After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE07039
Date Opened: 2007-07-24
Date Closed: 2007-10-02
Manufacturer’s Name: Suzuki
Motor USA, LLC
Component Description: EXTERIOR LIGHTING:HEADLIGHTS
Recall Campaign: 07V452
Summary Description: HEADLIGHT / DRL MALFUNCTION
Summary
ON SEPTEMBER 25, 2007, SUZUKI NOTIFIED THE AGENCY THAT IT WILL RECALL MODEL YEARS 2004 -2006 FORENZA AND RENO VEHICLES TO CORRECT A DEFECT THAT CAN RESULT IN LOSS OF HEADLIGHT AND/OR DRL FUNCTION.THIS RECALL AFFECTS 93,963 VEHICLES.NHTSA ASSIGNED NUMBER 07V-452 FOR THIS RECALL.NHTSA'S INVESTIGATION INITIALLY FOCUSED ON 2005 FORENZAS, THEN EXPANDED IT TO 2004-2005 FORENZAS (TOTAL OF 58,448 VEHICLES). SUZUKI BROADENED THE RECALL SCOPE TO COVER 2004-2006 FORENZAS & RENOS (93,963 VEHICLES).THE WIRING HARNESS BEHIND THE INSTRUMENT PANEL CONTAINS A SPLICE PACK TO CONNECT THE POWER CIRCUIT WIRES FOR LOW-BEAM HEADLAMPS AND DAYTIME RUNNING LAMPS (DRL).INCREASED RESISTANCE DUE TO POOR CONTACT BETWEEN TERMINALS CAN GENERATE HEAT WHICH CAN LEAD TO MELTING OF THE SPLICE PACK IN THE AREA OF WIRES AND THE LOSS OF HEADLIGHT AND/OR DRL FUNCTION. FOR THE REMEDY, DEALERS WILL SPLICE THE POWER CIRCUIT WIRES FOR THE LOW-BEAM HEADLAMPS AND DRLS FREE OF CHARGE.SUZUKI'S RECALL CAMPAIGN (MANUFACTURER RECALL NO. NB) IS EXPECTED TO START AT THE END OF OCTOBER 2007.CUSTOMERS MAY CONTACT SUZUKI AT 1-800-934-0934.
NHTSA Action Number: RQ07001
Date Opened: 2007-07-24
Date Closed: 2007-12-04
Manufacturer’s Name: Navistar, Inc.
Component Description: ELECTRICAL SYSTEM
Summary Description: ENGINE COMPARTMENT FIRES
Summary
ON AUGUST 18, 2004, INTERNATIONAL TRUCK AND ENGINE CORPORATION NOTIFIED THE OFFICE OF DEFECT INVESTIGATIONS (ODI) OF SEVERAL DEFECT CONDITIONS THAT COULD POTENTIALLY RESULT IN ENGINE COMPARTMENT FIRES IN APPROXIMATELY 290 MODEL YEAR (MY) 2005 REAR ENGINE SCHOOL BUSES (RESB) BUILT FROM MARCH 3, 2004 THROUGH AUGUST 5, 2004 (RECALL 04V-400).ACCORDING TO INTERNATIONAL, THE THREE CONDITIONS THAT MIGHT LEAD TO FIRE ON THE RESB MODEL BUSES INCLUDE CHAFING OF A HIGH PRESSURE POWER STEERING FLUID HOSE, CHAFFING OF THE ENGINE ELECTRICAL HARNESS, AND A LEAK IN AN OPTIONAL OIL PRESSURE SWITCH.ON JULY 24, 2007, AFTER REVIEWING 2007 QUARTER ONE EWR DATA, ODI BECAME AWARE OF ENGINE COMPARTMENT FIRE REPORTS IN MY 2005 AND 2006 CONVENTIONAL ENGINE SCHOOL BUSES (CESB), SEEMINGLY SIMILAR IN NATURE TO FIRES THAT HAD BEEN DESCRIBED IN RECALL 04V-400 MENTIONED ABOVE.AS A RESULT, ODI OPENED THIS RQ ON THE CESB MODELS TO DETERMINE IF THE ORIGINAL SCOPE WAS ADEQUATE (SHOULD THE ORIGINAL RECALL HAVE INCLUDED THE CESB MODELS). DURING ODI'S REVIEW OF WARRANTY DATA RECEIVED IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER, WE DID NOT FIND A RELATED TREND IN THE WARRANTY CLAIMS THAT SUGGESTED RECALL 04V-400 SHOULD BE EXPANDED TO INCLUDE THE CESB VEHICLES.IT WAS FOUND THAT THE CESB ENGINE CONFIGURATION AND ASSOCIATED WIRE HARNESS, POWER STEERING HOSE, AND OIL LINE CONFIGURATIONS WERE COMPLETELY DIFFERENT THAN THE PREVIOUSLY RECALLED RESB MODEL VEHICLES.THEREFORE, THIS INVESTIGATION IS CLOSED. FURTHER USE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.ALTHOUGH THE WARRANTY DATA REVIEWED DURING THE RQ DID NOT SUPPORT EXPANDING RECALL 04V-400, IT DID IDENTIFY A NEW AND DIFFERENT ISSUE THAT APPEARS TO BE CAUSING FIRES ON THE CESB VEHICLES.OF 375 WARRANTY CLAIMS REVIEWED, 127 OF THE CLAIMS IDENTIFIED THE FUSE HOLDER IN THE BATTERY BOX AS BURNING, SHORTING OUT OR CATCHING FIRE.THEREFORE, A NEW INVESTIGATION WILL BE OPENED TO DETERMINE IF THE FUSE HOLDER ON THE 2005-2006 CESB VEHICLES POSES AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.
