Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE07031

Date Opened: 2007-06-21

Date Closed: 2007-10-23

Manufacturer’s Name: BMWeBay of North America, LLC

Component Description: ENGINE AND ENGINE COOLING

Recall Campaign:

Summary Description: MOTORCYCLE FIRES


Summary

UNLIKE MOST MOTORCYCLES, WHERE A SIGHT GLASS IS USED TO DETERMINE ENGINE OIL LEVEL, THE SUBJECT, AIR-COOLED, MOTORCYCLES ARE BUILT BY BMWeBay WITH A POLYMER (PLASTIC) SIGHT GLASS THAT, IN SOME INSTANCES, MELTS DUE TO HIGH ENGINE/OIL TEMPERATURE.THIS TYPICALLY OCCURS WHEN THE MOTORCYCLE IS OPERATED CONTRARY TO BMWeBay'S OWNER MANUAL ADMONITION: WARNING:DO NOT KEEP THE ENGINE RUNNING WHILE THE MOTORCYCLE IS AT A STANDSTILL -- RISK OF OVERHEATING AND FIRE.EACH OF THE ALLEGED FIRES OCCURRED WHILE THE MOTORCYCLE WAS PARKED AND IDLING.ODI IS UNAWARE OF ANY STRUCTURE FIRES WHERE A MELTED SIGHT GLASS IS THE ROOT CAUSE.OF THE EIGHT KNOWN FIRES, ONE OCCURRED IN 2000, THREE IN 2004 AND AGAIN IN 2005, AND ONE IN FEBRUARY, 2007.THE SUBJECT VEHICLES DO NOT HAVE AN ELEVATED FIRE-RELATED INSURANCE CLAIMS HISTORY. BASED ON THE LOW INCIDENCE RATE, IT APPEARS BMWeBay'S WARNING IS EFFECTIVE AND NO DEFECT TREND IS IDENTIFIED.FURTHER USE OF AGENCY RESOURCES APPEARS UNWARRANTED.THIS INVESTIGATION'S CLOSING DOES NOT CONSTITUTE A NHTSA FINDING THAT NO SAFETY-RELATED DEFECT EXISTS AND WE RESERVE THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED.

Read More...

NHTSA Action Number: PE07029

Date Opened: 2007-06-20

Date Closed: 2007-11-29

Manufacturer’s Name: FREIGHTLINEReBay LLC

Component Description: ELECTRICAL SYSTEM

Recall Campaign: 07V544

Summary Description: SIDE ELECTRICAL FUSE PANEL FIRES


Summary

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER BECOMING AWARE OF TWO SCHOOL BUS FIRES THAT STARTED IN THE SIDE MOUNTED ELECTRICAL FUSE PANEL ON A PAIR OF THOMAS BUILT SCHOOL BUSES.THEFLEET OWNER HAD REPORTED THE BUS INTERIORS FILLED WITH SMOKE, CERTAIN ELECTRICAL DEVICES BECAME INOPERATIVE, AND THE BUSES STALLED. THE TWO BUSES INVOLVED IN THE FIRE INCIDENTS HAVE CONSECUTIVE VIN NUMBERS AND THE FIRES WERE SIMILAR, BUT NOT IDENTICAL TO A PREVIOUS RECALL (06V-136) CONDUCTED BY THOMAS BUILT.THESE BUSES WERE NOT INCLUDED IN THE PRIOR RECALL, WHICH INVOLVED A DEFECTIVE POWER DISTRIBUTION MODULE (PDM).AFTER FURTHER TECHNICAL EVALUATION, FREIGHTLINEReBay DECIDED THEY WOULD CONDUCT A SAFETY RECALL TO CORRECT DEFICIENCIES IN THEPREVIOUS RECALL AND ALSO EXPAND THE POPULATION TO CAPTURE ALL AFFECTED BUSES.THE CORRECTIVE ACTION FREIGHTLINEReBay PLANS TO TAKE WILL BE FORWARDED TO ODI WHEN AVAILABLE. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Read More...

