After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE13015
Date Opened: 2013-05-09
Date Closed: 2013-09-30
Manufacturer’s Name: Mazda
Motor Corp.
Component Description: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Recall Campaign: 13V425
Summary Description: Door Latch Failures Due to Loose Screws
Summary
The Office of Defects Investigation (ODI) opened this investigation based on reports that the doors were failing to properly latch on model year (MY) 2009 Mazda6 vehicles.Complainants alleged that the door would fail to latch, or would not properly latch. ODI received a total of 9 complaints alleging this condition primarily on the front side doors, however any of the four side doors could be affected.In response to ODI's Information Request, Mazda provided 56 consumer complaints related to the alleged problem, and 329 warranty claims.On September 23, 2013, Mazda notified ODI that it would conduct a safety recall on model year 2009-2013 Mazda6 vehicles built from February 4, 2008 through August 24, 2012. This period covers the start of production of the MY 2009 Mazda6 through the end of production for the 2013 model year and totals a population of approximately 161,400 vehicles. Mazda determined that the door latch mounting screws may become loose due to lack of torque during manufacturing and/or unevenness of the door shell in the latch mounting area. If all three door latch mounting screws become loose, the door latch mechanism may not engage, potentially resulting in the doors opening while the vehicle is in motion.To remedy the condition, a thread locking adhesive will be applied to the latch screws on all side doors, and the screws will be tightened to the specified torque.This investigation is closed on the basis of Mazda's announcement of safety recall 13V-425.ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10406174, 10448036, 10492403, 10503682, 10508051, 10515258, 10521830, 10535228, 10544489.
NHTSA Action Number: PE13016
Date Opened: 2013-05-09
Date Closed: 2014-02-10
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: FUEL SYSTEM, GASOLINE
Summary Description: Engine Stall
Summary
During PE13-016, Chrysler identified a condition in model year (MY) 2005 through 2006 Chrysler 300, Dodge Charger and Magnum vehicles equipped with 5.7L and 6.1L 8-cylinder HEMI engines that may result in engine stall after refueling when the vehicle is stopped or travelling at low speeds. According to Chrysler, the multifunction control valve (MFCV) fuel shutoff float integrated into 19-gallon fuel tanks can swell in a stuck open position allowing an overfill condition.This condition causes fuel to enter into the purge line which may result in engine stall after refueling.Chrysler's investigation determined that the problem was related to dimensional changes/swelling of the float when exposed to fuels with high ethanol content.Chrysler and its supplier, Stant, developed new fuel soak test requirements to address the condition and extended the warranty period on 19-gallon fuel tanks to lifetime coverage.The owner letter mailing began in January 2014.See the investigative file for copies of Chrysler's owner letter.The Office of Defects Investigation (ODI) analyzed 1262 complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.In total, there were 299 unique reports indicating that the fuel system allowed an overfill condition after refueling, and the predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's extended warranty. This preliminary evaluation is closed. The ODI reports cited above can be viewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID?targetCategory=C under the following identification numbers (ODI Nos.): 10507307, 10507200, 10505652, 10505171, 10504826, 10504737, 10504085, 10503965, 10502091, 10501842, 10499752, 10496037, 10495284, 10494434, 10494394, 10493452, 10493120, 10490388, 10489004, 10487504, 10483660, 10480828, 10480763, 10477973, 10477450, 10474702, 10474358, 10473974, 10466062, 10458709, 10457762, 10455763, 10453489, 10453283, 10451227, 10450065, 10449138, 10446316, 10442787, 10442594, 10440885, 10439373, 10415682, 10399601, 10384811, 10365159, 10340153, 10336288, 10275134, 10510152, 10509942, 10509026, 10506031, 10505862, 10534319, 10534148, 10531912, 10520561, 10525368, 10524698, 10520820, 10520097, 10520012, 10515715, 10519379, 10516140, 10515325, 10515134, 10520305, 10514678.
NHTSA Action Number: PE13014
Date Opened: 2013-05-07
Date Closed: 2014-01-31
Manufacturer’s Name: Ford Motor Company
Component Description: STEERING
Summary Description: Alleged Loss of Steering
Summary
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
NHTSA Action Number: PE13013
Date Opened: 2013-05-06
Date Closed: 2013-08-26
Manufacturer’s Name: General Motors, LLC
Component Description: EXTERIOR LIGHTING
Summary Description: Loss of Low Beam Headlights
Summary
The Office of Defects Investigation (ODI) opened this investigation based on 30 reports from consumers alleging that, after driving for a short time (5 to 30 minutes), both low beam headlights stopped working simultaneously and without warning. The low beam headlights remained inoperative for the remainder of the drive cycle, however no other lighting is affected.General Motors (GM) provided information in response to ODI's information request letter explaining that the loss of headlights is caused by a fractured low beam circuit wire in the underhood bussed electrical center (UBEC), a device that is similar to a fuse box. The UBEC is located in a high heat area near the engine, and the low beam circuit wire routing within the UBEC makes it susceptible to cyclical stress caused by thermal expansion.The investigation covers model years 2005-2007 Corvettes however ODI also has received four VOQs alleging the same condition in model year 2008 Corvettes. ODI is upgrading the investigation to an Engineering Analysis to further examine the consequences, frequency and scope of this problem. The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers.For MY 2005-2007: 10400308, 10415603, 10415867, 10416531, 10421639, 10424391, 10424543, 10445971, 10451733, 10454919, 10460674, 10460750, 10463546, 10466342, 10466857, 10468128, 10469057, 10470616, 10471595, 10474350, 10474368, 10475257, 10486597, 10491670, 10496592, 10496788, 10498100, 10502059, 10505606, 10508507, 10510052, 10511467, 10511517, 10511576, 10511696, 10511699, 10511789, 10511837, 10511994, 10512072, 10512093, 10512154, 10512292, 10512341, 10513422, 10514802, 10514978, 10515162, 10515311, 10515821, 10519426, 10519879, 10520155, 10521036, 10521585, 10522260, 10523064, 10523190, 10525646, 10531602, 10531631, 10532439, 10533227, 10533251, 10533339For MY 2008: 10512856, 10514576, 10523059, 10532221
NHTSA Action Number: EA13004
Date Opened: 2013-04-26
Date Closed: 2013-11-15
Manufacturer’s Name: Ford Motor Company
Component Description: STEERING:COLUMN
Recall Campaign: 13V385
Summary Description: Loss of Steering Control
Summary
In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Plant, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596
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