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September 9, 2020 NHTSA CAMPAIGN NUMBER: 20E065000
Pintle Hooks may not Stay Latched
If the pintle hook comes unlocked, the towed vehicle may separate, increasing the risk of a crash.
NHTSA Campaign Number: 20E065
Manufacturer Horizon Global
Components TRAILER HITCHES
Potential Number of Units Affected 15,258
Summary
Horizon Global (Horizon) is recalling certain U-Haul 4204, Draw-Tite 63010, 63011 and 63012 and Reese Towpower 6301142, 741161142, 74115, 7411542, 74116, 74117, and 7411742 Ball and Pintle Hook combination sold between November 2019 and August 2020. Due to an out of position pivot hole on the base component, there may be reduced engagement between the T-latch and the base, possibly preventing the upper moveable jaw from securely locking in the closed position.
Remedy
Horizon will work with dealers and distributors to notify owners, and replace the affected pintle hooks, free of charge. The recall began November 3, 2020. Owners may contact Horizon customer service at 1-877-973-7871.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
RECALL NO. 20E065
October 2020
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Horizon Global Americas Inc. (Horizon Global) has decided that a defect which relates to motor vehicle safety exists in certain UHaul, Draw-Tite, TowReady and Reese Towpower brand Ball & Pintle Hook Combination products listed below. Horizon is conducting a voluntary safety recall to address the issue. We are notifying you because distribution records indicate that you may have purchased one of these products.
WHAT IS THE PROBLEM?
Due to a process change at the supplier in effect during a specified production period, a pivot hole on the base component of some of these products may be out of position, resulting in less engagement between the T-latch and the base. This condition, if present, can prevent the upper moveable jaw from locking securely in the closed position. If the T-latch engagement is sufficiently reduced, there is a risk of opening and separation of the trailer from the towing vehicle, increasing the risk of a crash.
WHAT PRODUCTS ARE INVOLVED?
This recall involves the following products:
| Brand | Part Number | Description | Available for Sale by Retailers | Date Code on Base Mounting Surface (if applicable) |
| U-Haul | 4204 | Pintle Hook w/ 2-5/16″ Ball | January 1, 2020 August 31, 2020 | SM011941 to SM012023 |
| TowReady | 63010 | Pintle Hook w/1-7/8″ Ball | March 1, 2020 August 31, 2020 | SM011941 to SM012023 |
| Draw-Tite | 63011 | Pintle Hook w/2″ Ball | May 1, 2020 August 31, 2020 | SM011941 to SM012023 |
| Draw-Tite | 63012 | Pintle Hook w/2-5/16″ Ball | November 1, 2019 August 31, 2020 | SM011941 to SM012023 |
| Reese Towpower | 74115 | Pintle Hook w/1-7/8″ Ball | August 1, 2019 August 31, 2020 | Not Applicable |
| Reese Towpower | 7411542 | Heavy Duty Pintle Hook w/ 1-7/8″ Ball | August 1, 2019 August 31, 2020 | Not Applicable |
| Reese Towpower | 74116 | Pintle Hook w/ 2″ Ball | December 1, 2019 August 31, 2020 | Not Applicable |
| Reese Towpower | 74117 | Pintle Hook w/ 2-5/16″ Ball | December 1, 2019 August 31, 2020 | Not Applicable |
| Reese Towpower | 7411742 | Pintle Hook w/ 2-5/16″ Ball | January 1, 2020 August 31, 2020 | Not Applicable |
| Reese Towpower or Draw-Tite | 6301142 | Pintle Hook w/ 2″ Ball | May 1, 2020 August 31, 2020 | SM011941 to SM012023 |
| Reese Towpower | 741161142 | Pintle Hook w/ 2″ Ball | December 1, 2019 August 31, 2020 | Not Applicable |
If you purchased your product during the applicable period sho n abo e nder Available for Sale by Retailers o r product may be affected. Because not all such parts are affected by the condition, please see he WHAT YOU SHOULD DO por ion of his le er for f r her ins r c ions o de ermine he her o r par is affected and should be returned.
