Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352705
Complaint Date: 2020-09-02
Fail Date: 2020-08-14
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 3500
Model Year: 2013
Summary
WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 35 MPH, AN ENGINE SPRING VALVE BROKE, CAUSING CATASTROPHIC ENGINE DAMAGE. THE ENGINE IS A TOTAL LOSS AND MUST BE REPLACED. WE ARE HOPING THERE ARE OTHERS OUT THERE WHO HAVE EXPERIENCED THAT SAME FAILURE SO THAT A RECALL CAN BE ISSUED. WE ARE CURRENTLY STUCK WITH THE $15K BILL.
Read More...NHTSA ID Number: 11352706
Complaint Date: 2020-09-02
Fail Date: 2020-09-01
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GRAND CHEROKEE
Model Year: 2017
Summary
ON MULTIPLE OCCASIONS (AT DIFFERENT GAS STATIONS) HAS THE GAS NOZZLE AUTO STOP BEEN ACTIVATED UNNECESSARILY DUE TO THE ANGLE OF THE TANK CAUSING GAS TO ONLY COME OUT FOR ABOUT 5 SECONDS AT A TIME, WHICH MAKES IT DIFFICULT TO TELL IF THE TANK IS FULL AND INCREASES RISK OF OVERFILL. CURRENTLY, ON 2 OCCASIONS (AT DIFFERENT GAS STATIONS) HAS THE GAS NOZZLE FAILED TO STOP, WHICH CAUSE GAS TO SPRAY OUT ONTO MYSELF AND THE GROUND.
Read More...NHTSA ID Number: 11352707
Complaint Date: 2020-09-02
Fail Date: 2020-08-04
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2015
Summary
MY 2015 NISSAN ALTIMA BEGAN STALLING WHEN I ENGAGED THE ACCELERATOR PEDAL. IT STALLED AND EVENTUALLY SOUNDED AS IF IT WERE STRUGGLING TO SHIFT GEARS BEGAN MOVING FORWARD. WHILE DRIVING 55 MPH, I WAS FORCED TO ABRUPTLY ENGAGE THE BRAKE PEDAL TO AVOID CRASHING INTO ANOTHER VEHICLE; HOWEVER, WHEN I APPLIED THE ACCELERATOR PEDAL THE VEHICLE STRAINED TO MOVE FORWARD AND ACCELERATE BUT WITHIN A FEW MINUTES I WAS ABLE TO DRIVE THE NORMAL SPEED. THE VEHICLE DOES HESITATE EVERY TIME I DRIVE IT.
NHTSA ID Number: 11352708
Complaint Date: 2020-09-02
Fail Date: 2020-09-02
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: EQUINOX
Model Year: 2015
Summary
THE BUSHINGS THAT CONNECT THE WIPER BLADES TO THE MOTOR HAVE BROKEN 3 TIMES IN THE LAST 2 WEEKS DURING A RAINSTORM CAUSING ME DELAYS IN DRIVING DUE TO LOSS OF VISIBILITY. ALL 3 TIMES I WAS NOT GOING MORE THAN 60 MPH. THIS IS ABSURD.
Read More...NHTSA ID Number: 11352709
Complaint Date: 2020-09-02
Fail Date: 2020-08-25
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: VELOSTER
Model Year: 2015
Summary
THE VEHICLE WAS IN MOTION AT ABOUT 20 MILES AN HOUR ON A WELL MAINTAINED CITY STREET AND THE REAR HATCHBACK GLASS SHATTERED COMPLETELY.
Read More...NHTSA ID Number: 11352710
Complaint Date: 2020-09-02
Fail Date: 2020-08-30
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ROGUE
Model Year: 2015
Summary
2015 NISSAN ROGUE CVT HAS BAD HESITATION WHEN ACCELERATING FROM A COMPLETE STOP. THIS BEGINS TO HAPPEN ONCE THE VEHICLE HAS BEEN DRIVEN IN STOP AND GO TRAFFIC FOR ABOUT A HALF HR.
