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NHTSA ID Number: 11034003

Manufacturer Communication Number: CS2312_TSB_R2

TSB/Document Date: 2026-06-18


Summary

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY KiaeBay logo vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of KiaeBay logo vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.


Page 11 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)

Installation Procedure: (VQ Only)
1.

Disconnect negative (-) battery terminal.

2.

Disengage the three (3) clips to remove the
crash pad side cover (A).

3.

A

Loosen the six (6) screws and disengage the
five (5) clips to remove the crash pad lower
panel (B).

B

4.

If equipped, disconnect the connector(s) (C).

C
V

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 12 of 23
SUBJECT:

5.

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Loosen the two (2) screws to remove the crash
fascia panel (D).

D

6.

Disconnect the ignition switch connector (E).

E

7a.

Insert the key into the ignition switch.

7b.

Turn the ignition/key to the ‘ACC’ position.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 13 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

8.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Remove the lock cylinder (F) from the ignition
housing (G) using a pick or small screwdriver
by pressing the removal/installation button (H)
inward, located on the top of the ignition
housing (G).

H

G

F

9.

Place the key lock cylinder (F) on a table with
a clean surface.

10.

F

Lift/release the three (3) illumination key ring
retaining tabs (I) from the key lock cylinder (F)
to separate the two parts.

F
I

Note: Some illumination key rings may be
secured with a screw. Loosen the screw to
remove the key illumination ring from the lock
cylinder.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 14 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION

SUBJECT:

11a.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Using a wire cutter, cut the illumination ring
connector wires (J) in the area shown.

11b.

Discard the key illumination ring (I).

I

CAUTION

J

DO NOT cut off the ‘key warning’ lock
cylinder wires (H) connector side.
12a.

Remove the existing heat shrink from the cut
illumination ring wires to expose the two (2)
wires. DO NOT remove the ‘key warning
connector (K) or wire heat shrink.

K
12b.

Wrap electrical tape around each end of both
key illumination ring wires as shown.

13a.

Join the two wires and wrap an additional layer
of electrical tape around both.

13b.

Secure the wires to the ‘key warning’ lock
cylinder wires (L) by wrapping electric tape as

L

shown.

14.

Mix 1/3 of the provided J-B Weld 2-part Epoxy
tubes onto a clean disposable cardboard (or
equivalent) with a plastic utensil or applicator.
Note: Be sure to read and follow the
product instructions.

 IMPORTANT
Epoxy drying time is limited so be sure
to complete the remaining steps
within five (5) minutes.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 15 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

15.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Carefully, apply a light 1mm thick bead of the
mixed epoxy to the outer key lock cylinder (F)
area shown.

CAUTION
DO NOT apply any epoxy inside the
key lock cylinder (F) mechanism.

16.

F

Partially, insert the key lock cylinder (F) into
the ignition housing (G).
Note: The ignition housing (G) does NOT
need to be removed.

CAUTION
Be careful not to contaminate any
surrounding parts with the epoxy (ex.
wire harness, trim, panel and/or the
carpet). If so, wipe immediately using
a clean cloth.
17a.

F

G

The ignition housing (G) shown above was removed
for illustration purposes ONLY. Refer to the image below.

Insert the key into the key lock cylinder (F) and
turn the key to the ‘ACC’ position.

G
17b.

Insert the key lock cylinder (F) with key into the
ignition housing (G) until an audible locking
button ‘click’ is heard.

17c.

F

Once the key lock cylinder is secured, turn the
key to the ‘OFF’ position and remove the key
from the key lock cylinder (F).

18.

Apply a 3mm thick bead of the mixed epoxy
to the outer top area of the ignition housing
(G) as shown.

G

CAUTION
Be careful not to contaminate any
surrounding parts with the epoxy (ex.
wire harness, trim, panel and/or the
carpet). If so, wipe immediately using
a clean cloth.

The ignition housing (G) shown above was removed
for illustration purpose ONLY. Refer to the image below.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 16 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION

SUBJECT:

19.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Apply a 3mm thick bead of the mixed bonding
compound or epoxy to the outer bottom area
of the ignition housing (G) as shown.

Soul (PS) is shown for illustration purpose ONLY.

20.

Install the provided deco-ring (M) over the end
of the key lock cylinder (F) as shown.

M

21a.

Align the applicable theft deterrent ignition
cylinder protector (N) in front of the ignition
housing (G).

21b.

F

G

N

Slide the theft deterrent ignition cylinder
protector (N) inward and over the ignition
housing (G).
Note: The ignition housing (G) does NOT
need to be removed. Refer to the parts
table
‘Theft

on page 21 to select the applicable
Deterrent

Ignition

The ignition housing (G) shown above was removed
for illustration purpose ONLY.

