Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE06051

Date Opened: 2006-11-13

Date Closed: 2007-03-22

Manufacturer’s Name: Motor Coach IndustrieseBay

Component Description: STEERING

Recall Campaign: 07V096

Summary Description: STEERING BOX MOUNTING BRACKET CRACK


Summary

THIS INVESTIGATION WAS OPENED AFTER ODI WAS CONTACTED BY A FLEETALLEGING THAT THEY HAVE HAD NINE INCIDENTS WHERE CRACKS WERE FOUND IN THE BRACKET THAT SUPPORTS THE STEERING GEAR BOX ASSEMBLY.THESE CRACKS WERE ALLOWING MOVEMENT OF THE STEERING BOX.ODI WAS CONCERNED THAT SHOULD THIS BRACKET COMPLETELY FAIL WHILE THE BUS IS BEING DRIVEN, A LOSS OF STEERING WOULD OCCUR.AS A RESULT OF ODI'S INVESTIGATION, MCIeBay HAS AGREED TO INITIATE A SAFETY RECALL TO ADD AN ADDITIONAL GUSSET TO THE BRACKETS AND REWELD AS NECESSARY. THE TARGET DATE FOR LAUNCHING THE CORRECTIVEACTION ISMARCH 31, 2007.MCIeBay'S ACTIONRESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION ON THESE VEHICLES IF WARRANTED IN THE FUTURE.

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NHTSA Action Number: PE06052

Date Opened: 2006-11-13

Date Closed: 2007-02-09

Manufacturer’s Name: CMSI, INC.

Component Description: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Recall Campaign: 07V032

Summary Description: REAR WHEEL LOCKUP


Summary

AFTER RECEIVING TWO ALLEGATIONS OF REAR INNER FENDER SEPARATION FROM OWNERS OF MY 2006, CMSI MANUFACTURED, TWIST N GO BRAND MILANO 151 MODEL SCOOTERS, ODI OPENED THIS PE.WE SUBSEQUENTLY MET WITH THE OWNERS AND THEIR DEALER AND VISITED WITH CMSI.DURING OUR VISIT, CMSI DECIDED TO RECALL THE SUBJECT VEHICLES TO CORRECT THE REAR INNER FENDER SEPARATION ISSUE.WITH THAT DECISION, THIS PE IS CLOSED.

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NHTSA Action Number: PE06049

Date Opened: 2006-11-09

Date Closed: 2007-02-27

Manufacturer’s Name: FREIGHTLINEReBay LLC

Component Description: EQUIPMENT ADAPTIVE/MOBILITY

Recall Campaign: 07V040

Summary Description: WHEELCHAIR LIFT MICRO-SWITCH DISABLED


Summary

THIS INVESTIGATION WAS OPENED AFTER ODI WAS CONTACTED BY A SCHOOL BUS FLEET ALLEGING THAT THEY HAD DISCOVERED NUMEROUS BUSES WITH ?ZIP-TIES? SECURING THE WHEELCHAIR DOOR MICRO-SWITCH IN THE CLOSED POSITION. THIS WOULD DEFEAT THE SAFETY INTERLOCK SYSTEM THAT PREVENTS THE BUS FROM BEING MOVED UNLESS THE WHEELCHAIR LIFT IS IN THE FULLY STOWED POSITION.ODI IS AWARE OF ONE ALLEGED CRASH RELATED TO THIS ISSUE. FREIGHTLINEReBay STARTED USING THE PLASTIC ZIP-TIES ON THE 2006 MODEL CLASS A BUSES.THE ZIP-TIES WERE INSTALLED TO ENABLE THE BUS TO BE MOVED DOWN THE VEHICLE ASSEMBLY LINE WHILE THE LIFT WAS STILL IN THE DOWN POSITION.USE OF THE ZIP-TIES IS UNIQUE TO THE SUBJECT BUSES.FREIGHTLINEReBay WILL CONDUCT A RECALL TO INSPECT ALL AFFECTED BUSES FOR ZIP-TIES THAT WERE NOT REMOVED BEFORE DELIVERY OF THE BUSES.ANY ZIP-TIES LOCATED DURING THE INSPECTION WILL BE REMOVED.THE RECALL ACTION TAKEN BY FREIGHTLINEReBay RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

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NHTSA Action Number: PE06050

Date Opened: 2006-11-09

Date Closed: 2007-04-09

Manufacturer’s Name: NissaneBay North America, Inc.