NHTSA Action Number: PE07030

Date Opened: 2007-06-20

Date Closed: 2007-10-19

Manufacturer’s Name: TriumpheBay Motorcycles America, Ltd.

Component Description: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Recall Campaign: 07V455

Summary Description: MOTORCYCLE STALLING


Summary

FOLLOWING OUR OPENING OF THIS PE AND SUBSEQUENT DISCUSSIONS WITH TRIUMPHeBay MOTORCYCLES LTD, THE COMPANY DECIDED TO LAUNCH A SAFETY-RELATED RECALL OF ALL ROCKET III MODEL MOTORCYCLES TO ADDRESS OCCURRENCES OF SUDDEN AND UN-FORESEEN TIP-OUT STALLING.THIS ACTION WAS TAKEN IN LIEU OF RESPONDING TO NHTSA'S INFORMATION REQUEST AND INVOLVES THE INSTALLATION OF AN UPGRADED ECU INCORPORATING REVISED ENGINE MANAGEMENT SOFTWARE. WITH TRIUMPHeBay'S SAFETY-RELATED RECALL, THIS PE IS CLOSED.

Read More...

NHTSA Action Number: EA07008

Date Opened: 2007-06-12

Date Closed: 2008-05-01

Manufacturer’s Name: General MotorseBay, LLC

Component Description: ENGINE AND ENGINE COOLING

Recall Campaign: 08V118

Summary Description: ENGINE COMPARTMENT FIRE


Summary

BY LETTER DATED MARCH 12, 2008, GENERAL MOTORSeBay CORP. (GM) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (IDENTIFIED BY NHTSA RECALL NUMBER 08V-118) TO ADDRESS A DEFECT IN APPROXIMATELY 207,542 MODEL YEAR (MY) 1997-2003 BUICKeBay REGAL GS AND PONTIACeBay GRAND PRIX GTP VEHICLES EQUIPPED WITH THE L67 SUPERCHARGED VERSION OF GM'S 3800 SERIES II V6 ENGINE.THE RECALLED REGAL GS VEHICLES WERE BUILT FROM AUGUST 1996 TO JUNE 2003 AND THE GRAND PRIX GTP FROM MARCH 1996 THROUGH JANUARY 2003.ACCORDING TO GM, OIL MAY ESCAPE PAST THE VALVE COVER GASKET ON THE FRONT CYLINDER BANK (CYLINDERS 1-3-5) AND DEPOSIT ONTO HOT EXHAUST SYSTEM COMPONENTS.UNDER CERTAIN CONDITIONS, IT IS POSSIBLE FOR THIS OIL TO IGNITE A SMALL PILOT FLAME, WHICH MAY SPREAD TO THE ADJACENT PLASTIC SPARK PLUG WIRE CHANNEL, THE SPARK PLUG WIRES THEMSELVES, THE PLASTIC ENGINE COVER, AND OTHER UNDER HOOD COMPONENTS.REPORTS INDICATE THIS MOST OFTEN OCCURS ON HIGHER-MILEAGE VEHICLES SHORTLY AFTER THE VEHICLE HAS BEEN DRIVEN AND THEN PARKED.TYPICALLY, THE FIRE WAS DISCOVERED WITHIN 5 TO 15 MINUTES AFTER THE VEHICLE WAS PARKED.DURING THIS TIME WINDOW, UNDER HOOD TEMPERATURES MAY BECOME ELEVATED.SUCH ELEVATED TEMPERATURES COMBINED WITH A LACK OF AIRFLOW THROUGH THE ENGINE COMPARTMENT MAY PERMIT A SMALL PILOT FLAME TO PROPAGATE AND IGNITE OTHER FUEL SOURCES.TO CORRECT THE SAFETY DEFECT, GM WILL INSTALL AN IMPROVED DESIGN FRONT VALVE COVER GASKET AND SPARK PLUG WIRE RETAINER.THIS REMEDY WILL BE SUPPLIEDFREE OF CHARGE FOR ALL RECALLED VEHICLES.UNTIL SUFFICIENT PARTS BECOME AVAILABLE TO REPAIR ALL OF THE AFFECTED VEHICLES, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS: (1) THEY STRONGLY RECOMMEND THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CARPORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE - THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; AND (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE SUBJECT FIRE INCIDENT RATE ON THE C-, G-, AND H-PLATFORM SUBJECT VEHICLES IS LOW.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

Read More...

