Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE08018

Date Opened: 2008-03-18

Date Closed: 2008-05-13

Manufacturer’s Name: YamahaeBay Motor Corporation, USA

Component Description: ELECTRICAL SYSTEM

Recall Campaign: 08V180

Summary Description: MOTORSCOOTER STALLING


Summary

ODI OPENED THIS PE BASED ON OWNER AND EWR FIELD REPORTS ALLEGING THE SUBJECT SCOOTERS WOULD STALL WHILE UNDERWAY.AFTER OPENING THIS INVESTIGATION, YAMAHAeBay DECIDED TO CONDUCT A CORRECTIVE SAFETY RECALL (08V-180) IN LIEU OF RESPONDING AN ODI INFORMATION REQUEST.WITH THAT RECALL, THIS PE IS CLOSED.

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NHTSA Action Number: PE08019

Date Opened: 2008-03-18

Date Closed: 2008-07-21

Manufacturer’s Name: ApriliaeBay USA, Inc.

Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Recall Campaign: 08V306

Summary Description: MOTORCYCLE STALLING


Summary

WE OPENED THIS PE AFTER BECOMING AWARE OF ALLEGATIONS THAT MY 2006-07 APRILIAeBay MILLEMODEL MOTORCYCLES WERE STALLING WHILE UNDERWAY WHEN THE IN-TANK FUEL PUMP AND DOWNSTREAM FUEL DELIVERY HOSE DISCONNECTED.SUBSEQUENTLY, PIAGGIOeBay DECIDED TO RECALL THE SUBJECT VEHICLES TO ADDRESS THIS ISSUE (08V-306).WITH THAT RECALL, THIS PE IS CLOSED.

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NHTSA Action Number: EA08007

Date Opened: 2008-03-14

Date Closed: 2009-03-31

Manufacturer’s Name: FordeBay Motor Company

Component Description: SUSPENSION

Recall Campaign:

Summary Description: VIOLENT FRONT END OSCILLATION


Summary

THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORDeBay ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORDeBay'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

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NHTSA Action Number: RQ08002

Date Opened: 2008-03-11

Date Closed: 2008-09-17

Manufacturer’s Name: Mercedes-BenzeBay USA, LLC

Component Description: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Recall Campaign: 08V465

Summary Description: POWER STEERING HOSE LEAK


Summary

MERCEDES-BENZeBay USA (MBUSA) WILL NOTIFY CERTAIN MODEL YEAR (MY) 1998 THROUGH 2003 M-CLASS OWNERS OF THE NEED TO BRING THEIR VEHICLES INTO DEALERS TO ADDRESS THE ISSUE PREVIOUSLY CAMPAIGNED UNDER MBUSA RECALL 2003-040005 (NHTSA RECALL 03V-121).THE MBUSA CAMPAIGN, WHICH ODI IS DESIGNATING RECALL 08V-465, WILL REPLACE THE POWER STEERING COOLER HOSE AND CLAMP IN ALL VEHICLES THAT RECEIVED THE ORIGINAL RECALL REMEDY FOR 03V-121 AND WHICH HAVEN'T RECEIVED A SUBSEQUENT REPAIR TO INSTALL A REVISED HOSE AND CLAMP.APPROXIMATELY ONE-THIRD OF THE VEHICLES THAT RECEIVED THE ORIGINAL REPAIR PROCEDURE AND PARTS RETURNED FOR SUBSEQUENT SERVICE FOR LEAKAGE FROM THE HOSE FITTING AND, IN APPROXIMATELY 10 PERCENT OF THESE VEHICLES, COMPLETE SEPARATION OF THE HOSE FROM THE COOLER.A REVISED SERVICE PROCEDURE FOR 03V-121, WHICH INVOLVED REPLACING THE OLD HOSE AND CLAMP WITH MODIFIED PARTS, HAD SIGNIFICANTLY LOWER RATES OF RETURN REPAIRS.MBUSA WILL APPLY THE REVISED SERVICE PROCEDURE FROM 03V-121 TO THE VEHICLES COVERED UNDER 08V-465.ACCORDINGLY THIS RECALL QUERY IS CLOSED.

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NHTSA Action Number: PE08017

Date Opened: 2008-03-10

Date Closed: 2008-07-10

Manufacturer’s Name: HyundaieBay Motor America

Component Description: AIR BAGS:FRONTAL

Recall Campaign:

Summary Description: AIR BAG LIGHT ILLUMINATION


Summary

IN CERTAIN MODEL YEAR (MY) 2001 AND 2002 VEHICLES, THE AIR BAG SYSTEM IS SUSCEPTIBLE TO AIR BAG LIGHT ILLUMINATION AND AIR BAG NON-DEPLOYMENT OR INADVERTENT DEPLOYMENT FROM LIQUID CONTAMINATION OF THE AIR BAG CONTROL MODULE.THE CONTROL MODULE IS LOCATED BENEATH AND NEAR CENTER CONSOLE CUP HOLDERS.ODI IS ALSO AWARE OF COMPLAINTS REGARDING AIR BAG LIGHT ILLUMINATION DUE TO LOSS OF PROPER AIR BAG ELECTRICAL INTEGRITY IN WIRING AND CONNECTIONS LOCATED UNDER THE FRONT SEATS.UNDER INVESTIGATION PE08-017, HYUNDAIeBay PROVIDED 472 OWNER REPORTS AND 9,108 WARRANTY CLAIMS RELATED TO THESE ISSUES FOR MY 2001 AND 2002 VEHICLES BUILT THROUGH 12/14/2001.ODI IS ALSO AWARE OF SIX INCIDENTS OF SEAT BELT PRETENSIONER/AIR BAG INADVERTENT DEPLOYMENTS DUE TO LIQUID SPILLS.TO ADDRESS THE ABOVE ISSUES, ON 04/25/2001, HYUNDAIeBay ADDED A CARPET COVER/SHIELD OVER THE AIR BAG CONTROL MODULE CONNECTOR AREA AND UPGRADED THE CABLE ROUTING AND ATTACHMENT POINTS TO IMPROVE THE ELECTRICAL CONNECTIONS ON VEHICLES BUILT AFTER 12/14/2008.THIS PRELIMINARY EVALUATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA08-012) FOR FURTHER INVESTIGATION OF CERTAIN MY 2001-2002 SUBJECT VEHICLES BUILT THROUGH 12/14/2002.

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Technical Service Bulletins TSB’s List


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Complaints List



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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

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