SB-10045880-6991

Service Campaign 62-02
MODELS
AFFECTED: Certain 2013 Model E26HE Winnebago Vista and Itasca Sunstar Motor Homes
DATE:

August 31, 2012

SUBJECT:

House Batteries Not Receiving a Charge When The Engine is Running

PLEASE FORWARD THIS INFORMATION TO YOUR RV SERVICE MANAGER.

Winnebago Industries is conducting a Field Service Campaign to verify that the dual battery solenoid is engaging when
the engine is running. If it is not operating per design, the attached instructions will provide repair direction.
Affected Vehicles and Owner Notification
Attached to this letter is a list of subject vehicles which were shipped to your dealership. Customers with affected
vehicles are being sent a letter notifying them of the service campaign. Owners are directed to contact a Winnebago
Industries dealer for the service campaign to be performed at no cost to them. A copy of the owner notice is provided
for your information.
Evaluate this issue on all subject vehicles currently in your inventory. Do not deliver any subject units to a customer
until this corrective action has been taken.
If You Need Assistance
If dealer technical assistance is needed, please contact Winnebago Industries’ Technical Service Department at (866)
653-4329 from 7:30 a.m. to 5:00 p.m. Central Time or by e-mail at: [email protected].
Thank you for your cooperation.

Steven R. Evenson
Director of Parts and Service

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August 31, 2012
Service Campaign - Battery Boost Switch Wiring Procedure

Repair Procedure:
Refer to instruction sheet
Parts Information:
To perform this repair, you will need a 3’ length of 14-gauge wire, a blue butt connector and a female terminal; you can
obtain these parts locally. If you are unable to locate a female terminal locally, you can order this from Winnebago
Industries.
Quantity

Part Description

Winnebago Industries Part Number

1

Female Terminal

129236-02-000

Reimbursement
When the service has been completed, submit a warranty claim using the operation number and TIC code listed
below. The repair order must be properly signed by both the dealer and owner before it is submitted to Winnebago
Industries.
DESCRIPTION
Add Battery Boost Switch Wiring

OPERATION
NUMBER

TIME
ALLOWANCE

TIC
CODE

05620299

0.5

6202SB

FINAL CLAIMS NEED TO BE SUBMITTED NO LATER THAN NOVEMBER 30, 2012.

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2013 Vista/Sunstar Model E26HE Battery Boost Switch Wiring Procedure
Read the entire instructions carefully before starting
the procedure. If you have any questions, please
Contact Winnebago Industries’ Technical Service
Department by calling 1-866-653-4329 or by e-mail:
[email protected]. This document is
confidential and is intended for dealer use only.

RE: Installation of accessory run only feed wire
to battery boost switch to allow charge from
engine to house batteries.

1. Locate Ford accessory feed #2 run only wire
(white/light blue) under left side of dash or locate
KE wire in harness under dash area.

2. Run 14 gauge wire from accessory # 2 run only
feed wire or connect to KE wire from harness
under dash to # 4 terminal on battery boost switch.
# 4 terminal KE wire
Add this wire.
Note: This will allow house batteries to charge from
engine battery when engine is operating.
#2 terminal LR wire
#1 terminal LS wire

Battery Boost Switch
Terminal p/n 129236-02-000
Female, M/P, 630, 14-16 gauge

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Customer Notification Letter

RE:

BODY SERIAL
CHASSIS SERIAL

Dear Winnebago Industries Motor Home Owner:
When you purchased your new Winnebago Industries produced motor home, you also received our commitment to
provide you with a quality product and our dedication to continuing customer satisfaction. In keeping with this
commitment, we are notifying you of a service issue that affects your Winnebago Industries motor home.
Our records indicate that you have purchased a vehicle with the serial number which appears above.
Why We Are Contacting You
Winnebago Industries, Inc. dealers will verify and correct, if necessary, the dual battery charge feature on your coach.
This feature allows the engine alternator to provide a charge to your house batteries while the engine is running.
What You Should Do
Contact your Winnebago Industries, Inc. dealer soon to arrange for a service appointment. The repair will take less than
an hour, however please allow sufficient time for your dealer to process your vehicle on the date of your appointment.
Important
This campaign and the offer to provide this service are being done at no charge to you.. The offer for a no cost repair is
valid until November 30, 2012 at which time the campaign will be closed.
If You Need Assistance
If you have questions or need assistance, please contact Winnebago Industries Owner Relations Department at (800)
537-1885 Monday through Friday from 7:30 a.m. to 5:00 p.m. Central Time or by email: [email protected].
We are sorry to cause you this inconvenience. We have taken this action in the interest of your continued satisfaction
with our products. This letter does not constitute an acknowledgement of legal liability.
Thank you for choosing a Winnebago Industries motor home.

Winnebago Industries, Inc.
Forest City, IA 50436

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