Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11355019
Complaint Date: 2020-09-14
Fail Date: 2020-09-03
Manufacturer’s Name: Subaru
of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: FORESTER
Model Year: 2014
Summary
THE HORN STOPPED WORKING.
Read More...NHTSA ID Number: 11355018
Complaint Date: 2020-09-14
Fail Date: 2020-09-03
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: DART
Model Year: 2016
Summary
I WAS DRIVING ON THE FREEWAY, AS I HAD ACCELERATION PROBLEMS, AS I PRESS THE PEDAL, THE CAR SEEMS TO GOT STUCK
Read More...NHTSA ID Number: 11355017
Complaint Date: 2020-09-14
Fail Date: 2020-08-14
Manufacturer’s Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SOUL
Model Year: 2015
Summary
THE ENGINE OF MY 2015 KIA SOUL HAS BEEN DAMAGED BECAUSE OF THE "PISTON ROD BRAKE" WHICH HAS ALSO "PUNCTURED THE ENGINE BLOCK" AND AS I WAS DRIVING ON THE HIGHWAY WHEN OIL LICKED OUT OF THE VEHICLE. I STOPPED QUICKLY AND PUT OIL. BUT THE OIL LICKED OUT AGAIN. I WAS FORTUNATE THAT THE VEHICLE DID NOT RESULT TO FIRE. HOWEVER, I HAVE TAKEN THE VEHICLE TO MY NEAREST KIA DEALER AND THEY HAVE REFUSED TO REPLACE FIX THE ENGINE AS DIRECTED BY THE RECALL REQUIRMENTS. PLEASE HELP.
NHTSA ID Number: 11355016
Complaint Date: 2020-09-14
Fail Date: 2018-06-01
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: XTERRA
Model Year: 2005
Summary
THE SILVER PAINT FOR THIS MODEL YEAR APPEARS TO BE FAULTY. THE PAINT CLEAR COAT BUBBLES AND PEELS OFF. WHEN I'VE CALLED AUTO BODY SHOPS ABOUT GETTING IT REPAINTED THEY ARE ALL WELL AWARE OF THE ISSUE AS IT IS COMMON AMONG SILVER 2005 NISSAN XTERRAS. I'VE HAD THEM GUESS AND TELL ME WHAT YEAR AND COLOR MY CAR IS BECAUSE THEY ARE SO FAMILIAR WITH THE PROBLEM. I DON'T HAVE AN EXACT DATE, BUT IT STARTED TO PEEL OFF IN ABOUT 2018.
NHTSA ID Number: 11355015
Complaint Date: 2020-09-14
Fail Date: 2020-08-01
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ACCORD
Model Year: 2018
Summary
THE STEERING SEEMS TO HAVE A NOTCH OR A FLAT SPOT IN IT WHILE DRIVING STRAIGHT DOWN THE ROAD AND TO CORRECT IT WHEN YOU APPLY PRESSURE TO SWITCH LANES YOU WILL OVERSTEER THE VEHICLE.
Read More...NHTSA ID Number: 11355014
Complaint Date: 2020-09-14
Fail Date: 2020-09-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: PACIFICA
Model Year: 2017
Summary
WHILE DRIVING ON A 50MPH 4 LANE ROAD WITH MY TWO CHILDREN 3 & 5, I DECELERATED TO MAKE A LEFT HAND TURN AND WITHIN 3 SECONDS THE CAR SPUTTERED TO A HALT WITH ALL POWER CUTTING OFF. IN A PANIC, I TRIED TO GET THE CAR STARTED AGAIN BUT IT DID NOT RESPOND TO THE IGNITION. I GOT OUT OF THE CAR TO GET MY KIDS OUT OF THE BACK SEAT AND BRING THEM TO SAFETY. I MANUALLY OPENED THE REAR DRIVER SIDE DOOR AND AFTER DOING SO, THE POWER CAME BACK ON TO THE CAR. I QUICKLY GOT BACK IN AND DROVE HOME WITHOUT INCIDENT. WE HAVE SINCE SEARCHED THE VIN FOR RECALLS TO FIND THAT FOR WHATEVER REASON, MY VIN DID NOT QUALIFY FOR THE RECALL INVOLVED IN 2017 CHRYSLER PACIFICAS WITH THIS SAME EXACT PROBLEM OCCURRING. I BROUGHT THE CAR IN FOR A DIAGNOSTIC, AND OF COURSE THEY COULD FIND NOTHING WRONG NOR "REPRODUCE THE PROBLEM", OR GIVE US ANY REASSURANCE THAT THIS WOULDN'T HAPPEN AGAIN.
