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Workshop Campaign E798 2035952/4

£

Connection offl ine

Field campaign
Topic

Battery mon itor control unit - softwa re update (SC1 3/21 )

Market area

Worldw ide Bentley (1WBE)

Brand

Bentley

Transaction No.

2035952/4

Campaign number E798
Note
Wo rk shop Campaign

Type
US code

Vehicle data
Continental range and Spur 12MY onwards
Sales types
Type

MY

Brand Designation Engine code Gearbox code Final drive code

3931 * 2012 E

*

*

3931 * 201 3 E

*

*

*

3931* 2014 E

*

*

*

3932* 2012 E

*

*

*

3932* 2013 E

*

*

*

3932* 2014 E

*

*

*

*

3941 * 2012 E

*

*

*

3941 * 201 3 E

*

*

*

3942* 2012 E

*

*

*

3942* 201 3 E

*

*

*

3942* 2014 E

*

*

*

3W2*

2012 E

*

*

*

3W2*

2013 E

*

*

*

3W7*

2012 E

*

*

*

3W7*

2013 E

*

*

*

3W7*

2014 E

*

*

*

3WB*

2012 E

*

*

*

4W21 * 2014 E

*

*

*

Chassis numbers

IManufacturer

Filler Type Filler MY Factory From

jscB

***

**

*

*

*

IProd from IProd to I

To

00000 1 090231

I

I

I

Control units
Diagnostic
address

Software part
number

Software
version

Hardware part
number

Hardware
version

71 - Battery

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_ 43F/EDE5F4E... 01/05/2014

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Workshop Campaign E798 2035952/4

ICharger

13W3.915.1 81.A

10540

I3W3.915.1 81 .A

Documents
Document name
master.xml

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8BSB3B7B6B2_43F/EDE5F4E ... 01/05/2014

Workshop Campaign E798 2035952/4

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.& Connection offline
Workshop Campaign E798

Transactio n No. : 2035952/4

Battery monitor control unit - software update (SC 13/2 1)

Repair instructions

Notes
Technical background

The threshold for a voltage monitor diagnostic within the battery monitor control unit (J367) has been found
to be too sensitive. If this diagnostic is triggered powertrain CAN activity is restricted resulting in reduced
functionality of the park brake release switch

Remedy
Revised software has been developed and introduced from VIN SCBEA5ZAXEC090231. This software can
be loaded into the control unit by using the attached Software Version Management (SVM) code via the
SVM system

Customer notification
Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles
are checked and repaired during a service visit. You should also inform your new and used car sales
department so that the vehicles affected can be checked and, if necessary, repaired immediately (and not
just before sale)

Before Carrying out this Campaign check to clarify if the battery control module with the part number of 3W3
915 181 B has been previously fitted (Refer to Check section) , should the vehicle have had the part fitted this
Campaign is not applicable, please refer to the Warranty accounting instruction section of this procedure for
labour claim instructions to allow the campaign applicability to be removed for the applicable VIN

Warranty accounting instructions
For first generation Continental family, ie Supersports. Speed and Continental Flying Spur derivatives
Warranty Type

710 or 790

Labour Operation Code 01 29 00 43
Damage Service Number E798
Damage Code

00 66

Criteria ID

01

Time

50 TU

For New Continental family and Flying Spur
Warranty Type
Labour Operation Code

710 or 790
01 29 00 05

Damage Service Number E798
Damage Code

00 66

Criteria ID

01

http: //hst.cpn.vwg/hst2/svl/F3F2E3 _2C8/BOB2_ l 62/B8B5B3B7B6B2_ 43F/EDE5F4E... 01 /05/2014

Workshop Campaign E798 2035952/4

Time

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50 TU

Time to be claimed to remove the campaign from the system should 3W3 915 1818 be fitted
Warranty Type

