NHTSA ID Number: 11033996
Manufacturer Communication Number: WTY031_TSB_R2
TSB/Document Date: 2026-06-18
Summary
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: MULTIFUNCTION SWITCH REPAIR (WTY031) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Multifunction Switch Warranty Extension Program’ (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia
Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicle’s warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
GROUP
MODEL
ELE
2016-2018MY
Sorento (UMa)
NUMBER
DATE
297 (Rev 2, 06/16/2026)
May 2023
TECHNICAL SERVICE BULLETIN
SUBJECT:
MULTIFUNCTION SWITCH REPAIR (WTY031)
This bulletin provides information associated with the ‘Multifunction Switch Warranty Extension Program’
(WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia
Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering.
The vehicle’s warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles,
whichever comes first, starting from the date the vehicle was first put into service. The concern does not need
to be duplicated in order to follow the procedure outlined in this publication to replace the multifunction switch
moving block and outer cover with the new improved part.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Kia America, Inc. Confidential
Page 2 of 6
MULTIFUNCTION SWITCH REPAIR (WTY031)
SUBJECT:
Inspection Procedure:
1.
Perform a visual inspection of the bulb.
•
If the bulb is (OK), continue to step 2.
•
If the bulb is (NG), this TSB does not
apply.
Claim Diagnosis Op Code
232A10I0.
IMPORTANT
The concern does not need to be
duplicated in order to proceed with
the ‘Inspection Procedure’.
2.
Ensure the 50A B+5 and 60A B+3 headlamp
fuses are not blown.
•
If the fuses are NOT blown (OK),
proceed to step 3.
•
If the fuses are blown (NG), this TSB
does not apply. Claim Diagnosis Op
Code 232A10I0.
Note: The multi-fuse does NOT need to be
removed to inspect the 50A B+5 and 60A
B+3 fuses.
3.
Ensure the headlamp connector is properly
seated.
•
If the connector is properly seated (OK),
proceed to the ‘Repair Procedure’.
•
If the connector is not properly seated
(NG), remove connector and properly
install. No further action is required.
Claim Diagnosis Op Code 232A10I0.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: ELE297 (Rev 2) Sorento (UMa) May 2023
Kia America, Inc. Confidential
Page 3 of 6
MULTIFUNCTION SWITCH REPAIR (WTY031)
SUBJECT:
Repair Procedure:
1.
Remove the lamp multi-function switch knob
cover (A) by pulling away using a set of pliers.
2.
Cut the locking pin off by using a set of nipper
pliers.
3.
Remove the moving block (B) shown on the
right.
4.
Apply grease to the printed circuit board (PCB)
using the supplied grease PD20K-2 (2 grams).
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: ELE297 (Rev 2) Sorento (UMa) May 2023
Kia America, Inc. Confidential
Page 4 of 6
MULTIFUNCTION SWITCH REPAIR (WTY031)
SUBJECT:
5a.
Insert the new moving block (B).
IMPORTANT
Ensure the spring rods (C) do NOT
disengage (pop out).
Note: Ensure the new locking pin seating
hole (D) is facing the rear of the switch.
5b.
Assemble the new locking clip (E) by pushing it
in until a ‘click’ sound is heard. Ensure that it is
properly seated.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: ELE297 (Rev 2) Sorento (UMa) May 2023
Kia America, Inc. Confidential
Page 5 of 6
SUBJECT:
MULTIFUNCTION SWITCH REPAIR (WTY031)
5c.
Insert the new knob cover (A).
6.
Ensure to secure the knob cover (A) using the
locking pin (F) shown.
7.
Lightly pull on the assembly knob (G) to ensure
it does not separate/disengage from the
multifunction switch.
8.
Confirm normal multifunction switch operation.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: ELE297 (Rev 2) Sorento (UMa) May 2023
Kia America, Inc. Confidential
Page 6 of 6
MULTIFUNCTION SWITCH REPAIR (WTY031)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sorento (UMa)
October 27, 2014 to March 7, 2018
REQUIRED PART:
Part Name
Knob Cover
Lighting Switch
Part Number
Automatic Type
93400 C6769QQK
Figure
Qty.
1
and Moving Block
Manual Type
93400 C6770QQK
CLAIMS SUBMITTED ON OR BEFORE: 06/16/2026
WARRANTY INFORMATION:
N Code: I14 C Code: ZZ3
Claim
Causal
Type
P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
Qty.
Headlight Flickering
W
93400
Diagnosis Only
C5050
(No additional parts and/or
or
232A10I0
0.2
N/A
M/H
0
labor can be claimed)
0
93400
Multifunction Switch
C5751
Repair
232A10R0
0.3
M/H
93400 C6769QQK
or
1
93400 C6770QQK
CLAIMS SUBMITTED ON OR AFTER: 06/17/2026
WARRANTY INFORMATION:
N Code: I14 C Code: ZZ3
Claim
Causal
Type
P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
Qty.
(WTY031)
Headlight Flickering
93400
Diagnosis Only
C5050
W
or
93400
C5751
0
232A10I1
(No additional parts and/or
0.2
M/H
N/A
0
labor can be claimed)
(WTY031)
Multifunction Switch
232A10R1
Repair
0.3
M/H
93400 C6769QQK
or
1
93400 C6770QQK
Note: For Substitute Transportation policy, please refer to Service Policy and Procedures Manual
(SPPM) 6.11 “Kia Substitute Transportation”.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: ELE297 (Rev 2) Sorento (UMa) May 2023
Kia America, Inc. Confidential
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TSB/Document ID: WTY031_TSB_R2
Replacement Service Bulletin Number:
MFR Communication Date: 2026-06-16
MFR Internal Campaign ID/Software Version: WTY031
Communication Type: Warranty Program/Extension
NHTSA Components: EXTERIOR LIGHTING
MFR Component System: ELE
MFR Component Subsystem:
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