After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: DP12001
Date Opened: 2012-01-20
Date Closed: 2013-06-20
Manufacturer’s Name: BMW
of North America, LLC
Component Description: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Summary Description: M/C final drive ball bearing failure
Summary
The Office of Defects Investigation (ODI) received a defect petition requesting that it open an investigation into model year (MY) 1998-2009 BMW KLT series motorcycles for final drive bearing failures.The petitioner asked NHTSA to issue an order that [BMW] be required to recall the affected models for inspection ofcomponent wear and proper assembly of the [final drive] bearing.ODI has reviewed the petition, assessed relevant consumer complaints, and gathered other data in the course of investigating this issue.Based on its review, ODI does not believe that a safety-related defect trend currently exists for final drive bearing failures in the subject motorcycles.Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to accomplish the agency's safety mission, the petition is denied.However, the agency will continue to monitor information related to this issue and will take further action if warranted.For detailed information, see the Federal Register notice: https://federalregister.gov/a/2013-13779.
NHTSA Action Number: PE11041
Date Opened: 2012-01-20
Date Closed: 2013-01-11
Manufacturer’s Name: Medtec Ambulance Corporation
Component Description: SEAT BELTS:FRONT:ANCHORAGE
Recall Campaign: 12V554
Summary Description: Collapse of Squad Seat Base
Summary
On January 20th 2012 the Office of Defects Investigations (ODI) opened this Preliminary Evaluation (PE) to assess and review a complaint (VOQ # 10424476) concerning a squad bench failure on a 2011 Medtec R152 Type 1 Ambulance emergency response vehicle.The VOQ, submitted by an emergency medical professional, indicated that he was injured due to a failure of the bench seat in the emergency cab while treating a patient en route to the hospital.The complainant was allegedly sitting on the squad seat bench located in the emergency cab when the vehicle drove over a bump causing the seat to separate from its hinged bracket.This failure caused the complainant to fall into the lower storage area, allegedly injuring his back in the process.An ODI investigator contacted the complainant and arranged for an inspection of similar vehicles to examine their squad bench seats.ODI also contacted the Vehicle Research Testing Center (VRTC) to conduct testing of the bench seat and its support hinge.However, Medtec initiated a safety recall before VRTC completed its testing program. On November 29th 2012, Medtec submitted a Part 573 defect notice indicating it would conduct a safety recall to install improved seat hinge hardware on the effected population.This investigation is closed.NHTSA will continue to monitor the recalled vehicles to ensure the remedy implemented by Medtec is adequate. The agency reserves the right to take further action if warranted by the circumstances.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) number: 10424476.
Read More...NHTSA Action Number: PE11039
Date Opened: 2011-12-21
Date Closed: 2012-04-27
Manufacturer’s Name: Ford Motor Company
Component Description: LATCHES/LOCKS/LINKAGES
Summary Description: Corrosion of Third-Row Seat Attachment
Summary
ODI has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells.Additionally, ODI identified 4 similar reports from Ford's response to the investigation.Ford submitted a total of 10 reports to ODI (6 of 10 Ford reports are duplicates of ODI reports).The complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well).The first report of this condition was received in March 2011 and subsequent reporting frequency indicates a potentially increasing trend over time.ODI seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.In addition to the subject vehicles, ODI also will collect and review information on MY 2005-2007 Freestar/Monterey vehicles that appear to have a seat design identical to the subject vehicles.To date, ODI is not aware of any similar complaints on the MY 2005-2007 vehicles.ODI also will collect and review information on Freestar/Monterey vehicles used outside of the salt belt states.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-003) to further assess whether a safety defect exists in the subject vehicles.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896.
NHTSA Action Number: PE11038
Date Opened: 2011-12-14
Date Closed: 2012-03-22
Manufacturer’s Name: Nissan North America, Inc.