710 or 790

Labour operation code

01 29 00 01

Damage SeNice Number

E798

Damage Code

00 66

Criteria ID

01

Time

10 TU

Genuine parts

&
Before Carrying out this Campaign check to clarify if a battery monitor control unit with the part number of
3W3 915 181 B has been previously fitted (Refer to Check section) , should the vehicle have had the part
fitted this Campaign is not applicable , please refer to the Warranty accounting instruction section of this
procedure for labour claim instructions to allow the campaign applicability to be removed for the applicable
VIN

Parts supply
N/A

Parts despatch control
N/A

Repair instructions

Notes

Technical background
The threshold for a voltage monitor diagnostic within the battery monitor control unit (J367) has been found
to be too sensitive. If this diagnostic is triggered powertrain CAN activity is restricted resulting in reduced
functionality of the park brake release switch

Check
If the vehicle is not already listed as repaired in the 'Repair History' (ElsaPro),check the vehicle for the
campaign identification mark, (see Figure 11 ), if this is not visible carry out the required work in accordance
with these instructions

Genuine parts

&
Before Carrying out this Campaign check to clarify if a battery monitor control unit with the part number of
3W3 915 181 B has been previously fitted (Refer to Check section), should the vehicle have had the part
fitted this Campaign is not applicable, please refer to the Warranty accounting instruction section of this
procedure for labour claim instructions to allow the campaign applicability to be removed for the applicable
VIN

http: //hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_43F/EDE5F4E ... 01/05/2014

Workshop Campaign E798 2035952/4

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Tools

VAS 5903 - or a charger with the same specification must be used

Work
1.

Ensure a suitable battery charger (VAS 5903 - or a charger with the same specification) is correctly
connected to the vehicle electrical system for the duration of this procedure - Refer to workshop
manual Rep.Gr 27 - Batteries to charge

2.

Switch on ignition IMPORTANT: When performing software updates the ignition must never be
switched on by using the start/stop switch in the centre console, Always insert the key into the ignition
barrel to switch on the ignition

3.

Connect the Bentley diagnostic tool VAS 5052A or later approved equipment, to the vehicle On Board
Diagnostic (OBD) socket

4.

Ensure you are connected to your on - line network - Broadband. Use a hardwire connection for
software updates Bluetooth connections are not advised .

5.
From the VAS diagnostic tool main desktop select Offboard Diagnostic Information

System ~

http://hst.cpn.vwg/hst2/svl/F3F2E3_ 2C8/BOB2 _ l 62/B8B5B3B7B6B2_ 43F/EDE5F4E. .. 01/05/201 4

Workshop Campaign E798 2035952/4

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---..------

Figure 1
6.

Select - Start diagnosis

7.

Select - Model I Engine

8.

Deselect Guided Fault Finding - remove tick from Using guided fault finding option - then select Yes
at pop-up and Apply(see Figure 1)

Figure 2
9.

Select Special functions (1) , Select SVM-Problem related Hardware/Software Update (2), Select

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_43F/EDE5F4E ... 01/05/2014

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Workshop Campaign E798 2035952/4

Perform test(3) (see Figure 2)

Slr'V COde:t ll.•e .t> ba ftJ 1trXJ 1tJ v.srlow ttledia

• Tod,,,.-.J}!lu.!lolrr'"
• U¢5f~CO

' • O.~Q/ffl1' l~om'

Figure 3
10. At SVM process screen reference the table below and enter the specific SVM code for the vehicle
being worked and then App/y(2)
Vehicle. type

SVM code to oe used

Flying.Spur

4W071UPDATE01

New Continental family

39071 U PD'ATE01

Series one Continental 1family J.'e. Supersports , 3W071 U PDATE01

Speed· and Contlnentafflying5pur derivatives

11. Check you have entered the correct SVM code and select Yes

http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_43F/EDE5F4E ... 01/05/2014

Workshop Campaign E798 2035952/4

Do you w:int to 11:ppty ltle

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~nh! red

!VT.t c:oit~?

Figure 4
12. Ensure adequate vehicle battery voltage is maintained . If prompted enter your global user ID and
password

I'=='==Figure 5

http: //hst.cpn. vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_ 43 F/EDE5F4E... 01/05/2014

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Workshop Campaign E798 2035952/4

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