After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE15033
Date Opened: 2015-09-28
Date Closed: 2016-06-17
Manufacturer’s Name: IOTA ENGINEERING, LLC
Component Description: ELECTRICAL SYSTEM
Recall Campaign: 15V698
Summary Description: Transfer Switch Heat Related Failures
Summary
On November 5, 2015, the Office of Defects Investigation (ODI) sent an email to IOTA Engineering LLC (IOTA) requesting certain information about the automatic transfer switches recalled by several recreation vehicle (RV) manufacturers. IOTA responded with emails dated November 13, 2015 and May 23, 2016. In their response, IOTA stated that it sold 15,330 automatic transfer switches to 42 RV manufacturers who, along with IOTA, have not submitted defect information reports to the agency in accordance with 49 CFR 573.6. ODI contacted 2 of these 42 RV manufacturers about the subject components and they both report that no safety defect trend has been identified. Furthermore, IOTA states that it has made a determination that the subject components themselves are not defective and when installed correctly in its intended application the switch performs reliably and without incident. More than one RV manufacturer who did conduct a safety recall acknowledges that sporadic installation error was likely responsible for at least some thermal events experienced on their vehicles. Once the alleged defect trend became apparent, several RV manufacturers paid special attention to installation processes, yet thermal events continued to occur on their vehicles. Furthermore, some RV manufacturers allege that re-torqueing of the terminal screws did not remedy the alleged defect and there may possibly be other as-of-yet unidentified reasons why properly torqued terminal screws may loosen over time resulting in a high resistance connection. While no RV manufacturer has identified a single specific root cause for thermal events involving the subject component, the frequency of thermal events reportedly diminished significantly once they changed transfer switch suppliers. To date, ODI is aware of 31 complaints related to thermal damage of automatic transfer switches manufactured by IOTA. However, all 31 complaints are related to the performance of existing safety recalls, such as scope or owner notification issues, some of which have already been addressed by the respective manufacturers. A safety-related defect trend has not been identified at this time as relates to the subject components installed by the 42 other RV manufacturers who have so far chosen not to conduct a safety recall. Further use of agency resources does not appear warranted. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10458296, 10461090, 10465791, 10469372, 10480786, 10491941, 10503017, 10512327, 10522811, 10534897, 10554925, 10567361, 10568410, 10568426, 10585655, 10610552, 10621358, 10629759, 10631603, 10649954, 10716665, 10726758, 10732068, 10746664, 10782102, 10782203, 10782851, 10787730, 10808577, 10819325, 10852246.
Read More...NHTSA Action Number: AQ15004
Date Opened: 2015-09-24
Date Closed: 2017-10-02
Manufacturer’s Name: BMW
of North America, LLC
Component Description: STRUCTURE
Summary Description: BMW Safety Act Violations
Summary
In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a defect or noncompliance; failing to promptly advise NHTSA of delays with the beginning or completion dates for mailing owner or dealer notifications; and failing to timely submit copies to NHTSA of communications relating to recalls.As part of the Consent Order, NHTSA imposed a total civil penalty of $40 million against BMW NA for its violations of the Safety Act.The civil penalty consists of a cash payment, monetary performance obligations, and stipulated penalties.BMW NA paid the $10 million cash penalty on February 12, 2016.Failure to comply with the terms of the Consent Order or the Safety Act will result in portions of the stipulated penalties coming due.The Consent Order required BMW NA to appoint an independent safety consultant to assist BMW NA in developing best practices for complying with the Safety Act and evaluating safety issues under consideration by BMW NA.BMW NA was also required to develop a program to train dealers on the importance of complying with the prohibition on selling unremedied vehicles under recall, improve dealers' access to information necessary to maximize completion of open recalls, and invest in a pilot program to determine whether BMW NA can use data analytics to detect emerging safety defect trends.The population listed in this closing resume is based on BMW NA's untimely recall and does not include other issues addressed by the Consent Order, which relate to BMW NA's safety processes.Based on the Consent Order, BMW NA's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ15-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including BMW NA's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to BMW NA's performance under the Consent Order to date.
NHTSA Action Number: PE15031
Date Opened: 2015-09-01
Date Closed: 2016-02-11
Manufacturer’s Name: Kia America, Inc.
