Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.




NHTSA ID Number: 11351870

Complaint Date: 2020-08-28

Fail Date: 2020-08-26

Manufacturer’s Name: ToyotaeBay Motor Corporation

Vehicle/Equipment Make: TOYOTAeBay

Vehicle/Equipment Model: PRIUS

Model Year: 2010


Summary

JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABSeBay, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STOP SIGN AND MAKE A TURN TO SLOW DOWN AND FINALLY COME TO A STOP. HAD THE TROUBLE CODE READ AND THE STORE READ THE DIAGNOSTIC TROUBLE CODE AS C1391 AND RESET SO I COULD DRIVE THE VEHICLE SLOWLY HOME. I CHECKED FOR RECALLS ON THIS DTC 1391 BUT MY 2010 VIN WAS NOT INCLUDED IN THE RECALL. THEY NEED TO RECALL ALL OF THE 2010 PRIUS.

Read More...

NHTSA ID Number: 11351871

Complaint Date: 2020-08-28

Fail Date: 2020-08-28

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CHEVROLETeBay

Vehicle/Equipment Model: CORVETTE

Model Year: 2006


Summary

THIS COMPLAINT IS ABOUT SUBMITTED COMPLAINT 11350345 WHICH I NEVER RECEIVED A RESPONSE FROM NHTSA ABOUT. WHY DID I NOT RECEIVE A RESPONSE? KEVIN

Read More...

NHTSA ID Number: 11351872

Complaint Date: 2020-08-28

Fail Date: 2020-08-11

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CHEVROLETeBay

Vehicle/Equipment Model: CAPTIVA

Model Year: 2014


Summary

CAR HAS NEVER MISSED AN OIL CHANGE, ACTUALLY SOMETIMES I GO BEFORE THE RECOMMENDED TIME. ALL OF SUDDEN THE TIMING BELT BREAKS BECAUSE THERE IS NO OIL IN THE CAR. THE OIL WAS NOT EVEN DUE TO BE CHANGED, NO LEAKS AND NO SMELLS. CHEVY SHOULD BE ASHAMED OF THEMSELVES. ACCORDING TO GOOGLE THIS IS A COMMON PROBLEM THAT HAPPENS TO THESE CARS AT OR AROUND 90K MILES. I GUESS I WAS LUCKY THAT I DID GET OIL CHANGES SO OFTEN, I MADE IT A LITTLE LONGER. THIS IS THE REASON THAT TOYOTAeBay AND HONDAeBay ARE DOING SO WELL. THEY MAKE QUALITY CARS AND ALTHOUGH EVERYONE SAYS SUPPORT US BASED COMPANIES, THINGS LIKE THIS MAKE IT HARD.

Read More...

NHTSA ID Number: 11351873

Complaint Date: 2020-08-28

Fail Date: 2020-01-20

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: DODGEeBay

Vehicle/Equipment Model: GRAND CARAVAN

Model Year: 2012


Summary

IT STALLS WHILE DRIVING

Read More...

