Complaints List

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.



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NHTSA ID Number: 11751459

Complaint Date: 2026-07-20

Fail Date: 2026-07-18

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: ODYSSEY

Model Year: 2025


Summary

auto idle stop/start system malfunctions intermittently. The car will shut off at a red light/stop sign then will not automatically restart. Will require shifting to park and restarting the car at the intersection.

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NHTSA ID Number: 11751458

Complaint Date: 2026-07-20

Fail Date: 2026-07-19

Manufacturer Name: ToyotaeBay logo Motor Corporation

Vehicle Make: TOYOTAeBay logo

Vehicle Model: RAV4

Model Year: 2013


Summary

ToyotaeBay logo issues a Customer Support Program Notification regarding paint peeling on vehicles with factory applied Blizzard Pearl or Super White paint. The original expiration date was December 11, 2022 with secondary expiration being 10 years after first use, in my case October 14, 2023. Within the period I had 3 different parts of my car repainted due to peeling paint. On July 19, 2026, paint began peeling again on the roof which is one of the panels that was repainted. I contacted ToyotaeBay logo Customer Care and their response was that the program was closed and no one could reopen the issue. I feel that the 10 year time was just an arbitrary deadline and since this issue had already been repaired once, the issue should be resolved again.

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NHTSA ID Number: 11751457

Complaint Date: 2026-07-20

Fail Date: 2026-03-15

Manufacturer Name: HondaeBay logo (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: CIVIC

Model Year: 2016


Summary

The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds, the steering wheel became difficult to turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

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NHTSA ID Number: 11751456

Complaint Date: 2026-07-20

Fail Date: 2026-07-01

Manufacturer Name: General MotorseBay logo, LLC

Vehicle Make: GMCeBay logo

Vehicle Model: YUKON

Model Year: 2021


Summary

The contact owns a 2021 GMCeBay logo Yukon. The contact stated that while driving at slow speeds from 2 - 30 MPH, the vehicle hesitated and bucked while accelerating and switching between 4- and 8-cylinders operation. The vehicle was taken to the local mechanic who installed a part used to override the engine cylinder mode, and the engine only operated using 8 cylinders. No further information was available. The manufacturer and local dealer were not contacted about the failure. The failure mileage was 102,000.

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NHTSA ID Number: 11751455

Complaint Date: 2026-07-20

Fail Date: 2026-07-17

Manufacturer Name: BMWeBay logo of North America, LLC

Vehicle Make: BMWeBay logo

Vehicle Model: 328I

Model Year: 2007


Summary

Hello I contacted bmweBay logo about a recall on my vehicle and made an appointment the gentleman I spoke with at first did the whole recall appointment. He wasn’t there on the day of and the other technician refused to conduct the recall repair and very rudely said to me you either pay $500 for diagnosing or you come pick up your car now otherwise I will charge you $200 daily storage he said the car didn’t start I told him yes of course is due to that recall which caused a meltdown leading to smoke coming in from the vents cutting all power to car . This guy refused to understand the situation and was really rude he said I have til the end of today to pick up the car and he disregard my appointment and refuse to fix it. So I call my AAA tow truck to pick up my vehicle and the refused to release it so now my car isn’t getting fixed and it’s being hold hostage

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NHTSA ID Number: 11751454

Complaint Date: 2026-07-20

Fail Date: 2026-07-18

Manufacturer Name: GracoeBay logo Children's Products, Inc.

Vehicle Make: GRACOeBay logo

Vehicle Model: SNUGRIDE SNUGFIT

Model Year: 9999


Summary

No one was harmed. We have been using the car seateBay logo for 9 months, assuming it is latched into the base correctly when we hear a click. We have a second interchangeable GracoeBay logo infant carriereBay logo car seateBay logo in a second car but it was hardly used. While we were removing both seats to try out new convertible car seatseBay logo, we noticed that the hooks on the carriereBay logo shell of the snugride snugfit are missing or pushed into the holes, where the hooks on the other GracoeBay logo seat are present. When we attached the other carriereBay logo shell to the base, it became clear that the snugride snugfit carriereBay logo shell has not been latched in correctly this whole time. We are now using the other safe seat with the hooks in place. I have not contacted the manufacturer but I will do so today. The car seateBay logo is available for inspection.

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NHTSA ID Number: 11751453

Complaint Date: 2026-07-20

Fail Date: 2026-06-22

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: JEEPeBay logo

Vehicle Model: CHEROKEE

Model Year: 2020


Summary

Pulling into gas station and power steering went out when pulling in, almost hit pump. Not only did it now need a new power steering rack but the clock springeBay logo had to be replaced to program it

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NHTSA ID Number: 11751452

Complaint Date: 2026-07-20

Fail Date: 2026-07-19

Manufacturer Name: HyundaieBay logo Motor America

Vehicle Make: HYUNDAIeBay logo

Vehicle Model: TUCSON

Model Year: 2025


Summary

Infotainment cluster going black. HyundaieBay logo refuses to provide vehicle & won’t diagnose issue even after making appt.

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NHTSA ID Number: 11751451

Complaint Date: 2026-07-20

Fail Date: 2026-05-28

Manufacturer Name: ChryslereBay logo (FCAeBay logo US, LLC)

Vehicle Make: DODGEeBay logo

Vehicle Model: CHALLENGEReBay logo

Model Year: 2011


Summary

2011 DodgeeBay logo ChallengereBay logo RT (5.7L Hemi, <75,000 miles).In 2016, Safety Campaign P01 (Timing Chain and Guide) was performed on my vehicle. On May 28th, while traveling at 70 mph on the highway, the timing chain snapped entirely, leaving me stranded and causing catastrophic internal engine damage.

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NHTSA ID Number: 11751450

Complaint Date: 2026-07-20

Fail Date: 2026-07-17

Manufacturer Name: Honda (American HondaeBay logo Motor Co.)

Vehicle Make: HONDAeBay logo

Vehicle Model: PILOT

Model Year: 2023


Summary

I had two time between the week of June 30 th to July 4 thank July 13 to July 16 th on the excessive heat days my car was making a lot of sound from driving side as well full vibrations on steering and floor I went to page Honda dealer ship they said short block problem and they they are raising request to Honda my mileage is 58800 2023 Honda pilot bought in May 2023 which is under power train warranty but did not receive any email or any paperwork from Honda dealer ship.

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Recalls List


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