NHTSA ID Number: 11352711
Complaint Date: 2020-09-02
Fail Date: 2020-09-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: LINCOLN
Vehicle/Equipment Model: MKZ
Model Year: 2013
Summary
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE TRANSMISSION FLUID ADDED TO THE TRANSMISSION AND HAVE THE VEHICLE EXAMINED. THE CONTACT STATED THAT THE TRANSMISSION WAS CLEARED HOWEVER, THE NEXT DAY WHEN THE VEHICLE WAS TURNED ON AND ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, THE VEHICLE FAILED TO SHIFT INTO THE DRIVE. A WARNING LIGHT STATED THAT A SHIFTER SYSTEM FAILURE HAD OCCURRED AND TO CHECK THE OWNERS MANUAL. THE CONTACT CONTACTED WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 103,270.
NHTSA ID Number: 11352712
Complaint Date: 2020-09-02
Fail Date: 2020-08-27
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CADILLAC
Vehicle/Equipment Model: SRX
Model Year: 2014
Summary
DUE TO COVID-19, I WAS NOT DRIVING AT NIGHT. RECENTLY, I NEEDED TO GO OUT IN THE EARLY EVENING AND REALIZED MY HEADLIGHTS WERE EXTREMELY DIM AND AT TIMES THERE ARE NO LIGHTS AT ALL. THIS IS EXTREMELY DANGEROUS!. NOW, I CANNOT DRIVE MY VEHICLE AT NIGHT. CADILLAC IS AWARE OF THE PROBLEM BECAUSE THEY ISSUED A LETTER AND SAID THAT THERE IS AN ISSUE WHICH POSSIBLY CAN OCCUR IN THE FUTURE AND PROVIDED A DEADLINE DATE. AT THE TIME I RECEIVED THE LETTER, MY CAR WAS FINE HOWEVER THE DEADLINE HAS PASSED, THE SERVICE DEPARTMENT WHERE I TAKE MY CAR FOR REPAIRS SAID TO CALL CADILLAC TO EXTEND THE DEADLINE DATE. I WAS SHOCK TO FIND OUT THAT CADILLAC WITL NOT EXTEND THE DEADLINE DATE NOR WILL MY $3200 EXTENDED WARRANTY COVER THE $1600+ REPAIRS EITHER. RECALL IS NECESSARY!
NHTSA ID Number: 11352713
Complaint Date: 2020-09-02
Fail Date: 2020-08-22
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2012
Summary
I WAS DRIVING AND THE ENGINE STARTED MAKING A NOISE. ALL OF A SUDDEN IT SOUNDED TERRIBLE LIKE THERE WERE ROCKS RATTLING AROUND IN THE ENGINE AND IT SHUT DOWN. I WAS INITIALLY IN TOWN WHEN IT STARTED AND JUST GOT ON THE HWY WHEN SHE BROKE DOWN. HUBBY, TWO PUPPIES, AND I WERE STRANDED IN THE SIDE OF THE HWY IN 100 DEGREE HEAT FOR 2 HRS. HAD TO RENT A MOVING TRUCK AND TRAILER TO MAKE THE TREK BACK HOME TO GA. HYUNDAI SERVICE SAID IT THREW A ROD AND SHREDDED IN THE ENGINE AND THE ENTIRE ENGINE NEEDED REPLACED. MINIMUM OF $5500 FOR THE ENGINE ITSELF. I SWITCHED TO SYNTHETIC OIL ON THE FIRST CHANGE WHEN I GOT HER NEW AND WAS REGULAR WITH HER MAINTENANCE. I WAS NOT READY TO HAVE TO GET A NEW VEHICLE JUST YET.