NHTSA ID Number: 11351874

Complaint Date: 2020-08-28

Fail Date: 2020-08-14

Manufacturer’s Name: ToyotaeBay Motor Corporation

Vehicle/Equipment Make: TOYOTAeBay

Vehicle/Equipment Model: PRIUS

Model Year: 2007


Summary

I WAS DRIVING MY CAR ON THE HIGHWAY IN HOUSTON (INTERSTATE-10) AND MY CAR SUDDENLY STOPPED. I WAS ALMOST REAR-ENDED DUE TO THE CAR STOPPING SUDDENLY WITHOUT THE ABILITY TO ACCELERATE. THERE WAS ONLY A NARROW SHOULDER AND I HAD TO WAIT FOR THE TOW TRUCK. THE ISSUE IS THE INVERTER PUMP WHICH WAS A RECALL IN 2011 (12V536000) AND THE TOYOTAeBay DEALERSHIP TOLD ME TO CALL TOYOTAeBay US HQ. AFTER TWO WEEKS, MULTIPLE PHONE CALLS, AND ZERO FOLLOW THROUGH FROM TOYOTAeBay, I AM STILL WITHOUT A FUNCTIONING CAR. THE TOTAL LACK OF CARE AND ACCOUNTABILITY FROM TOYOTAeBay IS APPALLING AND FRANKLY RECKLESS. THIS IS A KNOWN ISSUE ON THE CAR AND I WANT TO MAKE SURE THIS DOES NOT HAPPEN TO SOMEONE ELSE. MY WIFE AND I ARE BLESSED THAT WE WERE ABLE TO WALK AWAY FROM THE STALL ON THE HIGHWAY UNSCATHED; HOWEVER, THIS CAN HAPPEN TO SOMEONE ELSE AT NIGHT AND PERHAPS THAT PERSON(S) WILL NOT BE SO LUCKY.

Read More...

NHTSA ID Number: 11351875

Complaint Date: 2020-08-28

Fail Date: 2018-10-15

Manufacturer’s Name: General MotorseBay, LLC

Vehicle/Equipment Make: CADILLACeBay

Vehicle/Equipment Model: ATS

Model Year: 2014


Summary

CUE SYSTEM AND SCREEN BROKEN FOR SECOND TIME. SAFETY ISSUE EVERY TIME I DRIVE. UNABLE TO USE PHONE OR NAVIGATION.

Read More...

NHTSA ID Number: 11351876

Complaint Date: 2020-08-28

Fail Date: 2020-08-16

Manufacturer’s Name: KiaeBay America, Inc.

Vehicle/Equipment Make: KIAeBay

Vehicle/Equipment Model: SPORTAGE

Model Year: 2012


Summary

TL* THE CONTACT OWNS A 2012 KIAeBay SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND WHEN DEPRESSING THE ACCELERATE PEDAL, SHE BEGAN TO HEAR AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND AFTER 5 MINUTES SHE RESTARTED THE VEHICLE AND DROVE TO HER RESIDENCE BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (RICK CASE KIAeBay LOCATED AT 3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) AND WAS BEING SERVICED AT THE MOMENT. THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 85,000.

Read More...

NHTSA ID Number: 11351877

Complaint Date: 2020-08-28

Fail Date: 2018-09-19

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: DODGEeBay

Vehicle/Equipment Model: RAMeBay 1500

Model Year: 2007


Summary

MY FUEL PUMP QUIT WHILE USING MY TRUCK! TRACED IT BACK TO THE FUSE BOX. INTEGRATED FUSE IS TO BLAME. I CAN NOT FIX THIS DUE TO AVAILABILITY OF THE PART. AND PRICE! NORMALLY YOU HAVE A RELAY TO CHANGE! BUT NO! IDEAS???

Read More...

NHTSA ID Number: 11351878

Complaint Date: 2020-08-28

Fail Date: 2020-08-26

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Vehicle/Equipment Make: CHRYSLEReBay

Vehicle/Equipment Model: 300

Model Year: 2015


Summary

THE ANTI LOCK BREAK AND ELECTRONIC STABILITY CONTROL LIGHTS COME ON. WHEN THIS HAPPENS SPEED CONTROL IS DEACTIVATED. ACCORDING TO THE DEALERSHIP, IT IS AN ISSUE WITH THE SENSORS, AS I HAVE HAD TWO OF THESE REPLACED OVER THE PAST 6 MONTHS. MY ACCOUNT MANAGER MADE THE COMMENT TO JUST "REPLACE" ALL OF THEM AS THIS IS A REGULAR PROBLEM. THE COST IS EXCESSIVE, COMING IN AT $400 PER SENSOR. THE LIGHTS HAVE NOW COME ON A 3RD TIME, SO THE ACCOUNT MANAGER WAS RIGHT. THE DATE WAS AUGUST 26, 2020. THE CAR HAS LESS THAN 60,000 MILES, SO I AM BEYOND FRUSTRATED.

Read More...

