Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751530
Complaint Date: 2026-07-20
Fail Date: 2026-07-18
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD
Vehicle Model: EXPEDITION
Model Year: 2020
Summary
There is frequently a smell of exhaust inside the cabin upon starting the engine before driving. It is concerning that exhaust may be leaking into the cabin leading to potential injuries. The vehicle has not been inspected for this issue specifically but has been through multiple general inspections.
Read More...NHTSA ID Number: 11751529
Complaint Date: 2026-07-20
Fail Date: 2025-10-13
Manufacturer Name: Ford Motor Company
Vehicle Make: LINCOLN
Vehicle Model: MKT
Model Year: 2015
Summary
The contact owns a 2015 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The dealer was unable to provide a time frame for when parts would be available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID Number: 11751528
Complaint Date: 2026-07-20
Fail Date: 2025-08-01
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ALTIMA
Model Year: 2020
Summary
Both passenger-side and driver's side rear door lock mechanisms ceased working. They do not work when attempting to lock/unlock the doors from the inside controls in the front seat. These doors also do not lock/unlock when using the remote key fob either. Both rear doors have to be lock/unlocked manually from the inside of the door.
Read More...NHTSA ID Number: 11751527
Complaint Date: 2026-07-20
Fail Date: 2026-07-07
Manufacturer Name: Mitsubishi Motors North America, Inc.
Vehicle Make: MITSUBISHI
Vehicle Model: OUTLANDER SPORT
Model Year: 2015
Summary
Front air bags did not deploy upon impact at approximately 40mph
Read More...NHTSA ID Number: 11751526
Complaint Date: 2026-07-20
Fail Date: 2026-07-20
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2023
Summary
Hard shifting, Shuddering, clunking sound when shifting between drive and reverse. Was informed by Ken Ganley Chevy in Brookpark , Ohio that the valve body inside the 8speed transmission is faulty and is on a nationwide backorder.
Read More...NHTSA ID Number: 11751525
Complaint Date: 2026-07-20
Fail Date: 2026-07-20
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PILOT
Model Year: 2017
Summary
The contact owns a 2017 Honda Pilot. The contact stated that while idling at a red light and then attempting to accelerate, the vehicle failed to respond, and the vehicle shut unexpectedly. The contact was assisted with pushing the vehicle to the side of the road. The vehicle was towed to a certified mechanic, who diagnosed it with connecting rod bearing failure. The mechanic informed the contact that it was a known issue and that there was a previous recall for the issue. Upon research, the contact became aware of NHTSA ID Number: PE25008 (Engine). The vehicle was towed to the local dealer, who confirmed the failure and determined that the engine needed to be replaced. The dealer located a used engine, but the vehicle was not repaired because the VIN was not under recall. The vehicle was towed to the residence. The manufacturer was informed of the issue and opened a case. The failure mileage was approximately 92,000.
NHTSA ID Number: 11751524
Complaint Date: 2026-07-20
Fail Date: 2026-07-15
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: PACIFICA
Model Year: 2024
Summary
2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds. Highway speed could have been a very serious situation with the potential of being rear-ended from high speed traffic. Vehicle has 27,500 miles on the odometer and was driving normally prior to the shutdowns. Chrysler dealer has been notified of the situation, but an appointment is 7-10 days out. No warning lights or messages were noticed.
NHTSA ID Number: 11751523
Complaint Date: 2026-07-20
Fail Date: 2026-07-20
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ 5
Model Year: 2023
Summary
There is a yellow air bag (SRS) safety restraint critical wire harness underneath the seats and it's loose and hanging down touching the floor with lots of slack, very easy for a water bottle or any object to roll under there and pull it loose, which would disable a critical passenger safety system. This issue is reported by many drivers including myself, photos attached are from multiple people's experiences with this issue.
Read More...NHTSA ID Number: 11751522
Complaint Date: 2026-07-20
Fail Date: 2026-07-03
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: PASSPORT
Model Year: 2026
Summary
The vehicles trouble screen on the dash summoned us to engine problems. Do not drive over 40 and notify your dealer immediately. We did so, Honda America sent a tow truck picked up the vehicle and sent it to the dealer. The next day the dealer contacted us and said they found excessive carbon on all the engine valves and all 6 cylinders were miss firing. The dealer gave us a loaner, after several phone conversations with the dealer and honda America they gave us the vehicle back. They walnut blasted the valves to clean the carbon and Honda America is investigating the issue. This vehicle is a 2026 passport with 24000 miles.
NHTSA ID Number: 11751521
Complaint Date: 2026-07-20
Fail Date: 2026-07-11
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2018
Summary
My Ford Escape recently had the check engine light on. I took it to a Ford service center, and they confirmed it was coolant intrusion that damaged the engine and requires a replacement. It was confirmed with multiple people at Ford that this is a known issue, but no recalls have been made. I use this car to drive my 2 year old son to and from daycare, and my family's safety has been put at risk by the car seizing while driving it and having to pull over to the side of the road. The vehicle is now undrivable due to the issue.
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