Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: EA07004

Date Opened: 2007-02-16

Date Closed: 2007-04-05

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: VISIBILITY:GLASS, SIDE/REAR

Recall Campaign: 07V149

Summary Description: REAR QUARTER PANEL GLASS SEPARATION


Summary

DAIMLERCHRYSLER CORPORATION (DCC) WILL RECALL MODEL YEAR 2005 AND 2006 PT CRUISER VEHICLES PRODUCED FROM 5/17/05 THROUGH 9/1/05 TO CORRECT A POTENTIAL DEFECT IN THE REAR QUARTER PANEL GLASS THAT MAY SEPARATE FROM THE VEHICLE.DCC WILL INSPECT THE REAR QUARTER PANEL GLASS AND REPLACE IF NECESSARY.DCC WILL BEGIN NOTIFYING OWNERS IN MAY 2007. VEHICLES PRODUCED PRIOR TO AND AFTER THE ABOVE BUILD DATES ARE NOT AFFECTED.A CHANGE MADE BY THE ASSEMBLY PLANT IN MAY 2005 THAT MODIFIED THE GLASS ATTACHMENT LED TO THE POTENTIAL FOR GLASS SEPARATION.IN SEPTEMBER 2005, SUBSEQUENT CHANGES TO THE PROCESS WERE MADE TO CORRECT THIS.THIS ENGINEERING ANALYSIS IS CLOSED.SEE RECALL 07V149 FOR ADDITIONAL DETAILS.

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NHTSA Action Number: PE07010

Date Opened: 2007-02-16

Date Closed: 2007-08-08

Manufacturer’s Name: General MotorseBay, LLC

Component Description: SUSPENSION:FRONT

Recall Campaign:

