Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: EQ14015

Date Opened: 2014-12-17

Date Closed: 2015-02-26

Manufacturer’s Name: LiquidSpring LLC

Component Description: SUSPENSION

Recall Campaign: 14V826

Summary Description: Fluid Tank Mounting Bracket Failure


Summary

See the attached closing report.

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NHTSA Action Number: EQ14013

Date Opened: 2014-11-21

Date Closed: 2015-02-26

Manufacturer’s Name: Ricon Corporation

Component Description: EQUIPMENT ADAPTIVE/MOBILITY

Recall Campaign: 14V599

Summary Description: Wheelchair Lift Platform Cracking


Summary

See attached closing report.

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NHTSA Action Number: EQ14014

Date Opened: 2014-11-21

Date Closed: 2015-02-17

Manufacturer’s Name: CumminseBay, Inc.

Component Description: FUEL SYSTEM, DIESEL

Recall Campaign: 14V801

Summary Description: Fuel Filter May Separate


Summary

See the attached closing report.

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NHTSA Action Number: PE14035

Date Opened: 2014-11-21

Date Closed: 2015-05-22

Manufacturer’s Name: REV Ambulance Group Orlando, Inc.

Component Description: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Recall Campaign: 15V120

Summary Description: Loss of Instrument Cluster Functions


Summary

On November 21st 2014 the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-035 on Wheeled Coach model year 2012 Business Class M2 ambulances.According to EWR reports the transmission control pad would fail, emergency lights would flash randomly on the cab/chassis, complete loss of the instrument cluster, and windshield wipers turning on without the ability to turn them off.Without cab or instrument lighting, the EMS responders are unable to complete their mission and service patients.On January 13th 2015 the manufacture supplied two exemplar subject vehicles for inspection.During this inspection Wheeled Coach representatives identified a remedy implemented on one of the defective vehicles.This remedy involved the installation of dedicated power and ground source wires to the computer controlling dash functions, lighting, and the transmission function pad.After this repair was completed the problem was shown to be resolved.With Wheeled Coach's safety recall 15V-120 implementing the remedy displayed during the field inspection, this investigation is closed.

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NHTSA Action Number: PE14033

Date Opened: 2014-11-04

Date Closed: 2015-10-06

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: STEERING:ELECTRIC POWER ASSIST SYSTEM

Recall Campaign:

Summary Description: Electric Power Steering Failure


Summary

The Office of Defects Investigation (ODI) opened PE14-033 to investigate 24 complaints alleging loss of power steering while driving in model year (MY) 2013 HondaeBay Accord vehicles equipped with electric power steering (EPS).Analysis of service data for the original 24 complaints and 33 additional complaints received after PE14-033 was opened found that 85 percent of the vehicles with diagnostic trouble codes available to identify the faulty component had a code indicating torque sensor failure (DTC 53).In its response to ODI's information request letter for PE14-033, HondaeBay identified two manufacturing process conditions that may have affected the quality of some early production torque sensors.Analysis of warranty returns and manufacturing processes determined that a relatively small number of torque sensors were potentially affected by the conditions, which were corrected by the supplier (Bourns) relatively early in production.Analysis of warranty data indicates that both conditions were early-life failure concerns and most of the affected sensors have already failed, resulting in a cumulative failure rate of less than 0.2 percent.Of the 20 VOQ's that appear to be related to torque sensor failure, 6 reported failure dates in 2013, 12 in 2014, and just 2 to date in 2015.ODI's analysis identified 2 minor crashes with no injuries that may have been related to torque sensor failure in the subject vehicles.This investigation is closed because the low failure rate and a declining trend indicate that failures are rare.The closing of this preliminary evaluation does not constitute a determination that no defect exists or that power steering failures do not present an unreasonable risk to safety. The VOQ's referenced in this resume are:10515618, 10515696, 10537336, 10542360, 10545177, 10563724, 10588425, 10595068, 10605909, 10627926, 10629629, 10630852, 10644762, 10654768, 10661240, 10664234, 10667364, 10672452, 10676256, and 10695191