Component Description: AIR BAGS:FRONTAL
Summary Description: Occupant Classification System
Summary
The subject vehicle population is MY 2007-2009 Kia Spectra vehicles.Consumers report that the SRS (air bag) warning light is illuminated in their vehicle.The focus of the investigation was the failure of the front seat passenger Occupant Classification System (OCS) sensor mat.This sensor mat is embedded in the front passenger seat cushion and is intended to detect child seats and small statured occupants who could be harmed by deployment of the passenger frontal air bag.The OCS may develop a failure due to an open circuit in the sensor mat caused by the mat cracking during use.An open circuit in the OCS sensor mat is detected as a fault in the system by the air bag diagnostic. A trouble code will then be stored in the air bag control unit and the air bag warning light will be illuminated.If this fault is detected, the OCS will not suppress the front passenger air bag and in a crash of sufficient severity the front passenger air bag will deploy regardless of the nature or size of the child seat or occupant in the front passenger seat.The report counts shown above include only those reports that specifically address the issue covered by this investigation, failure of the OCS sensor mat.Reports alleging only that the ?air bag light is on with no cause stated, or where no cause was otherwise identified, were excluded as the air bag light could be illuminated for system faults other than an OCS malfunction.Kia's assessment was that the cracking was caused by owner abuse.The subject vehicles have been in service for an average of approximately eight (8) years.An analysis of Kia's warranty data for the subject vehicles, including a comparison with other agency and manufacturer data pertaining to similar OCS failure investigations, indicates that the subject vehicles experience a comparatively low complaint rate for this issue given the number of years the vehicles have been in service.Kia has implemented an extended warranty program for the OCS sensor mat providing for free replacement for 15 years regardless of vehicle mileage and will send owners of the subject vehicles letters notifying them of the potential hazards posed by OCS failure as well as the terms of the extended warranty.Consumers whose air bag warning light is illuminated will have the opportunity to have their vehicle diagnosed and, if a fault is indicated, have the OCS sensor mat repaired at no charge.In view of the comparatively low complaint rate and Kia's implementation of an extended warranty with owner notification, ODI has tentatively concluded that the actions taken by Kia mitigate any unreasonable risk to safety posed by OCS sensor mat failures in the subject vehicles.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Kia's extended warranty program, including a copy of both Kia's letter to the consumer and Kia's letter to their dealers, for the subject vehicle population will be available in the public file for this investigation. The ODI reports cited above can be viewed at http://www?odi.nhtsa.dot.gov/owners/ SearchNHTSAID under the following identification (ODI) numbers: 10789130, 10787308, 10785138, 10777856, 10765359, 10745773, 10746133, 10745528, 10721336, 10715846, 10712140, 10712046, 10706009, 10705387, 10681321, 10677080, 10673071, 10654873, 10654522, 10652472, 10651525,10643205, 10639671, 10638251, 10627289, 10621507, 10620724, 10615883, 10609000, 10607838, 10606252,10577842, 10568029, 10564527, 10561224,
NHTSA Action Number: EA15004
Date Opened: 2015-08-31
Date Closed: 2017-05-02
Manufacturer’s Name: Nissan North America, Inc.
Component Description: AIR BAGS:FRONTAL
Recall Campaign: 15V681
Summary Description: Occupant Classification System Failure
Summary
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model year 2013 JX35, 2014-2017 Q50, 2014-2016 Q50 Hybrid, and 2014-2016 QX60 and QX60 Hybrid.Chevrolet model: certain model year 2015-2016 City Express.Additional information on the above-referenced recalls is available online at NHTSA.gov.Also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the ODI reports cited are as of May 31, 2016 when Nissan began to notify the affected owners of recall 16V-244.Based on the recall actions taken by Nissan, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA15-004 public file available online at NHTSA.gov.The ODI reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979 10761398 10761433 10763320 10764590 10766486 10775946 10777923 10779712 10781422 10781449 10781508 10781901 10783624 10783776 10785993 10786461 10786713 10786788 10787867 10788370 10788371 10788962 10789694 10790181 10790230 10790362 10794790 10806647 10806933 10807302 10807841 10810487 10810558 10811858 10811864 10816502 10816686 10818702 10820204 10821247 10821751
NHTSA Action Number: PE15030
Date Opened: 2015-08-20
Date Closed: 2016-02-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary Description: Powered vehicle rollaway
Summary
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
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