NHTSA ID Number: 11034218
Manufacturer Communication Number: 26B10
TSB/Document Date: 2026-07-01
Summary
Certain 2025-2026 Model Year F-150, 2026 Model Year Mustang
, Navigator, and 2026-2027 Model Year Expedition Vehicles Accelerator Pedal Inspection and Replacement
CUSTOMER SATISFACTION PROGRAM 26B10
2. Go to www.ford.partsinfocenter.com or www.lincoln.partsinfocenter.com or use the QR codes in
Figure 2, and enter the VIN, serial number and upload a photo of the accelerator pedal serial number
to determine if the accelerator pedal passes inspection.
- Did the website display that the accelerator pedal does not pass inspection and require
replacement?
YES - DOES NOT PASS INSPECTION - Contact the Special Service Support Center
(SSSC) and provide photos of the following. Then proceed to Step 3.
• VIN
• Mileage
• Open R.O.
• Result Code
NO - PASSES INSPECTION - This completes the FSA.
FORD PARTS INFO
LINCOLN PARTS INFO
25606J
FIGURE 2
3. Once the approval code is received from the SSSC, replace the accelerator pedal. Follow the
Workshop Manual (WSM) procedures in Section 310-02.
IMPORTANT: For vehicles equipped with adjustable pedals, the indexing procedure may require
connecting and disconnecting the adjustable pedal motor drive cable. To avoid
damage to the clip, see additional information below.
ADDITIONAL INFORMATION FOR VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS
NOTE: A video of connecting and disconnecting the adjustable pedal motor drive cable can be found by
clicking here, or scanning the QR code below.
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
Video
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
06/2026
TECHNICAL INSTRUCTIONS
PAGE 3 OF 3
CUSTOMER SATISFACTION PROGRAM 26B10
NOTICE: To avoid cracking or breaking the clip when disconnecting the cable, make sure to use
needle-nose pliers only. Do NOT use slip-joint or hose-clamp pliers. See Figures 3 and 4.
NOTE: When performing the pedal indexing, use an inspection mirror to help measure the gap between
the screw head and the moving structure of the accelerator pedal in Step 6 of the WSM
procedure.
26154A
FIGURE 3
STUD FOR
MISSING
NUT
26154B
STUD FOR
MISSING NUT
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are
STUD FOR
under safety, compliance, or emissions recall. Unless a part is requested
to
MISSING
be returned to Ford, all parts replaced under this FSA must be scrapped
in NUT
accordance with all applicable local, state and federal environmental
COPY HERE
protection and hazardous material regulations. Refer to the Parts PLACE
Retention,
Return, & Scrapping section of the FSA dealer bulletin for further information.
PLACE COPY HERE
FIGURE 4
PLACE COPY HERE
CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
06/2026
STUD FOR
MISSING NUT
Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121
Customer Satisfaction Program 26B10
July 2026
Mr. John Sample
123 Main Street
Anywhere, USA 12345
12345678901234567
At Ford Motor Company, we are committed not only to building high-quality, dependable products but
also to building a community of happy, satisfied customers. To demonstrate that commitment, we are
providing a no-charge Customer Satisfaction Program for your vehicle.
Why are you receiving
this notice?
On some of the affected vehicles, the accelerator pedal circuit board
resistors may be damaged. This may cause the vehicle to accelerate slower
than expected until it reaches the desired speed. The brake override
accelerator function remains fully active.
What is the effect?
The customers may experience a Check Engine Light, and sluggish
acceleration.
What will Ford and
your dealer do?
Parts are available to repair your vehicle. In the interest of customer
satisfaction, Ford Motor Company has authorized your dealer to Inspect and
if necessary, replace your accelerator pedal free of charge under the terms
of this program.
This Customer Satisfaction Program will be in effect until July 30, 2027
regardless of mileage. Coverage is automatically transferred to subsequent
owners.
How long will it take?
The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time. In addition, your vehicle will require an inspection to
determine if parts need to be ordered.
What should you do?
Please call your dealer without delay to schedule a service appointment for
Customer Satisfaction Program 26B10.
If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this service action completed on
your vehicle. The vehicle owner is responsible for making arrangements to
have the work completed.
Copyright 2026 Ford Motor Company
What should you do?
