Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.




NHTSA ID Number: 10894156

Complaint Date: 2016-08-08

Fail Date: 2016-07-02

Manufacturer’s Name: Norcold Inc.

Vehicle/Equipment Make: NORCOLD

Vehicle/Equipment Model: 1210

Model Year: 9999


Summary

NORCOLD 1210 REFRIGERATOR 3 MONTHS OLD STOPPED WORKING. AUTHORIZED DEALER (AFFINITY RV, PRESCOTT, AZ) INDICATED THE SAFETY RECALL DEVICE NOT WORKING. DEALER ORDERED IT FROM NORCOLD ON JULY 5, 2016. AS OF AUGUST 5, 2016 - STILL NO PART FROM NORCOLD SHIPPED TO DEALER. AFTER PAYING $3,000+ FOR THIS REFRIGERATOR IN APRIL, 2016; GETTING TIRED OF A NON-FUNCTIONING REFRIGERATOR - AFTER 30 DAYS WAITING FOR A SAFETY RECALL DEVICE IN THE FIRST PLACE!! DEVICE OF THAT NATURE SHOULD BE AVAILABLE AND SHIPPED TO AN AUTHORIZED DEALER OVERNIGHT! INEXCUSABLE DELAY ON A NECESSARY COMPONENT OF A FULLTIME RV FAMILY.

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NHTSA ID Number: 10894157

Complaint Date: 2016-08-08

Fail Date: 2016-08-08

Manufacturer’s Name: NissaneBay North America, Inc.

Vehicle/Equipment Make: NISSANeBay

Vehicle/Equipment Model: ALTIMA

Model Year: 2003


Summary

FLOORBOARD IS RUSTED THROUGH

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NHTSA ID Number: 10894158

Complaint Date: 2016-08-08

Fail Date: 2015-06-01

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: CHRYSLEReBay

Vehicle/Equipment Model: TOWN AND COUNTRY

Model Year: 2011


Summary

SINCE BUYING VAN IN 2011, WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN THERE IS NO RAIN IN SIGHT. JUNE 2015 BOUGHT A NEW BATTERY AFTER I WAS UNABLE TO START THE CAR. SEEMED TO FIX ISSUE. APRIL 2016 AS I WAS DRIVING THROUGH NEIGHBORHOOD GOING 25 MPH CAR STALLED. WENT TO THE DEALER AFTER RESEARCHING STALLING ISSUE (MOST POSTS INDICATED A TIPM ISSUE) BUT DEALER DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT NOR DID THEY CARE. WITHIN THE LAST MONTH THE CAR HAS NOT STARTED A HANDFUL OF TIMES. BATTERY WAS RETESTED AND IT WAS FINE. TWO DAYS AGO I WENT OUT OF TOWN AND WHEN I TRIED TO START CAR IT WOULD NOT START (IT FLASHED LIGHTS AND BLINKERS WENT OFF). TRIED STARTING IT REMOTELY WITH KEY AND THAT MADE THE ALARM GO OFF FOR SEVERAL MINUTES. ENDED UP HAVING TO TURN OFF RADIO AND A/C BEFORE VAN DECIDED TO START. I HAVE 3 KIDS TO TOW AROUND AND NO LONGER FEEL SAFE IN MY CAR!

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NHTSA ID Number: 10894159

Complaint Date: 2016-08-08

Fail Date: 2016-06-01

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CHEVROLETeBay

Vehicle/Equipment Model: SILVERADO 1500

Model Year: 2015


Summary

TL* THE CONTACT OWNS A 2015 CHEVROLETeBay SILVERADO 1500. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS EXTREMELY SLOW TO ACCELERATE WITH A DRASTIC REDUCTION IN SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DEALERS WHO WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECOMMENDATION OR REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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NHTSA ID Number: 10894160

Complaint Date: 2016-08-08

Fail Date: 2016-08-05

Manufacturer’s Name: MazdaeBay Motor Corp.