Products purchased after August 31, 2020 are not affected. These unaffected products will contain either (i) the number stamped on either side of the mounting flange indicating that the product has been inspected and accepted, or (ii) a date code stamped on the neck in the following format J Y WW, where J = Supplier Code, Y = Year Code (A = 2020, B = 2021, etc.), and WW = Calendar Week Number indicating that the product was manufactured after August 31, 2020. (Thus, for example, JA43 indicates that the product was manufactured during the 43rd week of 2020.) These stamps can be found on the Base of the Ball & Pintle Assembly where indicated in these photos:
WHAT SHOULD YOU DO?
Because not all of the parts listed above are defective, Horizon Global has developed inspection instructions that may be used to determine whether your product is affected by this issue. Inspection instructions (including a how-to video) are available at https://www.reeseprod.com/product-recalls or https://www.draw-tite.com/product-recalls. These websites also contain instructions for returning your part and obtaining a free replacement if your unit is determined to be defective.
If you are unable to perform the inspection or if you would prefer to have the inspection performed for you, please contact Horizon Global for additional assistance.
QUESTIONS?
If you have questions regarding this recall, please contact Horizon Global at 1-877-973-7871 or customerserviceleadership@horizonglobal.com. If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
* * *
Horizon Global is taking this action in the interest of your safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.
Sincerely,
Campaign Administrator
Horizon Global Americas Inc.
IMPORTANT SAFETY RECALL
RECALL NO. 20E065
October 2020
Dear Valued Customer:
We are writing to inform you that Horizon Global is conducting a voluntary safety recall of the Ball & Pintle Hook Combination products listed below.
WHAT IS THE PROBLEM?
Due to a process change at the supplier in effect during a specified production period, a pivot hole on the base component of some of these products may be out of position, resulting in less engagement between the T-latch and the base. This condition, if present, can prevent the upper moveable jaw from locking securely in the closed position. If the T-latch engagement is sufficiently reduced, there is a risk of opening and separation of the trailer from the towing vehicle, increasing the risk of a crash.
WHAT PRODUCTS ARE INVOLVED?
This recall involves the following products (excluding private label or retailer-specific products, whose distributors have been notified separately) which you may have purchased:
| Brand | Part Number | Description | Shipped to Horizon Customers | Date Code on Base Mounting Surface (if applicable) |
| TowReady | 63010 | Pintle Hook w/1-7/8″ Ball | March 1, 2020 August 31, 2020 | SM011941 to SM012023 |
| Draw-Tite | 63011 | Pintle Hook w/2″ Ball | May 1, 2020 August 31, 2020 | SM011941 to SM012023 |
| Draw-Tite | 63012 | Pintle Hook w/2-5/16″ Ball | November 1, 2019 August 31, 2020 | SM011941 to SM012023 |
| Reese Towpower | 74115 | Pintle Hook w/1-7/8″ Ball | August 1, 2019 August 31, 2020 | Not Applicable |
| Reese Towpower | 74116 | Pintle Hook w/ 2″ Ball | December 1, 2019 August 31, 2020 | Not Applicable |
| Reese Towpower | 74117 | Pintle Hook w/ 2-5/16″ Ball | December 1, 2019 August 31, 2020 | Not Applicable |
Products received after August 31, 2020 are not affected. These unaffected products will contain either (i) the number “ ” stamped on either side of the mounting flange indicating that the product has been inspected and accepted, or (ii) a date code stamped on the neck in the following format “J Y WW,” where J Supplier Code, Y Year Code A , B
2021, etc.), and WW = Calendar Week Number indicating that the product was manufactured after August 31, 2020.
(Thus, for example, JA43 indicates that the product was manufactured during the 43rd week of 2020.) These stamps can be found on the Base of the Ball & Pintle Assembly where indicated in these photos:
WHAT SHOULD YOU DO?
