Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11359938
Complaint Date: 2020-09-19
Fail Date: 2020-09-16
Manufacturer’s Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CRUZE
Model Year: 2012
Summary
MY CAR WAS PARKED AND WHEN I WENT TO REVERSE IT IT WOULD NOT REVERSE, THEN AFTER GETTING IT REVERSE I DROVE IT AND THEN IT WOULD NOT GO OVER 23 MPH. AFTER HAVING IT LOOKED AT AND WAS TOLD THAT THE TRANNY IS BAD AT 95699. AFTER DURING MY RESEARCH I FOUND OUT THAT THE CRUZE IS NOTORIOUS FOR THE TRANSMISSION GOING OUT BETWEEN 70 K TO 90 K. THERE SHOULD EITHER BE A RECALL ON THESE, BUY BACK ETC
Read More...NHTSA ID Number: 11359937
Complaint Date: 2020-09-19
Fail Date: 2020-09-17
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EXPLORER
Model Year: 2015
Summary
IN LESS THAN A MONTH TIME THE CONTROL ARMS AND BACK TIE ROD ENDS SNAPPED COMPLETELY WHILE JUST DRIVING ON NORMAL FLAT ROADS. COSTING $1,000'S IN DAMAGE REPAIRS . THE WHOLE BACK END GAVE OUT SWERVING MY WHOLE VEHICLE WHILE I HAD CHILDREN IN IT.
Read More...NHTSA ID Number: 11359936
Complaint Date: 2020-09-19
Fail Date: 2020-01-01
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: 300
Model Year: 2012
Summary
MY AIR BAG LIGHT COMES ON AND OFF, AND I NOTICE IT ONLY DOES THIS WHEN THE FRONT PASSENGER MOVES THE SEAT
Read More...NHTSA ID Number: 11359935
Complaint Date: 2020-09-19
Fail Date: 2020-09-18
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: HIGHLANDER
Model Year: 2016
Summary
MY SUV S SUNROOF SHATTERED WHILE DRIVING ON A SUBURBAN STREET WITH TWO KIDS IN CAR SEATS BEHIND ME . IT SOUNDED LIKE AN EXPLOSION . GLASS IS ALL OVER THE CAR , IT HAS TO BE TOWED AND I NEED A RENTAL CAR AND I HAVE TO FILE A CLAIM FOR MY INSURANCE NOW.
NHTSA ID Number: 11359934
Complaint Date: 2020-09-19
Fail Date: 2020-09-19
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2011
Summary
THE BRAKES RR WILL LOCK WHILE DRIVING IN THE HWY
Read More...NHTSA ID Number: 11359933
Complaint Date: 2020-09-19
Fail Date: 2020-08-22
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: COMMANDER
Model Year: 2010
Summary
THE BATTERY LIGHT CAME ON ABOUT 5 MINUTES AFTER I STARTED DRIVING THROUGH RESIDENTIAL STREETS AND ONTO A FREEWAY. I EXITED THE FREEWAY AND WENT TO THE AUTO STORE WHERE I HAD ORIGINALLY PURCHASED THE BATTERY FROM, ABOUT A YEAR AGO, WHICH IS LESS THAN 5 MILES FROM MY HOUSE. THEY TESTED MY BATTERY AND SAID THE BATTERY WAS GOOD BUT MY ALTERNATOR WAS BAD. I DROVE MY JEEP COMMANDER HOME AND PARKED IT IN THE GARAGE, PER USUAL. WHEN I EXITED MY JEEP THERE WAS NO ODOR, NO SMOKE, NO SOUND OF ANY SORTS COMING FROM UNDER THE HOOD. LESS THAN 20 MINUTES OF PARKING MY JEEP, MY JEEP WAS ON FIRE AND CAUGHT MY HOUSE ON FIRE. NO WARNING NOTHING! MY JEEP WAS 10 YEARS OLD AND JUST TURNED 103,000 MILES. I FAITHFULLY SERVICED MY JEEP AT THE LOCAL JEEP DEALERSHIP OR MIDAS. MY JEEP HAD NO PREVIOUS ISSUES OF ANY SORT (NO LOSS OF POWER, NO LEAKS, WASN'T RUNNING HOT, ETC.).
