Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751019
Complaint Date: 2026-07-17
Fail Date: 2026-07-09
Manufacturer Name: General Motors
, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2021
Summary
The contact owns a 2021 Chevrolet Malibu. The contact stated that while starting the vehicle, all the lights on the instrument panel illuminated, and the engine started to choke. The Service Vehicle light remained illuminated after the other lights turned off. The engine started choking again and failed to start. The vehicle was towed to a certified mechanic and was diagnosed with an inoperable fuel pump power control module. The mechanic informed the contact about a recall associated with the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The contact stated that the failure reoccurred the next two days. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was informed of the issue and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 72,000.
NHTSA ID Number: 11751018
Complaint Date: 2026-07-17
Fail Date: 2026-06-21
Manufacturer Name: Mazda Motor Corp.
Vehicle Make: MAZDA
Vehicle Model: CX-90
Model Year: 2025
Summary
Following a period of heavy rainfall, I entered my vehicle and began to drive off when an excessive amount of water suddenly poured into the cabin from the overhead console (where the light and sunroof switches are located). To investigate the source of the leak, I opened the sunshade but found no residual water or permanent staining inside. Moving to the exterior, I verified that the sunroof was fully sealed, but I did notice an unusual gap/channel gutter between the top of the windshield and the roofline. I took the vehicle to the dealership the following day. While there, I learned that another 2026 CX-90 was brought in at the exact same time for the identical issue. The dealership's technician inspected my vehicle and found that the flap at the bottom of the sunroof drain was stuck. They cleared the debris, verified proper water flow, and cleaned the drains from the roof down as a precaution. They also advised me to avoid parking under trees. Because this is an internal gutter system, a simple clog shouldn't result in immediate, severe cabin flooding over critical electronics. This is a serious safety hazard and a design flaw. Left unaddressed, this issue poses a severe risk for electrical shorts, potential vehicle fires, and toxic mold development. This design vulnerability needs to be formally addressed by the manufacturer.
Read More...NHTSA ID Number: 11751017
Complaint Date: 2026-07-17
Fail Date: 2026-06-27
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2023
Summary
On June 27th 2026 at approximately 3am, I was driving my Chevy Silverado Trail Boss with 6.2 engine, it suffered a sudden catastrophic failure and it completely seized while in motion. There were no warning or signs given while vehicle was in motion. This resulted in an immediate highly dangerous loss of propulsion on a dark 2 lane road. The vehicle would not crank and had to be towed to Estero Bay Chevrolet.
NHTSA ID Number: 11751016
Complaint Date: 2026-07-17
Fail Date: 2026-07-11
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: CAMRY
Model Year: 2016
Summary
Odometer Fraud. The contact purchased a 2016 Toyota Camry. The vehicle was a private sale from Facebook Marketplace. The contact stated that after purchasing the vehicle, the vehicle experienced various mechanic failure. The vehicle was taken to an independent mechanic where it was discovered that there was a mileage discrepancy. At the time of the purchase, the mileage was approximately 117,000; however, it was later discovered that the mileage was 257,080.
NHTSA ID Number: 11751015
Complaint Date: 2026-07-17
Fail Date: 2026-07-05
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: TRAILSEEKER
Model Year: 2026
Summary
I went to start my 2026 Trailseeker and the 12 volt battery was dead. I contacted Subaru Roadside Assistance to jump the vehicle. After they jump started the vehicle I received the following warnings on the dash.."Brake Override Malfunction..Visit Your Dealer".."Braking Power Low..Visit Your Dealer." "Braking Power Low Stop in a Safe Place See Owners Manual." The car was un-drivable as I was unable to release the brake. I disconnected the battery cables and those warnings went away but the EV malfunction light remains on. The car was towed to the dealership and in their possession, the battery was dead again and had to be jumped by them. They said they found nothing wrong with anything. I requested a new battery and they said it would not be approved by Subaru as they found nothing wrong with the battery. I took the car home and connected a battery monitor and found..if I have the Subaru Connect app connected to the car, it drains the battery overnight. If I disconnect the battery, the battery does not drain. I did get a bad battery notification from my battery charger as I charged the battery because I would not be driving it for a couple of days. Subaru was made aware of the bd battery notification and just instructed me to take the car back to the dealership which I don't want to miss another day of work.