(continued)
NOTE: You can receive information about Recalls and Customer
Satisfaction Programs through our Ford App. The app can be downloaded
through the App Store or Google Play.
Pickup and Delivery
Complimentary vehicle Pickup & Delivery service may also be available
upon request through participating dealers. Your dealer will pick up your
vehicle and return it with the repair completed.
What if you no longer
own this vehicle?
If you no longer own this vehicle and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because our records, which are based primarily on
state registration and title data, indicate that you are the current owner or
lessee.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
If you have questions or concerns, please contact our Ford Recall
Assistance Center (RAC) at 1-866-436-7332 and one of our
representatives will be happy to assist you. The RAC is open on weekdays
from 8:30 AM – 7:00 PM (Eastern Time). TTY/TDD users, please contact
the RAC at the number listed using the Telecommunication Relay Service by
dialing 711.
If you wish to contact us through the internet, our address is
ford.com/support.
To view the letter in
Spanish
visit: fordtranslatehub.com
Para ver la carta en
español
viste: fordtranslatehub.com
Open the QR reader application or the camera on your smartphone. Point it
at the QR code, then tap the banner that appears on your device. Follow the
instructions on the screen to finish.
Abre la aplicación del lector QR o la cámara de tu smartphone. Apunta al
código QR y pulsa el banner que aparece en tu dispositivo. Sigue las
instrucciones en pantalla para terminar.
Thank you for your attention to this important matter.
Customer Service Division
Copyright 2026 Ford Motor Company
Ford Motor Company
División de Servicio al Cliente
PO Box 1904
Dearborn, Michigan 48121
Programa de satisfacción del cliente 26B10
Julio 2026
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
12345678901234567
El compromiso de Ford Motor Company no es solo fabricar productos confiables y de alta calidad,
sino que
también lograr la plena satisfacción del cliente. Para demostrar este compromiso, estamos
proporcionando un programa de satisfacción del cliente sin cargo para su vehículo.
¿Por qué recibe este
aviso?
En algunos de los vehículos afectados, las resistencias de la tarjeta de
circuitos del pedal del acelerador podrían estar dañadas. Esto podría
provocar que el vehículo acelere más lentamente de lo esperado hasta
alcanzar la velocidad deseada. La función de aceleración con anulación del
freno permanece totalmente activa.
¿Cuál es el efecto?
Los clientes podrían experimentar el encendido de la luz de revisión del
motor y una aceleración lenta.
¿Qué medidas
adoptarán Ford y su
concesionario?
En este momento, las piezas para reparar su vehículo se encuentran
disponibles. Para satisfacer a nuestros clientes, Ford Motor Company ha
autorizado a su concesionario a inspeccionar y, si fuera necesario,
reemplazar el pedal del acelerador, sin costo alguno, conforme a los
términos de este programa.
Este Programa de satisfacción del cliente tendrá vigencia hasta el 30 de
julio de 2027, independientemente del millaje. La cobertura se transferirá
automáticamente a los siguientes propietarios.
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que
su concesionario tarde un poco más. Además, se realizará una inspección
del vehículo para determinar si se deben solicitar repuestos.
¿Qué debe hacer?
Llame a su concesionario lo antes posible para programar una cita de
servicio para realizar el Programa de satisfacción del cliente 26B10.
Copyright 2026 Ford Motor Company
¿Qué debe hacer?
(continuación)
Si aún no tiene un concesionario para realizar el servicio, puede acceder a
ford.com/support para conocer las direcciones de los concesionarios, ver
mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta acción de servicio en su
vehículo. El propietario del vehículo es responsable de realizar los arreglos
necesarios para llevar a cabo el trabajo.
NOTA: Puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación Ford. La aplicación se
puede descargar a través de App Store o Google Play.
Servicio de retiro y
entrega
El servicio complementario de retiro y entrega de vehículos también podría
estar disponible previa solicitud a través de los concesionarios que
participan. Su concesionario retirará el vehículo y lo regresará con la
reparación realizada.
¿Qué pasa si ya no es
el propietario del
vehículo?
Si ya no es el propietario del vehículo y tiene la dirección del propietario
actual, le solicitamos que le reenvíe esta carta.
Este aviso lo recibió porque en nuestros archivos, basados principalmente
en datos estatales de registro y propiedad, aparece usted como el
propietario o arrendatario actual.
