GROUP

MODEL

Customer Satisfaction

2010-2022MY
Multiple Models
Listed

NUMBER

DATE

CS2312 (Rev 2, 06/08/2026)

December 2025

TECHNICAL SERVICE BULLETIN
CUSTOMER SATISFACTION: THEFT DETERRENT
SUBJECT:

IGNITION CYLINDER PROTECTOR AND
DECAL INSTALLATION (CS2312)

 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 20102022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose
Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic
upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a
protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder
Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
Follow the procedure outlined in this publication to install the Theft Deterrent Ignition Cylinder Protector as
described in the bulletin on the applicable vehicle.
Window decals should also be applied to both front windows in accordance with the instructions on page 18
to indicate this Theft Deterrent Ignition Cylinder Protector installation has been completed. If the ‘Kia AntiTheft LOGIC’ decal was not installed under CS2301/02/03/04/05/06/07/08/09 or the customer wishes
to have it replaced, the ‘Kia Anti-Theft PROTECTION’ decal may be installed (unless a customer
specifically requests that they not be installed). An initial supply of window decals will be shipping directly
to dealers. Should there be a delay in receipt of this supply, track any customers that may need window decals
and arrange installation upon receipt of the decals.

 NOTICE
To assure complete customer satisfaction, always remember to refer to KDealer+ Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION

SUBJECT:

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)

Kia Theft Deterrent Ignition Cylinder Protector
& Decal Installation Waiver and Acknowledgement
Dealer Code:

Date:
VIN:
Model:

Year:

Customer Name:
Address:
City:
Email:

State:

Zip Code:
Phone:

I authorize Kia America, Inc. (KUS) and the authorized dealer to perform the Customer Satisfaction
TSB CS2312 – Theft Deterrent Ignition Cylinder Protector & Window Decal Installation which
includes the installation of a permanent Theft Deterrent Ignition Cylinder Protector and application
of the ‘Kia Anti-Theft Protection’ window decal(s) to the inside of the front door (left & right side)
window glass.
I understand that my vehicle may be equipped with an illuminated ignition switch key ring and that
the installation of the Theft Deterrent Ignition Cylinder Protector cover will permanently remove
the key illumination ring from my vehicle (if equipped). In addition, any future replacement of the
ignition switch (tumbler and related parts) will require the complete replacement of the ignition
cylinder assembly and reinstallation of a new Theft Deterrent Ignition Cylinder Protector to comply
with this Customer Satisfaction TSB (CS2312). Any reinstallation of a new Theft Deterrent Ignition
Cylinder Protector will be at no cost to you.
I understand that any additional diagnosis/inspection of the condition of my vehicle is not included
in this procedure.
I agree to the sharing of my information with KUS and its authorized dealers and service providers.
The Kia America, Inc. Privacy Policy is available at: https://www.kia.com/us/en/privacy.

Customer Signature: ______________________________________________________________

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 3 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)

Installation Procedure: (ALL Models, except VQ on Pg. 10)
1.

Disconnect the negative (-) battery terminal.

2.

Loosen the three (3) screws to remove the
steering column shroud panel (A).

A
+
Sorento (UMa) ONLY:
3a.

Remove the plastic sleeve (X) from ignition
switch end and discard it.

X
+

3b.

Disconnect the ignition switch connector (B).
Sorento (UMa) ONLY:
Removal of the ignition switch assembly is
not required, proceed to:
•

B

Skip to step 13-14 and then
skip to step 22-28.

All other models, continue to step 4.
4a.

Insert the key into the ignition switch.

4b.

Turn the ignition/key to the ‘ACC’ position.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 4 of 23
SUBJECT:

5a.

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Remove the lock cylinder (C) from the ignition
housing (D) using a pick or small screwdriver
by pressing the removal/installation button (E)

D

inward, located on the bottom of the ignition

D

housing (D).

E

5b.

C

Remove the key lock cylinder (C) from the

D

ignition housing (D) by sliding it outward while
pressing down on the removal/installation
button (E)1.
Note: To remove the key from the lock
cylinder, turn the key to the ‘OFF’ position

C

and slide out.

6.

Place the key lock cylinder (C) on a table with
a clean surface.
Note: The illuminated key ring lock cylinder
is shown on the right for reference use only.

7a.

If the vehicle you are working on IS NOT
equipped with an illuminated key ring, then
skip to step 13 on page 6.

7b.

If the vehicle you are working on IS
equipped with an illuminated key ring,
proceed below to step 8.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

C

Page 5 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)

Illumination Key Ring Removal (if equipped, follow steps 8-12)
8a.

Lift/release the three (3) illumination key ring
retaining tabs (F) from the key lock cylinder (C)

C

to separate the two parts.

F

8b.

Some illumination key rings may be secured
with a screw. Loosen the screw to remove the
key illumination ring from the lock cylinder.

9a.

Using a wire cutter, cut the illumination ring
connector wires (G) in the area shown.

