After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE06055
Date Opened: 2006-11-21
Date Closed: 2007-03-28
Manufacturer’s Name: Toyota
Motor Corporation
Component Description: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary Description: SUDDEN LOSS OF POWER STEERING ASSIST
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TOYOTA SUBMITTED INFORMATION ABOUT 6 ADDITIONAL CONSUMER COMPLAINTS, INCLUDING 2 ALLEGING CRASHES, AND 109 WARRANTY CLAIMS RELATED TO THE EPS ASSEMBLY IN THE SUBJECT VEHICLES.ODI?S ANALYSIS OF THE CRASH INCIDENTS REVEALED THAT EACH INCIDENT OF ALLEGED LOSS IN POWER STEERING ASSIST OCCURRED AT VERY LOW SPEEDS AND PRESENTED MINOR SAFETY CONSEQUENCES.TOYOTA'S RESPONSE ALSO IDENTIFIED THREE POTENTIAL ISSUES THAT COULD RESULT IN A LOSS OF EPS ASSIST IN THE SUBJECT VEHICLES.TWO OF THE CONDITIONS ARE RELATED TO ELECTRICAL CURRENT SURGES WITHIN THE EPS ECU.THE OTHER IS RELATED TO EPS MOTOR MAGNETS BECOMING DISLODGED BECAUSE OF POOR ADHESION.THE TWO ISSUES RELATED TO CURRENT SURGES CAN ONLY OCCUR WHEN THE VEHICLE IS BEING PARKED OR BEING OPERATED AT VERY LOW SPEEDS.THE THIRD ISSUE COULD THEORETICALLY OCCUR AT ANY SPEED, BUT OCCURS AS A RESULT OF A SPECIFIC TYPE OF IMPACT TO ONE OF THE FRONT WHEELS.TOYOTA STATES THAT IN ALL THREE CASES, AND DURING ANY LOSS OF POWER STEERING ASSIST TO THE VEHICLE, THE FRONT WHEELS CAN STILL BE DIRECTED WITHOUT ASSIST, MANUALLY, VIA THE STEERING WHEEL. ODI'S ANALYSIS OF THE COMPLAINT DATA AND OTHER INFORMATION SUBMITTED BY TOYOTA INDICATES THAT THERE IS A LOW OVERALL FAILURE RATE FOR ALL OF THE CONDITIONS COMBINED THAT CAN RESULT IN LOSS OF EPS IN THE SUBJECT VEHICLES (18 COMPLAINTS PER 100,000 VEHICLES AND A 0.2% WARRANTY CLAIM RATE) AND THERE IS NO EVIDENCE OF ANY FAILURE THAT COULD CAUSE A LOSS OF STEERING CONTROL.THE CHANGE IN STEERING EFFORT IS GREATEST AT VERY LOW SPEEDS WHEN THE STEERING IS AT OR NEAR END OF TRAVEL.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
NHTSA Action Number: PE06056
Date Opened: 2006-11-21
Date Closed: 2007-03-12
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: ELECTRICAL SYSTEM
Recall Campaign: 07V089
Summary Description: INTERIOR FIRE, PASSENGER SIDE DASH AREA
Summary
THIS INVESTIGATION WAS OPENED ON NOVEMBER 21, 2006 BASED ON TWO OWNER REPORTS AND ONE E-MAIL REPORT ALLEGING AN INTERIOR FIRE IN THE PASSENGER SIDE AREA OF THE DASH PANEL.DAIMLERCHRYSLER (DCC) HAS IDENTIFIED A DEFECT IN THE BLOWER MOTOR OF THE HVAC SYSTEM IN THE SUBJECT VEHICLES AND IN CERTAIN 2007 MODEL YEAR LIBERTY VEHICLES.THE DEFECT REPORT STATES, UNDER CERTAIN CONDITIONS THE HEATING, VENTILATION AND AIRCONDITIONING (HVAC) BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE.DCC WILL RECALL 149,065 VEHICLES TO REPLACE THE ORIGINAL HVAC BLOWER MOTOR WITH ONE OF A NEW DESIGN.THE VEHICLES INCLUDED IN THE RECALL ARE ALL 2006 MODEL YEAR AND 2007 MODEL YEAR JEEP LIBERTY VEHICLES BUILT FROM START OF PRODUCTION THROUGH AUGUST 15, 2006.SEE NHTSA RECALL NUMBER 07V089 FOR DETAILS.