(a) Product Remaining in Your Inventory: All product received on or before August 31, 2020 should be quarantined and returned to Horizon Global per the Horizon return/refund policy. Products received after August 31, 2020 are not covered by this recall. Note: Federal law prohibits the sale of recalled product.
(b) Products You Sold to Other Resellers: If you sold the recalled products to reselling customers (such as installers and retailers), you must forward a copy of this letter and the attached NHTSA-approved consumer letter to them within five (5) business days of receipt. They should contact Horizon at 1-877-973-7871 or customerserviceleadership@horizonglobal.com to arrange for the return of the product. They should also review their sales records and send a copy of the enclosed consumer letter to any consumer purchasers.
(c) Products You Installed or Sold to Consumers: You must immediately check your sale records to identify any consumers who purchased one of the above-listed products during the referenced period and send those purchasers a copy of the enclosed NHTSA-approved owner letter. The letter advises consumers of the issue and provides instructions for determining whether their unit is affected by this condition.
If a consumer brings a potentially defective unit to one of your locations, please provide the consumer with a copy of the enclosed NHTSA-approved owner notification letter. Owner inspection instructions (including a how-to video) are available at https://www.reeseprod.com/product-recalls or https://www.drawtite.com/product-recalls to assist in determining if the product is defective. These websites also include a Recall Registration process for the replacement / return of defective units.
* * *
Please contact Horizon Global Customer Service at 1-877-973-7871 or customerserviceleadership@horizonglobal.com if you have any questions about this recall. We apologize for any inconvenience this may cause, but we are taking this action in the interest of our customers’ personal safety and satisfaction with our products. We appreciate your cooperation and prompt attention to this important matter.
Sincerely,
Campaign Administrator
Horizon Global Americas Inc.
Enclosure (Owner Notification Letter)
3 Affected Products
Equipments
| BRAND | PART NO. | PRODUCTION DATES |
| DRAW-TITE | PINTLE HOOK | |
| REESE | PINTLE HOOK | |
| U-HAUL | PINTLE HOOK | |
11 Associated Documents
Recall Quarterly Report #2, 2021-1
RCLQRT-20E065-9785.PDF 211.233KB
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Recall Quarterly Report #1, 2020-4
RCLQRT-20E065-5417.PDF 211.133KB
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Recall 573 Report – Amendment 2
RCLRPT-20E065-2211.PDF 227.892KB
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Recall 573 Report – Amendment 3
RCLRPT-20E065-6078.PDF 227.7KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20E065-8694.pdf 291.481KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20E065-4024.pdf 301.403KB
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Defect Notice 573 Report
RCLRPT-20E065-5513.PDF 231.01KB
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Recall Acknowledgement
RCAK-20E065-5530.pdf 302.116KB
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Recall Quarterly Report #3, 2021-2
RCLQRT-20E065-9307.PDF 211.32KB
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Recall Quarterly Report #4, 2021-3
RCLQRT-20E065-9368.PDF 211.423KB
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Recall Quarterly Report #5, 2021-4
RCLQRT-20E065-8717.PDF 211.54KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20E065&docType=RCL
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- ★CAPACITY: Towing weight for the Pintle Hook is 10 Ton hitch; Towing 20000 lbs capacity; It will fit hitch towing ring with a diameter of 2-1/2 inches;
- ★MATERIAL: Made from a very strong and durable forged steel construction; It’s going to feature a rust resistant finishes, it has a high abrasion resistance finish on the actual Pintle Hook;
- ★MEASUREMENT: The entire hitch measures 14-1/2 inches long; Length from center of hitch pin hole to to center of Pintle Hook is 10”;
- ★HANDY: Pin and clip at the top, that is tethered so that way you don’t have to worry about misplacing that or losing it;
- ★EASY TO USE: The Pintle Hook used with a receiver ring.
