Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11766201
Complaint Date: 2026-09-22
Fail Date: 2026-08-10
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: BRONCO
Model Year: 2023
Summary
The steering rack on my 2023 Ford Bronco Outer Banks failed at approximately 23,000 miles. This caused my steering wheel to lock up and become very difficult to turn, especially while making turns. The dealer confirmed that the steering rack failed and needed to be replaced. They performed the repair. There were no other warning lights or indicators.
Read More...NHTSA ID Number: 11766200
Complaint Date: 2026-09-22
Fail Date: 2025-08-11
Manufacturer Name: Chrysler (FCA
US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2024
Summary
I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.
Read More...NHTSA ID Number: 11766199
Complaint Date: 2026-09-22
Fail Date: 2026-06-01
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON XL
Model Year: 2023
Summary
I had the recall remedy of the v8 completed. They said it only required thicker oil which now lowers fuel economy and costs more for oil changes. After the recall, the engine still makes a knocking sound
Read More...NHTSA ID Number: 11766198
Complaint Date: 2026-09-22
Fail Date: 2026-09-22
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2020
Summary
2020 Fusion SEL with 41,000 miles. While driving at 65 mph with adaptive cruise control engaged, the vehicle suddenly jerked on two separate occasions during a three-hour drive.
Read More...NHTSA ID Number: 11766197
Complaint Date: 2026-09-22
Fail Date: 2026-09-14
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: ACURA
Vehicle Model: TLX
Model Year: 2018
Summary
I own a 2018 Acura TLX with approximately 41,384 miles. While driving, multiple safety-system warnings suddenly appeared simultaneously, including: Lane Keeping Assist Problem Adaptive Cruise Control Problem Auto High-Beam Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Brake System warning I safely stopped the vehicle, shut it off, and restarted it. The warnings initially disappeared but later returned, including when I started the vehicle to take it to the Acura dealership. An authorized Acura dealership inspected the vehicle and retrieved multiple diagnostic trouble codes, including U3000-49, indicating an internal electronic failure associated with the multipurpose camera/driver-assistance system. The dealership cleared the codes, retested the vehicle, and confirmed that the fault returned. The technician also tested the battery, alternator, starter, and camera ground. The brake system was inspected, and no separate braking problem was identified. The dealership diagnosed a failed monocular camera requiring replacement. Safety concern: Multiple driver-assistance systems became unavailable unexpectedly while I was driving, including collision mitigation, lane-keeping assistance, road-departure mitigation, and adaptive cruise control. The simultaneous failure of these systems creates a safety concern because the vehicle's collision-prevention and driver-assistance features may be unavailable without advance warning. The dealership quoted approximately $2,400 for the camera replacement. The vehicle has only 41,384 miles. I have photographs and video documenting the dashboard warnings, as well as the dealership's diagnostic trouble code report and repair estimate. These records are available upon request. I am submitting this complaint to document the unexpected failure of multiple driver-assistance safety systems and request that NHTSA evaluate whether this represents a potential safety-related defect.
Read More...NHTSA ID Number: 11766196
Complaint Date: 2026-09-22
Fail Date: 2026-09-11
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2018
Summary
While driving my brakes went from normal, to squishy, to total loss of brakes. Brake indicator light came on while in the squishy phase. After avoid collision by nothing other than sure luck I was able to slow the vehicle and use the emergency brake to stop. Once stopped I popped the hood and found the master cylinder to be all but empty. I obtained brake fluid, filled the cylinder and the brakes appeared to be normal. After a very short drive I lost brake function again and the MC was empty. No leaks could be found from lines or around the wheels Truck was towed to an independent shop where the diagnostic determined the master cylinder seal had failed and leaked brake fluid into the brake booster. I believe the Hitachi master cylinder failure is a known Ford defect. It has been recalled on the 3.5L model F150's but not the 2.7L and 5.0L models. My loss of brakes could have led to serious or fatal traffic incidence. The master cylinder is defective on all models of the years involving the recall of the 3.5L models. The recall should be extended before someone loses their life. Please look to extend the recall to include the other models of F150s.
