Affected Regions:
All Markets Except
Central and South
Americas

Affected Models:
Emira
2023 - 2025 Selected
Model Year VIN Range

Affected Volume: Number:
10253
131-26010

Copy files should be maintained by:
Service Manager

Service Reception

Supervisor

Parts Manager

TITLE
Installation of the latest DIM (Driver Information Module) software release.
REASON
Following release of a previous DIM software release (IP18O.02), a false positive telematic
notification is triggered in Central and South Americas vehicles which are not fitted with a Telematics
Module (TEM).
This generates an unnecessary warning symbol and failure message in the DIM for those market
vehicles.
A new global DIM software upgrade is available on EmiraDS classed as ‘Urgent’ for those market
vehicles to resolve this issue. This upgrade is classed as ‘Non-urgent’ for all other market vehicles.
ACTION
- Because this is a ‘Non-urgent’ upgrade, it is recommended to only perform this specific software
upgrade in the event that the vehicle enters the workshop for any other service, repair or Class 2
action campaign work etc, allowing this upgrade to download at the same time.
- Any affected vehicle’s campaign status will be displayed on the Lotus Commercial Management
System (LCMS).
Note: This software upgrade will not affect current vehicle functionality.
Procedure
Using the Lotus Insight tool*, the Emira Diagnostic System will show the availability of a new software
version for the DIM.

4. Select the VDDM Upgrade under the software menu, following the instructions provided on the
*Note:
MUST be
done
using the Lotus Insight Tool. Also ensure that the required prerequisites
screen This
to complete
the
upgrade
are fulfilled for the Diagnostic System, including connecting the vehicle to a suitable battery support
(minimum
of 100A).
4. unit
Select
the VDDM
Upgrade under the software menu, following the instructions provided on the

screen
to complete
the upgrade
DIM
Software
Update

DIM

Driver Information Module

5/1

Select the DIM update under the software menu, and follow the instructions provided on the screen to
complete the upgrade.

Lotus Technology Innovative Limited

C/O Browne Jacobson LLP 15th Floor, 6 Bevis Marks London, United Kingdom, EC3A 7BA

Continued...

SERVICE BULLETIN QBS CLASS 2

Date:
12.04.2026

Warranty Declaration
This technical service bulletin is not intended as a recall procedure, nor will it have an affect on the
vehicles warranty period.
Please perform the Campaign Agreement in LCMS which can later be converted into a Warranty
Claim having the warranty type “Recall and Campaign”.
This shall be raised in LCMS in under campaign ID QBS-131-26010.
CHARGES
A warranty claim may be submitted on Lotus Commercial Management System (LCMS), campaign
number QBS-131-26010.
Install DIM SW update: operation code 17.07.01-08 - DIM SW upgrade - 0.1hrs labour/vehicle. Use A
code 51, B code D2.
Note: The software download does not require constant technician attendance, but only occasional
monitoring of its progress. Therefore it is expected the vehicle can be left to complete the download.
When leaving the vehicle unattended to complete the download, ensure:
- A suitable battery support unit (minimum of 100A) is connected to the vehicle battery.
- The Wi-Fi connection is stable and not interrupted – a poor Wi-Fi connection will slow down
software download.
- Ensure the Lotus Insight Tool is powered during download, (the settings can be configured never to
sleep when on battery or when power plugged in).
- Do not disturb the VCI connection to the vehicle or USB connection to Insight Tool to prevent failed
software download.
Note: All software downloads are recorded by the Emira Diagnostic System and are periodically
checked by Lotus as part of the warranty auditing procedure.
Ends.

Lotus Technology Innovative Limited

C/O Browne Jacobson LLP 15th Floor, 6 Bevis Marks London, United Kingdom, EC3A 7BA

SERVICE BULLETIN QBS CLASS 2

Bulletin number 131-26010
continued page 2