NHTSA ID Number: 11751014
Complaint Date: 2026-07-17
Fail Date: 2026-07-14
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: UNCHARTED
Model Year: 2026
Summary
Since 2023 starting with the Subaru Solterra and Toyota Bz4 and now in 2026 both companies have 3 models each. Toyota builds all of them for themselves and Subaru. If you do not drive these cars daily the 12 volt batteries go dead. Subaru and Toyota has continuously denied a problem and advises owners to jump it themselves or connect a battery maintainer hoping to sweep this dangerous problem under a rug. It is dangerous that can leave you stranded or if you need to go somewhere right away you can't. If you do a google search or Reddit search about 12 volt dead batteries on Subaru Solterra, Uncharted and Trailseeker you will see hundreds of complaints and with Toyota the Bz4, Bz, CH-R. Both companies deny there is a problem. My own 2 month old Subaru Uncharted was parked and not driven for 3 days and the 12 volt battery was dead and I called Subaru Roadside Assistance and he jumped it and stated it was at 3 volts, he said he has jumped a lot of Toyota EV's I thenI drove the 35 miles to the dealer and it charged while driving and it passed the test, if it was towed it would have failed but I had no way to get to the dealer. On the invoice the tech wrote "Tested 12v battery. Battery passed. Use of trickle charger if vehicle won't be driven for days is recommended". That is not an answer, it needs to be fixed with ALL Subaru and Toyota EV's. If you park outside then how to connect a trickle charger, you go on a vacation and park in a public lot and come back to a dead battery after a week. Please investigate this. There are classaction lawsuits for the 2023-2025 now and am sure the 2026's will be added. Owners are documenting everything and doing lemon law buybacks. Subaru and Toyota needs to be held accountable. In my opinion the problem is with the Battery Management System,ALL other EV's monitor the 12 volt battery voltage and when it falls to a set level the high voltage battery charges it but not Subaru or Toyota it does not monitor the voltage.
NHTSA ID Number: 11751013
Complaint Date: 2026-07-17
Fail Date: 2026-06-14
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 1500
Model Year: 2024
Summary
2024 GMC Sierra 1500 6.2 v8 had a full engine seizure while driving on the freeway. All prior recall actions had already been met (scoped and upgraded oil), within 60 days of dealership review the engine stopped working. Recall 25V-274 L87 Engine Loss of Propulsion. After a 5 hour event on the side of the road AAA towed the vehicle to the dealership where I was told it would be many months before this is returned. It took many weeks for GM to just review and approve any next service (engine needs). At this point I'm told there are 181 people also in line for an engine and they can't see where I might be in that line. So we wait.
NHTSA ID Number: 11751012
Complaint Date: 2026-07-17
Fail Date: 2026-07-15
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EDGE
Model Year: 2020
Summary
The contact owns a 2020 Ford Edge. The contact stated that the rearview camera was inoperable. There was no warning light illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
NHTSA ID Number: 11751011
Complaint Date: 2026-07-17
Fail Date: 2026-06-05
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: HIGHLANDER
Model Year: 2021
Summary
I bought the vehicle used from a Cadillac dealer in Orlando with 72700 miles on it. At approximately 75000 miles my wife and I noticed a faint whine coming from somewhere. As it worsened, I researched the issue to find that Toyota has a TSB for a manufacturing defect in the transmission. As I understand it, the transmission can fail suddenly causing a serious safety concern. I need to fix this problem as soon as possible for my family’s safety but since I am out of the warrantee period and there are class action law suits in progress I am starting here. The cost of the repair, I am told will be $9000 a $11000. There should be a safety recall for this.
NHTSA ID Number: 11751010
Complaint Date: 2026-07-17
Fail Date: 2026-06-08
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: BRONCO SPORT
Model Year: 2025
Summary
The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V340000 (Suspension). The vehicle was taken to the dealer, and the vehicle failed the inspection. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,800.
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