Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11351526
Complaint Date: 2020-08-27
Fail Date: 2020-08-26
Manufacturer’s Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: RIO
Model Year: 2012
Summary
I WAS DRIVING AND CHECH ENGINE LIGHT CAME ON . I HAD IT TESTED AND IT WAS THE KNOCK SENOR. I LOOKED IT UP AND THEIR WAS A RECALL I PURCHASED THE CAR 9/02/2019
Read More...NHTSA ID Number: 11351527
Complaint Date: 2020-08-27
Fail Date: 2020-08-19
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2012
Summary
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
Read More...NHTSA ID Number: 11351528
Complaint Date: 2020-08-27
Fail Date: 2020-08-19
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2012
Summary
TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS
Read More...NHTSA ID Number: 11351529
Complaint Date: 2020-08-27
Fail Date: 2020-08-03
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: BUICK
Vehicle/Equipment Model: LUCERNE
Model Year: 2009
Summary
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE LOSS POWER AS A SMOKE ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE CONTACT EXITED THE HIGHWAY AND WENT TO A LOCAL AUTO STORE. WHILE PARKED, HE INSPECTED THE VEHICLE, OPENING THE REAR PASSENGER DOOR AND FOUND THAT THE PLASTIC BURNING ODOR WAS COMING FROM THE UNDERNEATH THE SEAT. THE CONTACT LIFTED THE REAR SEAT AND DISCOVERED THAT THE FUSE BOX WAS EXTREMELY HOT TO TOUCH. UPON OPENING THE BOX SMOKE AND A BURNT FUSE RELAY WAS SEEN. THE CONTACT STATED THAT HE PURCHASED AND REPLACED THE BURNT FUSE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE, WHERE IT WAS LATER TOWED FROM TO THE DEALER THOMAS CHEVROLET-BUICK INC. (2128 S BYRON BUTLER PKWY, PERRY, FL 32348) WHO INFORMED THE CONTACT THAT NO RECALL WERE UNDER THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE FUEL RELAY KIT NEEDED TO BE REPLACED. THAT CONTACT MENTIONED MANUFACTURER COMMUNICATION NUMBER: 15-NA051 (ELECTRICAL SYSTEM, SEATS, FUELS SYSTEM, GASOLINE) (NHTSA ID NUMBER: 10108617) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, A CASE WAS OPENED AND THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
NHTSA ID Number: 11351530
Complaint Date: 2020-08-27
Fail Date: 2016-01-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 1500
Model Year: 2008
Summary
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT CALLED THE FRIENDLY CHEVROLET DEALER, LOCATED AT: 2540 PRAIRIE CROSSING DR, SPRINGFIELD, IL 62711 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE IGNITION KEY DID NOT TURN BUT THE DEALER INFORMED THAT THERE WAS NOT RECALL FOR THAT FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF*JB
NHTSA ID Number: 11351531
Complaint Date: 2020-08-27
Fail Date: 2020-08-24
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: COLORADO
Model Year: 2017
Summary
TRANSMISSION ISSUES. HAD IT LOOKED AT WHEN I HIT 10,500 MILES. THE DEALERSHIP SAID IT WAS A COMMON PROBLEM AND JUST PUT THICKER TRANSMISSION FLUID IN. HELPED THE PROBLEM. NOW AT 20,500 MILES IT'S STARTING TO VIBRATE AT SPEEDS ABOVE 45 MPH AGAIN.
Read More...NHTSA ID Number: 11351532
Complaint Date: 2020-08-27
Fail Date: 2020-08-13
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: DART
Model Year: 2014
Summary
CLUTCH MALFUNCTION PREVIOUS RECALL.
Read More...NHTSA ID Number: 11351533
Complaint Date: 2020-08-27
Fail Date: 2020-08-26
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FOCUS
Model Year: 2013
Summary
I WAS DRIVING DOWN A CITY STREET AND AN ENGINE LIGHT APPEARED AND INSTANTLY POWER STEERING STOPPED WHILE I WAS IN MOTION. I HAD TO SLOWLY DRIVE THE CAR BACK TO THE HOUSE WHICH WAS 10 MINS AWAY AND PARK IT WHICH OBVIOUSLY WAS NOT EASY CONSIDERING THE CIRCUMSTANCES. FORD STATED THAT THERE WERE NO RECALLS ON ELECTRICAL OR POWER STEERING FOR THIS MODEL BUT I HAVE SEEN THAT SOME OTHER MODELS HAVE HAD ELECTRICAL ISSUES AND ITS CONCERNING. LUCKILY, I WAS THE ONLY PERSON IN THE CAR AND MY CHILDREN WERE NOT PRESENT. I AM ALSO THANKFUL I WAS NOT ON THE INTERSTATE WHEN THIS OCCURRED AS THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS SITUATION. THIS OCCURRED YESTERDAY, 8/26/2020 IN INDIANAPOLIS, IN.
NHTSA ID Number: 11351534
Complaint Date: 2020-08-27
Fail Date: 2020-08-26
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2019
Summary
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE HIGHWAY, THE STEERING WHEEL SUDDENLY SHOOK OUT OF CONTROL. THE VEHICLE VEERED OFF TO THE LEFT AND ALMOST HIT THE DIVIDER. THE CONTACT PULLED OVER WHILE ON THE LEFT SHOULDER AND WAITED A FEW MINUTES. SHE WAS THEN ABLE TO DRIVE THE VEHICLE UNDER CONTROL TO HER DESTINATION WITH NO FURTHER OCCURRENCES. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ARRIGO DODGE CHRYSLER JEEP RAM MARGATE 2250 FL-7, MARGATE, FL 33063 954-633-5365) AND THEY DIAGNOSED THE FAILURE BEING THE STEERING COLUMN SENSOR. THE DEALER MENTIONED THAT THE CONTACT SHOULD HAVE RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS CURRENTLY AT THE DEALER UNREPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,987.
NHTSA ID Number: 11351535
Complaint Date: 2020-08-27
Fail Date: 2020-08-22
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2020
Summary
VEHICLE WOBBLES OVER 70 MPH SPEED LIMIT IS 75. GETS WORSE OVER UN EVEN ROAD OF SPEED BUMP AT ANY SPEED. FEEL LIKE THE WHOLE JEEP IS GOING COME APART. ALSO WHILE DRIVING THE SCREEN JUST GLITCH EVERY 10-SECOND. IT GETS WORSE USING CARPLAY
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