Component Description: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Recall Campaign: 12V088
Summary Description: Fuel level gauge system failure
Summary
In a March 5, 2012 letter to NHTSA, Nissan North America, Inc. (Nissan) submitted a Defect Information Report identifying a defect in the combination meter circuit board in approximately 8,120 model year 2003 through 2004 Infiniti M45 vehicles manufactured from March 7, 2002 through June 3, 2004 (Recall No. 12V-088). According to Nissan, heat generated by several components of the circuit board may cause solder cracks due to thermal shock.Open circuits created by the solder cracks may cause the fuel gauge to read higher than the actual amount of fuel remaining in the gas tank or always indicate full.Because of this condition, drivers may run out of fuel without notice, resulting in an engine stall without warning with no possibility of restart. The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers.In total, there were 315 unique reports indicating an inaccurate fuel level reading while driving, including 61 that resulted in an engine stall incident (7.5 incidents per thousand vehicles).In addition, Nissan provided warranty data showing 2,525 claims for replacement of the subject component (31% claim rate).Nissan will begin owner notification in mid-April 2012.Owners of the recalled vehicles will be notified to take their vehicle to an Infiniti dealer, who will install a sub-amplifier in the combination meter to bypass the electric circuit and ensure accurate fuel level indication.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10429412, 10427140, 10426741, 10424642, 10423199, 10418078, 10416519, 10414944, 10412053, 10408935, 10406834, 10406096, 10404206, 10404080, 10395207, 10392714, 10386134, 10380863, 10374719, 10373992, 10369584, 10365717, 10365428, 10356315, 10353972, 10351181, 10349252, 10348351, 10342961, 10342641, 10336272, 10329869, 10325399, 10324572, 10323996, 10323757, 10322403, 10320190, 10318987, 10317547, 10317273, 10317234, 10317030, 10308445.
NHTSA Action Number: PE11040
Date Opened: 2011-12-14
Date Closed: 2012-08-16
Manufacturer’s Name: General Motors, LLC
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY
Recall Campaign: 12V388
Summary Description: Fuel Filler Pipe Corrosion/Leakage
Summary
On August 7, 2012 General Motors (GM) notified the Office of Defects Investigation (ODI) that it will conduct a safety related recall for model year (MY) 2003-2004 Chevrolet Express and GMC Savana vehicles.The recall affects vehicles equipped with a left side cargo door and that were originally sold or currently registered in the corrosion or salt-belt states of Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. Dealers are to install a new fuel filler neck. Consumer notification letters will be sent in early October 2012, when sufficient parts are available. ODI has received 12 complaints alleging unique incidents of fuel leakage during refueling of a subject vehicle. Eleven of the complaints occurred on Chevrolet Express vans, and 1 of the complaints involved a GMC Savana. All vehicles were equipped with the left side cargo door option. For vehicles so equipped, water and road debris can become trapped in the protective conduit that covers the fuel filler pipe and may subsequently cause the pipe to corrode. If the corrosion creates a significant perforation in the pipe, fuel may leak onto the ground while refueling the vehicle. An illuminated Check Engine light (on some vehicles) or the presence of fuel odor may also act as precursors to fuel leakage. Fuel in the presence of an ignition source could cause a fire to occur. In their response to ODI's information request, GM reported 24 owner reports and 1 field report alleging fuel filler pipe failure/corrosion in the subject vehicle population. Six additional records were also provided that included the replacement of the fuel filler pipe, however not enough information existed to determine a relation to the alleged problem. After further review of the reports, ODI determined that a total of 27 individual GM reports were related to filler pipe corrosion. The complaints received from both ODI and GM primarily occurred in the corrosion states. During the investigation, the scope of the subject vehicle population was expanded to include MY 2004 Express vans, and MY 2003 and 2004 GMC Savana vans (with V6 engines) also equipped with left hand side door options, since the Savana vans also utilize the same, or substantially similar fuel filler pipe configuration. GM subsequently modified the design of the fuel filler pipe on vehicles equipped with side doors to correct the corrosion concern, so these vehicles do not have the defect issue.The affected vehicle population shown above reflects the total number of vehicles registered in the salt-belt states listed in GM's defect information report (DIR). Prior to the safety recall announcement, GM had issued a special coverage adjustment for vehicles in these states, during which a total of 771 repairs were made. Accordingly the vehicle population noted in the DIR reflects that of the remaining vehicle population.The investigation is closed based on GM's announcement of safety recall 12V388. The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10463398, 10459328, 10456403, 10453725, 10445925, 10443143, 10441615, 10413568, 10413214, 10411911, 10353717, 10259377.
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