Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751439

Complaint Date: 2026-07-20

Fail Date: 2026-05-20

Manufacturer Name: FordeBay logo Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: FUSION

Model Year: 2009


Summary

my brakes had went out while i was driving home from work

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NHTSA ID Number: 11751438

Complaint Date: 2026-07-20

Fail Date: 2026-07-13

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: CR-V

Model Year: 2024


Summary

Hello, My name is [XXX], and I am writing to bring an urgent matter to your attention. Recently, I had a concerning incident with my vehicle. After parking the car to drop my son off at his lessons, I stepped out of the vehicle and removed him from the back seat. Within about 40 seconds, the rear window of the car suddenly exploded without any apparent cause. There was no prior damage to the window, and nothing struck it or was forced against it. The glass simply shattered right in front of my eyes. Thankfully, neither my son nor I were injured, but I found multiple pieces of glass in the rear passenger area. This could have been extremely dangerous had we been driving at the time. I took the car to the dealership immediately, but they refused to investigate the cause and dismissed my claim entirely, leaving me to handle the repairs on my own. I’m very concerned about this malfunction and would like a thorough investigation, as this could happen to other families and lead to more serious consequences, especially if the vehicle is in motion. Thank you for your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11751437

Complaint Date: 2026-07-20

Fail Date: 2026-07-12

Manufacturer Name: MazdaeBay logo Motor Corp.

Vehicle Make: MAZDAeBay logo

Vehicle Model: CX-70

Model Year: 2026


Summary

Blind Spot Monitor detecting phantom objects at highway speeds with no other vehicles around. Speeds between 69-75mph. Right Passenger side blind spot light turns for up to 20 seconds, turns off, then turns on again.

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NHTSA ID Number: 11751436

Complaint Date: 2026-07-19

Fail Date: 2026-07-18

Manufacturer Name: HondaeBay logo (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: CR-V

Model Year: 2024


Summary

While driving on the highway, the driver's side rear passenger window exploded. Only vehicle near me was a pickup truck starting to pass me on the driver's side. The window was open about 2", as well as the driver's window. It sounded like a blast went off next to the car and I saw glass flying across the back seat. It even landed in the compartment behind the seats

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NHTSA ID Number: 11751435

Complaint Date: 2026-07-19

Fail Date: 2026-07-14

Manufacturer Name: KiaeBay logo America, Inc.

Vehicle Make: KIAeBay logo

Vehicle Model: OPTIMA

Model Year: 2018


Summary

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

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NHTSA ID Number: 11751434

Complaint Date: 2026-07-19

Fail Date: 2026-04-17

Manufacturer Name: Ford Motor Company

Vehicle Make: FORDeBay logo

Vehicle Model: MUSTANGeBay logo

Model Year: 2026


Summary

My MustangeBay logo prevented me out of nowhere from going over 80, no warning or driver assistance system were active when the incident happened, this car is brand new only 4k miles when it happened, i pulled over to gas station and restarted it, it didnt fix the issue until i let it sit for 20 mins near the gas station their is some kind of glitch in the system and it never happened since but its always in the back of my mind, other owners in 24/25 also reported same issue.

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NHTSA ID Number: 11751433

Complaint Date: 2026-07-19

Fail Date: 2026-07-17

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: JEEPeBay logo

Vehicle Model: WRANGLER

Model Year: 2023


Summary

On numerous instances now, while travelling at highway speeds a small bump or uneven surface will cause the vehicle to experience the "JeepeBay logo Death Wobble" and will violently shake the entire vehicle out of control unless a rapid deceleration and / or stoppage occurs. I have brought it to a dealer who indicates that they were not able to reproduce the "Shimmy" (they also were unable to perform my safety recalls spite have the vehicle for several days in a row). There is a clear shake, wobble, shimmy, or whatever that is easily reproducible at highway speeds of 50 mph or greater.

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NHTSA ID Number: 11751432

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: SubarueBay logo of America, Inc.

Vehicle Make: SUBARUeBay logo

Vehicle Model: TRAILSEEKER

Model Year: 2026


Summary

The 2026 SubarueBay logo Trailseeker, SubarueBay logo Solterra, and the ToyotaeBay logo Equivalents have a parasitic battery drain issue that will leave you stranded. Something causes the DCM to continue to pull from the battery when the car is off and after a few days will completely drain the 12V Battery System. This can damage the 12V Battery system and poses a safety issue as that is the computer system that maintains the traction battery system along with all the safety features.

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NHTSA ID Number: 11751431

Complaint Date: 2026-07-19

Fail Date: 2026-07-19

Manufacturer Name: HyundaieBay logo Motor America

Vehicle Make: HYUNDAIeBay logo

Vehicle Model: TUCSON

Model Year: 2024


Summary

This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.

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NHTSA ID Number: 11751430

Complaint Date: 2026-07-19

Fail Date: 2026-05-15

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: CAMRY SOLARA

Model Year: 2006


Summary

You have this… I am informing you that I am moving forward with pursuing legal representation and am onboarding THE SIMON LAW FIRM, P.C. In [XXX] to manage my claim. Moving forward , I request that any upcoming physical inspections as well as the raw BoscheBay logo.cdr date generated by [XXX], be coordinated in conjunction with my incoming legal counsel . Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
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XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU Coding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
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2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
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