Summary Description: FRONT STRUT TO TIRE INTERFERENCE


Summary

NOTE: THE COMPLAINT AND WARRANTY COUNTS GIVEN IN THE FAILURE REPORT SUMMARY OF THIS RESUME INCLUDE ALL RECORDS RELATED TO TIRE WEAR AND WHEEL ALIGNMENT AND ARE NOT LIMITED TO TIRE-STRUT CONTACT.GENERAL MOTORSeBay (GM) IDENTIFIED TWO CONTRIBUTORS TO PREMATURE FRONT TIRE WEAR IN THE SUBJECT VEHICLES.ONE OF THE CONTRIBUTORS CAUSING THE PREMATURE TIRE WEAR WAS OUT OF SPECIFICATION NEGATIVE CAMBER.GM STATED THAT EXCESSIVE NEGATIVE CAMBER COULD BE CAUSED BY IMPROPER CAMBER SETTINGS FROM THE FACTORY OR BENDING OF THE FRONT STRUT ASSEMBLIES DUE TO SHARP ROAD IMPACT (I.E., SEVERE POT HOLES).TO IMPROVE CAMBER SETTINGS FROM THE FACTORY, GM STATED THAT FROM FEBRUARY OF 2005 THROUGH MAY OF 2006 SEVERAL MODIFICATIONS WERE MADE TO THE CAMBER SETTING FIXTURE.GM ALSO NOTED THAT EXCESSIVE NEGATIVE CAMBER COULD RESULT IN FRONT TIRE TO STRUT CONTACT, WHICH COULD ALSO BE CAUSED BY USE OF NON-ORIGINAL EQUIPMENT (OE) TIRES AND/OR WHEELS.GM STATED THAT CONTACT OF THE FRONT TIRE AND FRONT STRUT ASSEMBLY CAN CAUSE A POLISHING ON THE TIRE SIDEWALL AND/OR STRUT ASSEMBLY; HOWEVER, THIS DOES NOT CAUSE A SUDDEN LOSS OF AIR. GENERAL MOTORSeBay PROVIDED ODI WITH THE FINAL FACTORY FRONT CAMBER SETTINGS WHERE AVAILABLE FOR COMPLAINT AND WARRANTY CLAIM VEHICLES.APPROXIMATELY 90 PERCENT OF THESE VEHICLES HAD RIGHT WHEEL CAMBER SETTINGS THAT WERE OUT OF DESIGN SPECIFICATION.FOUR PERCENT OF THE VEHICLES HAD LEFT WHEEL CAMBER SETTINGS THAT WERE OUT OF SPECIFICATION.IN A REVIEW OF CONSUMER COMPLAINTS, MOST NOTED EXCESSIVE TIRE WEAR TO VARYING DEGREES TO BOTH FRONT TIRES.FOR COMPLAINTS INDICATING EXCESSIVE WEAR TO A SINGLE FRONT TIRE, 90 PERCENT INVOLVED THE RIGHT SIDE. ALTHOUGH IN SOME CASES THERE ARE INDICATIONS OF TIRE CONTACT WITH FRONT STRUT ASSEMBLIES IN THE SUBJECT VEHICLES, ANALYSIS OF TIRE WEAR PATTERNS IN PHOTOGRAPHS SHOWS THE GREATEST WEAR OCCURRING ON THE INBOARD TREAD SURFACE FROM ROAD WEAR AND NOT ON THE AREA OF THE TIRE ON THE UPPER SHOULDER THAT CONTACTS THE STRUT.THIS IS CONSISTENT WITH THE KNOWN TIRE WEAR PATTERNS ASSOCIATED WITH EXCESSIVE NEGATIVE CAMBER, WITH OR WITHOUT STRUT CONTACT.THIS IS MOST APPARENT IN SOME PICTURES, WHICH SHOW MINOR TIRE-STRUT CONTACT WHILE EXHIBITING SIGNIFICANT WEAR OF THE INNER TREAD SURFACE OF THE TIRES.BASED ON DATA REVIEWED DURING THE INVESTIGATION, WHILE EXCESSIVE NEGATIVE CAMBER IS AN APPARENT ISSUE, THE PREMATURE TIRE WEAR APPEARS TO BE PRIMARILY CAUSED BY TIRE TO ROAD SURFACE CONTACT AS OPPOSED TO CONTACT OF THE FRONT TIRES TO THE FRONT STRUT ASSEMBLIES.ODI REVIEWED APPROXIMATELY 1,400 TOTAL COMPLAINTS AND WARRANTY CLAIMS POTENTIALLY RELATED TO THE ALLEGED DEFECT.VIRTUALLY ALL OF THE REPORTS RELATE TO UNEVEN/EXCESSIVE TIRE WEAR OR SOME AWARENESS OF THE TIRE-STRUT CONTACT ISSUE.ODI WAS ABLE TO IDENTIFY 9 TIRE AIR LOSS INCIDENTS ALLEGED TO BE CAUSED BY TIRE-STRUT CONTACT, WITH5 OF THESE DESCRIBING A SLOW AIR LOSS.WHILE THERE WAS EVIDENCE OF TIRE-STRUT CONTACT IN SOME OF THESE VEHICLES, ODI'S ANALYSIS DID NOT FIND THAT THIS CONTACT WAS THE CAUSE OF THE AIR LOSS BUT RATHER A SECONDARY SYMPTOM OF THE EXCESSIVE NEGATIVE CAMBER CONDITION THAT RESULTS IN RAPID ROAD WEAR ON THE INBOARD TREAD SURFACE. ODI IS AWARE OF ONE CRASH ALLEGED TO BE CAUSED BY CONTACT OF THE FRONT STRUT TO FRONT TIRE.HOWEVER, ANALYSIS OF THE INFORMATION PROVIDED BY THE CONSUMER, GM AND A THIRD PARTY INVESTIGATOR DOES NOT INDICATE THAT TIRE-STRUT CONTACT WAS A FACTOR IN THE CRASH.ODI IS UNAWARE OF ANY INJURIES OR FATALITIES ATTRIBUTED TO THE ALLEGED DEFECT. ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND IN THE SUBJECT VEHICLES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF TH