NHTSA ID Number: 11355013
Complaint Date: 2020-09-14
Fail Date: 2020-07-27
Manufacturer’s Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: OPTIMA
Model Year: 2012
Summary
TRANSMISSION ISSUES: BETWEEN 2ND AND 3RD GEAR. WOULD LAG THEN JERK THE CAR WITH SOME TORQUE ONCE IT CAUGHT 3RD GEAR. HAD TO GET 2 REPLACEMENT TRANSMISSIONS BECAUSE OF THIS ISSUE. ALSO ENGINE SEIZER ISSUE, MY ENGINE STARTED TO SEIZE WHEN I WAS GOING 45 MILES AN HOUR WITH ALOT OF TRAFFIC BEHIND ME. THEN ALL OF A SUDDEN IT STARTED MAKING LOUD THUNKING NOICES THEN A VERY LOUD GRINDING NOISE AND THEN I WAS STUCK ON A ROAD NOT BEING ABLE TO GET ABOVE 22 MILES AND HOUR, THERE WAS NO SHOULDER TO PULL OVER. AND I WAS STUCK TRYING TO GO UPHILL AND ALL THESE CARS BEHIND ME. I ENDED UP HAVING TO STOP THE CAR AND LEAVE IT IN THE MIDDLE OF A 2 LANE ROAD ON A HILL WITH THE EMERGANCY BREAK ON. KIA KNEW IT WAS ANOTHER SEIZED ENGINE WHICH I THOUGHT IT WAS MY TRANSMISSION AGAIN WHICH I HAD BROUGHT IN BECAUSE THIS 3RD TRANSMISSION WAS HAVING THE SKILLING ISSUES AROUND 20-25MILES AND HOUR, BUT AFTER THEY KNEW I WASNT GOING TO BUY ANOTHER KIA AGAIN THEY WOULDNT FIX MY TRANS THAT SHOULD PROBABLY BE RECALLED ANYWAYS. BUT THEY THOUGHT IT WAS ANOTHER OPTIMA SEIZED ENGINE, AND EVEN THOUGH ALL OPTIMAS ARE RECALLED FOR THIS EXACT SAME ISSUE, THEY SAY THAT MINE ISNT COVERED BECASUE ITS A HYBRID AND HAS A MOTOR IN THE CAR ALSO SO ITS DIFFERENT SET UP. BUT THERES ARE OTHERS ONLINE WITH THIS KIA OPTIMA 2011-2013 HYBRID ENGINE SEIZER JUST LIKE ALL THE OTHER OPTIMAS. AND I THINK THE HYBRIDS SHOULD BE INCLUDED IN THE RECALL. AS WE ARE HAVING THE SAME ISSUES. THIS WAS A VERY DANGEROUS ISSUE
NHTSA ID Number: 11355012
Complaint Date: 2020-09-14
Fail Date: 2011-01-01
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: XTERRA
Model Year: 2005
Summary
I HAVE THE SAME ISSUE AS DESCRIBED IN RECALL #10V075000. THIS AFFECTED 2006 NISSAN XTERRAS, MINE IS A 2005. THE FUEL GAUGE DROPS TO EMPTY WHEN THE TANK IS FILLED, AFTER DRIVING AWHILE IT STARTS TO CLIMB BACK UP TO READ NEAR FULL, THEN IT WILL APPEARS TO DECREASE AS NORMAL, BUT YOU NEVER KNOW HOW MUCH FUEL IS ACTUALLY IN THE TANK, SO YOU HAVE TO BASE IT ON MILES TRAVELED. THE PROBLEM IS YOU NEVER KNOW IF THE STATION ATTENDANT (I LIVE IN OR SO YOU CAN'T FILL YOUR OWN VEHICLE WITH GAS) HAS ACTUALLY FILLED THE TANK OR DID IT CLICK OFF EARLY AGAIN, WHICH IT FREQUENTLY DOES. SO YOU CAN RUN OUT OF GAS EASILY, BECAUSE YOU HAVE A FUEL GAUGE THAT DOESN'T FUNCTION CORRECTLY. THIS HAS BEEN GOING ON SINCE ABOUT 2011, BUT I'M TIRED OF DEALING WITH IT. DON'T KNOW THE ACTUAL DATE WHEN THIS PROBLEM STARTED, BUT IT HAS BEEN ONGOING.
NHTSA ID Number: 11355011
Complaint Date: 2020-09-14
Fail Date: 2020-09-02
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: E-350
Model Year: 2005
Summary
ONLY 87000 MILES AND THE FUEL TANK IS SHEDDING SILVER PAINT FLAKES, INTO THE FUEL SYSTEM.. HAVE NOW REPLACED ALL THE FILTERS TWICE, PUMP ONCE.. AND THE TANK PRE FILTER HAS TO BE CLOGGED AS NO FUEL WILL EVEN COME OUT.. HAD BEEN A VERY GOOD TRUCK, BUT THIS ENGINEERING CAUSES THE VAN TO JUST DIE!! ON THE ROAD. THIS IS APPARENTLY A COMMON PROBLEM AND ONE THAT FORD AND THEIR ENGINEERS ARE NOT BEING RESPONSIBLE FOR.. REALLY... PAINT INSIDE AT FUEL TANK? WTF ARE THEY THINKING...
NHTSA ID Number: 11355010
Complaint Date: 2020-09-14
Fail Date: 2020-09-14
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2014
Summary
SAME AS MANY MANY OTHERS. FRONT SEAT BELTS ARE FAILING TO RETRACT DUE TO A CRACKED GUIDE FROM THE SHOULDER TO BODY OF CAR BEND. TOOK TO DEALERSHIP WITH A FACTORY WARRANTY REMAINING ON MY 2014 JGC LIMITED AND WAS TOLD ITS NOT COVERED..I PUT 6K MILES ON IT SINCE MY VEHICLE PURCHASE. CURRENT ODO 64,441. MY DAUGHTER CANT SAFELY DRIVE MY VEHICLE SINCE THE SEATBELT IS CURRENTLY A DRESS WITH ALL THE EXTRA SLACK.
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