-> IT systems-> SVM (software version
management) -> SVM (Software Version Management)
Action
functional ity -> cannot be
started
Vehicle service-> IT systems-> SVM (software version
management) -> SVM (Software Vers ion Management)
Action
control units, services->
software faulty
Vehicle service-> IT systems-> SVM (software version
management) -> SVM (Software Version Management)
Parts replacement
control units, services->
software faulty
Vehicle service-> IT systems-> SVM (software vers ion
management) -> SVM (Software Version Management)
Other
Position
functionality-> cannot be
started
Veh icle service-> IT systems-> SVM (software vers ion
http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B3B6_169/B8B2B7B5B7B4_44 l /EDE5F4E... 30/0112014
Page 2 of 6
Technical product information 203619211
management) -> SVM (Software Version Management)
Parts replacement
functionality -> cannot be
started
Engine-> Operation, engine control-> Engine control unit
functionality -> cannot be
activated
Engine-> Operation, engine control-> Engine control unit
control units , services-> no
software
Engine-> Operation, engine control-> Engine control unit
control units , services->
software faulty
Engine-> Operation , engine control-> Control unit 2 for
eng ine
control units , services->
software faulty
Engine-> Operation , engine control-> Control unit 2 for
engine
control units, services-> no
software
Eng ine-> Operation, engine control-> Control unit 2 for
engine
functional ity -> without
function I defect
Drivetrain ->Operation, shift and power flow control->
Gearbox mechatronics
control units , services->
software faulty
Drivetrain -> Operation, shift and power flow control ->
Gearbox mechatronics
control units , services->
wrong I out-of-date software
status
Vehicle data
Continental range
Sales types
Type MY
39**
Brand Designation Engine code Gearbox code Final drive code
2012 E
*
*
*
3W** 2012 E
*
*
*
Chassis numbers
Manufacturer Filler Type Filler MY Factory From
To
SCB
*
*
*
*
*
072724 072844
SCB
*
*
*
*
*
072846 079206
SCB
*
*
*
*
*
072846 072906
SCB
*
*
*
*
*
072909 072938
SCB
*
*
*
*
*
072940 072965
SCB
*
*
*
*
*
069108 070490
SCB
*
*
*
*
*
070493 070494
SCB
*
*
*
*
*
070498 070498
SCB
*
*
*
*
*
072967 073174
SCB
*
*
*
*
*
073176 073312
SCB
*
*
*
*
*
073314 073355
SCB
*
*
*
*
*
073358 073383
SCB
*
*
*
*
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TSB/Document ID: SB-2036192-1
Replacement Service Bulletin Number:
MFR Communication Date: 2014-01-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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