¿Podemos hacer algo
más por usted?
Si tiene problemas para reparar su vehículo de inmediato y sin costo alguno,
comuníquese con el gerente de servicio de su concesionario para solicitar
ayuda.
si tiene dudas o preguntas, comuníquese con nuestro Centro de
Asistencia de Campañas Ford (RAC) al 1-866-436-7332 y uno de
nuestros representantes con gusto lo atenderá. El RAC está abierto de
lunes a viernes de 8:30 a. m. a 7:00 p. m. (hora del este). Si es usuario de
TTY/TDD, comuníquese con el RAC al número que se menciona, mediante
el servicio de retransmisión de telecomunicaciones, para esto, marque
el 711.
Si desea comunicarse con nosotros a través de Internet, nuestra dirección
es ford.com/support.
Para ver la carta en
español
visite: fordtranslatehub.com
Abra la aplicación de lector de QR o la cámara de su smartphone. Apunte al
código QR y luego toque el aviso que aparece en su dispositivo. Siga las
instrucciones en la pantalla para finalizar.
Gracias por su atención en este asunto sumamente importante.
División de Servicio al Cliente
Copyright 2026 Ford Motor Company
Lincoln
PO Box 1904
Dearborn, Michigan 48121
Customer Satisfaction Program 26B10
July 2026
Mr. John Sample
123 Main Street
Anywhere, USA 12345
12345678901234567
At Lincoln, we are committed not only to building high-quality, dependable products but also to
building a community of happy, satisfied customers. To demonstrate that commitment, we are
providing a no-charge Customer Satisfaction Program for your vehicle.
Why are you receiving
this notice?
On some of the affected vehicles, the accelerator pedal circuit board
resistors may be damaged. This may cause the vehicle to accelerate slower
than expected until it reaches the desired speed. The brake override
accelerator function remains fully active.
What is the effect?
The customers may experience a Check Engine Light, and sluggish
acceleration.
What will Lincoln and
your retailer do?
Parts are available to repair your vehicle. In the interest of customer
satisfaction, Lincoln has authorized your retailer to inspect and if necessary,
replace the accelerator pedal free of charge under the terms of this program.
This Customer Satisfaction Program will be in effect until July 30, 2027
regardless of mileage. Coverage is automatically transferred to subsequent
owners.
How long will it take?
The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your retailer may need your vehicle for a
longer period of time. In addition, your vehicle will require an inspection to
determine if parts need to be ordered.
What should you do?
Please call your retailer without delay to schedule a service appointment for
Customer Satisfaction Program 26B10.
If you do not already have a servicing retailer, you can access
Lincoln.com/support for retailer addresses, maps, and driving instructions.
Lincoln wants you to have this service action completed on your vehicle. The
vehicle owner is responsible for making arrangements to have the work
completed.
Copyright 2026 Lincoln – A Ford Motor Company Brand
What should you do?
(continued)
NOTE: You can receive information about Recalls and Customer
Satisfaction Programs through The Lincoln: Lincoln Owner App. The app
can be downloaded through the App Store or Google Play.
Pickup and Delivery
Complimentary vehicle Pickup & Delivery service may also be available
upon request from your retailer. Your retailer will pick up your vehicle and
return it with the repair completed.
What if you no longer
own this vehicle?
If you no longer own this vehicle and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because our records, which are based primarily on
state registration and title data, indicate you are the current owner or lessee.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your retailer’s Service Manager for assistance.
If you have questions or concerns, please contact our Lincoln Recall
Assistance Center (RAC) at 1-866-436-7332 and one of our
representatives will be happy to assist you. The RAC is open on weekdays
from 8:30 AM – 7:00 PM (Eastern Time). TTY/TDD users, please contact the
RAC at the number listed using the Telecommunication Relay Service by
dialing 711.
If you wish to contact us through the internet, our address is
lincoln.com/support.
To view the letter in
Spanish
visit: lincolntranslatehub.com
Para ver la carta en
español
viste: lincolntranslatehub.com
Open the QR reader application or the camera on your smartphone. Point it
at the QR code, then tap the banner that appears on your device. Follow the
instructions on the screen to finish.