NHTSA ID Number: 11359932
Complaint Date: 2020-09-19
Fail Date: 2020-09-11
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2012
Summary
I AM CURIOUS ABOUT RECALL U04. IT HAS TO DO WITH THE SLOT CORRODING THAT HOLDS THE FROM OF THE GAS TANK. MINE HAS CORRODED AND DROPPED THE GAS TANK, I CALLED CHRYSLER AND THEY SAID MY VIN WAS NOT INCLUDED. THE RECALL CLEARLY STATES IF THE VEHICLE WAS REGISTERED IN MARYLAND AT ANYTIME THAT THE RECALL APPLIES. THIS IS DEFINITELY THE PROBLEM WITH MY TRUCK AS THE SLOT HAS CORRODED AND THE STRAP CAME DOWN DROPPING MY TANK. I WOULD SOMEHOW LIKE TO GET MY TRUCK ON THE RECALL SINCE IT CLEARLY FITS THE RECALL DESCRIPTION. THE CHRYSLER RECALL REFERENCE IS U04. WHEN I PUT IN MY VIN THIS RECALL COMES UP BUT I WAS TOLD BY CHRYSLER RECALL SERVICE MY VIN IS NOT LISTED. THE NUMBER I CALLED WAS 1-800-853-1403. I WAS DRIVING ON THE HIGHWAY AT 70MPH WHEN MY GAS TANK DROPPED. I BOUGHT MY VEHICLE AT CARMAX IN MARYLAND
NHTSA ID Number: 11359931
Complaint Date: 2020-09-19
Fail Date: 2019-02-06
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: VERSA
Model Year: 2013
Summary
THE TRANSMISSION WENT OUT WHILE GOING UP A BRIDGE. THIS IS A KNOWN ISSUE TO THESE VEHICLES WITH THE TRANSMISSION TYPE. IT IS UNABLE TO BE REPAIRED DUE TO THE HIGH COST OF THIS TRANSMISSION TYPE. SINCE THIS HAS BEEN A KNOWN ISSUE, IT SHOULD BE COVERED UNDER RECALLS.
Read More...NHTSA ID Number: 11359930
Complaint Date: 2020-09-19
Fail Date: 2020-06-15
Manufacturer’s Name: Tesla, Inc.
Vehicle/Equipment Make: TESLA
Vehicle/Equipment Model: MODEL S
Model Year: 2014
Summary
TOUCH SCREEN INTERFACE TO MANY CONTROLS DOES NOT POWER UP FOR PAST 3 MONTHS SINCE EARLY JUNE 2020. TURN SIGNAL DOES NOT OPERATE, AIR CONDITIONING CONTROLS NOT AVAILABLE, CAR CHARGE RATE IS DEFAULTED TO 8 AMPS ONLY - THINK THIS PREVENTS ROAD TRIPS AS CHARGING WOULD TAKE FULL DAY TO CHARGE, WAITING FOR REPAIR.FROM TESLA FOR 3 MONTHS AND FINALLY HAVE SCHEDULED REPAIR AFTER MULTIPLE ATTEMPTS TO PUSH THIS.
NHTSA ID Number: 11359929
Complaint Date: 2020-09-19
Fail Date: 2020-09-18
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: OUTBACK
Model Year: 2018
Summary
A LONG CRACK FORMED FROM THE TOP LEFT SIDE WINDSHIELD HAS FORMED. WE GOT THIS CAR FROM THE DEALERSHIP AND WITHIN 15 MINUTES OF DRIVING HOME A CRACK HAD FORMED. NO INDICATION OF DEBRIS HIT. WE HEARD A SMALL POPPING SOUND AND NOTICED THE CRACK WHEN WE GOT HOME.
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