NHTSA ID Number: 11034344
Manufacturer Communication Number: 44D Combo
TSB/Document Date: 2026-07-02
Summary
Emissions Recall 44D - Hybrid
Control Module Software - Dealer Notification Hybrid
Control Processor (HCP) on about 69,189 of the above vehicles may have software that does not correctly report On-Board Diagnostic (OBD) legislated Integrated Dual Charging Module (IDCM) diagnostic information. The HCP is required to store OBD legislated Diagnostic Trouble Codes (DTC's) and command the malfunction indicator light (MIL) on behalf of the IDCM.
EMISSIONS RECALL
NORTH AMERICA
Hybrid
Control Module Software
FCA
US LLC
Reference: 44D
_________________________________________________________
Remedy available for
2022-2026 (RU) Chrysler
Pacifica PHEV
Template Version 1.0
Revision
0
Edition
June 2026
Detail
Initial Version.
SYMPTOM DESCRIPTION
ALTERNATE TRANSPORTATION
Hybrid
Control Processor (HCP) on about 69,189 of
the above vehicles may have software that does not
correctly report On-Board Diagnostic (OBD) legislated
Integrated Dual Charging Module (IDCM) diagnostic
information. The HCP is required to store OBD
legislated Diagnostic Trouble Codes (DTC's) and
command the malfunction indicator light (MIL) on
behalf of the IDCM.
Dealers should proactively minimize customer
inconvenience while the recall repair is being
performed.
Reference the Goodwill Alternate
Transportation Guidelines warranty bulletin link within
Recall Central on DealerCONNECT for options to
support the customer while their vehicle is in service.
SCOPE
Claims for vehicles that have been serviced must be
submitted on the DealerCONNECT Claim Entry
Screen located on the Service tab. Claims paid will
be used by FCA
to record recall service completions
and provide dealer payments.
This recall applies only to the above Plug-in Hybrid![]()
Electric Vehicles (PHEVs).
NOTE: Some vehicles above may have been
identified as not involved in this recall and therefore
have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be
in dealer new vehicle inventory. Dealers should
complete this campaign service on these vehicles
before retail delivery. Dealers should also perform this
repair on vehicles in used vehicle inventory and those
vehicles in for service. Involved vehicles can be
determined by using the VIP inquiry process.
REPAIR TO BE PERFORMED
If any vehicle involved in 44D Emission Recall still
has an open Safety Recall 03A (NHTSA 23V-010)
perform 03A first before preforming 44D.
If 03A is being performed at the same time as 44D,
use the 0.0 LOP 18-44-D1-80 to close 44D.
Update the Power Inverter Module (PIM) software.
The PIM contains two processors, Hybrid
Control
Processor (HCP) and Auxiliary Hybrid
Control
Processor (AHCP). Update the HCP first. The HCP
and AHCP are a combined flash so updating the HCP
automatically updates the AHCP.
COMPLETION REPORTING / REIMBURSEMENT
Use the following labor operation numbers and time
allowances:
Labor Description
PIM (HCP/AHCP) Software
Was Reprogrammed per
Safety Recall 03A
Inspect PIM (HCP/AHCP)
software up to date
Inspect/Update PIM
(HCP/AHCP) software
Number
18-44-D1-80
Hrs
0.0
18-44-D1-81
0.2
18-44-D1-82
0.3
NOTE: See the Warranty Administration Manual,
Recall Claim Processing Section, for complete
recall claim processing instructions.
For Mobile Service Reimbursement, dealer to include
standard dealer entry and mark-up for parts, standard
dealer entry and labor rate for service, as well as the
special services code for mobile allowance. The
special services LOP will only be paid once per VIN
and may NOT be used in coordination with any
Alternate Transportation claims.
For additional details, reference the Mobile Service
Warranty Bulletin - for convenience, a copy has been
linked within Recall Central on DealerCONNECT.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved
(tdb)
1/4
EMISSIONS RECALL
NORTH AMERICA
Hybrid
Control Module Software
FCA
US LLC
Reference: 44D
_________________________________________________________
VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP
AND DEALER FOLLOW UP
PARTS INFORMATION
Part No.
04275086AE
Qty.
1
Part Name
Authorized Modification Label
PARTS RETURN
No parts return required for this campaign.
SPECIAL TOOLS
Number
NPN
NPN
NPN
Description
wiTECH MicroPod II / MDP
Laptop Computer
wiTECH Software
DEALER NOTIFICATION
To view this notification on DealerCONNECT, select
“Global Recall System” on the Service tab, then click
on the description of this notification.
OWNER NOTIFICATION / SERVICE SCHEDULING
All involved vehicle owners known to FCA
are being
notified of the service requirement by first class mail.
They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner
letter is attached.
All involved vehicles have been entered into the
DealerCONNECT Global Recall System (GRS) and
Vehicle Information Plus (VIP) for dealer inquiry as
needed.
GRS provides involved dealers with an updated VIN
list of their incomplete vehicles. The owner’s name,
address and phone number are listed if known.
Completed vehicles are removed from GRS within
several days of repair claim submission.
To use this system, click on the “Service” tab and then
click on “Global Recall System.” Your dealer’s VIN
list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with
a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold
vehicles before retail delivery. Dealers should also
use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted
owner name and address information that was
obtained from the Department of Motor Vehicles of
various states. Use of this information is permitted for
this recall only and is strictly prohibited from all other
use.
ADDITIONAL INFORMATION
If you have any questions or need assistance in
completing this action, please contact your Service
and Parts District Manager.