NHTSA Action Number: PE07028

Date Opened: 2007-06-11

Date Closed: 2007-11-20

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: FUEL SYSTEM, OTHER

Recall Campaign:

Summary Description: CNG TANK EXPLODING IN A FIRE


Summary

IN MID-APRIL 2007, HONDAeBay INFORMED ODI OF A CNG TANK EXPLOSION INCIDENT THAT OCCURRED ON A SUBJECT VEHICLE.THE INCIDENT OCCURRED AFTER AN ARSONIST BROKE INTO A LOT WHERE MULTIPLE VEHICLES, INCLUDING A SUBJECT VEHICLE, WERE STORED AND SET THE VEHICLES ON FIRE.DURING THE FIRE, THE PRESSURE RELIEF DEVICE (PRD) ON THE SUBJECT VEHICLE ALLEGEDLY FAILED TO ACTIVATE AND THE COMPRESSED NATURAL GAS (CNG) TANK EXPLODED.THE EXPLOSION OCCURRED WITH FIRE FIGHTERS AT THE SCENE.NO INJURIES WERE REPORTED. CNG TANKS ARE SUBJECT TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 304 - COMPRESSED NATURAL GAS FUEL CONTAINER INTEGRITY.THIS STANDARD REQUIRES THAT EACH CNG FUEL CONTAINER SHALL COMPLETELY VENT ITS CONTENTS THROUGH A PRD OR SHALL NOT BURST WHILE RETAINING ITS ENTIRE CONTENTS WHEN TESTED ACCORDING TO THE STANDARD'S BONFIRE TEST PROCEDURE. A CNG TANK EXPLOSION RAPIDLY RELEASES A LARGE QUANTITY OF ENERGY AND COULD RESULT IN CATASTROPHIC INJURIES, DEATHS, AND PROPERTY DAMAGE. AS A RESULT OF HONDAeBay'S TESTING AND REVIEW OF THE INVOLVED VEHICLE, HONDAeBay HAS DEVELOPED AN INSULATOR TO INSULATE THE CNG FUEL TANK FROM A LOCALLY DIRECTED FLAME PROJECTING FROM THE INTERIOR OF THE VEHICLE.INSULATORS WILL BE INSTALLED BEHIND THE BACK SEAT ON SUBJECT VEHICLES TO PREVENT FUTURE FAILURES OF THIS TYPE.HONDAeBay'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Read More...
1 197 198 199 200 201 1,059

Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Complaints

Complaints List



SaleBestseller No. 1
TOPDON TopScan Lite OBD2 Scanner Bluetooth, Bi-Directional Scanner Wireless All System Diagnostic Tool for iOS & Android, FCA AutoAuth, 8+ Hot Reset, Repair Guides, Car Code Reader, Performance Test
  • Bi-directional Control, Quickly Locate Problems: The bi-directional scan tool enables you to send commands from your smartphone directly to the vehicle's ECU for active testing. This feature helps to quickly narrow down problem areas, such as A/C clutch, windows, doors, sunroof, etc., reducing the mechanic's diagnostic time and can help DIY users locate faults more easily. Additionally, TopScan Lite provides fault analysis and repair guidance, helping you solve problems efficiently.
  • 8+ Popular Functions, Full System Diagnosis: TopScan Lite supports OBD2 full system diagnosis functions, including read/clear codes, ECU information,AUTO VIN, viewing real-time data, and active tests. It offers 8+ reset functions: Oil Reset, Throttle Adaptation, EPB Reset, Steering Angle Reset, DPF Regeneration, ABSeBay Bleeding, BMS Reset, and Airbag Reset. By these functions, you can save on unnecessary repair costs and reduce repair times significantly.
  • Subscription Fees: Topscan has two subscription options, choose the one that suits you best (quarterly/yearly), Topscan no subscription fees for the first year. If you don't subscribe for the second year, you can continue to use the I/M, Vehicle Performance, VE Calculation, Repair Library functions.
  • FCAeBay Gateway Access & Performance Testing: TopScan allows you to access the FCAeBay, which allows you to perform protected functions on FCAeBay vehicles for ChryslereBay, DodgeeBay, JeepeBay, FiateBay, etc.(Note:Topscan just allows you to access the FCAeBay, but you need to have your own FCAeBay account), and support speed performance testing, allowing you to analyze speed changes and calculate engine displacement efficiency,the higher the VE volumetric efficiency, the better the power output performance of the engine.
  • 4- Repair Guides, Your Online Assistant: TopScan Lite has launched 4 functions that are most touching for all car owners, DIY enthusiasts, and mechanics: TSB factory technical bulletins, easier and more convenient search. The OBD common fault code repair guidance, leading you to solve problems quickly. DLC diagnostic seat location, quickly positioning. Fault code database, telling you the reasons and solutions for all fault lights, saying goodbye to complicated methods.
Bestseller No. 2
TOPDON Bidirectional Scan Tool, ArtiDiag900 Lite Automotive Diagnostic Tool for Full System, Scanner for Car with Active Test, FCA AutoAuth, Wireless OBD2 Scanner Diagnostic Tool for All Vehicles
  • [Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen for a tablet-like user experience. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide, provide an unparalleled diagnostic experience at an affordable price.
  • [TOPDON's Newly Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
  • [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
  • [Newly Released DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the Topdon scanner's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with ChryslereBay/DodgeeBay/JeepeBay/FiateBay 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
  • [Worry-Free Customer Support]: 2025 newest version of AD900 Lite, works on cars from 1996 to 2024, 90+ Models, 10000+ Cars Coverage & 12 Languages. Support 1-year warranty & 2-year free software updates, 30-day refund & exchanges. For any issues, email us: support@topdon.com. 📞 Can also call us directly: US phone service 👉833- 956-8335👈 Monday-Friday 9:00AM-6PM Eastern Time.
Bestseller No. 3
OBD2 Scanner TOPDON AD600S Scan Tool, Code Reader, Diagnostics Scanner for ABS/SRS/AT/Engine, 9 Reset Services, Oil/Brake/BMS/SAS/DPF/TPMS/ETS Reset/ABS Bleeding/Injector Coding, Free Lifetime Upgrade
  • 9 Reset Services Car Scanner: TOPDON obd2 scanner AD600S is the upgrade version of TOPDON AD600, AD500 and AD500S. The latest version adds 1 reset function again. Except for OIL RESET, BRAKE RESET, TPMS RESET, Throttle Adaptation, SAS RESET, BMS RESET, ABSeBay BLEEDING, DPF RESET, it add the Injector Coding, more practical reset functions than TOPDON AD600 and AD500. For the cost you' re getting value from this handy car scanner to reset systems. *Function menu varies by vehicle’s specifics
  • Recommended by Youtuber Samcrac: 4 Systems Diagnostic Tool, AUTOAUTH FOR FCAeBay GATEWAY ACCESS: This is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access AT/ENG/ABSeBay/SRS fault codes to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars satisfying routine maintenance to avoid costly repairs, a breakdown, or even a crash. *DOESN'T WORK WITH 5G