Abre la aplicación del lector QR o la cámara de tu smartphone. Apunta al
código QR y pulsa el banner que aparece en tu dispositivo. Sigue las
instrucciones en pantalla para terminar.
Thank you for your attention to this important matter.
Lincoln
Copyright 2026 Lincoln – A Ford Motor Company Brand
Lincoln
PO Box 1904
Dearborn, Michigan 48121
Programa de satisfacción del cliente 26B10
Julio 2026
Sr. Juan Pérez
Calle Principal 123
Ciudad, EE. UU. 12345
12345678901234567
En Lincoln, nuestro compromiso no es solo fabricar productos confiables y de alta calidad, sino
también lograr la plena satisfacción del cliente. Para demostrar este compromiso, le ofrecemos el
Programa de satisfacción del cliente sin costo alguno para su vehículo.
¿Por qué recibe este
aviso?
En algunos de los vehículos afectados, las resistencias de la tarjeta de
circuitos del pedal del acelerador podrían estar dañadas. Esto podría
provocar que el vehículo acelere más lentamente de lo esperado hasta
alcanzar la velocidad deseada. La función de aceleración con anulación del
freno permanece totalmente activa.
¿Cuál es el efecto?
Los clientes podrían experimentar el encendido de la luz de revisión del
motor y una aceleración lenta.
¿Qué harán Lincoln y
su minorista?
En este momento, las piezas para reparar su vehículo se encuentran
disponibles. En beneficio de la satisfacción del cliente, Lincoln ha
autorizado a su minorista a inspeccionar y, si fuera necesario, reemplazar el
pedal del acelerador, sin costo alguno, conforme a los términos de este
programa.
Este Programa de satisfacción del cliente tendrá vigencia hasta el 30 de
julio de 2027, independientemente del millaje. La cobertura se transferirá
automáticamente a los siguientes propietarios.
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que
su minorista tarde un poco más. Además, se deberá realizar una inspección
del vehículo para determinar si se deben solicitar piezas.
¿Qué debe hacer?
Llame a su minorista lo antes posible para programar una cita de servicio
para realizar el Programa de satisfacción del cliente 26B10.
Si aún no tiene un minorista para realizar el servicio, puede acceder a
Lincoln.com/support para conocer las direcciones de los minoristas, ver
mapas y obtener las instrucciones para llegar.
Copyright 2026 Lincoln – Una marca de Ford Motor Company
¿Qué debe hacer?
(continuación)
Lincoln le recomienda realizar esta acción de servicio en su vehículo. El
propietario del vehículo es responsable de realizar los arreglos necesarios
para llevar a cabo el trabajo.
NOTA: Puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación Lincoln Owner. La
aplicación se puede descargar a través de App Store o Google Play.
Servicio de retiro y
entrega
El servicio gratuito de retiro y entrega de vehículos también podría estar
disponible a través de su minorista. Su minorista retirará el vehículo y lo
regresará con la reparación realizada.
¿Qué pasa si ya no es
el propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del
propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque nuestros registros, que se basan
principalmente en datos de registro y título estatales, indican que usted es el
propietario o arrendatario actual.
¿Podemos hacer algo
más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su minorista para solicitar
ayuda.
Si tiene dudas o preguntas, comuníquese con nuestro Centro de
asistencia de campañas (RAC) Lincoln al 1-866-436-7332 y uno de
nuestros representantes con gusto lo atenderá. El RAC está abierto de
lunes a viernes de 8:30 a. m. a 7:00 p. m. (hora del este). Si es usuario de
TTY/TDD, comuníquese con el RAC al número que se menciona, mediante
el servicio de retransmisión de telecomunicaciones, para esto, marque
el 711.
Si desea comunicarse con nosotros a través de Internet, nuestra dirección
es lincoln.com/support.
Para ver la carta en
español
visite: lincolntranslatehub.com
Abra la aplicación de lector de QR o la cámara de su smartphone. Apunte al
código QR y luego toque el aviso que aparece en su dispositivo. Siga las
instrucciones en la pantalla para finalizar.
Gracias por su atención en este asunto sumamente importante.
Lincoln
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TSB/Document ID: 26B10
Replacement Service Bulletin Number:
MFR Communication Date: 2026-06-30
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: VEHICLE SPEED CONTROL
MFR Component System:
MFR Component Subsystem:
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