NHTSA ID Number: 11352714
Complaint Date: 2020-09-02
Fail Date: 2020-07-01
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2014
Summary
CLICKING OF THE ENGINE , CAR WON'T GO FASTER THEN 35 MILES AN HOUR
Read More...← Previous 1 … 27,433 27,434 27,435 27,436 27,437 … 151,126 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- 2025 XTOOL D7 OBD2 Scanner – Enhanced Performance & Expanded Vehicle Coverage: The 2025 XTOOL D7 obd2 scanner diagnostic tool with bidirectional is perfect for both DIY enthusiasts and professional mechanics, offering faster diagnostics, longer battery life, and wider vehicle compatibility. Its upgraded 5000mAh battery (with 2500mAh 7.3V fast-charging) ensures all-day use. With new support for FCA, CAN FD, and DOIP, it covers more vehicle models. The enhanced V2.0 Diagnostic Report lets auto shops personalize reports with logos, customer details, and attachments, building trust, strengthening business identity, and providing personalized records for future reference
- Save $500+/Year with Pro-Level Diagnostics: Whether you're a DIYer, starting a repair business, or beginning work at an auto shop, the XTOOL D7 offers advanced features typically found only in expensive professional OBD2 scanners—without the high price tag. With 4,000+ Active Tests & Bidirectional Pids, ECU Coding, 36+ Special Functions, advanced module resets like SRS Reset, OE-level All-System Scan (one-click), FCA AutoAuth, CAN FD, DoIP, data export, and up to 8 PIDs graphing, the D7 covers 100,000+ vehicles (excluding Indian models). Includes 3-Year updates and supports the XV200 endoscope to detect em!ssions and intermittent issues. Pro-grade capability without the pro-level cost
- Full Bidirectional Advantage Over Other OBD2 Scanners: The XTOOL D7 automotive scanner offers true bidirectional control plus advanced bidirectional PIDs, letting you send commands to components like A/C clutches, fuel injectors, windows, fans and more, while monitoring sensor responses live to catch elusive issues (even those without warning lights). Unlike budget bidirectional obd2 scanners limited to basic active tests,the D7 car fault scanner gives you full bidirectional control to run ABS pump tests, throttle position, turn fan on/off and solenoid tests, etc. No guessing, no extra fees—just smarter diagnostics
- OE-Level Ful System OBD2 Scanner with 8 Live Data Graphs: The XTOOL D7 is a pro-grade diagnostic tool that gives you full access to all vehicle systems—just like Snap-on scanners & the dealer scan tools, it delivers deep, accurate diagnostics you can trust. Easily view live data streams, retrieve freeze frame, and run active tests to pinpoint issues fast. With the ability to graph up to 8 PIDs at once, you can spot performance trends and troubleshoot like a pro. Whether you're a mechanic or car owner, with the D7 auto scanner you can stay ahead of problems and keep your vehicle running at its best
- High-value Automotive Scanner Diagnostic Tool with 36+ Special Function, Resets, Relearns, Calibrations, Adaptations & Initializations: XTOOL D7 packs 36+ common & advanced maintenance—skip the $150 shop fee for battery registration after a replacement, throttle body relearn after cleaning, or TPMS resets post-rotation, ABS bleeding after your pad changes, or Electronic Parking Brake. Need to reset your transmission after towing? Relearn a crank sensor for GM or for Dodge? Done. D7 also covered advanced functions like Ad~blue Reset, VIN Write, and many more professional OBD2 scanner functions that we can't list here. Text us your VIN + what you need and we’ll check the compatibility
- 2025 Upgraded Ver. of the XTOOL D8 Scanner: XTOOL D8S obd2 scanner diagnostic tool has packed all capabilities auto technicians would ever need for daily repair & maintenance services: Topology Mapping, 4000+ Active Tests, 38+ Rest Services, PMI, ECU Coding, Refresh Hidden Functions, Guided Functions for VAG, OE All Systems Diagnosis, FCA AUTOAUTH & CAN FD & DoIP, Export Data & Up to 8 pids Graphing, Pre/Post Scan, V2.0 Diagnostic Report, 100,000+ Car Coverage
