Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.




NHTSA ID Number: 11354093

Complaint Date: 2020-09-10

Fail Date: 2020-09-08

Manufacturer’s Name: NissaneBay North America, Inc.

Vehicle Make: NISSANeBay

Vehicle Model: MURANO

Model Year: 2005


Summary

WHEN I'M IDOL AT A STOP SIGH OR RED LIGHT THEN TRY TO ACCELERATE, I HAVE TO PRESS THE PEDAL DOWN SEVERAL TIMES BEFORE THE CAR WILL MOVE. YESTERDAY, WHEN I PRESS THE PEDAL, IT STICKS AND ACCELERATES FAST. IT SEEMS LIKE IT HAS THE POTENTIAL TO RUN INTO TRAFFIC OR INTO ANOTHER CAR. I HAD THIS CHECK AT THE DEALERSHIP BUT THEY COULD NOT FIND A PROBLEM BUT THERE IS A PROBLEM. I WILL TAKE IT BACK TO HAVE IT CHECKED AGAIN.

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NHTSA ID Number: 11354092

Complaint Date: 2020-09-10

Fail Date: 2020-01-02

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Vehicle Make: HONDAeBay

Vehicle Model: CIVIC

Model Year: 2018


Summary

WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.

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NHTSA ID Number: 11354091

Complaint Date: 2020-09-10

Fail Date: 2020-04-14

Manufacturer’s Name: BMWeBay of North America, LLC

Vehicle Make: BMWeBay

Vehicle Model: 328I

Model Year: 2007


Summary

AIR BAG LIGHTS ON

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NHTSA ID Number: 11354090

Complaint Date: 2020-09-10

Fail Date: 2020-09-01

Manufacturer’s Name: General MotorseBay, LLC

Vehicle Make: CHEVROLETeBay

Vehicle Model: CRUZE

Model Year: 2011


Summary

2011 CHEVROLETeBay CRUZE LTZ DOOR HANDLE CHROME PLATING IS PEALING OFF AND HAS CREATED A SHARP EDGE THAT CUTS ON CONTACT.

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NHTSA ID Number: 11354089

Complaint Date: 2020-09-10

Fail Date: 2020-09-09

Manufacturer’s Name: General MotorseBay, LLC

Vehicle Make: GMCeBay

Vehicle Model: SIERRA 1500

Model Year: 2005


Summary

STARTED MY TRUCK AND THE FAILURE ELECTRICAL SYSTEM CAME ACROSS I PUSHED IN THE BOTTON THAT CHANGES IT AND CAME BACK ON THEN IT SAID TIGHTEN FUEL CAP WASHER FLUID LOW I HIT THE BUTTON AGAIN IT WENT OF BUT BATTERY LIGHT STAYED ON AND GAUGE READ ABOUT 10 VOLTS.MY TRUCK RAN FINE AND STARTED WHEN I GOT TO MY FIRST THEN AT THE SECOND STOP IT SAID THE SAME , I PUT IN REVERSE BACKED OUT PUT IT DRIVE AND THE CLUSTER QUICK WORKING THE AC QUIT YOU COULD ROLL THE WINDOWS DOWN NOR DID THE LOCKS WORK AND IT DID NOT ANY POWER WHEN PUSHED DOWN THE GAS PED2 TO COME UP A HILL IT FELT LIKE IT SHIFTED WHEN YOU LET OFF THE PEDAL YOU COULD FEEL JERK, GO HOME TURNED IT AND WOULD NOT START OR MAKE ANY SOUND NOT EVEN THE CLICKING ON THE STARTER, SO I LEFT HOME AND CAME BACK ABOUT 4 HOURS LATER AND IT STARTED BUT THE VOLT READ ABOUT 10 VOLTS. I HAD THE BATTERY TESTED AND IT TEST GOOD. THIS WAS ON SEPTEMBER 9, 2020 I HAVE PUT THE BATTERY BACK IN YET.