NHTSA Action Number: PE06057
Date Opened: 2006-11-21
Date Closed: 2007-03-30
Manufacturer’s Name: FREIGHTLINER LLC
Component Description: SEAT BELTS
Recall Campaign: 07V142
Summary Description: SEAT BELTS WEBBING ABRADING ON FRAME
Summary
THIS INVESTIGATION WAS OPENED AFTER ODI RECEIVED NOTIFICATION FROM TWO FLEETS ALLEGING THEDISCOVERY OFNUMEROUS SEAT BELTS WITH CUT WEBBING AS A RESULT OF THE WEBBING ABRADING AGAINST ANUNDERSEAT METAL BRACKET.THE SUBJECT VEHICLES ARE CLASS A SCHOOL BUSES WEIGHING UNDER 10,000 POUNDS.THEY ARE REQUIRED BY FEDERAL STANDARD FMVSS 208 TO HAVE SEAT BELTS.AS A RESULT OF THIS INVESTIGATION, FREIGHTLINER WILL CONDUCT A SAFETY RECALL TO INSPECT ALL AFFECTED BUSES FOR SEAT BELT ?CHAFING? AND WILL REPLACEDAMAGED BELTS AS NEEDED. ALSO, THE SEAT BELT RETAINER STRIP WILL BE MODIFIED OR REPLACED TO PREVENT FUTURE CHAFING.FREIGHTLINER EXPANDED THE SCOPE OF THE RECALL (BEYOND THE ORIGINAL INVESTIGATION POPULATION) TO INCLUDE APPROXIMATELY 10,251 ADDITIONAL BUSES HAVING GROSS VEHICLE WEIGHT RATINGS GREATER THAN 10,000 LBS.THEY DETERMINED THAT THESE BUSES ARE ALSO SUSCEPTIBLE TO THE CHAFING ACTION.THERE IS NO FEDERALREQUIREMENT FOR SEAT BELTS IN SCHOOL BUSES WEIGHING OVER 10,000 POUNDS.HOWEVER, SOME CUSTOMERS HAVE ORDERED SEAT BELTS AND SOME STATES HAVE REQUIREMENTS FOR SEAT BELTS.THEREFORE, FREIGHTLINER HAS AGREED TO ADDRESS THOSE BUSES EVEN THOUGH THERE IS NO APPLICABLE FEDERAL STANDARD.THE RECALL ACTION TAKEN BY FREIGHTLINER RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: PE06054
Date Opened: 2006-11-16
Date Closed: 2007-02-07
Manufacturer’s Name: Volvo Trucks North America
Component Description: EXTERIOR LIGHTING:BRAKE LIGHTS
Summary Description: INOPERABLE TAIL LIGHTS
Summary
ODI OPENED THIS INVESTIGATION BASED ON A TECHNICAL SERVICE BULLETIN AND EWR DATA. EWR WARRANTY DATA IS AGGREGATE DATA AND INDIVIDUAL REPORTS ARE NOT SUBMITTED.VOLVO REVIEWED THEIR WARRANTY DATA AND DETERMINED THAT ONLY 63 OF THE EWR WARRANTY CLAIMS RELATED TO THE SUBJECT VEHICLES DISPLAYED SYMPTOMS CONSISTENT WITH THE TSB.VOLVO ALSO NOTED IN THEIR IR RESPONSE THAT THE TAIL LIGHT CONFIGURATION IS USED ALMOST EXCLUSIVELY ON TRACTORS THAT ARE NORMALLY ATTACHED TO SEMI TRAILERS.THEREFORE, THE TRACTOR LIGHTS ARE NORMALLY NOT THE REAR MOST LIGHTS ON THE VEHICLE.IN A NORMAL APPLICATION, EVEN IF ONE TAIL LIGHT ON THE TRACTOR WAS OUT, THE TAIL LIGHT ON THE TRAILER WOULD CONTINUE TO ILLUMINATE AND PROVIDE OTHER DRIVERS OF THE INTENTIONS OF THE SEMI TRAILER DRIVER.PURSUANT TO 49 CFR 396.11 & 13, A COMMERCIAL VEHICLE OPERATOR IS REQUIRED TO PERFORM A PRE-TRIP AND POST-TRIP INSPECTION, WHICH INCLUDES CHECKING THE FUNCTIONALITY OF THE TAIL LIGHTS.GIVEN THE ABOVE INFORMATION, ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
NHTSA Action Number: PE06053
Date Opened: 2006-11-15
Date Closed: 2007-04-05
Manufacturer’s Name: Volvo Car USA, LLC
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Recall Campaign: 07V152
Summary Description: FUEL PUMP LEAKAGE
Summary
VOLVO IS RECALLING APPROXIMATELY 1,681 MODEL YEAR (MY) 2001-2002 S60 VEHICLES WITHIN THE STATES OF ARIZONA AND NEVADA TO REPLACE THE FUEL PUMP.VOLVO REPORTS THAT THE FUEL PUMP IN THESE VEHICLES MAY EXPERIENCE A FUEL LEAK AS A RESULT OF FUEL QUALITY AND HOT CLIMATE CONDITIONS.THE MOST COMMON SYMPTOM REPORTED IS FUEL SMELL.NO FIRES, CRASHES OR INJURIES ARE REPORTED.MY 2003 AND LATER S60 VEHICLES CONTAIN A DIFFERENT DESIGN FUEL PUMP.DATA FROM VOLVO INDICATES THAT A HIGHER RATE OF FUEL PUMP ODOR AND/OR LEAKAGE EXISTS WITH VEHICLES REGISTERED IN THE HOT STATES OF ARIZONA AND NEVADA.WARRANTY DATA SHOWS MANY MORE FUEL PUMP CLAIMS FOR MY 2001 AND 2002 (244 AND 140) COMPARED WITH MY 2003, 04, 05 AND 06 (18, 3, 4, AND 1 RESPECTIVELY).FURTHERMORE, THE FUEL PUMP WARRANTY CLAIM ACTIVITY IS HIGHEST IN THE STATES OF ARIZONA AND NEVADA (25% AND 10%) COMPARED WITH THE REMAINDER OF THE US (0.16%) BASED ON VEHICLE SALES POPULATION IN THESE AREAS.FOR ADDITION DETAILS SEE RECALL 07V152.THIS INVESTIGATION IS CLOSED
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