REPAIR PROCEDURE
WARRANTY EXTENSION CSP14

UPDATED 6/1 6 /2026 - CSP14 - MAZDA REAR BRAKE PAD WARRANTY EXTENSION

Only P HASE 1 vehicles can be repaired at this time. Please refer to the
Dealer Email sent 5/28/2026 for all details
regarding eligibility for
repairs.
• Please follow all updated diagnosis and
repair guidelines in the
TSB 04 -003/26 SQUEAKING NOISE FROM REAR BRAKE
or any future
updated version of the TSB.
WARRANTY EXTENSIO N
For certain 2024 -2026 MY CX -90 Vehicles Mazda is expanding the standard brake pad coverage from
1-year/12,000 miles to 3-years/36,000 mile s to cover repairs related to rear brake squeal. The owner is
eligible for a one‑time replacement of redesigned rear brake pads at no cost
if the brake squeal
symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second
notification. The redesigned brake pads will be covered under
the vehicle’s original 3 -year/36,000 -mile
warranty, or 1 year/12,000 miles from installation
whichever provides longer coverage.
LIMITATION OF WARRANTY
– VEHICLE BRANDING – WARRANTY POLICY 3.4
For any Mazda Warranty including Warranty Extensions there is no coverage as outlined in “
What Is Not
Covered ” in the Customer Warranty Booklet . There is no coverage for W -1 Total Loss vehicles or other
Mazda Branding for brake components as outlined in Warranty Policy 3.4 .
DETERMINATION IF VEHICLE IS

ELIGIBLE FOR REPAIRS

**Please Note: The VINs below are ALL the VINs in the campaign, and within these, there are multiple
phases. Each line does not represent a phase. **
See below to confirm if a VIN is within Phase 1.
• Customer has the letter stating parts are now available.
• Use the Repair Calculator on page 2 to co nfirm the vehicle is in Phase 1 and to repair.
• If not in Phase 1 the customer must wait until their letter is received for repairs.
SUBJEC T VEH IC LES – ONLY PHASE 1 VEHICLES ARE ELIGIBLE AT THIS TIME
Model
Subject VIN range
Subject production range
JM3KK**** R1 100044 - 189861
2024 -2026MY
JM3KK**** S1 189863 - 259921
From December 27, 2022
CX -90
through November 18, 2025
JM3KK**** T1 350010 - 368006
(CSP14)
JM3KJ**** T1 200004 - 350100
**Only VIN’s in this range and with CSP14 in eMDCS are included.

PARTS INFORMATION

- SEE TSB FOR PARTS INFORMATION
Other than the parts listed in the TSB , there are no parts required for this repair.

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REPAIR PROCEDURE
WARRANTY EXTENSION CSP14

VIN LOOK - UP TOOL FOR REPAIR ELIGIBILITY UNDER CSP14 IN MGSS
USED TO VERIFY EL IGIBILITY FOR REPARS

REPAIR PROCEDURE

– THIS TOOL MUST BE

– INSTRUCTIONS

If you receive customer complaints with symptoms mentioned in this CSP , look up eligibility in the VIN
Look -up tool then verify the concerns and perform appropriate repair according to
Technical Service
Bulletin ( TSB) No. 04 -003/26 SQUEAKING NOISE FROM REAR BRAKE
.

Begin Here - Process Flow Chart:

Repair the vehicle according to

Use VIN Look -up tool for
repair eligibility. Is the VIN
eligible for repair?

YES

Technical
Service Bulletin ( TSB) No. 04 -003/26
SQUEAKING NOISE FROM REAR BRAKE
.

NO

Advise the customer to wait to
receive their parts available letter
and return for repair s.

END OF REPAIR PROCEDURE

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