- Upgrade Topology Mapping & Pro-level hardware: XTOOL D8S car scanner with new-added intuitive topology module mapping, equals to $1000 obd2 diagnostic scan tools. 2025 Upgraded Ver. of D8 Scanner, XTOOL D8S obd2 scanner with Android 10, 4GB RAM&64GB ROM, Quad-Core 1.8GHz CPU Processor(10X faster), 5000mAh7.3V can fast charging battery, 2.4GHz&5GHz Dual-Frequency Wi-Fi
- Advanced ECU Coding & Flash Hidden Function & PMI: XTOOL D8S obd2 scanner comes with ECU coding for Audi, for VW, for Skoda. Flash Hidden Functions to optimize vehicle performance and customize car settings, for BMW, for VW, for AUDI, for SKODA, for TOYOTA, for LEXUS, for SCION, for MAZDA, for FORD, for LINCOLN, etc. PMI for Ford, for Lincoln, for Mazda to copy data after replacing the module. Come to us with VIN to check compatibility
- Full Bi-Directional OBD2 Scanner: XTOOL D8S bi directional scan tool that can command car ECUs to perform various active tests like Injector Tests, Fuel Injector Balance, Compression Test, Cooling Fan, A/C Clutch On/Off, ABS Motor Pump, Windows/ Wipers/ Sunroof/ Doors to provide in-depth diagnostic tests and pinpoint fault causes like locating bad injector efficiently & accurately. Bi-directional scanning can improve 300% Efficiency. Note: Active Tests available vary across vehicles. Older vehicles tend to have less tests available. Please check compatibility before purchase
- Hot 38+ Special Functions: Upgraded XTOOL D8S scanner for car comes with comprehensive special functions: Oil Reset, EPB, SAS, BMS, Throttle, Injector Coding, ABS Bleed, A/T Match, Suspension, TPMS Reset, Headlight, Window, Seat, Power Balance, ABS Initialization, VSC Yaw Rate, SWS Calibration, Fuel Alcohol Content Reset, Trans Fluid Counter Reset, Idle Relearn and etc. It solves 99% of routine maintenance jobs. Note: Service do NOT work on all cars. Please come to us with VIN to check compatibility
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- Reasons to Upgrade Old Car Scanners to D8S Comprehensive Scan Tool: only $500+, but worth $1000+, Elevate Your Tech at Affordable Price: As a bidirectional professional obd2 scanner diagnostic tool, upgrade from XTOOL D7/D7S/D8, targeted for pro mechanics, workshops, home diyers, D8S provides a one-stop solution for 99% cars with 4K+ Active Tests, Topology Map All Systems Diagnosis, 38+ Resets, Advanced ECU Coding/PMI, Up to 8 PIDS Live Data Graphing, FCA/CAN FD/DoIP, Pre/Post Scan, Diagnostic Report V2.0 Sharing/Printing, 15 Languages with pre-installed English and Spanish, etc to handle complex repairs
- High-end Intelligent Topology Mapping Others in This Budget Don’t Offer: Equals to 1000 Bucks obd scanner, XTOOL D8S bidirectional scanner for car with FCA comes with new-added intuitive topography module mapping, helps to quickly and accurately diagnose issues, helps DIYers, Mechanics, Technicians save time and money on costly repairs, it's really a cost-effective and user-friendly car service diagnostic tool. Note: Not available for All Vehicles
- Advanced ECU Coding Scan Tool, PMI: XTOOL D8S professional car diagnostic scanner with ECU Coding for VW/for BMW/for BENZ, designed to unleash the hidden functions for BMW, for Ford, for Mazda, for VW/for Audi/for Skoda, for Toyota/for Lexus/for Scion, for Lincoln. You can activate the higher-level car functions to improve car performance, etc. PMI function for Ford, for Lincoln, for Mazda supports program ecu data into new modules. Note: Only for specific vehicles and specific modules, please check with VIN and module needed before purchase
