Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751159
Complaint Date: 2026-07-17
Fail Date: 2026-07-17
Manufacturer Name: Chrysler
(FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: TOWN AND COUNTRY
Model Year: 2015
Summary
The contact owns a 2015 Chrysler Town and Country. The contact stated that while sitting in the vehicle with the vehicle turned off, the front driver's side seat headrest exploded without warning or impact. There was no injury sustained; however, the contact had a headache afterwards. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,000.
NHTSA ID Number: 11751158
Complaint Date: 2026-07-17
Fail Date: 2026-07-15
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2019
Summary
Instrument panel cluster has malfunctioned. Spedometer, tachometer, odometer, fuel guage, oil temperature, tire pressuer, and several other dashboard displays both analog and digital are not functional. The instruments on the dashboard have gone blank and do not provide a reading when the car is powered on. As a consequence of the instrument panel cluster failure, I am unable to see my exact speed, potential vehicle warning indications, and fuel levels while operating the vehicle putting the safety of myself and others at risk. The vehichle has a history of dealership and mechanic inspections. No warning lamps, messages, or other symptoms were evident prior to the failure of the instrument panel cluster.
Read More...NHTSA ID Number: 11751157
Complaint Date: 2026-07-17
Fail Date: 2025-02-10
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: HIGHLANDER
Model Year: 2019
Summary
I am writing to formally document a series of unresolved mechanical issues with my vehicle, culminating in a complete transmission failure, and to request assistance in resolving this matter. The timeline of events is detailed below: *Winter 2024: I first noticed a persistent buzzing sound originating from the engine compartment. Because this symptom primarily occurred during low ambient temperatures, I initially attributed it to the cold weather. The mileage on this vehicle was around 50k miles. *Spring 2024: I contacted the dealership to report the noise. I was advised that the issue was likely related to a worn belt. Subsequent inspection, however, proved this diagnosis to be incorrect, and the root cause of the noise remained unresolved. *Fall 2024: The engine buzzing returned. Concurrently, a severe driveability issue emerged. On multiple occasions after shifting from Park to Drive, the vehicle failed to engage the gear properly, behaving as though it were in Neutral and preventing any acceleration. This would occur while driving and stopped at redlights, which posed a major safety concern as I was transporting my newborn and young child with me. * February 2025: The vehicle became entirely inoperable. Unfortunately, this failure occurred around 62k miles, AFTER my 60k mile warranty expired, (which i was unaware of). Given that these symptoms began during the winter of 2024 and were reported to the dealership early on, it is clear that the initial diagnostics failed to identify a developing and critical transmission defect. I conducted research and discovered this is a recurring issue with Toyota Highlanders, and other vehicles with the model UA80 transmission. Toyota posted a service bulletin, extending vehicles from 2017 & 2018 but have yet to address the 2019 through current models to date with reports of the same transmission issues.
NHTSA ID Number: 11751156
Complaint Date: 2026-07-17
Fail Date: 2026-06-30
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TAHOE
Model Year: 2022
Summary
Driving the vehicle down the highway at approximately 65 miles per hour, the check engine light came on and the engine went into limp mode, slowing immediately. Upon getting the vehicle to the left shoulder on a busy highway, the vehicle displayed "engine overheating", "battery low", and 0% oil life. A full oil and filter change had been done less than 1000 miles ago and upon checking the oil, it was at the correct level. The engine completely failed and is not being replaced at a Chevrolet dealership. I completed the recall N252494003 on March 5th, 2026 which comprised of an engine inspection, higher viscosity oil, a new oil cap, filter replacement, and owner's manual insert. The engine still failed and required replacement despite having this done.
NHTSA ID Number: 11751155
Complaint Date: 2026-07-17
Fail Date: 2026-07-09
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2016
Summary
The back up camera recall has been open since 10/2025 . I was backing up using the camera than it just went blank
Read More...NHTSA ID Number: 11751154
Complaint Date: 2026-07-17
Fail Date: 2026-07-14
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Model Year: 2027
Summary
The main infotainment screen provides the critical safety rear view display screen for the rear view camera. This is a legally required function for this vehicle, a 2027 Chevrolet Bolt RS. The failure of the screen means that a clear view towards the back of the vehicle is unavailable. Reversing without the display is hazardous and may result in hitting an object, animal, or person. Online Chevrolet customer service suggested a soft reset. This did not solve the problem. The problem has been intermittent, but is now permanent. The vehicle, which has only 500 miles and is under its new car warranty, was brought back to a Chevrolet dealer. The dealer disassembled the screen and confirmed the screen failure. The dealer does not have the part. The manufacturer doesn't have the part. The dealer is ordering it from a 3rd party. There is no estimated time for receiving the part.
NHTSA ID Number: 11751153
Complaint Date: 2026-07-17
Fail Date: 2026-07-15
Manufacturer Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL Y
Model Year: 2026
Summary
On many occasions in the year we have owned our Tesla Model Y, we have experienced sudden, unexplained braking while using the Traffic Aware Cruise Control (TACC) feature. We have experienced several near-misses of cars or semi tractor trailers rear-ending us. These incidents were avoided by quick reaction of the Tesla driver to override the TACC. I have documented several incidents using the dash camera on the car and have assembled a spreadsheet of times and places of occurrence that correspond to the videos. One Tesla service representative dismissed my complaint by saying the feature is working as designed, so nothing further was done. A representative at a different dealership acknowledged that it is a known characteristic in the current firmware and they expect it to be addressed in a future software update. As I said, we have been experiencing this for over a year. It is a clear safety hazard, not only for the Tesla driver and passengers, but also for any vehicle following who has to react to the sudden, unexpected braking.
NHTSA ID Number: 11751152
Complaint Date: 2026-07-17
Fail Date: 2023-05-26
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2016
Summary
Transmission downshifted rapidly. Wrench came on and then the transmission quit.
Read More...NHTSA ID Number: 11751151
Complaint Date: 2026-07-17
Fail Date: 2026-07-16
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2020
Summary
The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
NHTSA ID Number: 11751150
Complaint Date: 2026-07-17
Fail Date: 2026-06-30
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TRAX
Model Year: 2026
Summary
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 35 MPH, the messages “Service Stabili-track” and “Steering Assist Reduced” were displayed. The vehicle was difficult to control while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the driver's side wheel speed sensor was not properly secured in the hub. The vehicle was test-driven for six miles. The dealer properly secured the wheel speed sensor inside the hub. The bolt was replaced and repaired. The manufacturer was notified, and a case was opened. The failure mileage was approximately 32.
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