- VERSATILE TOWING - This ball and pintle hitch combination equips your pickup truck for heavy-duty towing jobs. The 2-5/16-inch diameter ball can be coupled to a 2-5/16-inch trailer coupler or a lunette ring with a 2-1/2-inch to 3-inch inside diameter
- CONVENIENT FIT - For maximum convenience and an easy installation whenever needed, this pintle hitch features a 2-1/2-inch x 2-1/2-inch shank to fit virtually any industry-standard 2-1/2-inch hitch receiver
- DEPENDABLE STRENGTH - This ball and pintle hook combo is rated for a pintle capacity of 20,000 lbs., a ball capacity of 20,000 lbs. and a tongue weight capacity of 4,000 lbs. The body is constructed from solid forged steel
- SECURE CONNECTION - To ensure a reliable connection to your trailer, this pintle hitch comes with a spring-loaded arm. The arm locks down onto the hitch ball and can be secured with the included safety pin
- WEATHER-RESISTANT - This ball and pintle hook hitch is shielded in a highly durable powder coat finish for long-lasting resistance to rust, chipping and UV damage, in spite of rain, snow, mud and other outdoor elements
- HEAVY-DUTY TOWING. This lunette ring provides a heavy-duty towing connection between your truck and trailer. It securely couples to a pintle hitch or clevis bar and is commonly used for construction, agriculture and military applications
- RELIABLE STRENGTH. For maximum confidence on the job, this lunette ring is rated to tow 24,000 lbs. gross trailer weight (limited to lowest-rated towing component)
- VERSATILE FIT. This lunette ring hitch features an inside diameter of 3 inches to fit a wide variety of pintle hitch options. It can be coupled to most pintle hooks and ball and pintle hitch combinations (sold separately)
- SECURE INSTALL. For a solid installation, this pintle hitch lunette ring is designed to mount onto a CURT lunette ring channel with the bolt kit #48620 (2-inch bolt pattern, sold separately). A channel mount also allows for flexible height adjustment
- TOUGH BUILD. This lunette ring is constructed from solid forged steel for superior strength. It comes with a raw steel finish for ready painting as needed
- VERSATILE TOWING - This pintle hook hitch equips your truck to tackle heavy-duty towing jobs in construction, agriculture, military settings and more. The pintle hook can be coupled to virtually any lunette ring with a 2-1/2-inch to 3-inch inside diameter
- SECURE CONNECTION - To ensure a reliable connection to your trailer, this pintle hitch comes with a spring-loaded arm. The arm locks down onto the hook and can be secured with the included safety pin
- DEPENDABLE STRENGTH - This pintle hook hitch is rated for a pintle capacity of 30,000 lbs. and a tongue weight capacity of 6,000 lbs. The body is constructed from solid forged steel
- WEATHER-RESISTANT - This pintle hook is shielded in a highly durable powder coat finish for long-lasting resistance to rust, chipping and UV damage, in spite of rain, snow, mud and other outdoor elements
- EASY TO INSTALL - This pintle hitch is easy and secure to install, using the included bolt kit. It is designed to mount onto any CURT pintle mount, including an adjustable pintle hitch mounting plate for convenient height adjustment and level towing
- Easy to use latch and drop-forged steel lower jaw
- Durable and corrosion-resistant black powder coating
- More Than Just Parts: From snow and ice equipment to toolboxes, hydraulics, towing, truck and trailer hardware to our innovative lighting products-it's amazing what Buyers Products can do for your truck
- We Do Things The Right Way: We design products like we're building them for ourselves, because we are; Our teams are staffed with engineers and experts who know how to make a product exceptional
- Durable and Dependable: Founded in 1946, Buyers Products has become a leader in the truck equipment industry though our commitment to customer care, innovation, and value across our range of products
- VERSATILE TOWING - This pintle hook hitch equips your truck to tackle heavy-duty towing jobs in construction, agriculture, military settings and more. The pintle hook can be coupled to virtually any lunette ring with a 2-1/2-inch inside diameter