- OE-Level All Systems, 4000+ Bi-Directional Control, for 150+ brands from 1996: XTOOL D8S bi directional scan tool with versatile, easy to use features can access all available vehicle modules for viewing real-time live data scream, freeze frame, ECU info, provides large DTC database and definitions, one-click g00gle search for DTC solutions, reads/clears DTCs and perform alternator/active tests to command the components to pinpoint faults, such as Fuel Trim Reset, Fuel Composition Reset, Mirror Test, Turn on/off the radiator fan, Modulate the throttle, Turn on/off the lights, sound horn, etc
- 38+ Maintenance For Mechanics/Workshop, Fix 99% with 1 Scanner: XTOOL D8s wired car scanner diagnostic tool daily repair covers almost all available Services including Oil Reset, EPB, SAS, BMS Reset, ABS bleed, Throttle Reset, Air Suspension, Injector Coding, Power Balance, Headlight, Transmission Adaptation, Fuel Trim Learn, Crank Sensor Relearn, Zero Point Calibration, Language Change, A/F Settings, Stop/Start Reset, Crankshaft Sensor Relearn, TPMS, etc. It helps to reset warning lights after repair. NOTE: Services do NOT work on all cars. Check compatibility with VIN and functions before purchase
- 2025 Newest Upgraded FCA Wireless Car Diagnostic Scanner Puts $2,000 Scan Tools to Rest: Upgrade Ver. of D8BT/D7W, wireless ver. of D8S, XTOOL D8W obd2 scanner diagnostic tool targeted for professional US mechanics/workshops/family garage, with 4+64 GB high-end hardware, 20X faster Built-in WIFI connection, More Stable than BT, packs high-level comprehensive, easy to use features: Topology Mapping, ECU Coding, Guided Functions, PMI Function, 4K+ Active Tests, All System Diagnosis, 38+ Maintenance and more, CAN FD/DoIP, Pre/Post Scan, Diagnostic Report V2.0, etc. offers the “dealership” diagnosis, isn’t it a Top Pick Scan Tool in this budget
- Super Powerful WI-FI Communication, Extraordinary Built-in Wireless Capability: The WI-FI connection, the advanced version of BT, enables the D8W car scanner diagnostic tool to connect directly to vehicles more quickly, easily by simply plugging in the VCI, with the built-in Wi-Fi inside. No additional WiFi signal is required. Its Max high-speed 64 Mbps transmission speed, 33 ft-66 ft or further diagnostic distance, and stable connectivity, makes it the winner surpasses traditional BT scanners, more stable, faster, supports longer distance, convenient, and easy to plug and play
- Topology Mapping/OE-Level Full Systems Diagnostics/Bi Directional Scan Tool/4000+ Active Test: D8W topology scanner for car with FCA can scan, display all modules with a color topology structure, and view faults at a glance, comparable to other $1,200 to $2,000 scan tools in the market. It also features full-featured bidirectional ability such as Compression Test, Mirror/Sunroof Test, etc., save costs from "dearlership", covers more vehicles for Chrysler 2018+. Please check compatibility with us before purchase
- Advance ECU Coding/ECU Configuration/Guided Function/PMI: XTOOL D8W advanced automotive scanner diagnostic tool has the abilities to perform ECU Coding for VW/for Audi/for Skoda/for BENZ/for BMW/for Mitsubishi are designed to unleash the hidden function like turn off the seat belt buzzer and improve car performance. Guided functions for VW/for Audi/for Skoda/for BMW. New launched PMI function for Ford, for Lincoln, for Mazda supports program module data into new modules to finish replacement. Note: Please check compatibility with VIN, and Modules needed to program
- 38+ Services/Calibration/Initialization/Matching/Relearn Functions: D8W wireless bidirectional obd2 scanner with FCA performs more than 38 comprehensive service functions for 10,000+ vehicles including Oil reset, EPB, SAS, Throttle, BMS reset, ABS Bleed, injector coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Language Change, Stop/Start Reset, A/F Reset, PMI function, etc. Note: Special Functions do NOT work on all cars
This product presentation was made with AAWP plugin.
Last update on 2025-04-23 / Affiliate links / Images from Amazon Product Advertising API