NHTSA Action Number: PE07036
Date Opened: 2007-07-17
Date Closed: 2007-12-10
Manufacturer’s Name: Land Rover
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary Description: FUEL PUMP FAILURE
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE07-036 ON JULY 17, 2007, BASED ON THREE CONSUMER COMPLAINTS ALLEGING INCIDENTS OF SUDDEN ENGINE STALL WHILE DRIVING DUE TO FUEL PUMP FAILURE IN MODEL YEAR (MY) 2003 LAND ROVER FREELANDER VEHICLES.IN EACH INCIDENT THE VEHICLE COULD NOT BE RESTARTED AND HAD TO BE TOWED FOR REPAIRS. IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER, FORD PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA FOR APPROXIMATELY 9,985 SUBJECT VEHICLES SOLD IN THE UNITED STATES.THE BASE WARRANTY FOR THE SUBJECT VEHICLES IS 48 MONTHS OR 50,000 MILES, WHICHEVER OCCURS FIRST.FORD CATEGORIZED THE DATA BY ENGINE STALLS THAT OCCURRED WHILE DRIVING, ENGINE STALLS WITH AN UNKNOWN DRIVING CONDITION, NO START CONDITIONS AND OTHER DRIVEABILITY CONDITIONS. ODI'S ANALYSIS SHOWED THAT THE SUBJECT VEHICLES HAVE EXPERIENCED A 6.7% FUEL PUMP WARRANTY CLAIM RATE FOR ALL CONDITIONS AFTER APPROXIMATELY 4 TO 5 YEARS OF SERVICE, INCLUDING 1.4% CATEGORIZED AS A STALL WHILE DRIVING EVENT AND 2.1% CATEGORIZED AS A STALL WITH AN UNKNOWN DRIVING CONDITION.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-018) TO FURTHER ASSESS THE FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
NHTSA Action Number: PE07037
Date Opened: 2007-07-17
Date Closed: 2007-12-27
Manufacturer’s Name: General Motors, LLC
Component Description: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Recall Campaign: 07V589
Summary Description: FAILURE OF THE REAR DIFFERENTIAL
Summary
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
NHTSA Action Number: PE07038
Date Opened: 2007-07-17
Date Closed: 2007-11-01
Manufacturer’s Name: Evenflo Company, Inc.
Component Description: CHILD SEAT:MATERIAL/PADDING
Recall Campaign: 07C008
Summary Description: CHOKING ON CHILD SEAT STYROFOAM
Summary
EVENFLO IS RECALLING CERTAIN TRIUMPH CONVERTIBLE CAR SEATS MANUFACTURED BEFORE NOVEMBER 2005.MODEL NUMBERS INCLUDED IN THE RECALL START WITH 264, 359 OR 389.THE NHTSA RECALL NUMBER IS 07C-008.SINCE 2003, ODI HAS RECEIVED 12 COMPLAINTS OF A CHOKING HAZARD INVOLVING THE SUBJECT CHILD SEATS.THE CHILDREN WERE ABLE TO GAIN ACCESS TO THE STYROFOAM UNDERNEATH THE SEAT CLOTH COVER AND BREAK OFF PIECES OF STYROFOAM.TEN (10) OF THE 12 COMPLAINANTS STATED THAT THE CHILD ALSO PLACED THE BROKEN STYROFOAM PIECES INTO THEIR MOUTHS; IN THREE CASES, THE CHILD WAS CHOKING AND IN ONE CASE THE CHILD WAS GAGGING.THE SUBJECT SEATS CONTAIN STYROFOAM PADS ON EACH SIDE OF THE SEAT'S PLASTIC SHELL.THE STYROFOAM IS BENEATH A REMOVABLE PADDED FABRIC COVER THAT ATTACHES TO THE SEAT WITH J-HOOKS.MOST SEATS PRODUCED BEFORE NOVEMBER 1, 2005 CONTAINED COVERS THAT ATTACHED TO THE SHELL USING 6 J-HOOKS.EVENFLO IS RECALLING ALL SEATS PRODUCED WITH 6 J-HOOKS.EVENFLO REPORTS THAT UNITS BUILT AFTER OCTOBER 1, 2005 INCLUDE TWO ADDITIONAL MECHANICAL ATTACHMENTS [J-HOOKS] FOR THE CLOTH COVER AT THE APPROXIMATE LOCATION OF THE OCCUPANT'S THIGHS THAT RESTRICT ACCESS TO THE FOAM LINER. ODI FINDS THAT THE COMPLAINT RATE FOR THE 8 J-HOOK FABRIC COVER IS ONE-EIGHTH THAT OF THE 6 J-HOOK FABRIC COVER.THIS INVESTIGATION IS CLOSED.
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