Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751419
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Ford
Motor Company
Vehicle Make: FORD
Vehicle Model: FOCUS
Model Year: 2015
Summary
Inside of door latch malfunctioned and my driver side door opened up while driving.
Read More...NHTSA ID Number: 11751418
Complaint Date: 2026-07-19
Fail Date: 2026-07-16
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: OUTBACK
Model Year: 2022
Summary
While day driving on a clearly marked interstate in slightly hazy weather from fires, the car suddenly, unprompted, steered to the left without any warning or any indicators going off. This caused the car traveling at highway speed to crash into a barrier wall, drive half way up before driver could regain control of the steering and then spun out across 4 lanes of traffic. Driver said cars lane assist was on and it was ping ponging for a moment before it suddenly steered to the left unprompted causing the crash. A witness behind stated they saw the car behave the same as did the two passengers in the car.
Read More...NHTSA ID Number: 11751417
Complaint Date: 2026-07-19
Fail Date: 2025-04-14
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: PROMASTER
Model Year: 2023
Summary
Steering Rack and Pinion failure due to corroded electrical connection plug. This occurred in april, 2025, when the van had less than 15,000 miles on it. Took the van to Blue Ridge Chrysler Dodge dealership in Abingdon Va .for Warranty repair. Plug was taken off another vehicle to put on mine aaaand dielectric grease added to hopefully keep the replacement plug from corroding too. Location of plug makes it susceptible to water infiltration, a definite design flaw that is likely to cause trouble again in the future.
NHTSA ID Number: 11751416
Complaint Date: 2026-07-19
Fail Date: 2026-06-26
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: TELLURIDE
Model Year: 2021
Summary
Children helping to unload groceries from trunk. 2 different kids have burnt their legs on exhaust pipe while leaning into car to reach.
Read More...NHTSA ID Number: 11751415
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Graco Children's Products, Inc.
Vehicle Make: GRACO
Vehicle Model: TRIOGROW
Model Year: 9999
Summary
Chest clip won’t pull tight and tethered to pull on lower anchor malfunctions when you pull it is difficult to get tight
Read More...NHTSA ID Number: 11751414
Complaint Date: 2026-07-19
Fail Date: 2026-07-18
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SUBURBAN
Model Year: 2015
Summary
Door slam caused side impact airbags to deploy
Read More...NHTSA ID Number: 11751413
Complaint Date: 2026-07-19
Fail Date: 2026-07-17
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: AVALON
Model Year: 2007
Summary
Immediately upon making a low-speed contact of my back bumper with a pole, the engine revved loudly. I attempted to go from reverse to drive to get some clearance from the pole. I then immediately attempted to put the car in park so I could get out and observe any damage. Immediately, the car accelerated extremely suddenly and quickly. I went over a curb where I had parked prior to backing up and contacting the pole. I hit a landscaping decorative boulder and a young tree. It was clear that my car was headed into the two-way street straight ahead since it was clear my breaking efforts were useless. I believe the car went airborne for a second, landed and continued straight, thankfully not hitting any vehicle or pedestrian. I saw a parked black full-size pickup truck and figured we would hit it, we did. I thought if the truck didn't stop us then we would continue into the building just beyond it. We landed on a memorial boulder next to the truck with the front end on the boulder and the rear of the car low to the ground. It was very difficult to exit the driver's door because the truck was angled so that my door wouldn't open much. It was difficult to get the door handle to actually open the door. I kept trying the lock in case it was engaged. I squeezed out praying loudly for God to help us, over and over again as I squeezed out. I thought the engine was on fire - I thought I saw smoke but later realized it was the powder from the airbags. I was trying to get to the other side of the vehicle to help my friend out. I had a hard time walking due to scraped up legs. A lady came up to me to help. I asked if my friend was ok. I asked if anyone was hit. She said he was out of the vehicle and no one was hit. I held onto her because I was very weak and shaking. I thought my chest pain was due to a heart attack. But when she coached me on my breathing I realized the pain at my sternum was from the seatbelt. I yelled, "I tried to stop, I couldn't stop, the brakes didn't work!
Read More...NHTSA ID Number: 11751412
Complaint Date: 2026-07-19
Fail Date: 2026-07-01
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: COROLLA
Model Year: 2026
Summary
Vehicle emissions out of the dashboard defroster vents deposit a sticky, chemical film onto the inside front windshield, causing severe driver vision impairment. The chemical vapor triggers immediate respiratory irritation and dizziness, presenting an imminent risk of a motor vehicle crash.Defect / Nonconformity: The vehicle suffers from a severe HVAC or interior component material failure causing toxic off-gassing. An official Toyota FTS report (RO #116504) documented dangerous TVOC levels of 9.455 mg inside the vehicle. The manufacturing defect substantially impairs the safety, use, and commercial value of the vehicle. I did not have car seats in trunk, the time completed on report is changed, they will no longer inspect car. Specialist (FTS) report explicitly logs TVOC levels at 9.455 mg (3 PPM) inside the cabin. The film on my front windows is not coming from the trunk THIS IS A KNOWN HAZARD . LITERALLY told you
NHTSA ID Number: 11751411
Complaint Date: 2026-07-19
Fail Date: 2026-02-12
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: OPTIMA
Model Year: 2013
Summary
the engine revs high and transmission wont shift and when you turn the steering wheel ya get a loud click and the steering wheels jumps
Read More...NHTSA ID Number: 11751410
Complaint Date: 2026-07-19
Fail Date: 2026-07-16
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2024
Summary
I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be towed to the dealership. The dashboard displayed “Service Hybrid Electric Vehicle System.” The vehicle has fewer than 20,000 miles. I believe this is a serious safety concern because the loss of propulsion occurred while driving, leaving me stranded in traffic. I no longer feel confident in the safety and reliability of this vehicle.
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