After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE12012
Date Opened: 2012-05-10
Date Closed: 2012-09-17
Manufacturer’s Name: Hyundai
Motor America
Component Description: AIR BAGS
Summary Description: Side Curtain Air Bag Improper Deployment
Summary
The Office of Defects Investigation (ODI) is aware of one incident of an improper deployment of the driver-side curtain air bag that deployed as a result of a crash involving a model year (MY) 2012 Hyundai Elantra.An inspection of this vehicle showed that a metal bracket (stiffener) in the headliner assembly had detached and was forced downward by the deploying air bag.The metal bracket caused a laceration to the driver's ear and other possible injuries.Approximately 75,000 MY 2012 Hyundai Elantra vehicles, built in Korea and sold in the U.S., have stiffeners in the headliners while the MY 2012 Elantra vehicles built in the U.S. utilize a different headliner that does not use a stiffener. Thus, the latter vehicles are not included in this investigation.Hyundai has inspected the headliner assemblies from eight Elantra vehicles (which were sold in the Korean market) with production dates in the same range as the field incident vehicle.Hyundai reported to ODI that the metal brackets from these vehicles were found to be securely attached to the headliners.Hyundai also has conducted several static deployment tests in attempts to replicate the field incident. In one test, the metal bracket detached from the headliner but the test condition did not replicate or explain the condition observed in the incident vehicle.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-008) to further assess whether incidents like the single field incident could potentially occur with other subject vehicles.In addition to the subject vehicles, ODI also will collect and review information on MY 2011 and 2013 Elantra vehicles that have headliners with stiffeners similar to those in the subject vehicles. To date, there have been no reports on the MY 2011 and 2013 vehicles.The ODI report cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification number: 10457696
NHTSA Action Number: EA12003
Date Opened: 2012-04-23
Date Closed: 2013-05-02
Manufacturer’s Name: Ford Motor Company
Component Description: SEATS
Recall Campaign: 13V081
Summary Description: Corrosion of Third-Row Seat Attachment
Summary
Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.
NHTSA Action Number: EQ12005
Date Opened: 2012-04-16
Date Closed: 2013-12-02
Manufacturer’s Name: Braun Corporation
Component Description: EQUIPMENT ADAPTIVE/MOBILITY
Recall Campaign: 12V281
Summary Description: Braun Wheelchair Lifts
Summary
On January, 31, 2012, Braun Corporation (Braun) notified the NHTSA that it had decided a defect exists in certain Century-2 and Vista-2 wheelchair lifts, manufactured from November 20, 2006 through September 10, 2010, and installed on various vans and transit buses.Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.Should this occur, a wheelchair occupant may defeat or ride over the insufficiently latched roll stop.If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.NHTSA assigned recall number 12E-002 to this matter.On April 30, 2012, the Recall Management Division (RMD) mailed an Information Request (IR) letter to Braun requesting a list of all customers that purchased the defective wheelchair lifts.On May 10, 2012, Braun submitted a list of purchasers to NHTSA?s Office of the Chief Counsel (NCC) requesting confidentiality for its business records.On October 2, 2012, NCC responded to Braun?s request for confidentiality with a letter granting Braun?s request.On June 11, 2012, RMD mailed IR letters to sixteen (16) manufacturers that were detailed in Braun?s purchaser list.Seven (7) manufacturers chose to conduct safety recalls for their affected vehicles.Additionally, Forest River, Inc. submitted two (2) Part 573 Reports recalling both affected Forest River and Glaval Bus vehicles. Three (3) IR letters were undeliverable.Two (2) companies, Ameritrans Bus Company and Accubuilt, Inc. did not respond to RMD?s IR letter.Braun?s purchaser list also included a number of authorized dealerships that install and service Braun wheelchair lifts.RMD chose to contact twenty-seven (27) of these dealerships as they received sizable quantities of recalled wheelchair lifts which may have been installed on new vehicles.On August 21, 2012, RMD mailed an additional twenty-seven (27) IR letters these Braun dealerships.Twelve (12) companies provided responses explaining their product was returned, no actual defective product was received, or their units were not installed into new motor vehicles.Eight (8) companies filed Part 573 Reports and conducted safety recalls for their altered vehicles.Seven (7) of these companies did not respond to RMD?s IR letter.These nonresponsive companies were: Ride-Away Corporation, The Mobility Specialist, Cummings Mobility Conversions, Fenton Mobility Products, Advanced Wheels of Technology, Inc., and Gresham Driving Aids.In total, fifteen (15) companies filed Part 573 Reports with NHTSA and conducted safety recalls for this matter.The nine (9) companies that did not respond have been forwarded to NCC for possible enforcement action.This EQ influenced the following safety recalls:12V-326 - Prime-Time Specialty Vehicle, Inc. 12V-292 ? Molly Corporation 12V-344 ? Double K, Inc. 12V-404 ? Turtle Top 12V-281 ? Coach & Equipment Mfg. Corp. 12V-356 ? Eldorado National Kansas, Inc. 12V-293 ? Forest River, Inc. 12V-321 ? Forest River, Inc. / Glaval Bus 12V-427 ? Mobility Works 12V-442 ? Mobility Transportation Services, Inc. 12V-437 ? National Van Builders, Inc. 12V-433 ? Quality Van Sales, Inc. 12V-440 ? New England Wheels Inc. 12V-449 ? Mobility Services 12V-584 ? Creative Bus Sales, Inc. 12V-443 ? C&C MobilityThis EQ is closed.
NHTSA Action Number: PE12011
Date Opened: 2012-04-16
Date Closed: 2012-10-02
Manufacturer’s Name: Navistar, Inc.
Component Description: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Recall Campaign: 12V473
Summary Description: High Pressure Oil Line Rupture
Summary
On April 16, 2012 the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE12-011) to assess the risks associated with rupture of the high pressure oil line to the fuel injectors causing an engine stall in model year (MY) 2008 International CE school buses equipped with International I-6 diesel engines.On August 31, 2012 ODI received Navistar's response to its August 2, 2012, information request letter and identified 3 consumer complaints with one involving an oil line rupture that resulted in an engine compartment fire.ODI also identified 470 warranty claims related to the defect.This calculates to a warranty rate of 2.8 percent for the subject population.Navistar has released two Technical Service Information (TSI) bulletins and two iKNow (information) articles pertaining to the high pressure hose in the I-6 engine.Following discussions with ODI concerning the warranty rate, consumer complaints and interviews, and the risk to students resulting from a stranded bus, Navistar decided to submit recall notices (12V-473 and 12V-476) on the subject vehicles to address the high pressure hose failures.Navistar's recall actions address the issues raised by this investigation and as a result this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10450319 and 10455151.
NHTSA Action Number: EA12002
Date Opened: 2012-04-10
Date Closed: 2013-01-24
Manufacturer’s Name: BMW of North America, LLC
Component Description: ELECTRICAL SYSTEM
Recall Campaign: 12V502
Summary Description: Vehicle Rollaway
Summary
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
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