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NHTSA Action Number: EA07003

Date Opened: 2007-02-14

Date Closed: 2008-02-08

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: AIR BAGS:SIDE/WINDOW

Recall Campaign:

Summary Description: SIDE CURTAIN AIR BAG FAILURE


Summary

ODI'S INVESTIGATION IDENTIFIED NO ISSUES IN THE DESIGN, MANUFACTURING PROCESS, OR QUALITY CONTROL PROCESS OF THE SIDE CURTAIN AIR BAGS USED IN THE DODGEeBay DURANGO VEHICLES.THERE HAVE BEEN NO REPORTED FIELD INCIDENTS OF SIDE CURTAIN AIR BAG FAILURES SIMILAR TO THE FAILURES THAT OCCURRED DURING THE NHTSA RESEARCH TESTING OF THE DURANGO AIR BAGS.ADDITIONAL NHTSA TESTING CONDUCTED DURING THIS INVESTIGATION RESULTED IN NO DIFFUSER TUBE FAILURES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

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NHTSA Action Number: PE07008

Date Opened: 2007-02-12

Date Closed: 2007-04-16

Manufacturer’s Name: THOMAS BUILT BUSES, INC.

Component Description: SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE

Recall Campaign: 07V137

Summary Description: RESTRICTED BRAKE PEDAL MOVEMENT


Summary

ODI WAS CONTACTED BY THE NEW YORK DOT WHO REPORTEDSEVERAL BUSES FAILED BRAKING TESTS WHEN BEING TESTED DURING AN ANNUAL INSPECTION. THE SUBJECT SCHOOL BUSES ARE OPTIONED WITH AN ADJUSTABLE FOOT PEDAL POSITIONING DEVICE THAT ALLOWS THE DRIVER TO RAISE AND LOWER THE BRAKE PEDAL HEIGHT TO SUIT HIS/HER SEATING POSITION.WHEN THE LOWEST PEDAL POSITION IS SELECTED (BY A BUTTON ON THE DASHBOARD), NYDOT REPORTED THAT THE BRAKE PEDAL BOTTOMED OUT ON THE FLOOR, THUS PREVENTING A FULL BRAKE PEDAL APPLICATION.THIS RESULTED IN A REDUCTION OF BRAKE TORQUE AT THE WHEEL ENDS.FREIGHTLINEReBay WILL CONDUCT A SAFETY RECALL TO CORRECT THIS PROBLEM.THE REMEDY CALLS FOR A LONGER PEDAL PUSH ROD BEING INSTALLED IN- PLACE OF THE ORIGINAL PUSH ROD. THEY ALSO INCREASED THE POPULATION TO INCLUDE THE MVP-ER MODEL BUSES.THIS RESOLVES THE ISSUE RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

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NHTSA Action Number: PE07009

Date Opened: 2007-02-12

Date Closed: 2007-04-27

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: ELECTRICAL SYSTEM

Recall Campaign:

Summary Description: ENGINE STALL


Summary

ODI HAS RECEIVED 76 VEHICLE OWNER COMPLAINTS ALLEGING INCIDENTS OF ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2006 THROUGH 2007 JEEPeBay COMMANDER VEHICLES (SUBJECT VEHICLES).SOME OF THE COMPLAINTS REPORTED ONE OR MORE INCIDENTS OF ENGINE STALL WITH A SIMULTANEOUS LOSS OF SOME OR ALL LIGHTING SYSTEMS, INCLUDING HEADLAMPS.TWO ENGINE STALLS RESULTED IN A VEHICLE CRASH.IN ITS RESPONSE TO A REQUEST FOR INFORMATION, DAIMLERCHRYSLER CORPORATION (DCC) INDICATED THAT IT HAS NOT DETERMINED THE CAUSE OF ENGINE STALLING IN THE SUBJECT VEHICLES AND THAT IT HASFORMED A MULTI-DISCIPLINARY TASK FORCE TO INVESTIGATE THE ISSUE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.

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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

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