Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11750765
Complaint Date: 2026-07-16
Fail Date: 2026-06-12
Manufacturer Name: Chrysler
(FCA US, LLC)
Vehicle Make: CHRYSLER![]()
Vehicle Model: PACIFICA
Model Year: 2018
Summary
Engine only stalls out when stopped on roadway while driving. Vehicle also does not start up after it has been driven and is parked. It takes 10 minutes or longer to get the vehicle to start again. Check engine light comes on every time when these two situations happen, which it happens periodically. Sometimes it's 2-3 times a day, sometimes, once every two days. Once it starts back up the engine light turns off. I've taken it to 2 reputable shops and neither of them found any issues as they could not replicate the issue, the engine light is not on, and there are no codes displayed. I now have a date for a inspection which includes a test drive with the dealership.
Read More...NHTSA ID Number: 11750764
Complaint Date: 2026-07-16
Fail Date: 2026-07-14
Manufacturer Name: Chrysler
(FCA
US, LLC)
Vehicle Make: ALFA ROMEO![]()
Vehicle Model: GIULIA
Model Year: 2017
Summary
While driving in the dark, the car's headlamps extinguished multiple times for 1-2 seconds over the course of about 15 minutes. The headlamp switch was in the "Auto On-Off" position. I eventually turned the headlamp switch to the "On" position and the incident did not repeat for the next 45 minutes while driving home. The next day I examined the ambient light sensor located at the rearview mirror console behind the windshield. The glass was clean and without water or bug debris. I tested the "Auto On-Off" function by placing a towel over the ambient light sensor, and it correctly controlled the on-off function of the headlamps. Similar incidences are reported on a popular Alfa Romeo
forum at [XXX]. However, I cannot find that any TSB or Recall has been issued. I have not had a dealer examine the vehicle. The vehicle is a MY 2017 Alfa Romeo
Giulia Ti VIN [XXX] and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID Number: 11750763
Complaint Date: 2026-07-16
Fail Date: 2026-06-15
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD
Vehicle Model: EXPEDITION
Model Year: 2018
Summary
I noticed a loud rattle when starting my 2018 Ford
Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission
at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assistance. I have maintained this vehicle with oil changes, fluid changes, tire and brake maintenance for the life of the vehicle. I would like the NHTSA to investigate Ford for a recall of the cam phasers and effected parts since this is a known and prominent issue that also impacts road safey.
NHTSA ID Number: 11750762
Complaint Date: 2026-07-16
Fail Date: 2026-06-15
Manufacturer Name: Toyota
Motor Corporation
Vehicle Make: TOYOTA![]()
Vehicle Model: RAV4
Model Year: 2016
Summary
Intermittent stalling in various conditions including idling, highway driving and city driving.
Read More...NHTSA ID Number: 11750761
Complaint Date: 2026-07-16
Fail Date: 2026-07-16
Manufacturer Name: Chrysler
(FCA US, LLC)
Vehicle Make: JEEP![]()
Vehicle Model: GRAND CHEROKEE
Model Year: 2015
Summary
I got into the car and noticed the front passenger head rest was not seated correctly and had extended forward. As soon as I moved the seat forward to see why, it sprung forward.
Read More...NHTSA ID Number: 11750760
Complaint Date: 2026-07-16
Fail Date: 2026-07-01
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2017
Summary
A strong exhaust smell comes through the cabin during acceleration at speeds higher than 35 mph. Worries us for possible co2 exposure coming through if exhaust smell can come through. But ford dealership has said it passes the recall standards. Still uneasy
Read More...NHTSA ID Number: 11750759
Complaint Date: 2026-07-16
Fail Date: 2026-03-25
Manufacturer Name: Grand Design RV
, LLC
Vehicle Make: GRAND DESIGN
Vehicle Model: SOLITUDE
Model Year: 2024
Summary
A crack was found in the frame above the left rear suspension spring hanger for the rear (2nd) axle on my 2024 Grand Design Influence 3803GK 5th wheel RV. This is an ongoing issue with Grand Design and other towable RV Manufacturers, investigation number PE24029. The crack was found and inspected at a manufacturers rally by Service Representatives from Grand Design and Lippert
in March of 2026. Lippert
sent a mobile technician to our home to perform repairs on 5/26/26. The repair was to grind out the crack and weld, then weld a piece of 1" x 2" steel tubing over the crack vertically between the top and bottom webs. They also welded 1" x 2" tubing for cross braces between the spring hangers (side-to-side) at all three spring hanger locations.
NHTSA ID Number: 11750758
Complaint Date: 2026-07-16
Fail Date: 2026-07-10
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD![]()
Vehicle Model: ESCAPE
Model Year: 2015
Summary
THE ENGINE STARTED RUNNING RUFF, AND STALLING AND WHITE SMOKE COMING FROM EXAUST LIKE IT EITHER A BLOWN HEAD GASKET OR A CRACK IN THE BLOCK. I CHECKED FOR OTHER CARS WITH THE SAME PROBLEM AND IT SEEMS TO BE THE SAME ISSUE. THIS SEEMS LIKE THIS WOULD BE A SAFTEY ISSUE WITH THE ENGINE STOPPING ON THE ROAD,
Read More...NHTSA ID Number: 11750757
Complaint Date: 2026-07-16
Fail Date: 2026-06-05
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPEDITION
Model Year: 2018
Summary
The infotainment screen that includes the rear backup camera stopped working intermittently and then completely. The dealer's service department identified that the APIM, a module involved in operating the screen had failed. The backup camera is a significant and necessary safety feature for such a large vehicle. The dealer ordered the new part and replaced it at significant expense. There was no warning of this issue, and the only symptom was the intermittent delay of the infotainment system turning on upon startup of the vehicle.
Read More...NHTSA ID Number: 11750756
Complaint Date: 2026-07-16
Fail Date: 2026-07-01
Manufacturer Name: Mazda
Motor Corp.
Vehicle Make: MAZDA![]()
Vehicle Model: CX-50
Model Year: 2024
Summary
I'm curious how many other Mazda
owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back. The dealer kept my vehicle for four days to monitor it, but they couldn't find anything abnormal. This started long before I had a dashcam professionally installed, so that's not the cause. I've read numerous posts on Facebook from other owners mentioning: A door module that can get wet after heavy rain and cause a parasitic battery drain. The key fob constantly communicating with the vehicle when it's within about 20 feet, potentially contributing to battery drain. I mentioned the door module issue to my dealer, but they said they had never heard of it. At this point, it's becoming incredibly frustrating. A modern vehicle shouldn't be going through batteries like this, especially when the dealer can't identify the root cause. I started to document the times that my dashboard warning pops up that the battery is low.
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