Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE12003

Date Opened: 2012-02-09

Date Closed: 2012-06-11

Manufacturer’s Name: General MotorseBay, LLC

Component Description: ELECTRICAL SYSTEM

Recall Campaign:

Summary Description: Driver's Master Power Window Switch


Summary

The Office of Defects Investigation (ODI) opened this investigation on February 9, 2012 in response to complaints alleging driver door module melting and/or burning in MY 2006-2007 ChevroleteBay Trailblazers. In response to ODI's Information Request letter, General MotorseBay presented 167 reports and 698 warranty claims that related to the alleged problem. ODI has received a total of 83 complaints, 66 alleging the door module had melted or burned, and the remaining 17 stating that the window switches acted erratically or were inoperative. Twenty-eight of the reports received have led to driver door fires, some of which allege the vehicle was keyed off and unattended. Based on the agency's current analysis, ODI has upgraded its investigation to an Engineering Analysis (EA12-004) to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The vehicle models and production dates of affected vehicles will be evaluated, particularly other GMT360 vehicles. The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10247838, 10260600, 10274337, 10275626, 10284010, 10396958, 10406203, 10409023, 10414691, 10417938, 10423865, 10426281, 10434446, 10445657, 10447754, 10447757, 10447770, 10447788, 10447813, 10447831, 10447865, 10447880, 10447892, 10447938, 10447994, 10447996, 10447997, 10448028, 10448086, 10448138, 10448176, 10448201, 10448337, 10448455, 10448464, 10448478, 10448540, 10448900, 10448941, 10449150, 10449166, 10449169, 10449236, 10449722, 10450055, 10450202, 10450284, 10451584, 10451878, 10451918, 10452197, 10452301, 10452586, 10452743, 10452895, 10453161, 10453227, 10453261, 10453578, 10453746, 10453951, 10454196, 10454211, 10454539, 10454673, 10455122, 10455150, 10455279, 10455469, 10456285, 10456529, 10457116, 10457644, 10457811, 10458224, 10458485, 10458599, 10458743, 10458846, 10460062, 10460141, 10460732, 10460843

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NHTSA Action Number: PE12002

Date Opened: 2012-02-06

Date Closed: 2012-06-14

Manufacturer’s Name: ToyotaeBay Motor Corporation

Component Description: ELECTRICAL SYSTEM

Recall Campaign:

Summary Description: Power Window Master Switch Fire


Summary

ODI has identified certain ToyotaeBay vehicles experiencing a higher rate of fire and thermal event incidents among all ToyotaeBay vehicles that use the same power window master switch design.They include a total of approximately 1.4 million model year (MY) 2007 through 2009 Camry, Camry HybrideBay, RAV4 and Yaris vehicles built from approximately September 2006 through August 2008, as well as all MY 2008 Highlander HybrideBay vehicles.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-006) to further study the alleged defect and its consequences.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.

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NHTSA Action Number: EQ12001

Date Opened: 2012-02-01

Date Closed: 2012-12-10

Manufacturer’s Name: Sure Power, Inc.

Component Description: EQUIPMENT:ELECTRICAL

Recall Campaign: 12E027

Summary Description: Sure Power Battery Separator Fires


Summary

Please see the attached closing resume by selecting the paperclip icon in the top left corner of this PDF document.

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NHTSA Action Number: EA12001