Vehicle/Equipment Make: MAZDAeBay

Vehicle/Equipment Model: MAZDA6

Model Year: 2010


Summary

TL* THE CONTACT OWNS A 2010 MAZDAeBay 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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NHTSA ID Number: 10894161

Complaint Date: 2016-08-08

Fail Date: 2016-04-01

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: PONTIACeBay

Vehicle/Equipment Model: G6

Model Year: 2008


Summary

REAR DRIVERS SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE; CAN'T OPEN THE DOOR. CAR IS STATIONARY,

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NHTSA ID Number: 10894162

Complaint Date: 2016-08-08

Fail Date: 2013-01-05

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: JEEPeBay

Vehicle/Equipment Model: WRANGLER

Model Year: 2013


Summary

2 ISSUES WITH MY 13 WRANGLER UNLIMITED 1ST ... ENGINE TEMP GETS UP TO ABOUT 80 PERCENT OF THE GUAGE. I HAVE HAD IT IN 3 TIMES THEY REPLACED THE WATER PUMP TWICE AND STILL SAME ISSUES. THEY HAVE REPLACE THERMOSTAT COOLANT FLUSH ECT. THE DEALER CONNOT FIND OUT WHATS WRONG. I HAVE RESORTED TO ADDING A SECONDARY COOLANT FAN AND IT HELPS A BIT BUT ITS STILL A PROBLEM IVE HAD SINCE A YEAR FATER BUYING IT. 2ND ... THE TRANSMISSION(AUTOMATIC) WHEN GOING UP ANY KIND OF INCLINE IT DOES NOT WANT TO SHIFT UNTILL ABOUT 6K RPMS. I HAVE HAD IT IN FOR THIS ALSO AND DEALER CLAIMS NOTHING THEY CAN FIND.

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NHTSA ID Number: 10894163

Complaint Date: 2016-08-08

Fail Date: 2016-08-08

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: FIATeBay

Vehicle/Equipment Model: 500

Model Year: 2015


Summary

TL* THE CONTACT OWNS A 2015 FIATeBay 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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NHTSA ID Number: 10894164

Complaint Date: 2016-08-08

Fail Date: 2016-07-21

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Vehicle/Equipment Make: HONDAeBay

Vehicle/Equipment Model: ACCORD

Model Year: 2013


Summary

GO TO START MY CAR AND LIGHTS AND AC WORK FINE. THE ENGINE DOES NOT WANT TO TURN OVER AND TAKES SEVERAL ATTEMPTS SOMETIMES AND OTHER TIMES IT STARTS RIGHT OFF. THE BATTERY IS ONLY TWO MONTHS OLD AND THE DEALER SAID IT WAS THE STARTER WHICH IS GOING TO COST ME $700!!!!!!!!!!!!!!!!!!!! THE. DEALER SAID THAT THIS IS WAY TOO EARLY FOR A STARTER TO GO OUT ON A 3 YEAR OLD CAR WITH 550 MILES ON IT. I HAVE RESEARCHED THIS AND HAVE FOUND THERE ARE HUNDREDS OF PEOPLE ACROSS THE U.S. HAVING THIS SAME EXACT ISSUE. THIS NEEDS THE UPMOST IMMEDIATE ATTENTION AS THIS IS A VERY COSTLY AND DETRIMENTAL ISSUE AND SOME OF US HAVE NO MONEY TO FIX THIS!!! THIS MUST BE DEALT WITH NOW BEFORE LAWSUITS START HAPPENING!

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NHTSA ID Number: 10894165

Complaint Date: 2016-08-08

Fail Date: 2016-05-11

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: JEEPeBay

Vehicle/Equipment Model: WRANGLER

Model Year: 2010


Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEPeBay WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V290000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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SaleBestseller No. 3
OTOFIX D1 ECU Coding Diagnostic Scanner for Car [ 2-Year Free Update],2025 Bi-Directional Scan Tool,40+ Resets, FCA AutoAuth, All Systems Diagnosis,CAN FD & DoIP, Upgraded of D1 Lite
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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

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