9b.

Discard the key illumination ring (F).

F

H

G

CAUTION
DO NOT cut off the ‘key warning’ lock

G

cylinder wires (H) connector side.
10.

Remove the existing heat shrink from the cut
illumination ring wires to expose the two (2)
wires. DO NOT remove the ‘key warning’
connector (H) or wire heat shrink.

H
11.

Wrap electrical tape around each end of both
key illumination ring wires as shown.

12a.

Join the two wires and wrap an additional layer
of electrical tape around both.

12b.

Secure the wires to the ‘key warning’ lock
cylinder wires (H) by wrapping electric tape as

H

shown.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 6 of 23
SUBJECT:

13.

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Mix 1/3 of the provided J-B Weld 2-part Epoxy
tubes onto a clean disposable cardboard (or
equivalent) with a plastic utensil or applicator.

 IMPORTANT
Follow the instructions for the epoxy
product. The drying time is limited so
be sure to complete the remaining
steps within five (5) minutes.

Sorento (UMa) ONLY:
14a.

Facing the ignition switch on the right, apply a
2mm thick bead of the compound/epoxy to
ONLY the 180º area shown, and then expand
the product along the side area shown below.
All other models proceed to step 15.

Epoxy actual coloring may vary.

Sorento (UMa) ONLY:
14b.

Carefully align and insert the deterrent ignition
cylinder protector over the ignition switch.

14.c.

Skip to step 22.
Note: Steps 15-21 (All other models)

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 7 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

15a.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Carefully, apply a light 1mm thick bead of the
epoxy to the outer key lock cylinder (C) area
shown.

CAUTION
DO NOT apply any epoxy inside the
key lock cylinder (C) mechanism.

15b.

C

Partially, insert the key lock cylinder (C) into
the ignition housing (D).
Note: The ignition housing (D) does NOT
need to be removed.

CAUTION
Be careful not to contaminate any
surrounding parts with the epoxy (ex.

C

D

wire harness, trim, panel and/or the

carpet). If so, wipe immediately using
a clean cloth.
16a.

Insert the key into the key lock cylinder (C) and
turn the key to the ‘ACC’ position.

16b.

The ignition housing (D) shown above was removed
for illustration purposes ONLY. Refer to the image below.

D

Insert the key lock cylinder (C) with key into
the ignition housing (D) until an audible
locking button (E) ‘click’ is heard.

16c.

C
E

Once the key lock cylinder is secured, turn the
key to the ‘OFF’ position and remove the key
from the key lock cylinder (C).

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 8 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION

SUBJECT:

17.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Apply a 3mm thick bead of the mixed epoxy
to the outer top area of the ignition housing
(D) as shown.

D

CAUTION
Be careful not to contaminate any
surrounding parts with the epoxy (ex.
wire harness, trim, panel and/or the
carpet). If so, wipe immediately using

for illustration purpose ONLY. Refer to the image below.

a clean cloth.
18.

The ignition housing (D) shown above was removed

Apply a 3mm thick bead of the mixed epoxy
to the outer bottom area of the ignition
housing (D) as shown.

19.

If the vehicle was originally equipped with
a key illumination ring, install the provided
deco-ring (I) over the end of the key lock
cylinder (C) as shown.

I
C

J
20.

Align the applicable theft deterrent ignition
cylinder protector (J) in front of the ignition

D

housing (D).
21.

J

Slide the theft deterrent ignition cylinder
protector (J) inward and over the ignition
housing (D).
Note: The ignition housing (D) does NOT
need to be removed. Refer to the parts
table
‘Theft

on page 21 to select the applicable
Deterrent

Ignition

The ignition housing (D) shown above was removed
for illustration purpose ONLY.

Cylinder

Protector’ (J) for the applicable vehicle
being worked on.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 9 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

22.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Apply the mixed bonding compound or epoxy
to the protector locking tab cavity area shown.

CAUTION
Be careful not to contaminate any
surrounding parts with the epoxy (ex.
wire harness, trim, panel and/or the
carpet). If so, wipe immediately using
a clean cloth.
23.

Insert the provided locking tab (K) into the

K

protector locking tab cavity area.

24.

Insert and tighten the two (2) provided
breakaway screws until the screw head
separates from the shank, as shown below.

25.

Using

the

KDS

Tablet

Warranty

Claim

Attachment tab, take a photo of the following
two (2) items:
•

The installed Theft Deterrent Ignition
Cylinder Protector.

•

The hard copy of the RO/VIN detail

Note: The RO number, repair date, and VIN
number must be visible and legible in the
photo submitted.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 10 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION

SUBJECT:

26.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Reinstall all removed parts in reverse order of
removal.

Sample A: Standard ignition ring.

Sample B: Deco-ring.

27.

Insert the key and ‘Start’ the vehicle.

28.

Confirm normal ignition switch operation from
‘LOCK → ACC → ON → START’.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025