Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11765941
Complaint Date: 2026-09-21
Fail Date: 2024-09-18
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: ACADIA
Model Year: 2020
Summary
Receive error message about Power steering that shuts off AC and Temperature gauges. Happens constantly when vehicle is driven on freeway. Requires the battery to be disconnected and it resets until the next time.
Read More...NHTSA ID Number: 11765940
Complaint Date: 2026-09-21
Fail Date: 2026-09-21
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: TRANSIT
Model Year: 2015
Summary
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 16V111000 (Seat belts) and would like to be removed from the recall distribution list due to not having rear seats in vehicle. The local dealer and manufacturer were contacted.
Read More...NHTSA ID Number: 11765939
Complaint Date: 2026-09-21
Fail Date: 2025-11-18
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: MUSTANG MACH E
Model Year: 2024
Summary
On 11/18/25 the following warnings appeared on the dashboard: 1) hill start assist warning; 2) Antilock brake fault ;3) pre collision assist not available; and the one-pedal drive did not function. this occurred again on 1/29/26, 2/12/26, 2/22/26, 4/07/26, 5/1/26, 5/23/26, 6/11/26, 6/14/26, 6/19/26, 6/21/26, 7/23/26, 8/06/26 and 8/07/26. Upon re starting the vehicle the warnings went away and the vehicle operated properly. I have received little assistance from my selling dealer and he even suggested I see another Ford dealer
Read More...NHTSA ID Number: 11765938
Complaint Date: 2026-09-21
Fail Date: 2026-09-21
Manufacturer Name: Chrysler (FCA
US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2021
Summary
Since the last 2 updates / recalls , my transmission has become very clunky. From a stop or in slow traffic, the transmission pops in gear and it is very hard. It seems to be getting worse as time goes by. The gears when shifting thru the gears is fine, no issues there
Read More...NHTSA ID Number: 11765937
Complaint Date: 2026-09-21
Fail Date: 2026-08-08
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON XL
Model Year: 2020
Summary
The transmission failed on August 8, 2026, while I was driving on a highway. I moved safely to the shoulder, but the vehicle became inoperable and required towing. The loss of propulsion in active highway traffic created a potentially hazardous situation. My GMC Bommarito Buick GMC dealership advised that GM cannot currently supply the required replacement transmission. The dealer has no estimated delivery date and does not know when GM can supply the unit. The vehicle has been out of service for over four weeks, with no definite repair or return-to-service date. I am concerned that the inability to provide a replacement transmission may indicate unusually high demand or a broader issue. I identified other recent NHTSA complaints involving 2020 GMC Yukon XL vehicles reporting 10-speed transmission failures and difficulty obtaining replacements, including ODI complaints 11711773 and 11747021. I request that NHTSA evaluate this complaint with similar reports. I respectfully request that NHTSA consider whether: • These transmissions are experiencing premature or unusually frequent failures. • Valve-body, internal, or other component defects may contribute. • Failures can cause sudden loss of propulsion, unexpected shifting, loss of power, or other safety-related conditions. • The replacement-transmission shortage is connected to an unusually high failure rate. • GM has sufficient replacement units and repair components available. • Available complaints, dealer information, and manufacturer information warrant further investigation or action. I request that this complaint be associated with my VIN and reviewed with other complaints involving 2020 GMC Yukon XL Denali vehicles and other GMC, Cadillac, and Chevrolet models equipped with the 10-speed 10L800-speed automatic transmission. I believe the circumstances warrant review as a potential broader vehicle-safety issue, rather than solely an individual parts-availability problem.
NHTSA ID Number: 11765936
Complaint Date: 2026-09-21
Fail Date: 2026-09-08
Manufacturer Name: Rivian Automotive, LLC
Vehicle Make: RIVIAN
Vehicle Model: R2
Model Year: 2027
Summary
I am reporting a suspected passenger Occupant Classification System (OCS) malfunction in my 2027 Rivian R2, delivered September 5, 2026. Shortly after delivery, "Passenger Airbag OFF" repeatedly remained displayed with my adult passenger sitting upright and centered, with her back against the seatback. She was approximately 125 lb initially and weighed 127 lb at our latest check. Despite following Rivian's seating guidance, I estimate the OFF indication is present more than 90% of the time. This frequency is my observation, not a Rivian measurement. I am concerned the passenger frontal airbag may be suppressed for a properly seated adult and may not protect her in a crash. The Tempe, Arizona Rivian Service Center inspected the vehicle September 8 and September 14-17, 2026. Rivian found no related diagnostic faults and concluded the OCS was "operating as designed"/"No Trouble Found." The second work order records my complaint that the airbag did not turn on around 90% of the time. The reports do not document reproduction with my passenger seated normally. The condition continued after the vehicle was returned September 17. I requested engineering/safety escalation through Rivian Service Support. The representative forwarded the concern to service-center management, promised a callback within 24-48 hours, and scheduled a third visit for September 28. Engineering involvement was not confirmed. The concern remains unresolved. The recurring OFF indication is the symptom prompting this complaint. The underlying cause is UNKNOWN. The vehicle is available for inspection, and I can provide service records, video, and manufacturer correspondence.