Read More...NHTSA ID Number: 11766195
Complaint Date: 2026-09-22
Fail Date: 2026-09-08
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 3500
Model Year: 2024
Summary
integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. Have taken to local GMC dealer several times and they changed the rear plug the first time, which did not fix the issue. big safety concern if I can't stop my vehicle and what I am towing. Dealer claims it is most likely trailer issue but both these trailers brakes work perfect when towed with other truck. I see that they are having a big problem with this but they claim my VIN number is not included in the recall. Yet I am having the exact same issues. I get on and off warnings TRAILER BRAKES DISABLED SERVIC REQUIRED 10 to 30 times during a one day drive. And yes the trailer brakes do not work when this happens
Read More...NHTSA ID Number: 11766194
Complaint Date: 2026-09-22
Fail Date: 2026-01-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: COMPASS
Model Year: 2023
Summary
Multiple electronic/body-control systems fail intermittently, confirmed by dealer diagnostics (DTC summary report, 5+ service visits): Active Lane Management/Blind Spot system shows "blind spot alert unavailable" and lane-keep faults, mainly during turns and lane crossings (DTC U0422-00, "Implausible Data Received From Body Control Module," stored across ACC, LBSS, RBSS modules). Rear camera intermittently fails to display (DTC B217A-87 "Rear Camera-Missing Message," B217A-9A "Rear Camera-Component or System Operating Conditions"). 4WD system shows "Service 4WD System" warning during sustained highway driving over 60 mph, clearing after 1-2 minutes. USB port intermittently shows "USB ERROR/Device_No_Response" and stops recognizing phones (possibly DTC B15A1-00 "Media Port 1 Connection"). Auto start/stop malfunction was also previously observed. Safety risk: The lane/blind-spot systems fail during the exact maneuvers where they matter most—turning and crossing lane lines into driveways/parking lots—so the driver may rely on a system that's silently unavailable during higher collision risk. Both ALM and 4WD faults trigger sudden, unexpected warning chimes while driving, startling the driver and diverting attention from the road at critical moments. Rear camera dropout adds risk while reversing. Dealer confirmation: Yes. Technicians confirmed the ALM fault, recalibrated the lane sensor multiple times, and replaced part BBAUX101AB—none resolved the issue. U0422-00, B217A-87, and B217A-9A were confirmed via dealer diagnostic scan. The 4WD and USB faults self-clear before the vehicle can be brought in live. Other inspections: Dealer service department only; not inspected by manufacturer, police, or insurance.
Read More...NHTSA ID Number: 11766193
Complaint Date: 2026-09-22
Fail Date: 2026-09-13
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: SEQUOIA HYBRID
Model Year: 2026
Summary
Was driving at freeway speed on a straight freeway when suddenly vehicle looses control. Vehicle begins to sharply zig zag across the freeway at freeway speed! Could not control the vehicle at first, zig zagging lasted about 5-6 seconds. Nothing came up on the dashboard. Somehow managed to pull it over, I was so scared. Checked tires to see if anything was wrong. All tires seemed fine and once again reiterating nothing came up on dashboard. We continued on to our destination with caution, slower speed, with hazard lights on because all tires were fine when we checked and nothing came up on the dashboard. 20-30 min later the zig zagging began again but since we were cautious at slow speed we quickly pulled over. I also want to note this second time that this happened the headlights turned off on its own. We had to get our vehicle towed because this was clearly a huge safety issue even if nothing on the dashboard popped up and all tires were good (no flat tires or nails or anything). I wanted to put this online so there is a record of this, written, and to the public in case this happens to someone else or if anyone is considering buying this vehicle to please read and consider this incident that happened to me. There could’ve been an accident, there could’ve been fatalities, this was a near death experience caused by this vehicle. I could not drive anymore after this due to being scared of this happening again, I am traumatized and likely will need therapy or help. I am not sure what could’ve caused this to happen, but my guess is it’s an electrical problem, a defected electrical issue on these vehicles that caused this near death experience. Please be aware people. This is a brand new car, 2026 with barely 8,800 miles, this is supposed to have the best parts, best engine, no defects yet I was in a near death experience in this vehicle. Luckily I am alive to write this on here and make it aware to the public. But what if this incident led to something worse.
Read More...NHTSA ID Number: 11766192
Complaint Date: 2026-09-22
Fail Date: 2026-02-02
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2014
Summary
I was driving up the Interstate I565 heading towards Decatur Al from Huntsville Al. I was cruising at about 80 mph. All of a sudden my trucks transmission downshifted into first gear causing my back end to fish tail and the RPM's maxed out in the red and the engine lost all power. After that it would not start and I had it towed to the Ford Dealership. They did nothing and they charged me. They went ahead and took care of the recall then: because an intermittent loss of signal from the output shaft speed (OSS) sensor / internal lead frame can cause an unexpected downshift to first gear regardless of vehicle speed. Recall DetailsPrimary/Initial Recall: Campaign 24S37 (NHTSA 24V444) in June/July 2024, covering over 550,000 U.S. vehicles (approx. 668,000 globally).Follow-up / Re-repair Recall: Campaign 26S45 (NHTSA 26V378) issued mid-2026 for roughly 44,963 vehicles where the prior PCM software fix was improperly applied or missed.Affected Vehicles: Select 2014 Ford F-150 trucks built at Dearborn and Kansas City plants (built mid-2013 through late 2014) What Happens & Safety RiskSymptom: Sudden, unintended drop to first gear, potentially causing rear-wheel lock-up, skidding, or a sudden reduction in vehicle speed.
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