- CONVENIENT FIT - For maximum convenience and an easy installation whenever needed, this pintle hitch features a 2-inch x 2-inch shank to fit virtually any industry-standard 2-inch hitch receiver
- SECURE CONNECTION - To ensure a reliable connection to your trailer, this pintle hitch comes with a spring-loaded arm. The arm locks down onto the hook and can be secured with the included safety pin
- DEPENDABLE STRENGTH - This pintle hook hitch is rated for a pintle capacity of 20,000 lbs. and a tongue weight capacity of 4,000 lbs. The body is constructed from solid forged steel to promote maximum towing strength
- WEATHER-RESISTANT - This pintle hook is shielded in a highly durable powder coat finish for long-lasting resistance to rust, chipping and UV damage, in spite of rain, snow, mud and other outdoor elements
- Shank dimensions are 2" x 9"
- Plate Dimensions 5" x 7.38"
- More Than Just Parts: From snow and ice equipment to toolboxes, hydraulics, towing, truck and trailer hardware to our innovative lighting products-it's amazing what Buyers Products can do for your truck
- We Do Things The Right Way: We design products like we're building them for ourselves, because we are; Our teams are staffed with engineers and experts who know how to make a product exceptional
- Durable and Dependable: Founded in 1946, Buyers Products has become a leader in the truck equipment industry though our commitment to customer care, innovation, and value across our range of products
- 【Capacity】: Pintle Hook has a towing weight of 10 Tons which is 20,000 pounds, and a 2 inches hitch ball with a rated weight of 7,000 pounds; the size is suitable for a towing ring with a diameter of 2-1/2 inches;
- 【Material】: Made of very strong and durable forged steel structure; and it has anti-rust surface treatment, with high abrasion resistance black-e surface treatment on the Pintle Hook; The hitch ball is a steel structure with a chrome-plated layer, which will be used in the long-term; It plays an excellent role in rust and corrosion prevention;
- 【Measurement】: The diameter of the hitch ball is 2 inches; The length of the entire hitch is 15-1/2 inches; Length from the center of the hitch pin hole to the center of Pintle Hook is 12-1/2 inches;
- 【Handy】: Hitch Latch Pin on top and can be locked, so you don’t have to worry about misplacement or losing it;
- 【Easy to use】: Pintle Hook can be used with a receiver hitch ring or hitch ball couplers.
- ⭐CAPACITY: Towing weight for the Pintle Hook is 20,000 pounds 10 Ton hitch, for the 2-5/16 inch ball that gonna be rated at 12,000 pounds; It will fit hitch towing ring with a diameter of 2-1/2 inches;
- ⭐MATERIAL: Made from a very strong and durable forged steel construction; It’s going to feature a rust resistant finishes, have a high abrasion resistance black finish on the actual Pintle Hook; The hitch ball is s steel construction with the chrome plating which is going to do a great job at resisting rust and corrosion lasting a long time;
- ⭐MEASUREMENT: The ball’s diameters is 2-5/16 inch; The mount holes on the back the whole separation a part on center go in horizontal direction is 3-7/20 inch, Portrait direction is 1-3/4 inch; Those diameters of the mount holes swimming 1/2 inch; Hitch eye size;
- ⭐HANDY: Pin and clip at the top, that is tethered so that way you don’t have to worry about misplacing that or losing it;
- ⭐EASY TO USE: The Pintle Hook can be used with a receiver ring or ball coupler; Installation hardware is included, come with bolt split lock washer and nut.
- 【Capacity】: Pintle Hook has a towing weight of 5 Tons which is 10,000 pounds; the size is suitable for a towing ring with a diameter of 2-1/2 inches;
- 【Material】: Made of very strong and durable forged steel structure; and it has anti-rust surface treatment, with high abrasion resistance black-e surface treatment on the Pintle Hook; It plays an excellent role in rust and corrosion prevention;
- 【Measurement】: The length of the entire hitch is 15 inches; Length from the center of the hitch pin hole to the center of Pintle Hook is 12 inches;
- 【Handy】: Hitch Latch Pin on top and can be locked, so you don’t have to worry about misplacement or losing it;
- 【Easy to use】: Pintle Hook can be used with a receiver hitch ring.
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