NHTSA ID Number: 11351879

Complaint Date: 2020-08-28

Fail Date: 2019-11-25

Manufacturer’s Name: FordeBay Motor Company

Vehicle/Equipment Make: FORDeBay

Vehicle/Equipment Model: FUSION

Model Year: 2014


Summary

MY VEHICLE WAS INVOLVED INA ACCIDENT 11/25/2019 WHICHI RESULTEED IN A DDER HITTING THE CAR. THE CARS BODY WAS REPAIRED AS WELL AS THE RADIATOR AND THEN MARCH 2020. THE CAR SHUT COMPLETED DOWN. I WAS ADVISED TO CHECK TO SEE IF THIS WAS RECALL BECAUSE THE CAR NEVER WORKED AFTER THE DEER HIT IT. THE COOLANT CONTIUED TO BACK INTO THE ENGINE CAUSING COOLANT INTRUSION INTO THE CYLINDERS. EACH TIME WE PUT MORE IN IT RAN OUT OR INTO THE ENGINE.

Read More...
1 27,609 27,610 27,611 27,612 27,613 151,196

Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Investigations

Investigations List



Bestseller No. 1
ANCEL Heavy Duty Truck Scanner HD601 All System Diesel Diagnostic Scan Tool fits for Cummins, Detroit, Freightliner, International, Paccar, Check Engine for Truck & Car 2 in 1 Code Reader
  • 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for CumminseBay, PaccareBay, Detroit, Perkins, FreightlinereBay, InternationaleBay, PeterbilteBay, FordeBay, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
  • 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABSeBay, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool fits for CumminseBay, CaterpillareBay, Detroit, Perkins, Maxxforce, BendixeBay,WabasheBay, Wabaco, HaldexeBay, Allison, EatoneBay heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money
  • 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
  • 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages
  • 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
Bestseller No. 2
FOXWELL HD500 Heavy Duty Truck Scanner with DPF Regen/Injector Cutoff/Limit Setting, Full System Diesel Diagnostic Scan Tool for Cummins, Detroit, Caterpillar, Paccar, Hino & More Pickup Semi Trucks
  • 【Diesel Engines】HD500 heavy duty truck scanner is tailored to vehicles equipped with cumminseBay, cat, detroit, paccareBay, internationaleBay, hino and more engines. This diesel scan tool come with diverse adapters, including diesel 6 & 9 pin, CAT-9 pin, CAT-14 pin, 16 pin cable. It is engineered to deliver accurate and reliable diagnostics, ensuring compatibility and effective troubleshooting for your trucks. Tip: If your truck fault code is factory custom protocol, please enter the diagnostic menu, and then select the corresponding engine to test, so that your test data will be more accurate.(Please note that the HD500 does not have bidirectional and VGT calibration.)
  • 【Advanced DPF Management】The longer a truck is in use, the more particles accumulate in the D.P.F and the more the D.P.F becomes clogged, affecting engine performance and emissions efficiency. This HD500 diesel scanner provides you with DPF regeneration, D.P.F reset, DPD, DPR status control and more functions to achieve efficient cleaning, optimise engine performance and prolong D.P.F life. Save maintenance costs by avoiding D.P.F replacement through regular D.P.F cleaning and D.P.F regeneration. All made easy with the HD500. Warm tips: the HD500 can't do dpf function on IsuzueBay.
  • 【Cylinder Cut-off Services】The cylinder cut-off test can diagnose engine failure problems. The HD500 heavy duty truck scan tool sends a command to the ECU to cut off the injector of a cylinder to check if the injector of that cylinder is not working properly. If the engine speed drops more, the better the cylinder works; if the speed drop is not obvious or does not drop then the cylinder may be faulty; touch the high-pressure pipe between the common rail tube to the injector with your hand, the stronger the pulsation, the better the injection effect. This diesel scan tool provides clear guidance for maintenance.
  • 【Speed Limit Reset & ABSeBay】Limit setting enables you can check and set the engine speed and the vehicle road speed limit when the vehicle is stationary, which ensures driving safety. And this scanner for truck also can make you achieve a firm brake pedal by removing air from the ABSeBay module. HD500 truck scanner helps you maintain commercial vehicle breakdowns at all times, saving you money efficiently and winning more business for you! Please note that the adjust the speed limit is supported by fewer vehicles (eg: the cumminseBay engine cannot support speed limit adjust), please confirm the vehicke VIN with us before purchase.