  • No extra software fee + One-click Free Updates + 32G memory: The touch-sensitive screen on this scan tool makes operation much easier than the simple button-based OBD2 code readers. The icons are clear and its 5” color screen with high resolution will leave you with no trouble interpreting results in a dark garage. One-click updates over Wi-Fi will keep the software current and the coverage addition constant. Android 11.0 ensures lightning-fast bootup and processing
  • Powerful Compatibility + Work on 90 Vehicle Brands: Most OBD2 scanners work with vehicles manufactured after 2001, but TOPDON ArtiDiag600S compatible with OBDII-equipped vehicles built after 1996, and it works on more than 90 Vehicle Brands.It supports Diesel (12v only), gasoline, 12V passenger car, pickup, light-duty truck, SUV, minivans, compatible with OBD2/EOBD/JOBD&CAN/CAN-FD protocols.*Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data
  • Versatile Scan Tool+AUTO VIN+DTC Lookup: This OBD2 scanner has automatic VIN technology to identify the car without manual input. Live data display in text or 4-in-1 merged waveform graph, you can save, share, print, or email the overall inspection report for easier analysis. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals. Onboard DTC library saves your Google searching time when interpreting the error codes. AutoVIN doesn’t work on ALL cars
Bestseller No. 4
TOPDON ArtiDiag Pro Bidirectional Scan Tool, ECU Coding OBD2 Scanner Diagnostic Tool, 2 Years Free Update(Worth 300)/FCA Autoauth/35+ Services/All System Diagnosis
  • 2025 Advanced online ECU coding: Maximize the capabilities of your vehicles with the ArtiDiag Pro ECU Coding tool. This scan tool, seamlessly compatible with renowned models such as VWeBay, A-U-D-I, SKODA, SEAT, BENZ, and more, empowers you to uncover hidden features, deactivate annoying functions, and code retrofitted components for peak performance. Ensure a backup before coding and steer clear of coding sessions on low battery levels.
  • Efficient Diagnostics with Bidirectional Control: Say goodbye to uncertainty, streamline diagnostics, and reclaim valuable time with ArtiDiag Pro scan tool. This bidirectional scan tool exceeds expectations, enabling targeted tests on individual actuators to swiftly identify and resolve issues. Covering lights, door locks, fuel and coolant systems, windows, wipers, EVAP, and more in vehicle components.
  • 35+ Services Resolve 90% of Repair Challenges: Unleash maximum productivity with the ArtiDiag Pro, a scan tool that tackles 90% of maintenance issues through its 31 special functions. Effortlessly clear oil maintenance indicators with oil reset. Engage the EPB Reset for brake system management and establish precise alignment with the Steering Angle Reset to define the straight-line reference position for your vehicle.
  • FCA Autoauth : This diagnostic tool supports Autoauth for FCA SGW, Chrysler, Jeep, Dodge, Fiat etc. 2017 and later. NOTE: Due to Product Upgrade, there is no Chrysler 12+8 adapter, the BMW-20 Adapter in the package any more. We are sincerely sorry for the inconvenience. NOTE: Please confirm compatibility before purchase.(Topdon Website>Support>Vehicle Coverage)
  • Professional Customer Support: At TOPDON, your satisfaction is our unwavering commitment. Experience hassle-free support and a lifetime of expert assistance. Should you encounter any challenges, reach out to us at 833-629-4832. For returns, please damage the packaging to prevent Amazon from reselling it. Please be advised that after two years, a fee of 249 Bucks will apply for software updates.
SaleBestseller No. 5
TOPDON AD500 OBD2 Scanner Car Code Reader Scan Tool, Engine ABS SRS Transmission Diagnostics Tool, FCA AutoAuth, CAN FD Protocol, Oil/Throttle/SAS/TPMS/BMS/EPB Reset Car Scanner, Free Upgrade for DIY
  • 【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABSeBay, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
  • 【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
  • 【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
  • 【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
  • 【Unlock FCAeBay Secure Gateway】Supports cutting-edge CAN FD protocol, making it compatible with modern vehicles including 2020+ GM & ChryslereBay. It bypasses the FCAeBay Secure Gateway to stay up to date with newer models from ChryslereBay, JeepeBay, FiateBay, and others.

This product presentation was made with AAWP plugin.


Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

50 queries in 0.837 seconds.