Original Publication Date: July 9th, 2026

SPECIAL SERVICE CAMPAIGN 26TC03 (Remedy Notice)
Certain 2022 – 2025 Model Year RAV4
Incorrect Mass Air Flow Sensor Reading
Model / Years
2022 – 2025 RAV4

Production Period
Late November 2021 – Early April 2025

Approximate Total Vehicles
769,000

Condition
In wet conditions, water contacting the radiator in the subject vehicles after idling
for an extended period can create steam that can cause an incorrect engine sensor
reading. This can lead to a warning light, a rough-running engine, or a potential
engine stall while idling or operating at low speeds.
Remedy
Any authorized Toyota dealer will perform one of the following repairs based on
availability and Toyota’s instructions:
(1) replace the upper radiator air guide assembly FREE OF CHARGE, OR
(2) update engine software FREE OF CHARGE.
Either repair will correct the condition; both are not required.
Owner Notification
Mail
Toyota will notify owners by Early July 2026.

Tech Requirements
TIC206B – Electrical
Repair 2
Inspection/Repair
Time

Repair: .6
Parts Control at
Launch
CPOR
Parts Replacement
Rate
100%
Owner Notification
Date
Early July 2026
Salvaged Title Eligible
YES

Toyota App
Vehicles involved in this Special Service Campaign will be visible in the Toyota App at time of announcement.
Customer Contacts
Customers may contact your dealership with questions regarding this Special Service Campaign. Please
welcome them to your dealership and answer any questions that they may have. An FAQ is provided to
assure a consistent message is communicated.
Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement
Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern
Time.

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Media Contacts
It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all
media contacts must be directed to the Toyota Newsroom https://pressroom.toyota.com.

Special Service Campaign Contents
Service Department ..................................................................................................................................... 2
Parts Department ........................................................................................................................................ 4
Frequently Asked Questions ........................................................................................................................ 4
Policies And Procedures ............................................................................................................................... 5

Service Department
Warranty Reimbursement Procedure

Op Code

Description
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Flat Rate Hours

26TC03R1
TBD
•

Replacement of Guide, Radiator Air, No.2
Reprogramming of "EFI-ECU" (Currently Not Available)

0.6
TBD

The flat rate times include 0.1 hours for administrative cost per unit for the dealership.

Salvage Title Vehicles
Every attempt should be made to complete an open Special Service Campaign when circumstances permit,
unless noted otherwise in the SSC dealer letter.
Remedy Procedures
Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service
Campaigns on the vehicle during the time of appointment.
Emissions Repair Procedures for California Dealers
As this Special Service Campaign includes emission relevant parts, California dealers are requested to fill out
the Vehicle Emissions Recall – Proof of Correction form and affix an Authorized Modification Label to the
vehicle after repairs have been completed.
The vehicle owner may require the Proof of Correction form
for vehicle registration renewal. It is important to note that
the forms are an official state document and blank forms
must be secured to prevent misuse.
Please complete the form and provide it to the owner. The
first non-completed VINs will be submitted to the
California state DMV by early September 2026. If the
vehicle owner’s warranty claim will not be processed and
paid prior to this date, please be sure to complete a form
and provide it to a California owner.
Install the Authorized Modifications Label after the repairs
have been completed. Using a permanent marker, fill out
the label and affix it to the location under the hood as
indicated.
Form booklets and Authorization Labels can be ordered
from the MDC (Booklet material number 00410-92007,
Label material number 00451-00001-LBL ).

Repair Quality Confirmation
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The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have
the repair performed correctly, please designate at least one associate (someone other than the individual
who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.
Technician Training Requirements
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing
this repair are required to successfully complete the most current version of the E-Learning course “Safety
Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly;
technicians performing this repair are required to have completed the following courses]
• TIC206B - Electrical Repair 2

Parts Department
Parts Information
At the time of launch, parts for this campaign can be ordered in Campaign Part Order Request (CPOR) on
Service Lane. Please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering
information as part controls can be adjusted throughout the life of the campaign.
Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer
Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For
MAC code D, refer to the MAC report for further instructions.
Part Number
04006-0210R

Description
GUIDE, RADIATOR AIR, NO.2

Quantity
1

Once the software update becomes available, part replacement will no longer be required.

Frequently Asked Questions
Q1: What is the condition?
A1: In wet conditions, water contacting the radiator in the subject vehicles after idling for an extended
period can create steam that can cause an incorrect engine sensor reading. This can lead to a
warning light, a rough-running engine, or a potential engine stall while idling or operating at low
speeds.
Q1a: What should be done if the condition is experienced?
A1a: If you experience this condition, contact your Toyota Dealer for assistance.
Q2: What is Toyota going to do?
A2: Any authorized Toyota dealer will replace the upper radiator air guide assembly FREE OF CHARGE.
Toyota is currently developing software that will correct the condition without requiring replacement
of the upper radiator air guide assembly. Once updated Software is available, any authorized Toyota
dealer will update the software FREE OF CHARGE.
Please note that if the upper radiator air guide assembly is replaced under this Special Service
Campaign, the software update will not be needed.
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Q3: Which and how many vehicles are covered by this Special Service Campaign?
A3: There are approximately 769,000 vehicles covered by this Special Service Campaign.
Model Name

Model Year

Production Period

RAV4

2022-2025

Early November 2021 – Early April 2025

Q3a: Are there any other Lexus/Toyota/Scion vehicles covered by this Special Service Campaign in the
U.S.?
A3a: No, there are no other Lexus/Toyota/Scion vehicles covered by this Special Service Campaign.
Q4: How long will the repair take?
A4: The repair takes approximately one half hours. However, depending upon the dealer’s work
schedule, it may be necessary to make the vehicle available for a longer period of time.
Q5: What if I previously paid for repairs related to this Special Service Campaign?
A5: Reimbursement consideration instructions will be provided in the owner letter.
Q6: How does Toyota obtain my mailing information?
A6: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to
receive registration or title information, based upon the DMV records. Please make sure your
registration or title information is correct.
Q7: What if I have additional questions or concerns?
A7: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center (1888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern
Time.

Policies And Procedures
New and Used Vehicles in Dealership Inventory (In-Stock Vehicles)
To ensure customer satisfaction, Toyota requests that dealers complete this Special Service Campaign on any
new or used vehicles currently in dealer inventory that are covered by this Special Service Campaign prior to
customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts
availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved
in a Special Service Campaign.
Toyota expects dealers to visit https://toyota-recall-disclosure.imagespm.info/ and complete a Customer
Contact and Vehicle Disclosure Form. Dealers are expected to provide a copy of the completed form, along
with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the
customer when the remedy becomes available. Keep the completed form on file at the dealership.
NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

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NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle
Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The
Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.
Toyota Certified Used Vehicle (TCUV)
The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service
Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as
a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have
been completed on that vehicle.
Claim Filing Accuracy and Correction Requests
It is the dealer’s responsibility to file claims correctly for this Special Service Campaign. This claim filing
information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is
crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been
filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.
Parts Recovery Procedures
All parts replaced as part of this Safety Recall must be turned over to the parts department until appropriate
disposition is determined. The parts department must retain these parts until notification via the Parts
Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are utilized by
various departments for defect analysis, quality control analysis, product evaluation, as well as other
purposes.
To help minimize dealer storage challenges, Toyota recommends that dealers:
• File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on
when the campaign claim is paid by Toyota.
• Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly.
Refer to Warranty Policies 9.3 and 9.6 for additional details.
Customer Reimbursement
Reimbursement consideration instructions will be included in the owners letter.

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