NHTSA ID Number: 11033066
Manufacturer Communication Number: 15-261-20R
TSB/Document Date: 2026-06-01
Summary
This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
IMPORTANT NOTE: For 2020-22MY the update contains five (5) files. When performing
an update, the USB must contain the matching number of files and all files must be replaced.
ALWAYS use the latest files together as a set.
NEVER reuse or combine files from a prior update with a newer version.
NEW: Be aware that Wilderness Edition has a separate and unique update version. Never
attempt to put a Wilderness edition update in an Outback or an Outback update in a
Wilderness edition.
•
To avoid confusion, use a permanent marker to label the flash drive with the file contents (e.g.
BASE Denso CP1 2020MY, MID Denso CP1 2020MY or HIGH Denso CP1 2020MY).
•
Go to Step 4.
“B” When using update files sent directly from Nuspire:
•
Go to My Documents on the GUI screen click on the folder “Denso CP1 Audio-Navi Update
Files” to display the list of available update files shown below.
IMPORTANT: Always confirm there are four folders as shown below, “2020” ,“2021”,
“2022”and “2022 Wilderness”. If not, the SDS notebook hasn’t been updated with the latest
release. Please contact Nuspire to request they resend the update.”
•
CAUTION: After download is complete, NEVER change the file or folder names.
•
Double-click on the required folder (for this example, select the file entitled “BASE”) and the
update file will display as shown.
•
Select all 4 files and either copy / paste or click / drag them to the USB flash drive.
IMPORTANT NOTE: For 2020-22MY the update contains five (5) files. When performing
an update, the USB must contain the matching number of files and all files must be replaced.
ALWAYS use the latest files together as a set.
NEVER reuse or combine files from a prior update with a newer version.
NEW: Be aware that Wilderness Edition has a separate and unique update version. Never
attempt to put a Wilderness edition update in an Outback or an Outback update in a
Wilderness edition.
•
Once all files have been loaded onto the USB flash drive, right click on the drive and select
“Eject”.
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 11 of 68
•
CAUTION: NEVER change the file names.
•
Remove the USB flash drive after the prompt appears that says “Safe to Remove Hardware”.
•
Mark the USB to indicate the head unit it will update (BASE Denso CP1 in this example).
•
Repeat the above steps to create the BASE Denso CP1 or MID Denso CP1 or HIGH Denso
CP1 USB flash drives as needed using a separate USB drive for each update folder.
•
Proceed to STEP 4 below.
STEP 4- Perform the software update.
CAUTIONS:
•
NEVER attempt to install the software immediately following an exchange module
installation.
Let the system restart first and operate for 20 minutes.
•
NEVER attempt to install the software a second time for 30 minutes following a
previously unsuccessful software installation.
•
NEVER attempt to install the software for at least 30 minutes after completing a
FOTA update.
Best practice is to prevent USB software update conflicts with FOTA software update. Please
confirm “Automatically Check for Update” setting is turned off following the steps below, prior
to starting the software update via USB.
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 12 of 68
4a) Perform the update in a well ventilated location if updating with the engine running OR
with the ignition ON and a battery charger connected.
4b) PRESS and HOLD the RIGHT-side temperature control buttons (both up and down)
and press the Tune / Scroll knob 6 times then release all to display the Dealership Mode
Menu.
High/Mid
Base
4c) Select Software Update from the Dealership Mode menu.
High/Mid
Base
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 13 of 68
IMPORTANT NOTE: On a RARE occasion, the message “Software update setup is
initializing…” may be displayed. Should this occur, proceed to “Appendix A” starting on pg. 20 of
this bulletin for further instruction.
4d) The screen below will be displayed.
High/Mid
Base
4e) Insert reprogramming USB into the USB port and press OK.
NOTE: If after plugging in the USB, the screen displays a Software Loading
Unsuccessful message, confirm the USB device has been properly formatted and the the
software on the device matches the system being reprogrammed (example: Base software is
being used to update a Base system) and retry.
High/Mid
Base
NG
OK
NG
OK
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 14 of 68
If you get the message Software Update Incomplete as shown below, please don’t replace the
hardware but retry updating the software according to the instructions in “Appendix B ” on pg.
21.
Base
High/Mid
4f) The screen below will be displayed. Press OK to start the software update.
NOTE: The actual software version displayed will be different from the picture shown below.
Base
High/Mid
Please refer to
the following
table.
Please refer to
the following
table.