  • 【Access All Major Systems with Ease】The HD500 heavy duty scanner truck diesel provides full diagnostic capabilities, covering the engine, ABSeBay, SRS, EPB, Park Brake Controller, DPF, etc. Comes with full HD OBD/EOBD/ OBD2 service modes, including read codes, erase codes, live data, etc. Allows you to quickly identify issues and perform necessary solutions.
SaleBestseller No. 3
NEXAS Heavy Duty Truck Scanner NL102+ Full System Truck Diesel Scan Tool for Cummins, Caterpillar, Detroit, International, PACCAR, etc, 2-in-1 Code Reader Support All OBD2 Modes for Truck & Car
  • WHY NEXAS NL102+ Diagnostic Tool: Compared with many other heavy duty truck scanner, NL102+ diagnostic tool has more comprehensive diagnostic capabilities, supporting all system diagnostics for all major trucks that comply with standard protocols and full OBD2 functionality. In addition to read/clear codes, displaying live data, it also supports retrieving vehicle information, freezing frames, and DTC lookup. NL102+ OBD2 scanner comes with 6-pin, 9-pin, 16-pin connectors are available to ensure compatibility with a wide range of trucks. You'll get f-ree updates for life, so you always have the latest diagnostic software in English, Spanish and French
  • Wide Compatibility: The NEXAS NL102+ heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including CumminseBay, Detroit, CaterpillareBay, FreightlinereBay, InternationaleBay, KenwortheBay, John Deere, PeterbilteBay, Sterling, MackeBay, PaccareBay, Western StareBay, Mercedes-BenzeBay, VolvoeBay, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZUeBay. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996
  • Save Up to Hundreds Money for All Heavy Duty Trucks: NEXAS NL102+ diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABSeBay, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money
  • All OBD2 Function & Battery Health Monitoring: Compared with other products on the market that only support partial OBD2 functions, this OBD2 scanner supports all OBD2 functions: read/clear codes, live data, freeze frame data, I/M readiness, EVAP test, on-board monitor, O2 sensor test, vehicle information, and DTC lookup, this providing more analysis basis for professional technicians. By regularly detecting the status of the vehicle battery with NL102+ OBD scan tool, it helps to take measures before the battery completely fails to avoid the situation that the vehicle suddenly fails to start. It can accurately diagnose the battery's condition thus saving on repair costs
  • Plug and Play & One-click for DTC: NEXAS NL102+ diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly
Bestseller No. 4
LAUNCH X431 PRO3S+Smartlink HD Heavy Duty Truck Scanner,2025 Top Diesel&Gasoline Bidirectional Diagnostic Scan Tool with J2534 Coding,Topology Map,60+Service,ECU Coding,CANFD &DOIP,Free Update
  • 【2025 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
  • J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
  • 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABSeBay Bleed, Injector coding, etc.
  • 【2025 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABSeBay, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
  • 【Wider Vehicle Coverage of 12V & 24V Vehicles + 25 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
Bestseller No. 5
ANCEL X7HD 10'' Heavy Duty Truck Scanner, Semi Trucks Full System Diagnostic Tool, Bidirectional Diesel Scan Tool with DPF, ECU Coding, 40+ Reset for Cummins, Detroit, Caterpillar, Volvo, Paccar etc
  • 🔥🔥🔥2025 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD truck scanner 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>42+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
  • 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABSeBay Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
  • 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
  • 🚛42+ Reset Functions & Bidirectional Control - 2025 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABSeBay, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
  • 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABSeBay, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.

This product presentation was made with AAWP plugin.


Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

57 queries in 2.656 seconds.