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NHTSA ID Number: 11354088

Complaint Date: 2020-09-10

Fail Date: 2020-09-08

Manufacturer’s Name: HyundaieBay Motor America

Vehicle Make: HYUNDAIeBay

Vehicle Model: ELANTRA GT

Model Year: 2020


Summary

ENGINE LOSS OF POWER. WHILE ACCELERATING VEHICLE SEEMED TO HAVE A MAJOR LOSS OF POWER AND REFUSED TO ACCELERATE. 7 SPEED DCT CLUNKS INTO GEAR HARD AND RPMS GO FLYING HIGH BUT CAR WILL NOT MOVE. HAVE TO TURN OFF CAR LEAVE OVERNIGHT.

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NHTSA ID Number: 11354087

Complaint Date: 2020-09-10

Fail Date: 2019-12-01

Manufacturer’s Name: General MotorseBay, LLC

Vehicle Make: CHEVROLETeBay

Vehicle Model: COBALT

Model Year: 2008


Summary

WHILE DRIVING ALL THE LIGHT ON INSTRUMENT PANEL WILL ALL LIGHT UP THEN THE TRANSMISSION WILL SHIFT HARD. THE CAR WILL NOT CRANK AT TIMES AND WHEN THIS HAPPENS ITS A GUARANTEE THE TRANSMISSION WILL SHIFT HARD. THE EVAP SENSOR IS FAULTING BECAUSE WHEN I PUT FUEL IN THE VEHICLE SEEMS LIKE IT DOES NOT WANT TO CRANK. THE EVAP PROBLEM DOES NOT SEEM TO BE RELATED TO A POSSIBLE COMPUTER MALFUNCTION. WE HAVE HAD THE FUEL PUMP REPLACED BY A LOCAL LICENSED MECHANIC.

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NHTSA ID Number: 11354086

Complaint Date: 2020-09-09

Fail Date: 2020-09-06

Manufacturer’s Name: SubarueBay of America, Inc.

Vehicle Make: SUBARUeBay

Vehicle Model: WRX

Model Year: 2018


Summary

WHEN DRIVING MY 2018 SUBARUeBay WRX PREMIUM IN THE HEAT WITH THE A/C ON IT IS CAUSING EXTREME DRIVING CONDITIONS WITH THE CAR STUTTERING CAUSING FLUCTUATION IN SPEED WITH THE CAR DRAGGING THEN PROPELLING DRAMATICALLY DUE TO THE TURBO ENGAGING. THE ERRATIC CHANGE IN THE PERFORMANCE OF THE CAR IS NOT NORMAL AND IS CAUSE FOR ATTENTION FROM THE MANUFACTURER. I WAS DRIVING ON THE FREEWAY AND THIS PULLED SUCH AN EXTREME DRAIN ON THE CARS ELECTRICAL SYSTEM AND COOLING SYSTEM IT ALMOST MADE MY CAR OVERHEAT IN THE MIDDLE OF FAST MOVING TRAFFIC. MY CAR IS WELL MAINTAINED AND DRIVEN RESPONSIBLY. I HAD MY FAMILY IN THE CAR AND THIS COULD HAVE CAUSED A TRAGGIC SITUATION AS THE FREEWAYS HERE IN CALIFORNIA ARE VERY UNFORGIVING.

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NHTSA ID Number: 11354085

Complaint Date: 2020-09-09

Fail Date: 2020-08-24

Manufacturer’s Name: HyundaieBay Motor America

Vehicle Make: HYUNDAIeBay

Vehicle Model: ELANTRA

Model Year: 2014


Summary

ENGINE THROUGH A CYLINDER, AND ROD THROUGH THE BLOCK. COMPLETELY BLOW, AND NEEDING A FULL REPLACEMENT. VERY COMMON ISSUE WITH THESE VEHICLES AND ENGINES AS IT HAS COME TO BE KNOW.

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NHTSA ID Number: 11354084

Complaint Date: 2020-09-09

Fail Date: 2020-09-01

Manufacturer’s Name: General MotorseBay, LLC

Vehicle Make: GMCeBay

Vehicle Model: YUKON

Model Year: 2007


Summary

BOLTS BREAKING THE BOLTS BREAKING OFF THE EXHAUST MANIFOLD AND PUTTING A CRACK IN IT I LOOKED IT UP AND IT'S COMING ON GM VEHICLES WITH FROM RANGING 2003 TO 2009

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Bestseller No. 4
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Last update on 2025-05-06 / Affiliate links / Images from Amazon Product Advertising API


 

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