Date Opened: 2012-01-23

Date Closed: 2013-02-21

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: AIR BAGS

Recall Campaign: 12V527

Summary Description: Inadvertent Air Bag Deployment


Summary

The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 JeepeBay Liberty vehicles.Data provided by ChryslereBay indicate that the air bag squib filter circuitry inside the Occupant Restraint Control (ORC) module can degrade and result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated on the roadway.As of Oct. 04, 2012, ODI is aware of 131 frontal ABIDs on the JeepeBay Liberty vehicles resulting in 62 injuries consisting of burns, cuts and bruises to the upper body region.There were no reports of loss of vehicle control or vehicle crashes.Some owners noted that the air bag warning light (ABL) and/or chime had activated just seconds prior to the air bag deployment, while others stated that they did not observe any prior ABL illumination.ChryslereBay's analysis found there were no reports of ABID on Liberty vehicles build after March 28, 2003, a date which coincides with a filter circuit design change in the ORC module.The JeepeBay Grand Cherokee and DodgeeBay Viper were identified as having the same basic circuit.ODI is aware of 61 frontal ABIDs with 31 injuries on the Grand Cherokee and none on the DodgeeBay Viper.In its Nov. 07, 2012 letter (12V-527), ChryslereBay announced plans to recall 744,822 JeepeBay Vehicles (MY02-03 Liberty through 03/28/03 and MY02-04 Grand Cherokee through 5/23/03).The remedy consists of installing an in-line jumper harness with an integrated squib circuit electrical filter.In addition, in Feb 05, 2013 letter (13V-040), ChryslereBay added the MY03-04 DodgeeBay Viper (through 6/30/04) with a similar remedy, bringing the total number of recalled vehicles to 748,482.During the investigation ODI contacted the ORC module supplier (TRWeBay) to determine the usage of this circuitry in other manufacturers? vehicles.As a result, ODI sent peer Information Request (IR) letters to five other manufactures.ToyotaeBay's response identified 72 frontal ABIDs resulting in 31 injuries.The rate and failure mode/trend were consistent with the subject defective issue as reported by ChryslereBay.In a Jan. 30, 2013 letter (13V-029), ToyotaeBay announced plans to recall 897,709 MY2003-2004 Corolla/Matrix and PontiaceBay Vibe vehicles and will utilize a similar remedy to that of ChryslereBay consisting of adding an in-line noise filter to its air bag wire harness.HondaeBay's IR response reported 126 unique ABIDs for both frontal, side impact and/or side curtain air bag deployments across 4 models and 800k vehicles.However upon further review, no more than 25 of the reports appeared to be frontal ABIDs.The remaining involved less aggressive non-frontal ABIDs mainly stemming from side sensors that trigger side and/or side curtain air bags upon undercarriage debris strike or heavy door slams.The HondaeBay rates are lower than those from the recalled Liberty and ToyotaeBay models, and with the exception of the MY 2002-2003 Odyssey, the other HondaeBay models' failure mode/trend was also less severe.ODI will continueto monitor the affected HondaeBay models.There were no reports of ABIDs from the other three peer manufacturers.It should be noted that since the October 2012 data collection date, ODI has received 4 additional JeepeBay Liberty and 2 JeepeBay Grand Cherokee reports for frontal ABIDs with two reports alleging loss of vehicle control and crashes. To date, the ORC modules from the two crash vehicles have not been available for detailed analysis by ChryslereBay or ODI, so the cause of the ABIDs cannot be confirmed at this time.Accordingly the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAI

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NHTSA Action Number: PE12001

Date Opened: 2012-01-23

Date Closed: 2013-03-18

Manufacturer’s Name: Mercedes-BenzeBay USA, LLC

Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Recall Campaign:

Summary Description: Fuel System (Tank/Sender) Leakage


Summary

The Office of Defects Investigation (ODI) opened this investigation based on 20 consumer reports.All of the vehicles were E55 AMGeBay models and the complainants alleged fuel leaks or a strong odor of gasoline both inside and outside of their vehicle, particularly after refueling.Some complainants alleged that the leaks may be related to a 2008 MercedeseBay Benz emission recall (Campaign No. 2008020001) on the fuel filter module. This recall pertained to model years 2003-2006 E and CLS AMGeBay models only.These AMGeBay models use a different fuel pump and fuel filter module than the non-AMGeBay E-class, however, they share other fuel system components, including the fuel tank.Since opening the investigation ODI has received an additional 350 reports relevant to this investigation.Of those reports, 116 reports are on the E55 AMGeBay model.The remaining 234 reports are on other E-class models (i.e., E320, E350, E500, E550 and E63) which are now included in the scope of EA13-003.The investigation has been upgraded to Engineering Analysis, EA13-003, for further study.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers cited on the following page.

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Complaints List



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