Cylinder

Protector’ (N) for the applicable vehicle
being worked on.
22.

Apply the mixed epoxy to the protector
locking tab (O) shown.

O

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 17 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

23.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Insert the provided locking tab (O) into the
protector locking tab cavity area.

O

24.

Insert and tighten the two (2) provided
breakaway screws (P) until the screw head
separates from the shank, as shown below.

25.

Using

the

KDS

Tablet

Warranty

P

Claim

Attachment tab, take a photo of the following
two (2) items:

The installed Theft Deterrent Ignition
Cylinder Protector.

The hard copy of the RO/VIN detail

Note: The RO number, repair date, and VIN
number must be visible and legible in the
photo submitted.
26.

Reinstall all removed parts in reverse order of
removal.

27.

Insert the key and ‘Start’ the vehicle.

28.

Confirm normal ignition switch operation from
‘LOCK → ACC → ON → START’.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 18 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION

SUBJECT:

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)

Decal Installation Procedure:
1.

Print two (2) copies of this page to 100% scale.

2.

Cut out two (2) separate template sheets (A & B) along the dotted
lines and use the applicable template for the vehicle you are
working on. Fold the bottom of the sheet along the solid line.
(Save the template for future use on other vehicles)

Two (2) decals required per vehicle

TEMPLATE ‘A’
Soul (SK3)
Rio (UB, SC)
Forte (YD, YDm, BDm)

TEMPLATE ‘B’

Sedona (VQ, YP)

Forte (TD)

Sorento (MQ4a, UMa, XMa)

Sportage (SL)

Seltos (SP2)
Sportage (QL)
K5 (DL3a)

Cut

Optima (TF, QF, JF, JFa)
Cut

Template B
Template A

 IMPORTANT
Be sure the door window glass is dust
free and clean from any fingerprints
or smudges before applying decals to
glass surface.

X

Fold

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

X

Page 19 of 23

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:

3a.

CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)
Confirm that the door glass is completely in
the up position.

3b.

Using masking tape (or similar no-residue
tape), adhere the template sheet to the
outside of the right passenger, front door glass
as shown.
Note: Be sure that the template outlined edges
are flush against the inner corner and bottom
of the door window trim.

4a.

Carefully expose leading

edge of

label

adhesive by simultaneously pulling back on
liner and pushing leading edge of label
forward. DO NOT TOUCH ADHESIVE.
4b.

Once approximately half of the label is
removed from the liner, position the label on
the INSIDE of the passenger right door window
(aligned to template box).

Note: Images shown are for demonstration purpose only. The
actual decal will be transparent with a red outlined image.

5a.

From the outside of the vehicle, confirm that
the decal is perfectly aligned inside the
template box.

5b.

From the inside, begin to press on the decal in
a forward direction (pushing any air bubbles
out) until the label is fully applied to the
window.

6.

Remove the template sheet from the door
glass and prepare for use on the driver side.

7.

Repeat steps 3-5 for the driver side door glass.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CS2312 (Rev 2) Multiple Models December 2025

Page 20 of 23
SUBJECT:

CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2312)

Other things to consider:
KiaeBay logo Theft Deterrent Ignition Cylinder Protector & Decal Installation Waiver and Acknowledgement:
Be sure to get customer’s approval to install the ’KiaeBay logo Theft Deterrent Ignition Cylinder Protector’. Dealers must
have the customer sign the ‘KiaeBay logo Theft Deterrent Ignition Cylinder Protector & Decal Installation Waiver and
Acknowledgement’ and attach the signed copy to the claim.
Vehicles equipped with ‘aftermarket’ window tint:
Be sure to get the customer’s approval to install the ‘KiaeBay logo Anti-Theft Protection’ decals if the vehicle has
aftermarket window tint installed as they will adhere to the tint film surface and not the door glass surface,
and alert customer that the ‘KiaeBay logo Anti-Theft Protection’ decals may not be visible through the tint film from
outside the vehicle.
For ‘California’ state vehicles only:
The Proposition 65 decal may still be present on the inner front door glass. Be sure to get the customer’s
approval to remove this decal from the inner door glass before installing the ‘KiaeBay logo Anti-Theft Protection’ decals.

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Sportage (SL)

May 6, 2010 to November 16, 2015

Rio (UB)

June 21, 2011 to March 31, 2017

Rio (SC)

June 1, 2017 to October 29, 2021

Sedona (VQ)

February 26, 2013 to April 4, 2014

Forte (YD, YDm)

November 7, 2012 to July 18, 2016

Forte (TD)

123

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TSB/Document ID: CS2312_TSB_R2

Replacement Service Bulletin Number:

MFR Communication Date: 2026-06-08

MFR Internal Campaign ID/Software Version: CS2312

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

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