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 15 of 68
2020MY Software Version Table
Current Version
Model
MSOC Version
High
F11GHM020-501 or F11GHM020-502 or F11GHM021-503 orF11GHM020-704 or F11GHM021-704 or
F11GHM022-504 or F11GHM042-380 or F11GHM072-582 or F11GHM112-680 or F11GHM122-780 or
F11GHM132-880 or F11GHM142-980 or F11GHM153-080 or F11GHM163-180 or F11GHM173-280
Mid
F11GMM020-501 or F11GMM020-502 or F11GMM021-503 or F11GMM020-704 or F11GMM021-704
or F11GMM022-504 or F11GMM042-380 or F11GMM072-582 or F11GMM112-680 or
F11GMM122-780 or F11GMM132-880 or F11GMM142-980 or F11GMM153-080 or F11GMM163-180
Base
F11GBM020-501 or F11GBM020-502 or F11GBM021-503 or F11GBM022-504 or F11GBM032-280 or
F11GBM072-582 or F11GBM112-680 or F11GBM122-780 or F11GBM132-880 or F11GBM142-980 or
F11GBM153-080 or F11GBM163-180
Available Version
Model
MSOC Version
High
F11GHM183-380
Mid
F11GMM183-280
Base
F11GBM183-280
Current Version
Model
DSP Version
High & Mid
02.04.03 or 02.24.06 or 02.26.08 or 02.26.09
Base
02.04.03 or 02.24.06 or 02.26.08 or 02.26.09
Available Version
Model
DSP Version
High & Mid
02.26.09
Base
02.26.09
Current Version
Model
VCPU Version
High & Mid
F11GHV020-500 or F11GHV020-501 or F11GHV072-280
Base
F11GHV020-500 or F11GHV020-501 or F11GHV072-280
Available Version
Model
VCPU Version
High & Mid
F11GHV072-280
Base
F11GHV072-280
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 16 of 68
2021MY Software Version Table
Current Version
Model
MSOC Version
High
F31BHM008-500 or F31BHM040-980 or F31BHM071-182 or F31BHM111-280 or F31BHM121-380 or F31BHM131-480 or F31BHM141-580 or F31BHM151-680 or F31BHM161-780 or F31BHM171-880
Mid
F31BMM008-500 or F31BMM040-980 or F31BMM071-182 or F31BMM111-280 or F31BMM121-380 or
F31BMM131-480 or F31BMM141-580 or F31BMM151-680 or F31BMM161-780
Base
F31BBM008-500 or F31BBM030-880 or F31BBM071-182 orF31BBM111-280 or F31BBM121-380 or
F31BBM131-480 or F31BBM141-580 or F31BBM151-680 or F31BBM161-780
Available Version
Model
MSOC Version
High
F31BHM181-980
Mid
F31BMM181-880
Base
F31BBM181-880
Current Version
Model
DSP Version
High & Mid
02.24.06 or 02.26.08 or 02.26.09
Base
02.24.06 or 02.24.08 or 02.26.08 or 02.26.09
Available Version
Model
DSP Version
High & Mid
02.26.09
Base
02.26.09
Current Version
Model
VCPU Version
High & Mid
F31BHV003-500 or F31BHV070-580
Base
F31BHV003-500 or F31BHV070-580
Available Version
Model
VCPU Version
High & Mid
F31BHV070-580
Base
F31BHV070-580
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 17 of 68
2022MY Software Version Table
Current Version
Model
MSOC Version
High
FB1SHM060-781 or FB1SHM070-882 or FB1SHM110-980 or FB1SHM121-080 or FB1SHM131-180 or FB1SHM141-280 or FB1SHM151-380 or FB1SHM161-480 or FB1SHM171-580
Mid
FB1SMM060-781 or FB1SMM070-882 or FB1SMM110-980 or FB1SMM121-080 or FB1SMM131-180 or FB1SMM141-280 or FB1SMM151-380 or FB1SMM161-480
Base
FB1SBM060-781 or FB1SBM070-882 or FB1SBM110-980 or FB1SBM121-080 or FB1SBM131-180 or
FB1SBM141-280 or FB1SBM151-380 or FB1SBM161-480
Available Version
Model
MSOC Version
High
FB1SHM181-780
Mid
FB1SMM181-680
Base
FB1SBM181-680
Current Version
Model
DSP Version
High & Mid
02.26.08 or 02.26.09
Base
02.26.08 or 02.26.09
Available Version
Model
DSP Version
High & Mid
02.26.09
Base
02.26.09
Current Version
Model
VCPU Version
High & Mid
FB1SHV060-280 or FB1SHV070-380
Base
FB1SHV060-280 or FB1SHV070-380
Available Version
Model
VCPU Version
High & Mid
FB1SHV070-380
Base
FB1SHV070-380
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 18 of 68
2022MY Wilderness Software Version Table
Current Version
Model
MSOC Version
High
F51XHM060-981 or F51XHM071-082 or F51XHM111-180 or F51XHM121-280 or F51XHM131-380 or
F51XHM141-480 or F51XHM151-580 or F51XHM161-680 or F51XHM171-780
Mid
F51XMM060-981 or F51XMM071-082 or F51XMM111-180 or F51XMM121-280 or F51XMM131-380 or
F51XMM141-480 or F51XMM151-580 or F51XMM161-680
Available Version
Model
MSOC Version
High
F51XHM181-880
Mid
F51XMM181-780
Current Version
Model
DSP Version
High & Mid
02.26.08 or 02.26.09
Available Version
Model
DSP Version
High & Mid
02.26.09
Current Version
Model
VCPU Version
High & Mid
F51XHV060-480 or F51XHV070-580
Available Version
Model
VCPU Version
High & Mid
F51XHV070-580
4g) Once the update begins, the screen below will be displayed with a progress bar. It takes about
15 to 20 minutes for the update to complete.
VERY IMPORTANT: NEVER turn off the ignition while the software update is in process.
Base
High/Mid
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 19 of 68
4h) When the software update is complete, the following screen will be displayed (the actual
software version will be different).
Base
High/Mid
Press “OK”
Press “OK”
IMPORTANT NOTE:
On a rare occasions a “Software Update Incomplete” message may appear in this step which occurs
due to a bug in the software update procedure. Proceed to Step 4i below to confirm the software
version has been updated to the latest version.
4i) Select OK in the screen above then remove the H/U reprogramming USB from the USB port.
4j) Turn the Ignition OFF, open the driver’s door then close the driver’s door.
4k) Wait for 3 minutes, then turn the ignition ON.
4l) Access Dealership Mode following steps provided item 4b and using the tables below, confirm
the software update completed successfully.
Continued...
Bulletin Number: 15-261-20R; Revised: 05/15/26
Page 20 of 68
NOTE: The new Software Version number must be entered when prompted at claim entry.
2020MY
Model
MSOC Version
High
F11GHM183-380
Mid
F11GMM183-280
Base
F11GBM183-280
Model
DSP Version
All Models
02.26.09
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TSB/Document ID: 15-261-20R
Replacement Service Bulletin Number:
MFR Communication Date: 2026-05-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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