Customer Services / Field Operations
FCA
US LLC.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved
(tdb)
2/4
EMISSIONS RECALL
NORTH AMERICA
Hybrid
Control Module Software
Reference: 44D
FCA
US LLC
_________________________________________________________
SERVICE PROCEDURE
NOTE: The wiTECH scan tool must be used to perform this Emissions Recall. The wiTECH software
is required to be at the latest release level before performing this procedure.
NOTE: The Power Inverter Module (PIM) contains two processors, the Hybrid
Control Processor
(HCP) and Auxiliary Hybrid
Control Processor (AHCP). The HCP must be updated first which will
automatically update the AHCP. Both HCP and AHCP must be updated to the latest available software
calibration level after completing this Recall.
NOTE: If this software update flash process is interrupted/aborted, the flash should be restarted.
NOTE: It is normal for the high voltage charging lamp on the dash to flash like there is a charging
system failure while performing software updates.
1.
Open the hood. Install a battery charger which can also support 50-60 amps and verify that the charging
rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery
charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently
accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading
is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor
to lower the voltage.
NOTE: The vehicle MUST NOT be connected to a high voltage battery
charger during the flash
process.
2.
Connect the wiTECH micro pod II / MDP to the vehicle data link connector
3.
Place the ignition in the “RUN” position.
4.
Open the wiTECH 2.0 website.
5.
Enter your “User id” your “Password” and your “Dealer Code”, then select “Finish” at the bottom of the
screen.
6.
Starting at the “Vehicle Selection” screen, select the vehicle to be updated.
NOTE: The HCP must be updated first which will automatically update the AHCP.
7.
From the “Action Items” screen, select the “All Flashes” tab.
➢
Select “HCP” by clicking the arrow on the right side of the screen. Read the special flash instructions,
then select “OK”. Continue with Step 8.
➢
If “HCP” is not displayed as one of the available flashes, the PIM software is already at the current
software level and does not require updating. Proceed to Step 12.
8.
From the “Flash ECU Agreement” page, agree to terms by “Checking the Box”.
9.
Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.
10. Once the software is confirmed to be at the latest available calibration level, select “View DTCs”.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved
(tdb)
3/4
EMISSIONS RECALL
NORTH AMERICA
Hybrid
Control Module Software
FCA
US LLC
Reference: 44D
_________________________________________________________
11. Select the “Clear All DTCs” tab, then click “Clear All DTCs” and then select “Close”. It may be necessary
to cycle the ignition OFF to RUN to clear the codes.
12. Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II / MDP device from the
vehicle.
13. Remove the battery charger from the vehicle.
14. Install the Authorized Modifications Label near the VECI label then close the vehicle hood.
15. Complete Proof of Correction Form for California Residents.
16. Return the vehicle to the customer or inventory.
Install the Authorized Modifications Label:
Type or print (with a ballpoint pen) the
necessary information shown onto the
Authorized Modifications Label. Then
attach the label near the VECI label.
Emission Recall 44D Completed
Figure 1 – Authorized Modifications Label
Authorized Modifications Label
Complete Proof of Correction Form for California Residents:
This recall is subject to the State of California Registration Renewal/Emissions Recall Enforcement
Program. Complete a Vehicle Emission Recall Proof of Correction Form (Form No. 81-016-1053) and
supply it to vehicle owners residing in the state of California for proof that this recall has been
performed when they renew the vehicle registration.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved
(tdb)
4/4
This notice applies to your vehicle,
[Model Year and Model]
IMPORTANT EMISSIONS RECALL
VIN XXXXXXXXXXXXXXXXX
Hybrid
Control Module Software
44D
Dear [Name],
LOGO
VEHICLE PICTURE
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler
/
Jeep
® / Dodge
/ RAM
/ Dealership.
2. Call the FCA
Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment.
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar
Owner’s Companion App.
QR Code
FCA
US LLC, has determined that certain [2022-2026 model year (RU) Chrysler Pacifica] Plug-in
Hybrid
Electric Vehicles (PHEVs) may be equipped with an improperly functioning emissionrelated On-Board Diagnostic (OBD) system.
WHY DOES MY VEHICLE NEED REPAIRS?
The Hybrid
Control Processor (HCP) on your vehicle [1] may have software that does not
correctly report OBD legislated Integrated Dual Charging Module (IDCM) diagnostic
information. The HCP is required to store OBD legislated Diagnostic Trouble Codes (DTC's)
and command the malfunction indicator light on behalf of the IDCM.
HOW DO I RESOLVE THIS IMPORTANT EMISSIONS ISSUE?
FCA
US LLC will repair your vehicle free of charge (parts and labor). To do this, your dealer
will update the HCP software. The estimated repair time is 30 minutes. In addition, your dealer
will require your vehicle for proper check-in, preparation, and check-out during your visit,
which require more time. Your time is important to us, so we recommend that you schedule a
service appointment to minimize your inconvenience. Ask your dealer for alternate
transportation options while your vehicle is in service. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER
, JEEP
®, DODGE
OR RAM
DEALER TODAY
CALIFORNIA RESIDENTS
The State of California requires the completion of this emission recall repair prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Emission Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Emission Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could
be determined as lack of proper maintenance of your vehicle.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar
Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Emissions Recall
44D
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your satisfaction. Thank
you for your attention to this important matter.
Customer Assistance/Field Operations
FCA
US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA
Recall Assistance Center at 1-800-853-1403 to update your information.
[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA
Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
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TSB/Document ID: 44D Combo
Replacement Service Bulletin Number:
MFR Communication Date: 2026-06-18
MFR Internal Campaign ID/Software Version:
Communication Type: Warranty Program/Extension
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
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