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NHTSA ID Number: 11034486

Manufacturer Communication Number: CSP14 Parts_Warr c

TSB/Document Date: 2026-07-03


Summary

CSP14 – 2024-2026 CX-90 Subject: MazdaeBay logo Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your MazdaeBay logo dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in MazdaeBay logo Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: MazdaeBay logo is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.


WARRANTY INFORMATION
WARRANTY EXTENSION CSP14

UPDATED 6/ 29 /2026 - CSP14 - MAZDAeBay logo REAR BRAKE PAD WARRANTY EXTENSION
CO ND ITIO N O F C O NC ERN
For certain 2024 -2026MY CX -90 Vehicles MazdaeBay logo is expanding the standard brake pad coverage from
1-year/12,000 miles to 3 -years/36,000 miles to cover repairs related to rear brake squeal. The owner
is eligible for a one‑time replacement of redesigned rear br
ake pads at no cost if the brake squeal
symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the
Second notification. The redesigned brake pads will be covered under the vehicle’s original 3
year/36,000 -mile warranty, or 1 year/12,000 miles from installation whichever provides longer
coverage. If the vehicle is out of warranty, the coverage will be as stated in
the owner let ter for 3
months from the parts available letter mail date with no mileage limitation. Phase 1 vehicles had a
mail date of May 29, 2 026.

REPAIR OUTLINE:
Replace the rear brake pads due to squeak or squeal noise.
LIMITATION OF WARRANTY
– VEHICLE BRANDING – WARRANTY POLICY 3.4
For any MazdaeBay logo Warranty including Warranty Extensions there is no coverage as outlined in “
What Is
Not Covered ” in the Customer Warranty Booklet. There is no coverage for W
-1 Total Loss vehicles or
other MazdaeBay logo Branding for brake components as outlined in Warranty Policy 3.4
.
DETERMINATION IF VEHICLE IS

ELIGIBLE FOR REPAIRS

**Please Note: The VINs below are ALL the VINs in the campaign, and within these, there are multiple
phases. Each line does not represent a phase. **
See below to confirm if a VIN is within Phase 1 (Mail date May 2 9, 2026) .
• Customer has the letter stating parts are now available.
• Use the Repair Calculator on page 2 to co nfirm the vehicle is in Phase 1 and to repair.
• If not in Phase 1 the customer must wait until their letter is received for repairs.
SUBJEC T VEH IC LES – ONLY PHASE 1 VEHICLES ARE ELIGIBLE AT THIS TIME
Model
Subject VIN range
Subject production range
JM3KK**** R1 100044 - 189861
2024 -2026MY
JM3KK**** S1 189863 - 259921
From December 27, 2022
CX -90
through November 18, 2025
JM3KK**** T1 350010 - 368006
(CSP14)
JM3KJ**** T1 200004 - 350100
**Only VIN’s in this range and with CSP14 in eMDCS are included.

O WNER NO TIFIC ATION
MazdaeBay logo began notifying all U.S. owners of the subject vehicles
May 29, 2026 .

in PHASE 1 ONLY

by first class mail in

PARTS INFORMATION - SEE TSB FOR PARTS INFORMATION
Other than the parts listed in the TSB , there are no parts required for this repair
Description
Pad Set, RR Caliper

Part Number

Quantity

Note

K1YT -26 -43ZA

1

N/A

Page 1 of 3

WARRANTY INFORMATION
WARRANTY EXTENSION CSP14

WARRANTY CLAIM PROCESSING INFORMATION
VIN LOOK - UP TOOL FOR REPAIR ELIGIBILITY UNDER CSP14 IN MGSS
BE USED TO VERIFY EL IGIBILITY FOR REPARS

– THIS TOOL MUST

A: Brake Pad replacement (within standard warranty)
CSP14 / CX -90 (KK)
Process Number

AT011A

Symptom Code
Damage Code
Part Number Main Cause & Q ty.
Labor Operation Number & Labor Hours

99
99
K1YT2643Z & 1 ( PAD SET,RR CALIPER )
1AT11ARX & 0.5 hrs.

B: Brake Pad replacement O ut of Warranty and within 3 months
from the date of the Parts Available Letter
CSP14 / CX -90 (KK)
Process Number

AT011A

Symptom Code

99

Damage Code

99

Part Number Main
Cause & Q ty.
Labor Operation
Number & Labor
Hours

K1YT2643Z

& 1 ( PAD SET,RR CALIPER )

O peration No.

Labor hours

Applicable models

1AT11BRX

0. 5 hrs.

Phase1 vehicles (Letter dated: May 29, 2026)

Page 2 of 3

WARRANTY INFORMATION
WARRANTY EXTENSION CSP14

RENTAL CAR INFORMATION

- THERE IS NO RENTAL CAR INFORMATION FOR THIS CSP.

PLEASE UTILIZE MCVP FOR ANY NEEDED ALTERNATE TRANSPORTATION

Page 3 of 3

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TSB/Document ID: CSP14 Parts_Warr c

Replacement Service Bulletin Number:

MFR Communication Date: 2026-06-29

MFR Internal Campaign ID/Software Version: CSP14

Communication Type: Warranty Program/Extension

NHTSA Components: SERVICE BRAKES

MFR Component System:

MFR Component Subsystem:


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