Component Description: WHEELS:HUBCAP/COVER

Recall Campaign:

Summary Description: WHEEL FAILURE


Summary

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-050 BASED ON TWO CONSUMER COMPLAINTS ALLEGING INCIDENTS OF WHEEL SEPARATION WHILE DRIVING DUE TO SPOKE FRACTURE.ONE OF THE INCIDENTS RESULTED IN A CRASH AND SERIOUS INJURY WHEN THE SEPARATED WHEEL STRUCK A CALIFORNIA HIGHWAY PATROL OFFICER ON A MOTORCYCLE ON THE OPPOSITE SIDE OF THE FREEWAY. DURING PE06-050, ODI DETERMINED THAT BOTH INCIDENTS OF WHEEL SEPARATION INVOLVED NISSANeBay WHEELS THAT WERE SUBJECTED TO AN AFTERMARKET RE-CHROMING PROCESS.BOTH INCIDENTS OCCURRED IN SOUTHERN CALIFORNIA.INFORMATION PROVIDED BY NISSANeBay SHOWED THAT PROBLEMS WITH RE-CHROMED WHEELS WERE CONCENTRATED ALMOST EXCLUSIVELY IN CALIFORNIA.NISSANeBay HAS ISSUED DEALER BULLETINS, MOST RECENTLY IN AUGUST 2006, WARNING AGAINST RE-CHROMING WHEELS BECAUSE THE PROCESS MAY DAMAGE WHEELS.NISSANeBay ALSO SUBMITTED COMPLAINTS AND WARRANTY CLAIMS CONCERNING CRACKED SPOKES IN ORIGINAL EQUIPMENT NISSANeBay ALLOY WHEELS.THESE CLAIMS AND COMPLAINTS WERE NOT CONCENTRATED IN ANY PARTICULAR GEOGRAPHIC REGION, BUT WERE FEW IN NUMBER.ACCORDING TO NISSANeBay, MOST OE ALLOY WHEELS WITH CRACKED SPOKES CAN BE ATTRIBUTED TO IMPACT DAMAGE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-005) TO FURTHER ASSESS THE CAUSES OF SPOKE CRACKING IN ORIGINAL EQUIPMENT NISSANeBay WHEELS AND IN WHEELS SUBJECTED TO RE-CHROMING AND TO ASSESS THE RISK OF ADDITIONAL WHEEL SEPARATIONS IN THE SUBJECT VEHICLES.

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NHTSA Action Number: EA06018

Date Opened: 2006-10-30

Date Closed: 2007-12-03

Manufacturer’s Name: General MotorseBay, LLC

Component Description: SUSPENSION:FRONT

Recall Campaign:

Summary Description: FRONT SUSPENSION CROSSMEMBER CORROSION


Summary

IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLETeBay TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES.THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM IS ADMINISTERING THE PROGRAM IN PHASES DUE TO PART AVAILABILITY.THE FIRST PHASE STARTED IN OCTOBER 2007 AND COVERS THE MY 1999 AND 2000 VEHICLES.OWNERS OF MY 2001 THROUGH 2004 VEHICLES WILL RECEIVE LETTERS AT A FUTURE DATE, BUT ARE ELIGIBLE TO RECEIVE FREE REPAIRS FROM THE PROGRAM IF THE CROSSMEMBER REQUIRES REPLACEMENT.GM'S PROGRAM PROVIDES FREE INSPECTIONS FOR CONSUMERS EVERY 12 MONTHS THROUGH THE TERMS OF THE POLICY ADJUSTMENT.COPIES OF THE DEALER BULLETIN AND OWNER LETTER FOR GM'S SPECIAL COVERAGE PROGRAM ARE ATTACHED TO THE CLOSING REPORT FOR THIS INVESTIGATION. THE RATE OF CONFIRMED LCA SEPARATIONS AT 5 YEARS IN SERVICE IS LESS THAN 10 PER 100,000 VEHICLES, WHICH IS LOW RELATIVE TO OTHER INVESTIGATIONS OF FRONT SUSPENSION ISSUES PREVIOUSLY INVESTIGATED BY ODI. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

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