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Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Complaints

Complaints List



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  • 【Technology Itself is Proof of Quality】LAUNCH DBSCar VII+Self-developed screen.Using USB type A/USB type C connectors and DBSCar VII VCI connector can make the process of diagnosing and matching faster and more stable, DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly. The latest self-developed screen from LAUNCH, in addition to its strong anti-fall ability, is different from other launch models in sensitivity and touch.
  • 【2025 Newly Added CANFD】With the CANFD Connector, you can seamlessly diagnose a wider range of vehicle models (up to model year 2025, see image below for supported models) using advanced CANFD protocols. Gone are the days of being limited to certain models - now you can confidently handle the latest models, even those with the most advanced systems.
  • 【Bi-Directional+Online Coding+Over 38 Reset Services+Adaptation+Initialization+ Matching】PROS V+ 5.0 scan tool Elite also support:K-EY programming,Gear/ SAS/ EPB/ TPMS/ BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset,ABSeBay Bleed, Injector coding.Gives you the ability to use dealership level relearn procedures to complete repairs.You can get 100+ advanced special functions under the""vehicle brand""-""menu""-""system"" - ""special functions"".
Bestseller No. 3
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  • 【Newly Added 7 RESET FUNCTIONS】+ 【BATTERY VOLTAGE TEST】2025 New Ver. scan tool CRP123I V2.0 ADDS NEW SPECIAL FUNCTIONS-Throttle Adaptation,Oil Reset,SAS Reset,ABSeBay Bleeding,BMS Reset,EPB Reset, D.P.F Regeneration,to maintain your vehicle system safely and efficiently.Graphing the battery voltage easier and more intuitive for the real-time monitors to check.It does not only reveal what error codes your car is producing,but also erase your vehicle's check engine light after the problem is fixed.
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Bestseller No. 4
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Bestseller No. 5
LAUNCH X431 CRP919X Elite OBD2 Scanner, Bidirectional Scan Tool As X431, ECU Coding Car Scanner, CANFD DOIP, FCA SGW, 35+ Services, Android 10.0, Active Test, All System Diagnostic Tool, 150+ Brands
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  • [4000+ Active Tests = X431 LAUNCH Scanner] Pay half, yet get all 4000+ tests previously only featured in X431 scanners! You can directly send commands to ECU, drive components like “relays, injectors, coils, solenoids valves, actuators” to move. NO time-consuming old methods BUT verify if they function correctly in just 10 minutes, speeding up troubleshooting 3X FASTER! And NO compatibility headaches. Superior to 80% of diagnostic tools on market, it works on nearly 100% popular vehicles.
  • [150+ Brands Coverage + CANFD/DOIP] The compatibility of LAUNCH scanner has always been a leader in industry, with upgrades so frequent that can be weekly! And CRP919X meets all your expectations: 1) added CANFD/DOIP; 2) FCAeBay SGW access, no need extra adapters; 3) cover 150+ all-regional brands; 4) the multilingual menu; you can use it fluently without barriers, and switch languages on your own without having to send e-mails to dealers. (NO waiting 24+ hours just to change a menu language)
  • [35+ HOT Services] Compared to similar OBD2 scanners MK808S/D1/909X, the LAUNCH CRP919X has a huge upgrade: E-P-B/Oil_Reset/DP.F/SAS/TPMS/BMS/Injector/Throttle/Suspension/Brake_Bleed, etc. NOT just a big jump in the number of features, BUT also a serious boost in compatibility (more cars supported). In 2024 even added 20+ new features to keep your CRP919X at the forefront of industry, e.g. Motor Angle Calibration/Turbocharging Matching/Swipe/Clutch Matching. MORE is coming your way.

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Last update on 2025-04-29 / Affiliate links / Images from Amazon Product Advertising API


 

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