Read More...NHTSA ID Number: 11765935
Complaint Date: 2026-09-21
Fail Date: 2026-09-07
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2017
Summary
My 2017 Ford Escape starting having issues about a year ago and was losing coolant and then car would read hot. It’s an Ecoboost motor and coolant is leaking into the motor and damaging it. The motor needs replacing and ford knew about this issue but refuses to repair it. I have repaired car 5 times or so trying to fix this but keeps getting worse and now destroyed the engine. It is a known flaw by ford repair and many people but I was not told anything when I bought the car.
NHTSA ID Number: 11765934
Complaint Date: 2026-09-21
Fail Date: 2026-06-01
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: ATLAS
Model Year: 2021
Summary
The vehicle’s 5F infotainment control module intermittently/continually fails, causing loss of the center display and backup camera. The vehicle has been diagnosed by an authorized Volkswagen dealer as requiring replacement of the 5F module. The replacement module is currently back-ordered. This is a safety concern because the failure causes loss of the rearview camera.
Read More...NHTSA ID Number: 11765933
Complaint Date: 2026-09-21
Fail Date: 2026-09-08
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: SENTRA
Model Year: 2026
Summary
On XXX, while driving a 2026 Nissan Sentra rental with approximately 5,000 miles, I was traveling about 75 mph on a freeway in [XXX]. The vehicle suddenly and unexpectedly rapidly decelerated/braked and became disabled. I had no warning before the failure and was barely able to get partially out of the travel area. After stopping, the vehicle was effectively immobilized. I could not shift it into neutral or otherwise move it safely completely out of danger. The steering/wheels would not allow us to move the vehicle normally. During the incident, the vehicle displayed a message stating that a system/software update was required. During the update process, I was unable to operate the emergency hazard flashers, leaving the disabled vehicle without hazard lights while we were still dangerously close to freeway traffic. A law-enforcement officer observed us, turned around, and stopped behind the vehicle with his emergency lights activated. He attempted to assist us but was also unable to get the vehicle moved normally. No police report was made, but I retained the responding officer's business card and can identify him. After the vehicle completed at least part of the process it was performing, I was eventually able to get it moving and reach a safer location. Alamo was notified, and I ultimately exchanged the vehicle. The exact component/system that failed is UNKNOWN. I do not know whether the software/update condition caused or contributed to the failure, but I am reporting it because the update message and inability to use the hazard flashers occurred in connection with the incident. I have requested that Alamo preserve the vehicle and its electronic, diagnostic, telematics, and software/update data. There was no collision or physical injury, but the sudden deceleration at highway speed, immobilization near freeway traffic, inability to move the vehicle to safety, and inability to use the hazard flashers created a serious risk of a high-s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S
Read More...NHTSA ID Number: 11765932
Complaint Date: 2026-09-21
Fail Date: 2026-09-21
Manufacturer Name: KTM North America, Inc.
Vehicle Make: KTM
Vehicle Model: 690 ENDURO R
Model Year: 2023
Summary
I was doing a yearly inspection of this motorcycle when I noticed the plastics had began to separate. After removing the plastics to try and reset their positions it was apparent that the fuel tank had become swollen and enlarged by approx 1/2 to 3/4 of an inch total. After speaking with a dealer as well as an independent repair shop I was advised that the tank needed to be replaced out of safety concerns. KTM does not warranty this item or acknowledge that its a known issue according to local KTM dealers. Its a bit too pricey($1800+Tax+Labor) to replace totaling almost the cost of trading in for the latest year model versus repair. That is assuming the part can be found in a dealers network as they will not warranty parts they do not provide.
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